Phoenix Sky Harbor International Airport’s mobile website has been awarded first place in the Airports Council International – North America (ACI-NA) 2012 Excellence in Marketing and Communications contest. Sky Harbor won in the website category, competing with airports from across the United States and Canada. Websites were judged on their design, ease of navigation and overall effectiveness.
“We are very excited to receive this honor,” said Project Manager Mike Youngs, whose team designed the site. “Our mobile website is a crucial amenity that makes it even easier for customers to access the information they need as they travel through the Airport.”
The Phoenix Airport’s mobile website was launched last November and soon after, began receiving 14,000 visits per week. The site, which was developed internally by Sky Harbor’s Technology and Public Relations divisions, gives travelers the opportunity to get the information they need on-the-go. Travelers simply visit skyharbor.com from their mobile device and they are automatically directed to the mobile site. It is easy to read on smartphones and tablets. The site features vital information such as flight status, up-to-date parking information, and listings of services at the Airport. Additionally, travelers will find an interactive tool especially helpful as this feature allows users to search for shops, restaurants, and services near their departure gates. Travelers can even provide Airport feedback through the mobile website.