Robertson began her nursing career at Banner Health in 1988 at Banner Good Samaritan Medical Center. A cardiac nurse with nearly 20 years experience, she has served in a variety of staff and management positions, including Cardiovascular Intensive Care Unit director. In 2010, she was named CEO of Banner Baywood and in 2012, she was named CEO of Banner Heart Hospital, which is on the same campus of Banner Baywood.
Surprising fact: “Exercise is my stress reliever and it provides me balance. I run six miles a day every morning.”
Biggest challenge: “Balancing a family and a career. I stay focused and make each a priority.”
Banner Baywood Medical Center is the first hospital in Arizona to earn certification for Disease-Specific Care in hip fracture management and one of 15 nationwide to receive this distinction. The Joint Commission’s Gold Seal of Approval™ was awarded to Banner Baywood for its compliance with the organization’s national standards for healthcare quality and safety in disease-specific care.
Many older adults are prone to falls that result in hip fractures, which can lead to functional decline, illness, and death. With the population aging and the incidence of hip fractures increasing, Banner Baywood started seeking certification two years ago to better serve this population and recently underwent a rigorous onsite survey. According to the Joint Commission, a certified facility must provide continuous safe, high quality care, treatment and services by identifying opportunities for improvement processes.
“This achievement is the culmination of an incredible journey and months of hard work on behalf of our patients,” said Laura Robertson, CEO of Banner Baywood Medical Center. “Gaining certification highlights our multidisciplinary approach to standardization of care, greater efficiency and, ultimately, better outcomes for the hip fracture population that we serve.”
The Joint Commission evaluates and accredits more than 18,000 health care organizations and programs in the United States. It’s one of the nation’s oldest and largest standards-setting and accrediting body in health care. The organization’s Disease-Specific Care Certification Program is designed to evaluate clinical programs across the continuum of care.