Dawn Malone

First Fidelity Bank names retail operations manager

Lee R. Symcox, president and CEO of First Fidelity Bank, a locally owned full-service community bank, has announced the promotion of Dawn Malone to retail operations manager, banking officer.

Malone will be responsible for coordination and oversight of First Fidelity Bank’s retail operation functions in the Oklahoma City and Tulsa, Okla. and Phoenix, Ariz. markets by providing appropriate guidance and policies to maximize retail staff performance. She will consult with office management to provide problem resolution. She will also develop and disseminate policies and reporting functions to ensure effective controls and customer service.

Malone has worked for First Fidelity Bank for more than six years. She is an active supporter of the United Way of Central Oklahoma and past volunteer for the Urban League and Habitat for Humanity.

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Michael Gossie

About Michael Gossie

Michael Gossie is an award-winning journalist who has earned more than 50 awards for writing, editing and design. He studied economics at Elmira College in Elmira, N.Y., and put his entrepreneurial spirit to work in 2007, using a 200-year-old family recipe to launch an Italian sauce company. He is a competitive marathon runner, Ironman triathlete and is most proud of being the founding president of the Steuben Arc Foundation in Upstate New York, which serves individuals with developmental disabilities, including his sister.