MAC

2012 MAC Leadership Excellence: Cancer Treatment Centers of America

Brightest Stars

Four companies take the spotlight among Most Admired Companies in Arizona

On Sept. 5, AZ Business magazine and BestCompaniesAZ honored 40 of the most innovative and exceptional companies in Arizona at the third annual Most Admired Companies Awards at the Ritz-Carlton in Phoenix.

In addition to being honored with MAC Awards, four companies were singled out as spotlight winners in the categories of  leadership excellencesocial responsibilitycustomer opinion and workplace culture.

Leadership Excellence: Cancer Treatment Centers of America

CTCA at Western Regional Medical Center employs a new model of cancer care that is the foundation of CTCA. A whole-person treatment approach is combined with a nurturing and compassionate environment which is now known as the CTCA Mother Standard of care. This standard permeates every aspect of hospital operations at CTCA as all employees — from housekeeping staff to doctors to administrators — are empowered to put the focus of their work on providing the best possible care to patients. Leadership at CTCA demonstrates high-level transparency to both employees and patients by communicating all aspects of hospital operations. Both successes and opportunities are communicated and patients and employees are empowered to share ideas for improvement. Employees are encouraged to identify ways to reduce waste and improve operations and present suggestions for improvement based on a personal understanding of what the job entails. Once a need has been identified, employees are given paid time to participate in developing and implementing solutions.

Video by Cory Bergquist

CTCACancer Treatment Centers of America
Arizona base: Goodyear
Arizona leadership: Dr. Edgar Staren, president and CEO
Years in Arizona: 4
Employees in Arizona: 447
Fast fact: CTCA is the first 100 percent digital cancer hospital in the nation. Patient records are maintained in an Electronic Health Records System.
Web: ctca-hope.com


2012 Most Admired Companies Award Winners & Photos

MAC 2012 - View all photos