Tag Archives: American Hotel & Lodging Association

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Arizona hoteliers earn national awards

Arizona took center stage and took home two national awards at the American Hotel & Lodging Association’s (AH&LA) annual Stars of the Industry awards ceremony held this week in Washington, DC.

The “Outstanding Manager of the Year, Large Property” was awarded to Thomas Williams, Director of Guest Services at the Fairmont Scottsdale Princess. Williams has been providing a welcoming experience for guests entering his property for the past 21 years. As the Director of Guest Services, he has put in place many new procedures to improve and enhance the arrival and departure experience, transportation, guest safety and much more. But he also cares about the internal guest and is truly devoted to the resort’s employees. He and his family cater an annual holiday feast and invite employees and even hotel guests who have no family in town.

Winning the Special Events, One-time Only, Medium Property, was the W Scottsdale for their CHILL event. CHILL at the W Scottsdale transforms the WET pool deck from November to January with Scottsdale’s first and only hybrid and eco-friendly outdoor ice skating rink. This event also includes live music performances, DJs, drink specials and special resort packages.

“I’m so proud to represent an industry in our state with so much talent and passion for excellence,” said AzLTA President & CEO, Debbie Johnson. “It’s wonderful that the hard work and dedication of these lodging professionals and properties is being recognized on a national level and I truly commend them for their accomplishments.”

Winners from the Arizona Stars of the Industry Awards luncheon hosted in December by the Arizona Lodging & Tourism Association were then submitted to the AH&LA for national judging.

The Arizona Lodging & Tourism Association (AzLTA) is the leading public policy advocate for Arizona’s Lodging and Tourism Industries. Representing almost 40,000 rooms statewide and nearly 500 members, including hotels, resorts, attractions, destination marketing organizations, B&B’s and related Industry partners, AzLTA’s mission is to unify, protect, educate and promote the interests of the Arizona Lodging and Tourism Industries.

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AzLTA honors 'Stars of the Industry'

The shining stars of the hospitality and tourism industry were celebrated at the annual Arizona Lodging & Tourism Association’s (AzLTA) Stars of the Industry awards luncheon, held last week at the Fairmont Scottsdale Princess Resort.

The Stars of the Industry award was created more than 40 years ago by the American Hotel & Lodging Association to recognize outstanding accomplishments in the lodging industry. While the categories have evolved over the years, the concept is still the same: to honor lodging and tourism employees who best symbolize the quality service of the industry.

The 2013 Stars of the Industry Winners

Outstanding Employee of the Year: Jarrod Voeller, Door Captain, Fairmont Scottsdale Princess

Outstanding Manager of the Year: Michael Cairns, Executive Chef and Director of F&B, Montelucia Resort & Spa

Front of the House Manager of the Year, Small Property: Kim Cole, Director of Public Relations, Four Seasons Resort Scottsdale

Front of the House Manager of the Year, Large Property: Thomas Williams, Director of Guest Services, Fairmont Scottsdale Princess

Heart of the House Manager of the Year, Small Property: Robin Younger, Director of Housekeeping, Royal Palms Resort and Spa

Heart of the House Manager of the Year, Large Property: Eddie Zrimsek, Assistant Spa Director, Montelucia Resort & Spa

Food & Beverage Employee of the Year, Small Property: Dusty Cox, Server, The Hotel Congress

Food & Beverage Employee of the Year, Large Property: Peter Genovese, In-room Dining and Pool Server, The Phoenix Marriott Tempe at the Buttes

Guest Service Employee of the Year, Small Property: Jason Kennedy, Bellman, The Boulders

Guest Service Employee of the Year, Large Property; Otto Valdez, Guest Services Supervisor, Tempe Mission Palms

Housekeeping Employee of the Year, Small Property: Lucas Alonzo, Houseperson, Hilton Scottsdale Resort & Villas

Housekeeping Employee of the Year, Large Property: Nilda Staniscia, Uniform Attendant and Seamstress, Montelucia Resort & Spa

Property Achievement awards in five categories were also announced at the event. These awards highlight programs that showcase the involvement of multiple employees and departments which go above and beyond to build a better community internally and externally.

Community Service: Arizona Biltmore

Guest Relations, Lodging: The Boulders, “True Waldorf Committee”

Guest Relations, Tourism: Phoenix Sky Harbor International Airport, “The Navigator Program”

Special Event, One Time: W Scottsdale, “CHILL”

Special Event, Ongoing: The Phoenician, “Discover the Phoenician with Phoe-Phoe and Friends”

Special Event Ongoing, Tourism: Phoenix Chapter of the Hotel Sales & Marketing Association, “Chinese Auction”

Good Earthkeeping Award: Loews Ventana Canyon Resort

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Sanctuary Receives 2013 ‘Stars of the Industry’ Award

Sanctuary on Camelback Mountain, the country’s premier luxury resort, was recognized by the American Hotel & Lodging Association (AH&LA) with a 2013 “Stars of the Industry” award during its Summer Summit in Denver, Colo. Sanctuary’s 2012 “Escape for GOOD” fundraiser, which raised $10 million benefiting Athletes for Hope and UGIVE, two nonprofits dedicated to inspiring and enabling voluntary service nationwide, was honored in the “Special Events, One-Time Only, Small-Property” category.

The invitation-only weekend event at Sanctuary, limited to 75 couples at a minimum donation of $50,000 each, offered once-in-a-lifetime experiences with sports industry celebrities such as Andre Agassi, Muhammad Ali, Cris Collinsworth, Mia Hamm, Tony Hawk, Jackie Joyner-Kersee, Alonzo Mourning, Anthony Muñoz, Paul O’Neill and Annika Sorenstam. Activities included tennis with Andre Agassi on Sanctuary’s championship tennis courts, a morning run through Paradise Valley with track and field star Jackie Joyner-Kersee, and a cook-off with culinary masters Todd English, Sanctuary’s own Executive Chef Beau MacMillan, and Phoenix’s Mark Tarbell. The weekend concluded with an extravagant private dinner for Muhammad Ali’s 70th birthday.

Sanctuary’s scenic and tranquil atmosphere provided a perfect backdrop for discussions on social issues and education for America’s youth. The weekend sparked conversations that forged new partnerships between Google and the Gates Foundation, Andre Agassi and Unicef, as well as a new Sports for Development program in South Africa and Ethiopia.

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Sanctuary Receives 2013 'Stars of the Industry' Award

Sanctuary on Camelback Mountain, the country’s premier luxury resort, was recognized by the American Hotel & Lodging Association (AH&LA) with a 2013 “Stars of the Industry” award during its Summer Summit in Denver, Colo. Sanctuary’s 2012 “Escape for GOOD” fundraiser, which raised $10 million benefiting Athletes for Hope and UGIVE, two nonprofits dedicated to inspiring and enabling voluntary service nationwide, was honored in the “Special Events, One-Time Only, Small-Property” category.

The invitation-only weekend event at Sanctuary, limited to 75 couples at a minimum donation of $50,000 each, offered once-in-a-lifetime experiences with sports industry celebrities such as Andre Agassi, Muhammad Ali, Cris Collinsworth, Mia Hamm, Tony Hawk, Jackie Joyner-Kersee, Alonzo Mourning, Anthony Muñoz, Paul O’Neill and Annika Sorenstam. Activities included tennis with Andre Agassi on Sanctuary’s championship tennis courts, a morning run through Paradise Valley with track and field star Jackie Joyner-Kersee, and a cook-off with culinary masters Todd English, Sanctuary’s own Executive Chef Beau MacMillan, and Phoenix’s Mark Tarbell. The weekend concluded with an extravagant private dinner for Muhammad Ali’s 70th birthday.

Sanctuary’s scenic and tranquil atmosphere provided a perfect backdrop for discussions on social issues and education for America’s youth. The weekend sparked conversations that forged new partnerships between Google and the Gates Foundation, Andre Agassi and Unicef, as well as a new Sports for Development program in South Africa and Ethiopia.