Author Archives: W. P. Carey School of Business

W. P. Carey School of Business

About W. P. Carey School of Business

The Center for Executive and Professional Development (CEPD) within the W. P. Carey School of Business at Arizona State University develops practical business education that enables employees at all levels of an organization to address current and future business challenges. Whether you’re looking to broaden your personal knowledge or develop your company’s workforce, in an online program or a face-to-face one, CEPD is your one-stop resource.

Small Business Leadership Academy

Ria Robles: Small Business Leadership Academy Past Participant

Ria Robles discusses how her participation in the Small Business Leadership Academy has benefited her and her business, B2B Delivery, LLC.


Small Business Leadership Academy Past Participant:

Ria Robles, B2B Delivery, LLCRia Robles
B2B Delivery, LLC

Tell us about your business: B2B Delivery specializes in same day, business-to-business deliveries throughout the state of Arizona and Las Vegas, NV. We provide expedited local deliveries, including time critical, hot shots, scheduled route work, mail runs, next-day deliveries, and less than truckload shipments.

Year of participation in SBLA: 2011

What was the most important thing you learned from SBLA? The most important thing I learned is that you should never stop learning!  It was invigorating to get back into the classroom and stimulate my brain again in a way I haven’t done since attending ASU in 1993.

How have you changed the way you do business based on what you learned during SBLA? It was great to learn from all of the other business owners in the class and get their views and opinions on different issues. I am much more open now as a result of the SBLA program and much more likely to seek others opinions and advice before making final decisions.

How has the SBLA alumni community been helpful to you since you went through the program? I still have occasional communication with some of my classmates. We have been able to network and do some business together.

What aspects of SBLA do you consider most valuable for other small business owners in Phoenix? The different topics of each session are truly relevant to us as business owners. The issues discussed are in direct correlation to what we are experiencing in our day-to-day lives running a business. To me, having information that is useful is the most valuable type!

For more information about the program, including admission requirements, please visit SBLA’s website.

Small Business Leadership Academy

Rebecca Koury: Small Business Leadership Academy Past Participant

Rebecca Koury discusses how her participation in the Small Business Leadership Academy has benefited her and her business, Prudential Cleanroom Services.


Small Business Leadership Academy Past Participant:

Rebecca Koury
Prudential Cleanroom Services

Tell us about your business: We are a cleanroom laundry providing uniforms for controlled environments.

Year of participation in SBLA: 2011

What was the most important thing you learned from SBLA? There is so much that I learned. People: How to apply autonomy in relationships and how to empower people. Marketing: How to identify your product to sell. Negotiations: Building good relationships with vendors and how to get the best fair price. Strategy: How to organize your business and processes step-by-step to understand strengths and weaknesses.

How have you changed the way you do business based on what you learned during SBLA? I’m more focused and motivated when I use the tools I learned.

How has the SBLA alumni community been helpful to you since you went through the program? I learned so much in a peer setting. I realized I was not on a island by myself. Although our businesses are different, we face many of the same challenges. We were able to brainstorm together and to help each other with ideas and solutions. Really a compliment to the program.

What aspects of SBLA do you consider most valuable for other small business owners in Phoenix? I like the support the small businesses are being given through this program. It helps small businesses to re-evaluate and look at how to become better at what we do. It allows us the opportunity to grow in the community and to create jobs locally.

The next Small Business Leadership Academy program will begin Wednesday, August 29, 2012.

For more information about the program, including admission requirements, please visit SBLA’s website.