2011 Most Admired Companies, AZ Business Magazine September/October 2011

2011 MAC Customer Opinion: International Cruise and Excursions

The 2011 Most Admired Companies Customer Opinion category recognizes International Cruise and Excursions for delivering exceptional customer service.

2011 Most Admired Companies, Customer OpinionInternational Cruise and Excursions

Category: Customer Opinion
Headquarters: Phoenix
Year Est.:
No. of Employees in AZ:
Recent Award:
2010 ASU Spirit of Enterprise Innovator Award

Great organizations like the Most Admired winners know that happy customers are created by happy employees. It’s no surprise that all our winners, especially International Cruise & Excursions, have a great track record of customer service.

With best practices in hiring, staffing, training, employee enrichment, process improvement, surveys, and metrics, all with the customer experience in mind, our winner represents a holistic approach that makes them shine.

What makes ICE stand out?

International Cruise and Excursions offers flexible work schedules and even in-house dry cleaning and manicures for employees.

About International Cruise and Excursions:

International Cruise and Excursions provides clients the ability to leverage the power and appeal of vacations through fully branded travel and cruise programs with access to flights, cruises, hotels, resorts, tours, car rental and packaged products via a proven e-commerce platform partnered with full service state of the art call center, customer service and fulfillment operations.

With the implementation of innovative sales and marketing programs that delivered the dream of cruising to vacationers worldwide, ICE cultivated powerful, long-standing relationships with every major cruise line across the globe  and further strengthened its product lines with the addition of more than 30,000 high quality resort and hotel options along with a broad range of worldwide experiential tours.

ICE is truly global with company headquarters in Phoenix, Arizona and office locations in key markets including San Diego, California, the United Kingdom, Australia, Malaysia, Singapore and Austria.

2011 Most Admired Companies Awards - Customer Opinion

View the entire list of 2011 Most Admired Companies winners.

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