Tag Archives: Altier Credit Union

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Innovative Altier Credit Union unveils video ATM

Altier Credit Union, headquartered in Tempe, has become Arizona’s first financial institution to deploy an In-Lobby Teller (ILT) ATM (Diebold Opteva 923). Members of the credit union will find Arizona’s first ILT ATM complete with a teller concierge representative at the newly remodeled Tempe branch location. The integrated ILT ATM provides advanced ATM technology and an available on-site Altier CU teller concierge representative for immediate member service and support.

Extending more advanced services to members, the Diebold Opteva 923 allows credit union members to conduct most of the transactions they would do at the teller line, with the option to drive their own transactions through a self-service option or speak directly to a live Altier CU teller concierge representative via a 2-way video on-demand connection.

This all-in-one in-branch ILT ATM terminal supports cash withdrawals, envelope free bulk check deposits and bulk cash deposits, balance inquiries, transfers and other teller-like transactions. In addition, there will soon be enhanced functionality through the two-way video concierge services that will enable members to complete various loan payment transactions.

Combined with support from Altier Credit Union’s member service representatives, the ILT ATM delivers comprehensive services to all members through real time technology, live staff membership service support and advanced banking technology- for all generations.

“The ILT ATM puts members more in control of their own banking experience,” said Harry Mateer, president & CEO of Altier Credit Union. “It’s the perfect balance between high-touch innovation and personal-touch member service that our members have come to expect from us.”

Diebold also promoted a smooth transition to the smart branch model, through Diebold’s advisory services team. The team held interactive training sessions with Altier Credit Union’s branch, teller staff and member service representatives helping them better understand this new innovative member experience.

Photo courtesy of CoStar

Colliers International Completes $7.8M Sale of Tempe Office Building to SRP

Colliers International in Greater Phoenix recently served as advisers in the sale of a Tempe Class B office building, 1511 N. Project Drive, to SRP for $7.8 million or $122.97 per square foot.

SRP purchased the 61,807 square-foot-building from Altier Credit Union to expand its administrative space. SRP already occupied approximately 40,000 square feet of the building, located about 300 feet from its headquarters, and leased the land to Altier Credit Union.

Michael Milic, vice president of Colliers International in Greater Phoenix, served in an advisory role as Altier Credit Union’s consultant to the transaction. SRP did not have a broker in the transaction.

Altier Credit Union, one of the Valley’s oldest financial institutions, housed its headquarters in the Tempe building. An Altier Credit Union branch will remain in the building through a 15-year leaseback. Milic is serving as Altier Credit Union’s broker as it purchases a new Tempe headquarters, now in escrow.

Altier Credit Union and SRP have a long history.

Employees of SRP Water Users Association started Altier Credit Union in 1947 as the Water Users Employee Federal Credit Union. The institution changed names through the years to SRP Federal Credit Union in 1955, SRP Credit Union in 1998 and, finally, Altier Credit Union in 2006.