AAA Archives

IO expands corporate office to SkySong

IO, a leading data center services company, is unveiling its new corporate office space at SkySong, The ASU Scottsdale Innovation Center. IO will move into nearly 15,000-square-feet of space with an open, collaborative environment for about 80 Arizona-based corporate employees. IO, the second-largest private data center company in the world, operates six state-of-the-art data centers in Arizona, Ohio, New Jersey, Singapore and London. IO utilizes… Read More →

Multicultural marketing plan can boost bottom line


Mark Suarez spent a decade doing marketing work for companies like McDonald’s, AAA. Rubio’s Fresh Mexican Grill and the Arizona Office of Tourism. While the 35-year-old worked on both general campaigns and campaigns targeted at the Hispanic market, he saw the need for a company that specialized in multicultural marketing and advertising. “I think folks… Read More →

Hyatt Regency Scottsdale earns honor

by in Business News | Travel

Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch received the esteemed AAA Four Diamond Rating. Hyatt Regency Scottsdale has maintained this celebrated rating consecutively since 1988. Hotels at this level are committed to providing every guest with a personalized experience and attentive service in comfortable, high-quality surroundings, according to AAA. They typically offer an… Read More →

Arizona gasoline prices keep falling


Arizona motorists are paying less at the pump again this week. Officials with Triple-A Arizona said Thursday that the average statewide price for unleaded regular gasoline is $3.62 a gallon. That’s down by nearly 6 cents from last week. This week’s national average is $3.50 per gallon, a decrease of more than 9 cents from… Read More →

GPEC Profile: Mike Tully, President And CEO Of AAA Arizona

Mike Tully President and CEO, AAA Arizona As president and CEO of AAA Arizona, Mike Tully has a keen interest in getting the state back on the road to prosperity. That probably explains why for the past seven years Tully, who joined AAA Arizona in 1998 as chief financial officer, has been a member of… Read More →

ATA Profile: Jim Prueter, Senior Vice President of AAA Arizona

Jim Prueter Senior Vice President, AAA Arizona As senior vice president of AAA Arizona, Jim Prueter is part of a company that provides automotive, insurance and travel services to nearly 800,000 Arizona members. He’s no stranger to AAA, having worked as vice president of AAA Mid Atlantic in Philadelphia, and as executive vice president… Read More →

Companies Can Get Better Understanding Of Customer Experiences Through Service Blueprinting

Companies Can Get Better Understanding Of Customer Experiences Through Service Blueprinting

Not too long ago, Mike Tully discovered something important about the perception of time. The AAA Arizona president and others in his organization were not on the same clock as members requesting roadside assistance. AAA Arizona measured effective responses from the point when its personnel dispatched tow trucks until those trucks actually arrived on the… Read More →