The Desert West Region of Lincoln Property Company (LPC) this week pushed its management portfolio to the highest point in the office’s history with the assignment of 7025 North Scottsdale. Under the leadership of new Director of Management Services Alisa Timm, the firm also retained 100 percent of its nearly 6 million-square-foot portfolio in 2013 through multiple sales transactions, and expects continued and significant expansion in 2014.
The announcement came on the same day that LPC earned The Outstanding Building of the Year (TOBY) award by the Building Owners and Managers Association (BOMA) for management of the Arizona Game and Fish (AZGF) Department Headquarters. Located at 5000 W. Carefree Highway in Phoenix, LPC developed the project in 2007. It was the first-ever project to achieve LEED Platinum certification nationally for the organization and LPC has retained the management assignment for the campus ever since.
“We are known as a very successful property developer and owner, but we are also an exceptional property manager. In fact, 50 percent of our portfolio is third-party management,” said Timm, a 25-year industry veteran. “That we have retained these clients year after year, and through changes in ownership, is noteworthy and extremely unusual in a rising market like Phoenix, where volatility is increasing.”
“Because LPC also owns and develops projects, we approach management assignments with an ownership attitude, which is different than other firms,” added Lincoln Property Company’s Executive Vice President David Krumwiede. “I consider our team the most elite managers. We have the talent, and we give our experts the time and resources they need to fully commit to a project’s goals in a very sophisticated way.”
For AZGF, this includes a strong partnership and forward-thinking processes that emphasize a healthy, cost-effective and productive workplace. Examples include a 24-hour fitness center, bunkhouse for visiting employees, facility and safety guidelines, and robust communications channels like intranet, web and group
email systems that generate the fastest possible response times for maintenance and management needs. LPC also works hand-in-hand with AZGF to give back to the community through local organizations and volunteer opportunities. These efforts, combined with a strong on-site presence, generate a 95 percent tenant satisfaction rate and routine 100 percent ratings for maintenance-related needs.
LPC’s management portfolio now also includes 7025 North Scottsdale. Totaling 91,148 square feet, the three-story, Class A office building provides direct frontage to Scottsdale Road, adjacency to market-leading amenities and prime mountain views. LPC’s new Senior Property Manager, Lauren Grant, will oversee the project. With almost 10 years of commercial real estate experience, Grant has managed more than 2 million square feet of Class A office and retail product in Arizona and California.
The new assignment joins an LPC property management portfolio that also includes contracts retained through sales transactions of Broadway 101 Commerce Park, an 11-building, 808,000-square-foot mixed-use project in Mesa, Ariz., and Sky Harbor Business Center (formerly Lincoln Sky Harbor), a 130,000-square-foot project located next to Phoenix Sky Harbor International Airport.
“Property management is paramount to a building’s success, but it becomes particularly critical in challenging economic times,” said Timm. “We are honored that our clients retain us year after year. You know you are succeeding when owners come back to you time and again.”
Under direction by Timm, LPC expects to continue to grow that presence in 2014, with an emphasis on office, industrial and retail assignments, and with plans to grow its new Las Vegas office as well as expand into Utah and New Mexico in the next 24 months.