The shining stars of the hospitality and tourism industry were celebrated at the annual Arizona Lodging & Tourism Association’s (AzLTA) Stars of the Industry awards luncheon, held last week at the Fairmont Scottsdale Princess Resort.
The Stars of the Industry award was created more than 40 years ago by the American Hotel & Lodging Association to recognize outstanding accomplishments in the lodging industry. While the categories have evolved over the years, the concept is still the same: to honor lodging and tourism employees who best symbolize the quality service of the industry.
The 2013 Stars of the Industry Winners
Outstanding Employee of the Year: Jarrod Voeller, Door Captain, Fairmont Scottsdale Princess
Outstanding Manager of the Year: Michael Cairns, Executive Chef and Director of F&B, Montelucia Resort & Spa
Front of the House Manager of the Year, Small Property: Kim Cole, Director of Public Relations, Four Seasons Resort Scottsdale
Front of the House Manager of the Year, Large Property: Thomas Williams, Director of Guest Services, Fairmont Scottsdale Princess
Heart of the House Manager of the Year, Small Property: Robin Younger, Director of Housekeeping, Royal Palms Resort and Spa
Heart of the House Manager of the Year, Large Property: Eddie Zrimsek, Assistant Spa Director, Montelucia Resort & Spa
Food & Beverage Employee of the Year, Small Property: Dusty Cox, Server, The Hotel Congress
Food & Beverage Employee of the Year, Large Property: Peter Genovese, In-room Dining and Pool Server, The Phoenix Marriott Tempe at the Buttes
Guest Service Employee of the Year, Small Property: Jason Kennedy, Bellman, The Boulders
Guest Service Employee of the Year, Large Property; Otto Valdez, Guest Services Supervisor, Tempe Mission Palms
Housekeeping Employee of the Year, Small Property: Lucas Alonzo, Houseperson, Hilton Scottsdale Resort & Villas
Housekeeping Employee of the Year, Large Property: Nilda Staniscia, Uniform Attendant and Seamstress, Montelucia Resort & Spa
Property Achievement awards in five categories were also announced at the event. These awards highlight programs that showcase the involvement of multiple employees and departments which go above and beyond to build a better community internally and externally.
Community Service: Arizona Biltmore
Guest Relations, Lodging: The Boulders, “True Waldorf Committee”
Guest Relations, Tourism: Phoenix Sky Harbor International Airport, “The Navigator Program”
Special Event, One Time: W Scottsdale, “CHILL”
Special Event, Ongoing: The Phoenician, “Discover the Phoenician with Phoe-Phoe and Friends”
Special Event Ongoing, Tourism: Phoenix Chapter of the Hotel Sales & Marketing Association, “Chinese Auction”
Good Earthkeeping Award: Loews Ventana Canyon Resort