Tag Archives: abrazo health care

Ray Headshot

Artigue Agency Expands Growing Sports Practice

Local marketing communications firm, The Artigue Agency has announced the addition of several new clients to its growing sports practice.  Led by sports marketing veteran Ray Artigue, the firm’s new clients include Junior Golf Association of Arizona (JGAA), Naismith Basketball Hall of Fame, former Phoenix Suns star and NBA veteran Eddie Johnson, Patriot All-America at Wigwam Arizona and QR Gameplan.

“The growth of the agency represents the need for additional staff and expanded offices and I’m flattered by the market’s demand for our professional services,” said agency principal Ray Artigue.  “As we evolve and expand our sports offering, our greatest marketplace differentiator remains our people.  Our team comes from a variety of backgrounds, bringing diverse skills and extraordinary expertise in their respective specialty areas, ensuring that we’ll continue to deliver successful PR and marketing programs.”

The Artigue Agency recently moved to a larger office in Biltmore-area of Phoenix to be closer to new and existing clients and to accommodate its growing team.  The firm has also added two new two senior account executives, Casaundra Donahoe and Ian La Cava.

Donahoe brings nine years of experience in brand strategy, creative development, media relations and communications planning. Prior to joining The Artigue Agency, Donahoe worked for Park & Co. where she served as strategic counsel for brands like Goodwill, Girl Scouts, Expect More Arizona, METRO Light Rail, Coca-Cola and many others.

La Cava has five years of experience developing and executing public outreach campaigns and strategic initiatives on behalf of several clients in the sports industry. Prior to joining The Artigue Agency, La Cava worked for Niner Sports Marketing where he managed talent procurement, endorsement deals and social media for marquee athletes.

The Artigue Agency works with emerging and established companies in several markets with extensive experience in the sports, entertainment and lifestyle, healthcare, financial, legal and environmental industries.  Current clients include Arizona Broadcasters Association, Arizona Public Service (APS), Arizona Biltmore Golf Club, Abrazo Health Care, Cardon Global, Gallagher & Kennedy, BMO Private Bank, JDM Partners, Scottsdale Tourism Development Council, Wigwam Golf Club and Waste Management, among others.

Stinton Named Executive Vice President

Arizona Foundation For Medical Care Names Stinton As Its Executive Vice President

The Arizona Foundation for Medical Care (AFMC) board of trustees announced the appointment of Roger Stinton as the provider network’s new executive vice president.

In this position, Stinton will be focused on continuing to grow AFMC’s role as an innovative preferred provider organization working to help employer groups – in Arizona and beyond – improve healthcare access, reduce overall costs and improve health outcomes.

In addition, he will focus on new product development, improvements in contracting methods and building a solid foundation between AFMC, physicians and hospitals.

“We are very pleased that Roger has agreed to step into the role of executive vice president. He has tremendous business acumen, deep knowledge of the inner-workings of network plans and a broad set of experiences, all of which are critical in the rapidly changing healthcare market”, commented board of trustees chairman Michael R. Mills, MD, MPH. “The Board of Trustees believe that we identified the best person to lead our organization boldly into the future.”

“I am truly honored to assume the role of executive vice president and thank Dr. Mills and the board of trustees for all their incredible support,” Stinton said. “I’m excited to begin the process of strategizing our next generation of network products and medical management services in dialogue with our local and national strategic business partners.”

Stinton has a very successful and solid 24 year career, which includes tenures as regional vice president for Great West Healthcare, CIGNA, United and Abrazo Health Care.

Stinton succeeded interim executive vice president Tracy Mitchell, who assumed the duties of the position after Anthony Mitten’s retirement in January of 2012.

For more information on Arizona Foundation For Medical Care, visit their website at www.azfmc.com.

50 Largest Employers in Arizona - AZ Business Magazine January/February 2012

50 Largest Employers In Arizona

These are the 50 largest employers in Arizona, including public and privately held companies and not-for-profit corporations, ranked by the number of employees based on full-time equivalents of 40 hours per week and based on industry research.


50 Largest Employers in Arizona

Walmart Stores Inc.

Arizona employees in 2011: 30,634
Employment change since 2010: Added about 300 jobs
2010 revenue: $421.8 billion
Company’s focus: Discount retailer
Year founded: 1962
Headquarters: Bentonville, Ark.
Phone: (479) 273-4000
Website: www.walmart.com

Banner Health

Arizona employees in 2011: 28,353
Employment change since 2010: Added about 600 jobs
2010 revenue: $4.9 billion
Company’s focus: Health care
Year founded: 1911
Headquarters: Phoenix
Phone: (602) 747-4000
Website: www.bannerhealth.com

Wells Fargo & Co.

Arizona employees in 2011: About 14,000
Employment change since 2010: Stayed about even
2010 revenue: $93.2 billion
Company’s focus: Financial services
Year founded: 1852
Headquarters: San Francisco
Phone: (800) 411-4932
Website: www.wellsfargo.com

Bank of America Corp.

Arizona employees in 2011: 13,300
Employment change since 2010: Added about 2,000 jobs
2010 revenue: $150.5 billion
Company’s focus: Financial services
Year founded: 1904
Headquarters: Charlotte, N.C.
Phone: (800) 944-0404
Website: www.bankofamerica.com

McDonald’s Corp.

Arizona employees in 2011: 12,770
Employment change since 2010: Added about 955 jobs
2010 revenue: $22.7 billion
Company’s focus: Food service
Year founded: 1955
Headquarters: Oakbrook, Ill.
Phone: (800) 244-6227
Website: www.mcdonalds.com

Apollo Group Inc.

Arizona employees in 2011: About 12,000
Employment change since 2010: Lost about 460 jobs
2010 revenue: $4.9 billion
Company’s focus: Educational services
Year founded: 1973
Headquarters: Phoenix
Phone: (480) 966-5394
Website: www.apollogrp.edu

Kroger Co. *

Arizona employees in 2011: About 12,000
Employment change since 2010: Added about 400 jobs
2010 revenue: $76.7 billion
Company’s focus: Grocery stores
Year founded: 1883
Headquarters: Cincinnati
Phone: (623) 936-2100
Website: www.frysfood.com
* Includes Fry’s Food Stores and Fry’s Marketplace

Raytheon Co.

Arizona employees in 2011: 11,500
Employment change since 2010: Lost about 600 jobs
2010 revenue: $25.2 billion
Company’s focus: Missile manufacturing
Year founded: 1922
Headquarters: Waltham, Mass.
Phone: (520) 794-3000
Website: www.raytheon.com

JP Morgan Chase & Co.

Arizona employees in 2011: 10,500
Employment change since 2010: Added about 600 jobs
2010 revenue: $102.9 billion
Company’s focus: Financial services
Year founded: 1799
Headquarters: New York
Phone: (602) 221-2900
Website: www.chase.com

Honeywell International Inc.

Arizona employees in 2011: 9,716
Employment change since 2010: Lost about 700 jobs
2010 revenue: $33.4 billion
Company’s focus: Aerospace manufacturing
Year founded: 1952
Headquarters: Morristown, N.J.
Phone: (602) 231-1000
Website: www.honeywell.com

Intel Corp.

Arizona employees in 2011: 9,700
Employment change since 2010: Stayed about even
2010 revenue: $43.6 billion
Company’s focus: Semiconductor manufacturing
Year founded: 1968
Headquarters: Santa Clara, Calif.
Phone: (480) 554-8080
Website: www.intel.com

Target Corp.

Arizona employees in 2011: 9,300
Employment change since 2010: Added about 500 jobs
2010 revenue: $65.4 billion
Company’s focus: Discount retailer
Year founded: 1962
Headquarters: Minneapolis
Phone: (612) 304-6073
Website: www.target.com

US Airways

Arizona employees in 2011: 8,926
Employment change since 2010: Added about 150 jobs
2010 revenue: $11.9 billion
Company’s focus: Airline
Year founded: 1981
Headquarters: Tempe
Phone: (480) 693-0800
Website: www.usairways.com

Catholic Healthcare West

Arizona employees in 2011: 8,291
Employment change since 2010: Added about 500 jobs
2010 revenue: $9.9 billion
Company’s focus: Health care
Year founded: 1986
Headquarters: San Francisco
Phone: (602) 406-3000
Website: www.chw.edu

Home Depot Inc.

Arizona employees in 2011: About 8,000
Employment change since 2010: Added about 350 jobs
2010 revenue: $66.2 billion
Company’s focus: Home improvement
Year founded: 1978
Headquarters: Atlanta
Phone: (714) 940-3500
Website: www.homedepot.com

Walgreen Co.

Arizona employees in 2011: 7,750
Employment change since 2010: Stayed about even
2010 revenue: $63.3 billion
Company’s focus: Retail drugstores
Year founded: 1901
Headquarters: Deerfield, Ill.
Phone: (847) 940-2500
Website: www.walgreens.com

Safeway Stores Inc.

Arizona employees in 2011: 7,500
Employment change since 2010: Stayed about even
2010 revenue: $41.1 billion
Company’s focus: Grocery stores
Year founded: 1926
Headquarters: Pleasanton, Calif.
Phone: (480) 894-4100
Website: www.safeway.com

American Express Co.

Arizona employees in 2011: 7,465
Employment change since 2010: Added about 200 jobs
2010 revenue: $30.2 billion
Company’s focus: Financial services
Year founded: 1850
Headquarters: New York
Phone: (623) 492-7474
Website: www.americanexpress.com

Freeport-McMoRan Copper & Gold Inc.

Arizona employees in 2011: About 7,000
Employment change since 2010: Added about 935 jobs
2010 revenue: $19 billion
Company’s focus: Mining
Year founded: 1834
Headquarters: Phoenix
Phone: (602) 366-7323
Website: www.fcx.com

Pinnacle West Capital Corp.

Arizona employees in 2011: 6,900
Employment change since 2010: Stayed about even
2010 earnings: $330.4 million
Company’s focus: Electric utility
Year founded: 1985
Headquarters: Phoenix
Phone: (602) 250-1000
Website: www.pinnaclewest.com

Bashas’ Supermarkets

Arizona employees in 2011: 6,641
Employment change since 2010: Lost about 1,800 jobs
2010 revenue: Unavailable
Company’s focus: Grocery stores
Year founded: 1932
Headquarters: Chandler
Phone: (480) 895-9350
Website: www.bashas.com

Scottsdale Healthcare

Arizona employees in 2011: 6,556
Employment change since 2010: Added about 55 jobs
2010 revenue: Unavailable
Company’s focus: Health care
Year founded: 1962
Headquarters: Scottsdale
Phone: (480) 882-4000
Website: www.shc.org

UA Healthcare

Arizona employees in 2011: About 6,000
Employment change since 2010: Added about 2,050 jobs
2010 revenue: Unavailable
Company’s focus: Health care
Year founded: 1971
Headquarters: Tucson
Phone: (520) 694-7737
Website: www.u.arizona.edu

Circle K Corp.

Arizona employees in 2011: 5,690
Employment change since 2010: Added about 590 jobs
2010 revenue: $16.4 billion
Company’s focus: Convenience stores
Year founded: 1951
Headquarters: Laval, QC, Canada
Phone: (602) 728-8000
Website: www.CircleK.com

General Dynamics

Arizona employees in 2011: 5,026
Employment change since 2010: Added about 1,810 jobs
2010 revenue: $32.5 billion
Company’s focus: Defense, communications
Year founded: 1952
Headquarters: Falls Church, Va.
Phone: (480) 441-3033
Website: www.generaldynamics.com

Boeing Co.

Arizona employees in 2011: 4,800
Employment change since 2010: Added about 100 jobs
2010 revenue: $64.3 billion
Company’s focus: Aircraft manufacturing
Year founded: 1916
Headquarters: Chicago
Phone: (480) 891-3000
Website: www.boeing.com

Carondelet Health Network

Arizona employees in 2011: 4,690
Employment change since 2010: Added about 124 jobs
2010 revenue: About $601 million
Company’s focus: Health care
Year founded: 1880
Headquarters: Tucson
Phone: (520) 872-3000
Website: www.carondelet.org

Mayo Foundation

Arizona employees in 2011: 4,522
Employment change since 2010: Added about 138 jobs
2010 revenue: $7.9 billion
Company’s focus: Health care
Year founded: 1864
Headquarters: Rochester, Minn.
Phone: (480) 301-8000
Website: www.mayo.edu

CVS Caremark Corp.

Arizona employees in 2011: 4,500
Employment change since 2010: Added about 50 jobs
2010 revenue: $96.4 billion
Company’s focus: Pharmaceutical services
Year founded: 1993
Headquarters: Nashville
Phone: (615) 743-6600
Website: www.caremark.com

Salt River Project

Arizona employees in 2011: 4,346
Employment change since 2010: Lost about 392 jobs
2010 revenue: $2.7 billion
Company’s focus: Utility supplier
Year founded: 1903
Headquarters: Phoenix
Phone: (602) 236-5900
Website: www.srpnet.com

Costco Inc.

Arizona employees in 2011: 4,151
Employment change since 2010: Added about 951 jobs
2010 revenue: $76.2 billion
Company’s focus: Membership discount stores
Year founded: 1976
Headquarters: Issaquah, Wash.
Phone: (602) 293-5007
Website: www.costco.com

Abrazo Health Care *

Arizona employees in 2011: 4,089
Employment change since 2010: Added about 951 jobs
2010 revenue: $1.5 billion
Company’s focus: Health care
Year founded: 1997
Headquarters: Nashville
Phone: (602) 674-1400
Website: www.abrazohealth.com
* A division of Vanguard Health Systems

Albertsons Inc.

Arizona employees in 2011: 4,000
Employment change since 2010: Lost about 450 jobs
2010 revenue: $5.9 billion
Company’s focus: Grocery and drug stores
Year founded: 1939
Headquarters: Boise, ID
Phone: (602) 382-5300
Website: www.albertsons.com

FedEx Corp.

Arizona employees in 2011: 3,918
Employment change since 2010: Added about 330 jobs
2010 revenue: $34.7 billion
Company’s focus: Delivery, copy centers
Year founded: 1971
Headquarters: Memphis, Tenn.
Phone: (866) 477-7529
Website: www.fedex.com

Southwest Airlines Co.

Arizona employees in 2011: 3,857
Employment change since 2010: Added about 259 jobs
2010 revenue: $12.1 billion
Company’s focus: Airline
Year founded: 1971
Headquarters: Dallas
Phone: (602) 304-3983
Website: www.southwest.com

Marriott International

Arizona employees in 2011: 3,522
Employment change since 2010: Added about 722 jobs
2010 revenue: $11.7 billion
Company’s focus: Resorts and hotels
Year founded: 1927
Headquarters: Bethesda, Md.
Phone: (301) 380-3000
Website:  www.marriott.com

Qwest Communications Inc.

Arizona employees in 2011: 3,200
Employment change since 2010: Lost about 190 jobs
2010 revenue: $12.3 billion
Company’s focus: Telecommunications
Year founded: 1896
Headquarters: Denver
Phone: (800) 244-1111
Website: www.Qwest.com

United Parcel Service

Arizona employees in 2011: 3,170
Employment change since 2010: Lost about 48 jobs
2010 revenue: $49.5 billion
Company’s focus: Package delivery
Year founded: 1907
Headquarters: Atlanta
Phone: (888) 967-5877
Website: www.ups.com

John C. Lincoln Health Network

Arizona employees in 2011: 3,166
Employment change since 2010: Added about 539 jobs
2010 revenue: $551 million
Company’s focus: Health care
Year founded: 1927
Headquarters:  Phoenix
Phone: (602) 870-943-2381
Website: www.jcl.com

USAA

Arizona employees in 2011: 3,045
Employment change since 2010: Added about 74 jobs
2010 revenue: $17.9 billion
Company’s focus: Financial services
Year founded: 1922
Headquarters: San Antonio
Phone: (800) 531-8111
Website: www.usaa.com

Charles Schwab & Co. Inc.

Arizona employees in 2011: 3,001
Employment change since 2010: Stayed about even
2010 revenue: $4.2 billion
Company’s focus: Financial services
Year founded: 1974
Headquarters: San Francisco
Phone: (800) 435-4000
Website: www.schwab.com

Freescale Semiconductor

Arizona employees in 2011: About 3,000
Employment change since 2010: Stayed about even
2010 revenue: $4.5 billion
Company’s focus: Microchip manufacturing
Year founded: 1953
Headquarters: Austin
Phone: (512) 895-2000
Website: www.freescale.com

IBM Corp.

Arizona employees in 2011: About 3,000
Employment change since 2010: Stayed about even
2010 revenue: $95.8 billion
Company’s focus: Technology services
Year founded: 1924
Headquarters: Armonk, N.Y.
Phone: (800) 426-4968
Web site: www.us.ibm.com

Cox Communications Inc.

Arizona employees in 2011: 2,997
Employment change since 2010: Lost about 67 jobs
2010 revenue: $9.1 billion
Company’s focus: Telecommunications
Year founded: 1962
Headquarters: Atlanta
Phone: (623) 594-0505
Website: www.cox.com

TMC HealthCare

Arizona employees in 2011: 2,966
Employment change since 2010: Lost about 84 jobs
2010 revenue: Unavailable
Company’s focus: Health care
Year founded: 1943
Headquarters: Tucson
Phone: (520) 327-5461
Website: www.tmcaz.com

Verizon Wireless

Arizona employees in 2011: 2,901
Employment change since 2010: Added about 201 jobs
2010 revenue: $63.4 billion
Company’s focus: Wireless provider
Year founded: 1984
Headquarters: Basking Ridge, N.J.
phone: (480) 763-6300
Website: www.verizonwireless.com

Cigna HealthCare of AZ

Arizona employees in 2011: 2,865
Employment change since 2010: Added about 401 jobs
2010 revenue: $21.3 billion
Company’s focus: Health care
Year founded: 1972
Headquarters: Philadelphia
Phone: (602) 942-4462
Website: www.cigna.com

Grand Canyon University

Arizona employees in 2011: 2,818
Employment change since 2010: Added about 537 jobs
2010 revenue: $385.8 million
Company’s focus: Educational services
Year founded: 1949
Headquarters: Phoenix
Phone: (602) 639-7500
Website: www.gcu.edu

Starbucks Coffee Co.

Arizona employees in 2011: 2,783
Employment change since 2010: Added about 1,003 jobs
2010 revenue: $10.7 billion
Company’s focus: Food service
Year founded: 1971
Headquarters: Seattle
Phone: (602) 340-0455
Website: www.starbucks.com

Go Daddy Group Inc.

Arizona employees in 2011: 2,754
Employment change since 2010: Added about 441 jobs
2010 revenue: $741.2 million
Company’s focus: Internet services/technology
Year founded: 1997
Headquarters: Scottsdale
Phone: (480) 505-8800
Website: www.GoDaddy.com

These are the state’s 5 largest government employers, ranked by the number of employees.

State of Arizona: About 49,800 employees
City of Phoenix: About 15,100 employees
Maricopa County: 12,792 employees
Arizona State University: 11,185 employees
Mesa Public Schools: 8,376 employees

Arizona Business Magazine January/February 2012

AZ hospitals, how to attract top talent, AZ Business Magazine July/August 2011

Arizona Hospitals Share Strategies For Recruiting, Retaining Top Performers

The health care industry in Arizona managed to hold its own during the worst of the recession. But the challenges aren’t over yet.

Human resources experts have been warning companies across industries about the next big wave of change as the economic recovery takes hold: retaining the top talent that helped a company survive.

In good economic times, the health care industry often was faced with shortages of nurses and other professionals, so it’s an old hand at devising ways of attracting and retaining talent. Arizona Business Magazine asked four hospitals and health care systems about how they attract the best.

Abrazo Health Care

Currently, Abrazo Health Care’s website is the No. 1 way candidates are found when applying for an open position. Additionally, Abrazo Health Care utilizes social media sites such as LinkedIn and Facebook to attract and hire future employees. A large number of new hires comes from referrals within the organization.

Other recruitment efforts include the new graduate development program, a unique opportunity available to 100 nursing graduates per year. This competitive program gives new nurses 12 weeks of education and training to become an acute care nurse at an Abrazo Health Care facility. New graduates entering a specialty area also will be part of a bridge program for additional training.

Another opportunity available is the nurse-specialty training program for current nurses, which is offered four times per year. Nurses can apply to receive training to transition to a specialized nursing position in the operating room, emergency room or intensive care unit.

All applicants must complete a web-based interview developed in partnership with the Gallup Organization. The assessment helps to ensure a candidate will align with the cultural environment at Abrazo Health Care.

Abrazo Health Care employs more than 5,000 people. Currently, there are 400 positions available. Abrazo Health Care offers competitive salaries, health benefits and tuition reimbursement.

[stextbox id="grey"]Carmen Hern is regional manager of talent acquisition at Abrazo Health Care, abrazohealth.com. [/stextbox]

Banner Health

Banner Health recruits talent through strategic work force planning such as:

  • Targeted media events
  • Academic relationships
  • Social media
  • Banner Health’s website


Banner’s approach to recruiting top talent aligns with the strategies of the organization by emphasizing Banner’s vision on patient care. Its hiring incentives are centered on total rewards compensation.

The Banner journey begins with a potential employee’s first experience (the website, at an event, videos or even as a patient). Once they have joined Banner, there is an ongoing, one-year, onboarding program. Throughout their time at Banner, there are opportunities for learning, coaching and developing employees’ careers.

There are three main reasons an employee stays at Banner are:

  • The relationship with their manager
  • The people they work with
  • Learning and growth opportunities


In addition, employees have a choice in their selection of benefits. They also get to participate in a 401k plan, life insurance, food discounts, transportation discounts, and childcare at some facilities. We look at each employee’s needs to determine which benefits are best for them

Banner prides itself on having created an environment of innovation and teamwork. It offers opportunities for employees to spread their wings, in addition to pay for performance. There is compensation for all when Banner meets and exceeds goals in the areas of patient satisfaction, financial performance and employee retention.

Recognizing that Banner Health is competing with many other health care systems in Arizona for quality employees, the company tries to stay in tune with the community. Banner may have more hospitals than anyone else, but we have to pay attention because we know there are other good hospitals out there.
[stextbox id="grey"]
Shyrl Johnston is senior director of talent acquisition at Banner Health, www.bannerhealth.com.[/stextbox]

Phoenix Children’s Hospital

Phoenix Children’s strategy to attract new talent includes expanding space, growing programs and services, and aggressive recruiting.

Phoenix Children’s continues to grow and expand, thus offering exciting new prospects for top talent in the health care industry. An 11-story patient tower, which opened in June, will raise the hospital’s bed count from 345 rooms to 626 private rooms by early 2012. The hospital also added 96 PCIU/CICU rooms, 12 operating rooms, new services and programs, innovative research supported by leading clinical trials, and advanced education/training for clinical providers.

Collaborations and partnerships with Arizona State University, University of Arizona, Mayo Clinic, Banner Good Samaritan, and a Strategic Alliance with St. Joseph’s Hospital & Medical Center also add jobs and opportunities for attracting the best and brightest.

The hospital’s six Centers of Excellence also are growing. Phoenix Children’s is the only Level 1 Pediatric Trauma Center in Arizona; the Children’s Heart Center is recognized as one of the nation’s best; there is the Phoenix Children’s Center for Pediatric Othopaedic Surgery; the Newborn Intensive Care Unit, with 110 licensed beds, is one of the largest NICUs in the country; the Center for Cancer and Blood Disorders is Arizona’s only fully dedicated facility of its kind; and the Children’s Neuroscience Institute provides comprehensive care for children with neurological and behavioral disorders.

For the past four years, Phoenix Children’s Hospital has been steadily and aggressively increasing recruitment of nationally known physicians and superior staff. Medical staff at the hospital has increased to include more than 1,000 pediatric specialists with 40 pediatric specific specialties.

Recent prominent additions, to name a few, include: David Adelson, MD, a renowned neurosurgeon, recruited to lead the Children’s Neuroscience Institute at Phoenix Children’s; Richard Towbin, MD, a top neuro-radiologist who has served at children’s hospitals in Philadelphia, Pittsburgh, Cincinnati and Michigan; Lee Segal, MD, who came from Hershey Children’s to initiate the Center for Pediatric Orthopaedic Surgery; Heidi Dalton, MD, section chief critical care, who was recruited from Children’s Medical Center in Washington, DC; and Tamir Miloh, MD, a hepatologist recruited from Mt. Sinai, NY, who will create and lead Arizona’s first pediatric liver transplant center.

[stextbox id="grey"]Jane Walton is head of media relations at Phoenix Children’s Hospital, www.phoenixchildrens.com.[/stextbox]

UA Healthcare

UA Healthcare is a private, nonprofit health-care entity located in Tucson. It was formed by the merger of two highly respected and well-established organizations: University Medical Center (UMC) and University Physicians Healthcare (UPH). The organization consists of the largest physician practice plan in Arizona, including a Health Plan Division, two academic medical centers and Southern Arizona’s only Level 1 Trauma Center.

UA Healthcare employs more than 6,000 people and is ranked one of the top 10 employers in Southern Arizona. University Medical Center was the first hospital in Arizona to earn the Magnet designation — the American Nurses Association’s highest honor for nursing excellence. The designation recognizes hospitals that provide the best nursing care and a supportive, professional environment. As the only academic medical center in Arizona, UMC offers many opportunities for professional growth, personal enrichment and career development.

UA Healthcare’s 2011 benefits package is designed to promote wellness and encourage healthy lifestyle choices. UA Healthcare considers staff members to be its most valuable resource and it is dedicated to providing a culture that keeps patients healthy.

The system provides managers with the tools required to retain its first-rate staff. It offers learning opportunities that ensure high levels of patient and employee satisfaction, as well as a strong financial position. UA Healthcare gives total rewards that are competitive in the Arizona employment market. UA Healthcare ensures individual and group accountability for performance, rewards and growth through ongoing communication.
[stextbox id="grey"]
John Marques is vice president for human resources at UA Healthcare, www.azumc.com.[/stextbox]

Arizona Business Magazine July/August 2011

Alter Group's Arizona Health and Technology Park, AZRE Magazine May/June 2011

Mixed Use Medical Buildings in Arizona

Mixed Use Medical Buildings

Banner Health Systems’ 60-acre Gateway campus in Gilbert is buzzing with activity. The 120,000 SF MD Anderson Cancer Center is rising from the construction dust, a new mixed use medical office building was just completed, and an older office complex is being renovated and expanded.

The same healthcare giant just announced plans to build the Banner Health Center, housing doctors offices plus a variety of medical and lab services, on 11 acres in the Wells Retail Center in Maricopa.

And in one of the most unusual mixed use medical pairings, Arizona’s most prolific retail developer, Westcor (owned by Macerich), is teaming up with venerable healthcare provider John C. Lincoln to plot out 84 acres in northwest Phoenix for a community hospital/medical office/retail center/auto mall.

Healthcare-anchored, mixed use developments seem to be the current real estate trend. There are dozens around the state. Some are hospital centered, and others, such as the proposed Maricopa project and the 50-acre Arizona Health & Technology Park in Mesa, are designed to combine medically focused businesses and other community services.

The Mesa project’s plans include space for a dental clinic to serve the nearby Arizona School of Dentistry, other specialty outpatient service facilities, offices, and biotech research and development facilities.

Hamilton Espinosa, national healthcare specialist for DPR Construction, says clustering a variety of medical uses and complementary services is a national trend, not just a local one.

New hospitals are seldom designed as stand-alones. Campuses are master planned to grow as the surrounding community does, with room for expansion of inpatient beds, outpatient services and other ancillary services from specialized clinics to doctors’ offices to pharmacies and even restaurants and hotels.

It’s a natural progression, Espinosa says. Evolving medical technology has transformed many treatments that previously required a hospital stay into outpatient procedures. Add to the mix the need to rein in healthcare costs and — in Arizona, at least — a bounty of land.

Purchasing and master planning a big chunk of property, but building components as population and changing medical needs progress, makes sense in a cost-conscious and rapidly changing environment, Espinosa says.

He compares the mega-campus evolution to Arizona Department of Transportation (ADOT) planning of the state’s freeway needs.

“Healthcare providers have to be much more judicious in capital spending. There is more apprehension,” Espinosa says. “Like ADOT, they build what they can afford now and add later when they can afford it and as the census dictates (demand).”

Mixed-Use Medical,  AZRE Magazine May/June 2011

But far from being something new, master planning a campus that blends medical and other business services is old hat to Plaza Companies, says Sharon Harper, president of the Arizona-based real estate company.

Plaza pioneered the first mixed use, medically-anchored community in Peoria in 1982, Harper says. Plaza del Rio’s 185-acre campus was originally designed to meet all the needs of an active senior living complex and grew over time to also meet the needs of the thousands of employees who work in the ever-expanding community, Harper says.

It includes senior residences, skilled nursing facilities, dozens of doctors and dentists offices, several specialty hospitals, clinics and other outpatient medical centers, condos, apartments, shops, restaurants, schools, offices, science and research facilities. But there’s not a traditional inpatient hospital in the mix.

Next on the drawing board, according to Harper, are single-family homes.

Plaza del Rio is a hugely successful one-of-a-kind model of a medically-anchored, mixed use development, but Harper says big hospital-anchored campuses and small neighborhood-focused complexes are essential to the future of healthcare delivery.

Jason Meszaros, vice president for Irgens Healthcare Development Partners, which just completed Mercy Medical Commons, a medical office project adjacent to the Mercy Gilbert Medical Center campus, agrees that there is no one-size-fits-all solution. Arizona is relatively saturated with hospital beds, Meszaros says.

“The trend is we are done building hospitals for a while,” he adds.

The Desire For Mixed Use Medical Buildings

The focus for the foreseeable future will be filling out space on existing campuses with other services that make a hospital more competitive as a destination for patients, as well as for doctors and surgeons who want on-campus offices to cut daily commute times from inpatient to outpatient visits, he says.

“A hospital becomes an anchor for all types of real estate needs,” Meszaros says. “You most likely have hospitality needs, places for a family to stay. And you have lots of people who work there and in offices, and that drives retail. You need some place to eat lunch.”

But a bounty of available land on hospital campuses is only one motivation for mixing up healthcare real estate and other uses.

The changing needs and desires of aging baby boomers and new healthcare reform measures are also factors driving how and where medical services are provided now and into the future, says John Driscoll, president of Alter+Care, the healthcare division of the Alter Group. The company is developing the Arizona Health & Technology Park in Mesa.

“Boomers have been market changers over the years,” Driscoll says. “And the first boomers will be retiring this year.”

Lifestyle demands and the bubble of people moving to Medicare during the next two

Mixed-Use Medical,  AZRE Magazine May/June 2011

decades will require medical services that are more “competitive, attractive and affordable,” he says. And another 30 million insured people, many on Medicaid-like systems, means cost-effective real estate solutions will be key.

“There is no question in the future that healthcare providers will have to be more efficient,” Driscoll says.

Rather than a single model for healthcare real estate in the foreseeable future, there are several scenarios likely to emerge simultaneously based on a community’s needs and assets, he continues.

The giant, hospital-anchored campuses make sense for regional medical services, but the future focus will emphasize bringing healthcare closer and making it more convenient to those who use it on a regular basis.

Driscoll envisions smaller neighborhood-based destinations with a range of services such as medically-based fitness centers, post-surgery rehabilitation facilities, sports performance centers — “health villages with different kinds of services for people who are sick and to keep people well.”

“We’re seeing more co-mingling of medical and wellness services,” he says.

Future development also will be real estate-driven and may include adapting empty big boxes retailers to house medical services, he adds. Picture the shell of a former Borders Books or Ultimate Electronics housing a host of medical providers, such as acute care clinics, labs and medical imaging services.

Randy McGrane, managing director for Ensemble Real Estate, has already imagined that as the future of outpatient healthcare delivery. He adds that off-campus medical services are a bigger trend than the expansive hospital-centered developments.

The ratio of inpatient to outpatient medical services is about 60/40 now, McGrane says, but he predicts the numbers will reverse within 10 years.

Communities want medical services in their own neighborhoods, and retail centers are suffering from curtailed discretionary spending during the recession, he says. So, the empty retail anchor spaces are obvious and cost-effective solutions for both real estate segments.

In smaller neighborhood strip centers abandoned by a supermarket anchor, adding a clinic or urgent care facility could change the whole dynamic of the center. It could spawn new medical and/or retail services such as pharmacies or health-food shops, and the same type of services — dry cleaners, casual eateries and coffee shops, for example — that cluster around a supermarket to make a neighborhood commercial center a one-stop convenience for employees and customers, McGrane says.

And adding medical outpatient facilities to a big box-laden power center can re-energize flagging retail, bringing in new foot traffic and boosting business for all tenants, he says.

So who are the visionaries on top of the trends in changing healthcare delivery systems? Savvy industry giants already are planning multi-faceted networks that add satellite services in diverse locations, as well as boosting hospital campuses with a variety of services to remain competitive, according to the local industry experts.

The major players plotting out Arizona’s healthcare delivery systems of the future are the top hospital names, such as Scottsdale Healthcare, Banner Health, Catholic Healthcare West, John C. Lincoln and Abrazo Health Care, according to industry experts.

And the on-the-ball real estate developers, designers and construction companies have healthcare divisions in place ready to make it happen.

“There is growth in healthcare and in more sophisticated delivery of healthcare services,” Harper of Plaza Companies says. “It’s an exciting industry.

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AZRE Magazine May/June 2011

healthcare leadership awards - AZ Business Magazine Mar/Apr 2011

HCLA 2011- Hospital Executive

Honoree: David Veillette, President and CEO, Cancer Treatment Centers of America

David Veillette - AZ Business Magazine Mar/Apr 2011David Veillette, president and CEO of the Cancer Treatment Centers of America, is a leader and innovator in medical technology — and his accomplishments are evident across the country.

In 2002, he built the first all-digital heart hospital in the nation at Indiana Heart Hospital. Then, in 2008, Veillette established the first all-digital cancer hospital in the nation, Cancer Treatment Centers of America. The digital aspect of the hospital allows for improved efficiencies. It provides access to real-time patient data, improves communication across departments, creates development of treatment plans more quickly, reduces medication errors and cuts the turnaround time for lab results.

Living by the motto, “It’s only and always about the patient,” Veillette prefers to roam the halls of his hospital instead of sitting behind a desk. This way he can meet with hospital visitors and assess the experiences of his facility firsthand. Veillette also has an emotional investment in his patients, often holding a patient’s hand as he or she receives chemotherapy or drinking a cup of joe with a family member as they anxiously wait for their loved one to complete surgery.

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Finalist: Jo Adkins, CEO, West Valley Hospital

Jo Adkins - AZ Business Magazine Mar/Apr 2011Overseeing a staff of nearly 600, Jo Adkins serves as CEO of West Valley Hospital in Goodyear. She has an ingrained commitment to excellence that allows her to transform mediocre hospitals into extraordinary facilities.

West Valley Hospital is an affiliate of Abrazo Health Care. Since Adkins’ arrival in 2008, the hospital is now a certified cardiac arrest center, a designated chest pain center, and a stroke center of excellence. Identified for its newfound commitment to excellence, West Valley Hospital also was recognized for Patient Safety and Pulmonary Care by HealthGrades. These changes are not a coincidence, but a product of Adkins’ determination, leadership and unwavering vision.

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Finalist: Ruth W. Brinkley, RN, MSN, FACHE, President and CEO, Carondelet Health Network

Ruth Brinkley President and CEO of Carondelet Health NetworkThroughout her 30-year career in the health care industry, Ruth W. Brinkley has used her insight, wisdom, creativity and leadership to positively impact the organizations for which she works. She has anticipated and met the rapidly changing needs of the health care industry.

Brinkley joined Carondelet Health Network (CHN) in Tucson as president and CEO in 2008. She has developed four Centers of Excellence and led the investment in and development of Carondelet Neurological Institute.

She has also strengthened the financial performance of CHN from a $14 million operating loss to a projected $10 million profit in her first 18 months.

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