They are the people we turn to when we need them the most. They help heal our wounds. They mend our children. They have the ability to create happy endings for tragic stories. They impact the communities they serve in ways that few other professions can. They are healthcare leaders.
The editorial department of Az Business magazine scrutinized hundreds of nominations before deciding on the winners and finalists who are recognized with 2013 Healthcare Leadership Awards. We are humbled to honor these amazing men, women and institutions.
Congratulations to the 2013 Healthcare Leadership Awards finalists and winners!
2013 Healthcare Leadership Awards Winners:
- Community Outreach: Shakira Small & Ramiro Camarillo, Magellan Health Services
- Dentist: Dr. Reed H. Day, Oral & Facial Surgery Center
- Educational Program: Dr. Kathleen Goeppinger, Midwestern University
- Healthcare Executive: Laura Robertson, Banner Heart Hospital/ Banner Baywood Medical Center
- Healthcare Manager: Daniel Kessler, Southwest Human Development
- Hospital: Chandler Regional Medical Center
- Special Achievement: Frank Caputo, Catherine Ivy, Dr. David Jacofsky
- Insurance Provider: Blue Cross Blue Shield of Arizona
- Nursing: Matilda Chavez, Phoenix College of Nursing
- Physician: Dr. Walter Quan, Cancer Treatment Centers of America – Western Regional Medical Center
- Researcher: Dr. Robert Kuske, Arizona Breast Cancer Specialists
- Surgeon: Dr. John Nigro, Phoenix Children’s Hospital
- Volunteer of the Year: Marianne Tetlow, The Diabetes Coach
- Lifetime Achievement Award: Barrow Neurological Institute
Pictures from the 2013 Healthcare Leadership Awards dinner:
Photos by Cory Bergquist
Banner Heart Hospital/Banner Baywood Medical Center
Robertson’s leadership has been pivotal in the successful planning and implementation of several key projects designed to enhance patient care and service. These include full implementation of the electronic medical record; a fully-operational electronic intensive care unit; and a cardiac robotic program. Robertson has also helped plan and manage several expansion projects at Banner Heart Hospital to help streamline cardiac care services, strengthen brand loyalty and develop business growth opportunities. As a result of these build-out projects, several key services have been added.
Barthelemy started GlobalMed in 2002 and transformed the small internet camera company into a global leader in telemedicine — the next generation of healthcare delivery systems. GlobalMed offers practitioners integrated technologies that help them provide quality healthcare to patients in remote areas, on oil platforms, and behind prison walls. The W.P. Carey School at ASU honored GlobalMed with its “Emerging Entrepreneur” award.
SUSAN S. WILDER, MD
LifeScape Medical and LifeScape Premier
On multiple occasions, Wilder has committed her financial resources, reputation, and time to improve healthcare both in Arizona and nationally. As founder and CEO of LifeScape, she created an unsurpassed practice that is innovative medically and a service-based business. Wilder implemented advanced diagnostics and treatments and also made LifeScape a pioneer in its adoption and utilization of the latest electronic medical records, payment systems, and drug interaction technology.
DR. JOHN NIGRO
Phoenix Children’s Hospital
In the last year, Nigro and his team at Phoenix Children’s Hospital have performed 11 successful pediatric heart transplants. Prior to founding the comprehensive pediatric program at Phoenix Children’s, a large percentage of pediatric transplants were going to out-of-state facilities, putting a huge emotional and economic burden on families and stress on healthcare plans. A collaboration Nigro negotiated with the University Medical Center in Tucson paved the way for availability of comprehensive pediatric transplant care for children throughout Arizona.
DR. PANKAJI JAIN
Integrated Medical Services
Jain is at the forefront of robotic surgery in Arizona. His skills include traditional surgery, hand-assisted laparoscopy, pure laparoscopy through multiple incisions, and in 2012, he became the first surgeon in Phoenix to perform a single-incision radical nephrectomy for kidney cancer. He has now successfully performed laparoscopic procedures using only one incision of three separate occasions at CTCA and in his private practice.
ALICIA MANGRAM, MD
John C. Lincoln Health Network
Here is the start to Mangram’s typical day: Meets with her team at 7 a.m.; goes over all admissions; then does ICU rounds, which are often interrupted to perform trauma surgery. Mangram found time during her first year at JCL to launch an innovative initiative focusing on older trauma patients — Geriatric Trauma Service, or “G60.” The only program like it in Arizona, it is designed to improve patient outcomes and reduce mortality and morbidity for patients over 60.
The Diabetes Coach
Marianne Tetlow was diagnosed with Type 1 diabetes at age 12 and knows first-hand the ongoing emotional struggles and challenges a person with diabetes faces. As a volunteer with the American Diabetes Association, Tetlow is co-chair of the Youth Ambassador and Youth Leadership Council, hosted the Youth Zone at the organization’s Diabetes Health Fair, and offers mentoring services to families and adults dealing with diabetes. She has also encouraged young people with Type 1, insulin-dependent diabetes to share their stories and help educate the public about living with diabetes.
BLUE CROSS BLUE SHIELD OF ARIZONA
BCBSAZ’s mission is to provide the best value in health insurance and improve the quality of life for Arizonans. Its vision is to be recognized as Arizona’s trusted and effective health insurance leader, operating as an independent, not-for-profit, local Blue Cross Blue Shield plan. The company continues to distinguish itself, expanding upon the Walk On! program to incorporate 5-2-1-0 — a formula to help kids stay healthy in 2012; being named in Top 25 Places for Woman in Arizona by BestCompaniesAZ in 2012; and initiating “I Want to be…” a weight wellness program targeted at teens in 2013.
Popejoy is a healthcare leader and entrepreneur who has spent three decades building innovative health plans and four forward-thinking Arizona companies. As CEO of SecureCare Dental, Popejoy invented a new type of dental plan not previously available that covers thousands of Arizonans. The new Copay Plans are hybrid plans that combine PPO and HMO plans into a new line of dental plans not seen before.
Gorman is responsible for leading sales, business development, producer relations and product and service innovation throughout Arizona. Additionally, she works to enhance healthcare quality, and works to improve access and affordability by launching unique solutions to improve health outcomes.
Cancer Treatment Centers of America — Western Regional Medical Center
Looking to improve the quality of produce available to CTCA’s kitchen, CTCA Executive Chef Caputo helped develop an on-site organic farm. After extensive research, Caputo forged a relationship with McClendon’s Select Organic Farms to convert an existing cotton field on the property to a certified organic farm. CTCA is the first cancer center in the nation to have an onsite organic farm to grow the produce so that it can be served directly to patients and employees at its peak nutritional value.
Ben and Catherine Ivy Foundation
Ivy founded the Ben and Catherine Ivy Foundation after her husband, Ben Ivy, lost his battle with glioblastoma (the most aggressive and common form of brain cancer) in 2005. Since then, the foundation has provided more than $50-million to brain cancer research. In 2012, the Ivy Foundation awarded $10 million in grants for two groundbreaking brain cancer research projects at TGen. “The tireless and dedicated support of programs like the Ivy Foundation is helping transform ideas into medical reality,” said TGen President and Research Director Dr. Jeffrey Trent.
DR. DAVID JACOFSKY
The CORE Institute
Jacofsky, along with other CORE surgeons and researchers, are currently working with at least a half-dozen companies — both large and small — to help them create and improve products for patient care. The CORE Institute has developed and patented products of its own to either license or sell to industry. This effort to cultivate local, regional and international partnerships with private orthopedic companies and research institutions shows CORE’s dedication to bringing economic opportunities to the healthcare industry in Arizona.
DR. WALTER QUAN
Cancer Treatment Centers of America — Western Regional Medical Center
Quan, chief of medical oncology at CTCA, shows his commitment to excellence through the unique treatment options he makes available to his patients. Quan has adapted the administrative schedule for the melanoma treatment Interleukin-2 (IL-2) to make it available to CTCA patients on an outpatient basis. Due to his efforts, CTCA Western is the only hospital in the nation where this outpatient treatment is available. His commitment to healthcare extends outside of the hospital, where he strives to educate people about the dangers of melanoma and other types of skin cancer.
DR. ROBERT PORTER
Banner Ironwood Medical Center
Porter, a doctor of osteopathic medicine, has set an example of fulfilling Banner’s mission through his hard work with the trauma designation. He was instrumental in organizing the hospital’s trauma program, auditing it, and helping it improve. State auditors commented how impressed they were with Porter and how involved he has been with its new designation.
DR. JAMES FOLTZ
Focus on Women
Foltz has contributed to improved birth and maternal health outcomes for thousands of Valley mothers and babies. But beyond his day-to-day private practice, Foltz makes an impact that is felt globally. He makes frequent volunteer surgical missions to developing countries with Phoenix-based Esperanca, a global health nonprofit. Foltz has served as the lead surgeon on missions to Bolivia and Nicaragua. He performed 32 surgeries during one week in Nicaragua.
Southwest Human Development
Kessler has always been ahead of his time as a leader in healthcare for children with developmental and behavioral challenges. There has been a lot of recent interest in integrating medical and mental healthcare, but Kessler developed Southwest Human Development’s Children’s Development Center nearly two years ago, spearheading a team of pediatric professionals who work together as an integrated, comprehensive team to provide state-of-the-art treatment for young children with developmental challenges.
DR. RUBEN MESA
Mayo Clinic Cancer Center
As chairman of the Division of Hematology and Oncology and deputy director for Mayo, Mesa has been principal investigator or co-principal investigator in more than 45 clinical trials for patients with myeloproliferative neoplasms or other myeloid disorders, and he’s authored more than 300 publications along these latter themes. Mesa also championed an affiliation between Mayo and Yuma Regional Medical Center.
United Cerebral Palsy of Central Arizona
During his three years as CEO of UCP of Central Arizona, Contreras successfully brought the organization’s administrative costs below 11 percent while expanding the number of those served by more than 2,000. Contreras is committed to reaching out to the community through health and educational fairs, community events, and one-on-one meetings to educate individuals about the life-changing services available though UCP and to dispel stigmas that surround the disabled community.
DR. ROBERT KUSKE
Arizona Breast Cancer Specialists
Kuske is the pioneer of breast brachytherapy, a five-day radiation therapy alternative for women with early stage breast cancer. Brachytherapy, or partial breast irradiation, has been studied by Kuske since 1991 as a treatment method after lumpectomy. He’s co-principal investigator in the largest breast cancer radiation trial in history, testing six-week whole breast radiation versus brachytherapy. Kuske is within a year of finishing the trial and believes the results will cause the biggest paradigm shift in breast cancer treatment since Sir William Halsted in 1896.
ADRIENNE C. SCHECK, PH.D.
Barrow Neurological Institute Scheck and her team of brain cancer researchers effectively treated brain tumor cells using a combination of diet and radiation therapy. The study examined the effects of the ketogenic diet in conjunction with radiation therapy for the treatment of malignant gliomas, an aggressive and deadly brain tumor. The diet’s effects on brain homeostasis have potential for the treatment of other neurological diseases.
HEATHER CUNLIFFE, PH.D.
Translational Genomics Research Institute
Cunliffe’s research leverages knowledge gained through whole genome surveys to understand molecular mechanisms driving malignant progression of breast and ovarian cancers, including evolution of drug-resistance. The objective is to dissect and functionally understand oncogenic signaling and tumor cell survival mechanisms within different biological contexts, and to translate these discoveries for enhanced clinical management for breast and ovarian cancer.
DR. REED H. DAY
Oral & Facial Surgery Center PLC
Oral and maxillofacial surgery includes the diagnosis, surgical and related treatment of diseases, injury and defects involving both the functional and esthetic aspects of the hard and soft tissues of the head, mouth, gums, jaws and neck. Day offers the full scope of oral and maxillofacial surgery, as well as complex jaw and facial reconstructive surgery. Day is nationally recognized for his expertise in orthognathic jaw corrective surgery, microsurgical nerve repair and is one of a handful of surgeons in the world skilled in total prosthetic temporomandibular joint replacement surgery.
GORDON LEDINHAM AND KEVIN BROWN
Brown and Ledingham have put Dental Village — which has eight Southern Arizona locations — on the forefront of the industry. They use the most advanced techniques in the region and they constantly find new technology and innovative ways to deliver quality patient care. All technology is researched and utilized with minimal disruption to a patient’s day-to-day life and to keep them pain free.
JOHN DOUGHERTY, DDS
Artistic Dental at the Biltmore
Dougherty is among only 2 percent of dentists in the U.S. that have achieved a Mastership Award from the Academy of General Dentistry, the highest honor and one of the most respected designations in the profession. In 2013, Dougherty and his staff are introducing “Kids Kare,” where they will visit Valley schools to educate students about the value of creating good dental habits.
SHAKIRA SMALL AND RAMIRO CAMARILLO
Magellan Health Services
As community development managers, Small and Camarillo are helping to break down the stigma associated with mental health and substance abuse issues, especially among traditionally under-served populations, such as the Hispanic and African-American communities. They often volunteer on weekends and holidays to educate and bring information and resources to our community. Visit any health fair or community event, and you’ll see them there either providing information on behavioral/mental health and substance abuse issues or helping out any number of organizations.
SCHOOL-BASED HEALTH CENTERS PROGRAM
Abrazo Health Care
The program was founded in 1994 as a community outreach to underprivileged school-aged children. Abrazo Health Care in conjunction with Phoenix Baptist Hospital, Phoenix Memorial Health Care Center, Maryvale Hospital and VHS Outpatient Clinics, Inc. currently operates 4 School-Based/School-Linked Health Centers in addition to a mobile health unit which serves 76 local schools in sixteen school districts.
Drago coordinated, implemented and created a three-part community health program aimed at providing pathways to Population Health — an effort to improve the health of an entire population — by helping older adults manage their health and well-being. Drago built Sun Health Medication Management, Sun Health Care Transitions and Sun Health Community Education from the ground up with few resources. She now has a staff of 11 nurses, case managers and support personnel.
Under Goeppinger’s leadership, Midwestern University’s Glendale campus has become the state’s largest and most comprehensive university for health professionals, as well as a significant economic engine in the West Valley, as evidenced by WESTMARC, which awarded the university its economic engine award in 2012 for its outstanding contribution to the West Valley’s economy. In addition, Goeppinger extensive involvement in civic affairs helps her bring her extensive expertise in healthcare education and healthcare needs to Arizona policy makers.
Grand Canyon University
As dean of the College of Nursing and Health Care Professions at GCU, McNamara stresses the importance of meeting each student and fully understanding their learning style. McNamara, a 2012 ATHENA Award winner, is preparing a new generation of nurses by adding a host of hands-on teaching tools, including an innovative mock apartment setting to simulate a home healthcare environment.
STUART FLYNN, MD
UA College of Medicine – Phoenix
Flynn, dean of UA College of Medicine — Phoenix, was instrumental in developing and implementing the curriculum and worked closely with counterparts from ASU. He teaches anatomic and clinical pathology and the translational interface between basic sciences and clinical medicine. His research has included studies of cancers, including lymphomas and leukemias, endocrine disease, as well as immunodeficiencies, such as AIDS.
CHANDLER REGIONAL MEDICAL CENTER
Chandler, which opened as a 40-bed facility in 1961, has evolved into a 243-bed acute-care provider of emergency care, maternal child services, cardiovascular services, neurological services, wound healing, cancer treatment, and diagnostic services. It boasts more than 2,000 employees and more that 800 physicians who practice all major specialities. In 2013, Chandler Regional earned the Distinguished Hospital Award for Clinical Excellence from Healthgrades, a leading provider of comprehensive information about physicians and hospitals, which places Chandler Regional among the top five percent of more than 4,500 hospitals nationwide for clinical performance.
CANCER TREATMENT CENTERS OF AMERICA — WESTERN REGIONAL MEDICAL CENTER
CTCA delivers the latest cutting-edge cancer treatments as part of a unique, whole-person treatment model that offers healing and hope for the body, mind and spirit. To better serve its patients in 2012, CTCA adopted Lean Six Sigma and the A3 process to improve hospital operations, added 61 new A3-certified employees, and eliminated 42,000 patient wait-time hours.
VIRGINIA G. PIPER CANCER CENTER
In 2012, Piper added a hematopoietic stem cell (HSC) transplant program (commonly known as bone marrow transplant) through its new Cancer Transplant Institute. HSC transplants are primarily used to treat patients with aggressive cancers such as myeloma, leukemias and lymphomas. The outpatient treatment unit and 13-bed inpatient unit allows some transplant patients to be treated while they are able to remain at home for part of their therapy.
BARROW NEUROLOGICAL INSTITUTE
As one of the world’s most-renowned medical facilities celebrates its 50th anniversary, surgeons at Barrow Neurological Institute are convinced their work is becoming so advanced they could put themselves out of business in the next half century.
Ranked among the Top 10 hospitals in the nation for neurology and neurosurgery, Barrow has attracted royalty, rock stars, business moguls and sports icons from around the world because of its expertise in brain and spinal disorders. Located at St. Joseph’s Hospital and Medical Center, in Phoenix Arizona, Barrow performs the most brain surgeries per year in the United States and is home to the Muhammad Ali Parkinson Center.
“Our surgeons will largely put ourselves out of business in the coming years. Our profession will drastically change and that is very good news,” says Dr. Robert Spetzler, Director of Barrow and renowned neurosurgeon. “Rapid advances in minimally invasive surgery and gene and stem cell treatments will mean the traditional role of the brain and spinal surgeon will disappear.”
Doctors at Barrow say the 50th anniversary marks the beginning of the “golden age” of the Institute when Barrow will be at the forefront of finding answers to some of the most devastating neurological conditions.
They predict during the next 50 years:
- Alzheimer’s disease will be cured or effectively treated.
- Parkinson’s disease will be cured.
- Stem cell therapy will revolutionize care of brain and spine disorders.
- Malignant brain tumors will be effectively treated and controlled.
- Degenerative disk disease will be cured.
“Barrow has a rich and bold legacy that comes to life every day in patients who come from all over the world for our extraordinary medicine,” says Dr. Spetzler. “In the next 50 years, we will see advances unlike anything we have witnessed before.”
Phoenix College of Nursing
In 2008, Chavez wrote a grant that has funded more than $100,000 toward classrooms, labs and technology for nursing students. She was the driving force behind the restoration that turned a former residence on the Phoenix campus into a nursing lab, creating a new space that allowed for the expansion of the college’s nursing program to help meet the growing demand for nurses. The facility includes an innovative simulation lab, which has given students the opportunity to acquire hands-on experience and perfect their skills.
Cancer Treatment Centers of America at Western Regional Medical Center
As the Survivorship Support Care Coordinator at CTCA, Whitworth is the sole person in that department providing post-treatment support to more that 120 patients with more added each week. She describes her job as “empowering people for life.” No question is too small to merit her attention or too large for her to answer. Colleagues say Whitworth epitomizes CTCA’s Mother Standard of care.
Banner Del E. Webb Medical
Caring, compassionate, collaborative. Supervisors and colleagues describe Liable as all that plus an inspiration to work with, a dedicated nurse whose commitment to patients leads her to frequently take patient care beyond her assigned duties. Known to be a passionate patient advocate, Liable is credited for landing Banner Del E. Webb Medical Center the Joint Commission’s national certification as an Advanced Primary Stroke Center.