Tag Archives: blue cross blue shield of arizona

Rich Boals, president and CEO of BCBSAZ.

BCBSAZ supports Mount Graham Safe House

Blue Cross Blue Shield of Arizona (BCBSAZ) continues its 75th anniversary statewide outreach campaign, “Arizonans First. Always.” in Graham and Greenlee Counties with essential program funding to Mount Graham Safe House and Greenlee County Library System.

Mount Graham Safe House is a non-profit organization dedicated to providing 24-hour emergency and ongoing services for domestic violence and sexual assault victims. Since 2008, the emergency crisis shelter has lacked necessary funding, causing them to be understaffed and unable to help as many victims as previous years. The BCBSAZ funding will allow the shelter to provide crucial services, aiding victims with a quicker recovery and offering a safe haven to even more people in need.

“We are dedicated to the prevention of domestic violence in the communities that we serve,” said Jeanette Aston, Mount Graham Safe House executive director. “We work diligently in promoting awareness and education in schools and communities.”

BCBSAZ also is providing a donation to the Greenlee County Library System. The main goals of the library system are to provide a place for patrons to meet and interact in a common environment, to be an educational support center for students and to preserve the historical relevance of Greenlee County. The BCBSAZ donation will be used to help expand the community-centered Blue Library, as well as promote the Duncan Pride Society Museum and develop a website, both of which will be used to preserve important historical artifacts. These endeavors will assist the County Library System in advancing its mission of preserving Greenlee County and encouraging people to visit and experience the towns located there.

“The Greenlee County Library System is pleased to receive this donation from BCBSAZ,” said Karen Soohy, Greenlee County librarian. “The BCBSAZ donation could not have come at a better time to help us continue to improve the communities within Greenlee County.”

“Our statewide outreach campaign is a wonderful way to pay tribute to the array of organizations that serve families and individuals in need throughout our state,” said Rich Boals, president and CEO of BCBSAZ. “It is an honor to support two organizations as remarkable as the Mount Graham Safe House of Graham County and Greenlee County Library System, both of which are striving to make a difference in the communities they serve.”

The BCBSAZ statewide corporate outreach campaign has already visited Pima, Maricopa, Santa Cruz and Cochise Counties. Following Graham and Greenlee are Navajo and Apache. To learn more about BCBSAZ and its 75 years in Arizona, visit azblue.com/birthday.

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BCBSAZ provides technology sponsorship

Blue Cross Blue Shield of Arizona (BCBSAZ) has selected early education and youth development center Phoenix Day as the recipient of a technology sponsorship. This donation celebrates BCBSAZ’s 75th anniversary statewide outreach campaign, “Arizonans First. Always.,” and commemorates Phoenix Day’s 100th anniversary next year.

Phoenix Day helps improve school performance and introduces exciting career choices to at-risk youth from lower income families who reside in the Central Park neighborhood of South Phoenix. The BCBSAZ technology sponsorship includes providing 12 new computers, a charging station, WiFi, tables, chairs and educational software for the Phoenix Day computer lab. The computer lab will be used for Phoenix Day’s Summer Youth Enrichment Program and by students throughout the year during its Afterschool Program. The computer lab supports the development of language, science, technology, engineering and math skills that are aligned with the Arizona Department of Education’s CORE standards.

“Our year-long outreach campaign is a wonderful way to pay tribute to the diversity of our state and the array of organizations that leave a lasting impact on those they serve,” said Rich Boals, president and CEO. “Phoenix Day is the only academically focused program of its kind in this area of Maricopa County and we are honored to support such an incredible organization.”

“We are so grateful for Blue Cross Blue Shield of Arizona’s support of Phoenix Day. Providing access to a computer lab outside of school hours enriches and builds upon knowledge gained in the classroom, especially for students who may not have access to technology at home,” said Karyn Parker, Executive Director, Phoenix Day.

“This is particularly important for today’s youth as they are preparing to compete in a society driven by scientific and technological innovations. Long term, Blue Cross Blue Shield of Arizona’s contribution will support a more educated workforce prepared to compete in the global market.”

In addition to the Phoenix Day sponsorship, BCBSAZ participated in the HandsOn Greater Phoenix Serve A Thon on April 28, which involved a variety of community service projects across Maricopa County. A total of 57 BCBSAZ employees volunteered for activities including painting animal-themed murals and assembling animal beds at Maricopa County Animal Care and Control, painting the interior of a group home for disabled individuals with VALLEYLIFE, and gardening at Faith United Methodist Church’s West Alice Community Garden.

The BCBSAZ statewide corporate outreach campaign kicked off in March with Pima County. Following Maricopa County, Santa Cruz and Cochise are the next counties to take part in the celebration. To learn more about BCBSAZ and its 75 years in Arizona, visit azblue.com/birthday.

2341 W Royal Palm Rd

Pentecostals of Phoenix purchase 2341 W. Royal Palm Rd.

The Pentecostals of Phoenix closed escrow today on a 24,568 square foot building in the Black Canyon Business Park, just northeast of I-17 and Northern Ave. in Phoenix, Arizona. The building was leased by Blue Cross Blue Shield of Arizona in the past.

Joe Holeva of Accelerated Commercial Real Estate represented the Seller, Ivy Realty Trust of Houston, Texas. Gene Montemore of Real Living Success Realty represented the Buyer.

“This building offers the Pentecostals of Phoenix room to grow their congregation, offer ancillary services for children during worship hours, and a convenient location near the I-17 freeway. The Pentecostals of Phoenix staff is ecstatic about the possibilities this building offers” reports their representative, Gene Montemore.

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Az Business honors healthcare leaders

Each year, Az Business magazine hosts the Healthcare Leadership Awards to honor the women, men and institutions that bring excellence and innovation to Arizona’s healthcare system. Here are the winners and finalists who were chosen by a panel of industry experts and were recognized at the 2014 Healthcare Leadership Awards on Thursday, April 10 at the Ritz Carlton in Phoenix. See photos from the event here or on our Facebook page.

BIOSCIENCE COMPANY
Winner: Translational Genomics Research Institute (TGen)
TGen has made great strides in the field if genomics medicine. TGen researchers work to help physicians prescribe drugs that are designed more intelligently, work more effectively and have fewer toxic side effects. They have received numerous grants to support research into brain cancer and brain injuries, advanced cancers, Parkinson’s, rare childhood disorders, and more.

Finalists:
Barrow at PCH
Sonora Quest

COMMUNITY OUTREACH/EDUCATION
Winner: Barbara Kavanagh, Arizona Myeloma Network
Kavanagh’s mission is to change the lack of information and support resources for myeloma cancer by forming the Arizona Myeloma Network and the Living with Myeloma Conference, which has grown to 300 people. She also introduced the Pat and Bill Hite Cancer Caregivers Education and Support Program for caregivers to receive support and answers.

Finalists:
Catherine Ivy, Ben and Catherine Ivy Foundation
Kathleen Goeppinger, Ph.D., Midwestern University

HEALTHCARE EXECUTIVE
Winner: Robert L. Meyer, Phoenix Children’s Hospital
Meyer is credited for the rapid and significant turnaround of Phoenix Children’s Hospital from the edge of financial failure to a successful $588 million expansion that made the hospital into one of the largest pediatric medical centers in the country. PCH is ranked in U.S. News & World Report’s Best Children’s Hospitals.

Finalists:
Tim Bricker, Chandler Regional and Mercy Gilbert
Mary Lee DeCoster, Maricopa Integrated Health System
Tony Marinello, CEO of Mountain Vista, IASIS Healthcare
Ed Myers, St. Luke’s Medical Center, IASIS Healthcare

HEALTHCARE ADVOCATE
Winner: Dr. John Chen, Maricopa Integrated Health System
Serving the community’s most vulnerable residents, Chen has helped thousands of patients within the Maricopa Integrated Health System. He sees patients who are in urgent need of treatment because of their lack of dental insurance or location in third world countries. He promotes dental care and hygiene to help prevent serious diseases.

Finalists:
Dr. Randal Christensen, Crews ‘n’ Healthcare
Gerri Hether, Orchard Medical Consulting

INSURANCE PROVIDER
Winner: Blue Cross Blue Shield of Arizona
Marking its 75th anniversary in Arizona, BCBSAZ is committed to improving the quality of life for all Arizonans. The company focuses on providing the best value in health insurance as well as outside programs targeted to children and their families to help reduce childhood obesity.

Finalists:
Health Net of Arizona
UnitedHealthcare of Arizona

LEGAL ADVOCATE
Winner: Kristen Rosati, Polsinelli
As an attorney dedicated to the healthcare industry, especially to healthcare privacy, health information exchange and clinical research, Rosati has written 12 books, 30 articles and made 200 presentations on healthcare topics. She also helped establish two nonprofits in Arizona that support health information exchange and health information technology.

Finalists:
Richard Mallery, Snell and Wilmer
Martin L. Shultz, Brownstein Hyatt Farber Schreck

MEDICAL CENTER OR HOSPITAL
Winner: Scottsdale Healthcare
As a nonprofit, Scottsdale Healthcare not only employs 6,500 staff members, but also is comprised of 1,400 volunteers who donate more than 155,000 hours of service each year. They are the largest employer in the City of Scottsdale and is known for its innovative medical technology, research and patient care.

Finalists:
Banner Good Samaritan Medical Center
Cancer Treatment Centers of America
St. Joseph’s Medical Center
St. Luke’s Medical Center

MEDICAL COMPANY OF THE YEAR
Winner: Ventana
Ventana is driving personalized healthcare through the development of “companion diagnostics” to identify patients most likely to respond favorably to specific therapies. Ventana has worked is currently engaged in more that 150 collaborative projects to develop and commercialize companion diagnostics globally.

Finalists:
Medtronic
W.L. Gore and Associates

MEDICAL RESEARCH COMPANY
Winner: Banner Alzheimer’s Institute
BAI has undergone a major prevention trial to evaluate a treatment in cognitively healthy older adults at the highest known genetic risk for developing Alzheimer’s disease at older ages. The study is part of the Alzheimer’s Prevention Initiative API, an international collaboration led by BAI to accelerate the evaluation of promising but unproven prevention therapies.

Finalists:
Banner MD Anderson
University of Arizona Cancer Center

PHYSICIAN OF THE YEAR
Winner: Jimmy Chow, IASIS Healthcare
Chow improved the field of orthopedics by helping to design and teach a hybrid technique of a minimally invasive total hip replacement where the surgeon builds a new hip from inside the body. This surgery results in no post-operative limitations and many patients are discharged within 24 hours. Chow is one of 10 surgeons in the world to perform his surgery.

Finalists:
Karen Corallo Chaney, Magellan Health Services
David Notrica, Phoenix Children’s Hospital

RESEARCHER OF THE YEAR
Winner: Venkatesh G. Ramaiah, Arizona Heart Hospital
Ramaiah, the medical director and director of vascular and endovascular research, successfully created the “un balloon,” which is used to remodel thoracic endografts without the wind sock effect. This products was able to be marketed and sold.

Finalists:
David Jacofsky, CORE Institute
Glen Weiss, CTCA

LIFETIME ACHIEVEMENT
Linda Hunt, Dignity Health
Hunt, who has served as the leader of Dignity Health in Arizona since 2012, has taken a leadership role to advance healthcare and the biosciences for the people of Arizona. She has worked diligently with legislators, business leaders, educators, scientists and community organizations in order to identify, formulate, and support policies that will give Arizonans better healthcare and raise the bar of knowledge.


Click here to see all the photos.

Rich Boals, president and CEO of BCBSAZ.

CEO Series: Richard L. Boals

Richard L. Boals
President and CEO
Blue Cross Blue Shield of Arizona

What qualities does and effective CEO need to have?
You have to be able to create a vision that your team can follow. You have to be very flexible. You have to be sincere and honest and you have to care about your customers.

What qualities do you have that make you an effective leader for BCBSAZ?
I am able to envision the future. I’m adaptable to change and comfortable with change and I sincerely care about our customers and team members.

How difficult has it been to manage through the changes coming as a result of the Affordable Care Act?
The Affordable Care Act has been the biggest challenge we have ever had. The change has resulted in thousands of hours of our staff time and millions of dollars in expenditures, but we are passionate about doing the right thing. It’s the law and once it was passed, we said we would do our best to implement it.

What have you done to prepare for the ACA?
We’ve designed all new products to comply with the law. We’ve revamped our systems so they interface with the systems the government expects us to interface with. I’m happy to say we are a little ahead of schedule.

How will the ACA impact businesses and how they insure their employees?
The biggest question for businesses is whether they will continue to provide coverage to their employees. We’ve talked with many business owners who are struggling with this. Do they pay the fine, give their employees a stipend and let them go onto one of the healthcare insurance exchanges? With healthcare costs continuing to escalate, many are wondering if this is the time to step aside and let  employees take that responsibility directly.

How is being CEO of BCBSAZ different from being CEO of another company?
We’re a not-for-profit company. We pay federal income tax but we aren’t responsible to shareholders, so we’re not as inclined to worry about short-term profitability and that allows us to focus far more attention on delighting our customers.

What’s the biggest change you’ve seen in your industry?
People are living longer, healthier lives because of new technology and innovation. How many people do we know now who have had knee replacements and would otherwise have been incapacitated or on disability? That’s not the expectation we have today. We want to live long, vibrant lives and healthcare is enabling us to do that. That said, costs have have gone up steadily since I started my career and one of our challenges is finding ways to moderate that and still deliver great value.

What advice would you give to someone entering the healthcare industry today?
If you believe in delighting your customers, if you believe in helping people when they need help the most, this is a great industry.

If you weren’t doing what you’re doing now, what would you like to be doing?
A career in the military would have been a great calling. I also have this vision of going to Washington and making a difference. I would like to see Washington more effective, more efficient, and maybe even improve its image a little.

Rich Boals, president and CEO of BCBSAZ.

CEO Series: Richard L. Boals, Blue Cross Blue Shield of Arizona

Richard L. Boals
President and CEO
Blue Cross Blue Shield of Arizona

What qualities does and effective CEO need to have?
You have to be able to create a vision that your team can follow. You have to be very flexible. You have to be sincere and honest and you have to care about your customers.

What qualities do you have that make you an effective leader for BCBSAZ?
I am able to envision the future. I’m adaptable to change and comfortable with change and I sincerely care about our customers and team members.

How difficult has it been to manage through the changes coming as a result of the Affordable Care Act?
The Affordable Care Act has been the biggest challenge we have ever had. The change has resulted in thousands of hours of our staff time and millions of dollars in expenditures, but we are passionate about doing the right thing. It’s the law and once it was passed, we said we would do our best to implement it.

What have you done to prepare for the ACA?
We’ve designed all new products to comply with the law. We’ve revamped our systems so they interface with the systems the government expects us to interface with. I’m happy to say we are a little ahead of schedule.

How will the ACA impact businesses and how they insure their employees?
The biggest question for businesses is whether they will continue to provide coverage to their employees. We’ve talked with many business owners who are struggling with this. Do they pay the fine, give their employees a stipend and let them go onto one of the healthcare insurance exchanges? With healthcare costs continuing to escalate, many are wondering if this is the time to step aside and let  employees take that responsibility directly.

How is being CEO of BCBSAZ different from being CEO of another company?
We’re a not-for-profit company. We pay federal income tax but we aren’t responsible to shareholders, so we’re not as inclined to worry about short-term profitability and that allows us to focus far more attention on delighting our customers.

What’s the biggest change you’ve seen in your industry?
People are living longer, healthier lives because of new technology and innovation. How many people do we know now who have had knee replacements and would otherwise have been incapacitated or on disability? That’s not the expectation we have today. We want to live long, vibrant lives and healthcare is enabling us to do that. That said, costs have have gone up steadily since I started my career and one of our challenges is finding ways to moderate that and still deliver great value.

What advice would you give to someone entering the healthcare industry today?
If you believe in delighting your customers, if you believe in helping people when they need help the most, this is a great industry.

If you weren’t doing what you’re doing now, what would you like to be doing?
A career in the military would have been a great calling. I also have this vision of going to Washington and making a difference. I would like to see Washington more effective, more efficient, and maybe even improve its image a little.

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BCBSAZ, CPLC educate Arizonans about healthcare reform

Blue Cross Blue Shield of Arizona (BCBSAZ) and Chicanos Por la Causa, Inc. (CPLC) announced a joint effort  to help educate Arizonans about the healthcare reform law. Together the organizations aim to reach those who likely haven’t had insurance in the past and may not understand how the law will benefit them.

With a combined 117 years in the Valley, BCBSAZ and CPLC have a long history and shared commitment to the community. In the days ahead, the organizations are teaming up to:
· Make bilingual healthcare reform advisors available.
· Host healthcare reform education events.
· Conduct shared media opportunities with Hispanic outlets.
· Identify ongoing education opportunities.

“Working with CPLC, we’ll serve Arizonans in every corner of the state by providing resources and tools needed to make smart decisions in a time when healthcare is changing greatly,” said Richard L. Boals, president and CEO for Blue Cross Blue Shield of Arizona. “The open enrollment period gives Arizonans a chance to research their options and learn more about the value health insurance plays in keeping our communities healthy.”

“As one of Arizona’s largest social services organization, we are always looking for new opportunities to expand our service and support those who are historically underserved. Healthcare is a fundamental need and helping individuals understand how the Affordable Care Act impacts their lives and the best way to get coverage is our goal,” said Edmundo Hidalgo, CPLC President and CEO. Working with Blue Cross Blue Shield of Arizona, we have the opportunity not only to educate the community, but assist individuals in getting health insurance through local, personalized service.”

Healthcare reform open enrollment begins October 1 and runs through March 31, 2014. Within Arizona it is estimated that 480,000 people will be eligible for financial assistance. If a person is eligible for a subsidy, they must purchase their health insurance coverage through the Health Insurance Marketplace, also known as the exchange. Health insurance plans can also be purchased directly through a broker or BCBSAZ.

More healthcare reform information can be found in English at azblue.com or in Spanish at salud.azblue.com. BCBSAZ representatives can be reached at (877) 874-9958.

humana

What does the Obamacare mean for small businesses?

Small-business owners who are anxiously waiting for regulators to finalize rules that will define the three-year-old Affordable Care Act remain uneasy. Their anxiety is justified since they are waiting for rules that will be enacted next year and no one knows what growing pains lie ahead.

But they shouldn’t necessarily view the ACA as a bad thing for business.

“Beginning in 2014, purchasing insurance coverage should become simpler and more streamlined,” said Jon Pettibone, managing partner of Quarles & Brady in Phoenix. “When a small business purchases a new insurance policy, insurance rates will vary only due to the following limited factors: family size, age, geography, and tobacco use. Insurers will no longer be able to base insurance rates on pre-existing conditions, claims history, gender, size of employer, and/or occupation of employees. In addition, insurers cannot deny a small business’s application for insurance if the business fails to meet the plan’s minimum participation or minimum contribution requirements as long as the small business applies for coverage between November 15 and December 15.  Although coverage may not become cheaper, increases from year- to-year will be based on a significantly larger risk pool and so may become somewhat more predictable.”

According to Scott B. Carpenter, an attorney with Carpenter, Hazlewood, Delgado & Bolen, the ACA will require all business with 50 or more employees to provide affordable, minimum essential coverage or face a penalty of $2,000 per employee, excluding the first 30 employees.

“An employer with 60 employees, for example, that does not provide coverage, will pay a penalty of $60,000,” Carpenter said. “If a small business owner decides to pay the penalty, the amount of the penalty is not a deductible business expense.”

So what happens if an employer realizes that a $60,000 non-deductible penalty is still less than what she would pay in health insurance?

“That decision will force those employees into the individual market or ‘exchange,’ where there is no guarantee that the subsidies and premium tax credits will make the insurance affordable for that employee based on the wages they receive,” Carpenter said. “In other words, employees who do not receive coverage through their employer may seek employers who do provide coverage. This is one of the biggest unknowns – the behavior of employees who do not receive coverage through their employer.”

Pettibone said a small business owner should analyze the “shared responsibility” payment it might owe if it makes no changes to its health insurance program.

“In some cases, a small business owner might discover that it could have a small — or even zero — shared responsibility payment,” Pettibone said. “In that case, the business owner may decide to make little change to its health insurance program. In other cases, the small business owner might discover that it could have a very large shared responsibility payment and thus needs to develop a strategy to minimize the amount of the payment.  Developing a plan now will help avoid an unwelcome surprise later.”

Carpenter also suggested that small business owners need to make sure that they are outsourcing non-critical functions — including payroll processing, IT support, etc. — to reduce headcount, if possible.

“From there, an attorney can be utilized to make sure that employee and independent contractor policies are ironclad and that possible business restructuring options are pursued,” Carpenter said. “ There is no question that today there is an incentive, until the Affordable Care Act and the various markets it will create — both good and bad — become more mature, to stay under 50 employees. Companies under 50 employees will have maximum flexibility.”

While the potential impact of the ACA remains anything but clear for small-business owners, there is one major misunderstanding that needs to be cleared up, even for companies with fewer than 50 employees.

“The biggest misconception out there,” said Rich Boals, president and CEO of Blue Cross Blue Shield of Arizona (BCBSAZ), “is that health insurance is going to be free. That’s not going to happen.”

The cost of health insurance has been a growing concern for small businesses, said Jeff Stelnik, senior vice president of strategy sales and marketing for BCBSAZ. Overall, about 71 percent of firms with 10 to 24 employees offered health insurance in 2011, compared with 77 percent in 2001, according to a 2011 Kaiser Family Foundation survey. Of firms with three to nine workers, 48 percent offered insurance in 2011, compared with 58 pecent in 2001.

“While the Affordable Care Act gives more people access to health insurance coverage, it doesn’t address the affordability issue,” Stelnik said. “In the coming year, small businesses will see higher premiums that are the result of the ACA provisions including essential health benefits, guaranteed issue, ratings and taxes/fees. These increased premiums are a weight that could have a significant impact on the bottom line of small businesses.”

Another misconception is that many small business owners don’t think there are not many requirements if they stay under the 50 full-time employee or 50 full-time employee equivalent threshold, but experts said that is not the case.

“Small employers still need to be educated on their compliance responsibilities,” said Shay Bierly, director of client services for MJ Insurance’s employee benefits department. “Those compliance responsibilities include maximum waiting periods, how to distribute medical loss ratio rebates, SBC (Summary of Benefits and Coverage) disclosure rules and reporting requirements, to name a few.”

Bierly said that all business owners — no matter the size of the business — need to educate themselves and prepare a strategic plan with a professional consultant or advisor so that they don’t fall prey to the many misonceptions that are floating around regarding the ACA.
“The law is here and is not going away before the big implementation date of January 1, 2014,” Bierly said. “Business owners need to understand the expectations, possible financial impact and prepare themselves and their employees.”

Bierly said the ACA provides an opportunity for employers to assist their employees in becoming educated consumers.

“With the possibility of moving to a consumer driven health plan, employees will have more skin in the game and, by necessity, find the need to understand the cost and quality of services they need,” she said. “It is all about working smart and staying in the know. Employers must be engaged in what the market demands from a recruiting and retention standpoint while creating a responsible, healthy workforce.”

To make sure they are ready for the arrival of the ACA, Stelnik said business owners should do these things:

* Understand if your business has a grandfathered health plan.
* Know how your business is classified under the ACA. For example, businesses with 51 or more full-time employees will have to pay a penalty if they do not offer employees health insurance. Small businesses with fewer than 25 full-time employees may be eligible for tax credits to assist with cost of insurance.
* Balance the decision to offer health insurance by weighing corporate finances, culture and the best interests of your employees.
* Begin looking into unique, new offerings specific to small businesses. Companies like BCBSAZ is tailoring plans to meet the needs of small businesses.

“For some businesses, a number of employees may be eligible for subsidies through the ACA, lessening the employer’s responsibility to offer health insurance,” Stelnik said. “Employers might also see improved employee satisfaction and quality of life as a result of the increased access to healthcare.”

Ultimately, experts said the ACA may drive small businesses in Arizona to new levels of success and innovation.

“Currently, many people who would like to start businesses do not do so because they cannot obtain affordable insurance in the private market and must rely on employer-provided coverage,” Pettibone said. “If those budding entrepreneurs can obtain subsidized coverage on the individual insurance marketplace, they might be more likely to take career risks and start new businesses. It’s thus possible that the Affordable Care Act will enable more people to pursue entrepreneurial activity and create more small businesses.”

5 THINGS TO KNOW FOR SMALL BUSINESSES

On average, small businesses pay about 18 percent more than large firms for the same health insurance policy because they lack the purchasing power that larger employers have. The Affordable Care Act provides tax credits and gives small businesses the ability to shop for insurance in the new Health Insurance Marketplace, which should help close the cost gap.
1. If you have up to 25 employees, pay average annual wages below $50,000, and provide health insurance, you may qualify for a small business tax credit of up to 35 percent (up to 25 percent for nonprofits) to offset the cost of your insurance.
2. Under the health care law, employer-based plans that provide health insurance to retirees ages 55-64 can now get financial help through the Early Retiree Reinsurance Program. This program is designed to lower the cost of premiums for all employees and reduce employer health costs.
3. Starting in 2014, the small business tax credit goes up to 50 percent (up to 35 percent for nonprofits) for qualifying businesses.
4. In 2014, small businesses with generally fewer than 100 employees can shop in the Health Insurance Marketplace, which gives you power similar to what large businesses have to get better choices and lower prices. Open enrollment begins on October 1, 2013.
5. Employers with fewer than 50 employees are exempt from new employer responsibility policies. They don’t have to pay an assessment if their employees get tax credits through an Exchange.

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Lavidge Launches National Campaign with Dole

The Lavidge Company (TLC), a full-service advertising, public relations, communications, consulting and interactive marketing agency, and Dole® Food Company have partnered in developing the summer “Peel the Love” campaign.

TLC edged out national agencies with its Peel the Love campaign idea and was selected to lead the concept, design and messaging standards of the year-long Dole campaign. The Peel the Love theme focuses on the fun, versatility and universally loved aspects of the iconic yellow fruit, which Dole grows more of globally than anyone else. The campaign is playful and modern, utilizing vibrant, summer colors, that invites people to Peel like a kid again. Dole. Peel the love.

TLC’s team created the overall campaign concept, developed the messaging and visual direction, and worked on in-store promotional materials including posters and special recipe cards. Additionally, the agency oversaw the production of the campaign standards guide, working in collaboration with Dole’s public relations and interactive agencies that extended the campaign through additional channels.

A feature of the Peel the Love campaign is the Peel the Love Summer Food Truck tour that will be visiting banana-loving cities across the country. The brightly colored Peel the Love food truck, featuring TLC designs, is staffed by healthy-eating advocates and will stop at supermarkets, parks and other venues to dispense samples and recipes that use DOLE Bananas in fun ways. The truck will be making several stops in Phoenix, Arizona and surrounding areas from June 27 through July 6. Dates, times and truck stop locations can be found at www.dole.com/peelthelove.

“We’re extremely proud to have worked with Dole on this campaign,” says Bob Case, chief creative officer of TLC. “The work was strategically driven, smart, and incredibly fun to do – we thank Dole for the opportunity and look forward to continuing our work with them.”

TLC is a Phoenix based full-service advertising, public relations, and interactive marketing agency offering best-in-class traditional and leading-edge marketing services all in-house. Since 1982, The Lavidge Company has specialized in developing brand positioning for products and services. Lavidge serves prominent national, regional and local brands including Dole, United Rentals, Phoenix International Raceway, Republic Services, Discount Tire, Blue Cross Blue Shield of Arizona, Massage Envy, Phiten USA, Banner Health, McDonald’s and many more. The agency has helped companies increase sales, raise brand awareness and grow their businesses.

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Blue Cross Blue Shield of Arizona honors hospitals

Blue Cross Blue Shield of Arizona has named both Mountain Vista Medical Center and St. Luke’s Medical Center as a Blue Distinction Center+ in the area of Knee and Hip Replacement.

The Blue Distinction Centers for Specialty Care® program is a national designation awarded by Blue Cross Blue Shield companies to medical facilities that have demonstrated expertise in delivering quality specialty care – and has recently been expanded to include more robust quality measures focused on improved patient health and safety as well as new cost-efficiency measures.

The selection criteria used to evaluate facilities were developed with input from the medical community and include general quality and safety metrics as well as program specific metrics. Mountain Vista and St. Luke’s are proud to have met the rigorous selection criteria that have been set by the Blue Distinction Centers for Specialty Care program.

“Our hospitals are honored to be recognized for their enduring commitment to deliver quality specialty orthopaedic care in a cost-efficient way,” said Bob Wallen, regional vice president, Managed Care, for IASIS Healthcare, the parent company of Mountain Vista and St. Luke’s. “This designation will help guide patients to choose the very best care available.”

Research confirms that the newly designated Blue Distinction Centers and Blue Distinction Centers+ demonstrate better quality and improved outcomes for patients, with lower rates of complications and readmissions than their peers. Blue Distinction Centers+ also are more than 20 percent more cost-efficient. The program provides consumers with tools to make better informed health care decisions, and these results will enable employers, working with their local Blue Plan, to tailor benefits to meet their individual quality and cost objectives.

guerra

Hispanic Chamber names Guerra Woman of the Year

The Arizona Hispanic Chamber of Commerce is honoring BioAccel CEO and Co-Founder MaryAnn Guerra as the Woman of the Year on Saturday at its 55th Annual Black & White Ball and Business Awards.

Guerra is being recognized for BioAccel’s leadership role in economic development and its ongoing effort to start new companies and create jobs in Arizona. The gala, which honors three other community leaders and a business, is being held from 6 to 9 p.m. on Saturday at the Sheraton Phoenix Downtown Hotel, 330 N. Third Street.

“The centerpiece attraction of our gala is the Hispanic Chamber’s prestigious business awards, and we’re extremely proud this year to salute the achievements of MaryAnn Guerra, one of our the state’s innovative figures, by awarding her the 2013 Woman of the Year Award,” said AZHCC President & CEO Gonzalo A. de la Melena, Jr.

Guerra is known for creating novel programs to accelerate the transfer of technology from the lab into new business opportunities. She has spent much of her career operating successful and progressive health, science and technology businesses. Guerra is an expert at business development initiatives that create organizations poised to deliver commercial outcomes. Since the launch of BioAccel in April 2009, 10 companies have been successfully launched with products close to commercial availability. Additionally, BioAccel recently partnered with the City of Peoria to create the first medical device accelerator, embedding the BioAccel model into its operations to ensure positive economic impact.

“I’m honored and humbled by this award,” Guerra said. “BioAccel is a new kind of accelerator model in Arizona dedicated to creating knowledge-industry jobs and new companies that drive our state’s economy. It’s inspiring and invigorating work, and a privilege to work with a staff, board and industry leaders committed to realizing a big bio vision for Arizona.”

Prior to founding BioAccel, Guerra served as President of TGen Accelerators, LLC, and Chief Operating Officer at TGen. While at TGen, she facilitated the start-up of six companies and was involved in the sale of three of those yielding significant profits for the organization. As TGen’s former COO, she grew the organization from $30 million to $60 million in fewer than three years.  Guerra also served as the executive vice president of Matthews Media Group where she was responsible for developing and implementing commercial strategic business plans that expanded and enhanced services and extended relationships with the pharmaceutical and biotechnology industries. She had an impressive career at the National Institutes of Health in various senior level positions including executive officer at the National Heart, Lung and Blood Institute and deputy director of management & executive officer at the National Cancer Institute.

Guerra has received numerous awards for her work including Arizona Business Magazine’s 2013 Fifteen Women to Watch. Last year, BioAccel received the State Science and Technology Institutes’ Most Innovative New Initiative Award, a first time national recognition for BioAccel and the state of Arizona. Currently Guerra is a board member of Planned Parenthood of Arizona and the Mollen Foundation as well as a Commissioner of the Arizona Skill Standard Commission. In addition, she serves on the advisory board for ASU School of Biological and Health Systems Engineering. Guerra earned an undergraduate degree from The Ohio State University and an MBA from George Washington University in Science, Innovation and Commercialization.

The Arizona Hispanic Chamber of Commerce’s 55th Annual Black & White Ball and Business Awards event is the state’s longest running formal gala and honors the achievements of business and community leaders statewide. More than 1,200 of Arizona’s most notable business and community leaders attend every year.

The Chamber will present awards during the gala in four other categories. This year’s winners are:

• Lattie F. Coor, Legacy Award

• Alfredo J. Molina, Man of the Year

• Israel G. Torres, Entrepreneur of the Year

• Blue Cross Blue Shield of Arizona, Corporation of the Year Award

molina

Hispanic Chamber honors leaders

The Center for the Future of Arizona’s founder and CEO is among the five award recipients to be honored at the Arizona Hispanic Chamber of Commerce’s 55th Annual Black & White Ball and Business Awards later this month.

“Dr. Lattie Coor is one of our state’s most iconic and beloved figures, and we’re honored to present him the 2013 Legacy Award,” said AZHCC President & CEO Gonzalo A. de la Melena, Jr. “The awards ceremony is the highlight of the evening, and this year’s slate of winners prove that people who succeed in business are also among the most generous individuals in our community.”

Awards also will be presented in four other categories:
MaryAnn Guerra, Woman of the Year;
Alfredo J. Molina, Man of the Year;
Israel Torres, Entrepreneur of the Year;
Blue Cross Blue Shield of Arizona, Corporation of the Year Award.

The Black & White Ball is Arizona’s longest running formal gala. It honors the achievements of business and community leaders statewide. The gala also is the Hispanic Chamber’s largest annual fund-raiser. More than 1,200 of Arizona’s most notable business and community leaders are scheduled to attend.

Emceed this year by international celebrity Marco Antonio Regil, the gala takes place April 27, 2013, 6 to 9 p.m., at the Sheraton Phoenix Downtown Hotel, 340 N. Third St. An “after-party” is scheduled at the same location from 9 p.m. to Midnight. Cox Communications continues its support as presenting sponsor for the event, which features an elegant dinner, the business awards, and live music and dancing at an after-dinner cocktail party.

Past Legacy Award winners include Governor Raul H. Castro, Senator John McCain, Jerry Colangelo, former Govenor Janet Napolitano and the late Eddie Basha, Jr., who will be honored with a special memorial tribute at this year’s dinner.

“In addition to the honor of presenting our business awards, the gala’s Brazilian Carnival theme this year promises to make it a great night out on the town,” said De la Melena. “I invite everyone to come and celebrate the good work of our award winners, and afterward relax and dance the night away.”

For information about ticket sales or sponsorship opportunities, contact Christina Arellano at 602-294-6085 or ChristinaA@azhcc.com or visit www.azhcc.com.

Dr. Lattie F. Coor / Legacy Award
Dr. Lattie F. Coor is President-Emeritus, Professor and Ernest W. McFarland Chair in Leadership and Public Policy in the School of Public Affairs at Arizona State University, and is Chairman and CEO of the Center for the Future of Arizona.

For the previous 26 years, Dr. Lattie Coor served as a University President. He was President of Arizona State University from 1990 to 2002, and President of the University of Vermont from 1976 to 1989.

Earlier in his career, Dr. Coor served as an assistant to the Governor of Michigan and held faculty appointments in Political Science at Washington University. His administrative responsibilities there included those of Assistant Dean of the Graduate School, Director of International Studies, and University Vice Chancellor.

He has held positions with a variety of higher education associations, board and commissions, having served as a founding member and Chairman of Division I of the NCAA President’s Commission. He held the position of Chairman of the National Association of State Universities and Land Grant Colleges in 1992-93, and served on the Board of Directors of the American Council on Education from 1990 to 1993 and again from 1999 to 2002. He also served on the Kellogg Commission on the Future of State and Land Grant Universities from 1996 to 2002. He served as a Trustee of the American College of Greece, Athens, from 1988 to 1998, and has served as a member of the Board of Trustees of the Deer Creek Foundation, St Louis, since 1983. He has honorary degrees from Marlboro College, American College of Greece, the University of Vermont and Northern Arizona University.

In Arizona, Dr. Lattie Coor serves on the Board of Directors of Blue Cross/Blue Shield of Arizona, and has served on the Board of Directors of Bank One Arizona, Samaritan Health Services, Greater Phoenix Economic Council, and is a member of the Greater Phoenix Leadership Council. He was a member of the Arizona State Board of Education from 1995 to 1999. He served as Chairman of the Education Section of the Valley of the Sun United Way Campaign from 1990 to 1993, and of the Public Sector of the United Way Campaign from 1999 to 2002.

Dr. Lattie Coor received the Anti-Defamation League’s Jerry J. Wisotsky Torch of Liberty Award in 1994, the Whitney M. Young, Jr. Individual Award from the Greater Phoenix Urban League in 2000, The American Academy of Achievement Golden Plate Award in 2000, The American Jewish Committee Institute of Human Relations Award in 2001 and the Center City Starr award from Phoenix Community Alliance in 2001. He was named Valley Leadership’s Man of the Year in 2006.
An Arizona native, Dr. Coor was born in Phoenix and graduated with high honors from Northern Arizona University in 1958. He pursued graduate studies in Political Science at Washington University in St. Louis, Missouri, earning a master’s degree in 1960 and a Ph.D. in 1964.

Alfredo J. Molina / Man of the Year

International jeweler Alfredo J. Molina is Chairman of The Molina Group, based in Phoenix, Arizona. The Molina Group is the parent company of Molina Fine Jewelers in Phoenix and New York and Black, Starr & Frost, America’s first jeweler since 1810, in Newport Beach and New York. Alfredo Molina is one of the nation’s most prestigious jewelers. His ability to secure the world’s rarest gems – such as the historic Archduke Joseph Diamond, the world’s twelfth largest historic perfect white diamond – has earned him guest appearances on numerous television programs, including CBS’ Early Show and NBC’s Today Show.

Mr. Molina’s education and experience in the jewelry industry is extensive. He is a graduate gemologist from the Gemological Institute of America and a Fellow Member of the Gemmological Association of Great Britain with distinction. He is a certified gemologist and appraiser from the American Gem Society. He is considered one of the world’s experts in the determination of country of origin of gemstones. He is past President of the American Society of Appraisers, Arizona Jewelers Association, and the GIA Alumni Association. He served as Vice-Chairman of the Jewelers of America Council and Co-Chairman of the Master Gemologist Appraiser program. Mr. Molina is also a qualified appraiser for the Internal Revenue Service and an alumni of the FBI Citizens Academy. He appears as keynote speaker at seminars and workshops on appraising gems, and discussing the latest gemological trends and developments. He assists law enforcement agencies in recovering stolen gems and serves as an expert witness for U.S. Customs Service as gems authority. In 2002, he was appointed to serve as Honorary Counsul of Spain for Arizona.

Alfredo, his wife Lisa and their four children devote time and many resources to the Arizona and California communities. The Molinas feel that The Molina Group is fulfilling their duty to their community, friends and supporters.

Lisa and Alfredo have chaired numerous charity events including the Arizona Cancer Ball, The Samaritan Foundation, The Symphony Ball, The Arizona Heart Ball, Crohn’s and Colitis, Women of Distinction Gala and Childhelp. They have supported Candlelite, JDRF Dream Gala, Susan G. Komen, the Pacific Symphony, Dodge College of Film and Media Arts and were honorary Chairs of 2009 Orange Country High School for the Arts Gala and the 2011 Banner Health Foundation Candlelight Capers. Lisa and Alfredo have dedicated their lives to the service of others and their children are following in their footsteps. Through their generous sponsorship and support of local and national charities, they seek to improve the lives of those less fortunate. Gratitude, selflessness, love and a firm belief in the legacies of sharing comprises the Molina way of life.

Alfredo was honored in Washington, DC as one of seven caring Americans and was inducted into the Frederick Douglass Museum & Hall of Fame for Caring Americans on Capitol Hill. He was named 2008 Outstanding Business Leader by Northwood University at the Breakers in Palm Beach and he was recently inducted into the National Jewelers, Retailer Hall of Fame in the single store independent category.

MaryAnn Guerra / Woman of the Year

MaryAnn Guerra, MBA is Chairman of the Board, CEO, and co-founder of BioAccel. Ms. Guerra is known for creating novel programs to accelerate the transfer of technology from the lab into new business opportunities. Ms. Guerra spent much of her career operating successful and progressive health, science and technology businesses. She is an expert at business development initiatives that create organizations poised to deliver commercial outcomes. Since the launch of BioAccel in April 2009, 10 companies have been successfully launched with products close to commercial availability. Additionally, BioAccel recently partnered with the City of Peoria to create the first medical device accelerator, embedding the BioAccel model into its operations to ensure positive economic impact.

Prior to founding BioAccel, Ms. Guerra served as President of TGen Accelerators, LLC and Chief Operating Officer at (TGen). While at TGen she facilitated the start-up of six companies and was involved in the sale of three of those yielding significant profits for the organization. As TGen’s former COO she grew the organization from $30M to $60M in less than three years. Ms. Guerra also served as Executive Vice President, Matthews Media Group, where she was responsible for developing and implementing commercial strategic business plans that expanded and enhanced services and extended relationships with the pharmaceutical and biotechnology industries. She has had an impressive career at the National Institutes of Health having held various senior level positions, including: Executive Officer, NHLBI and Deputy Director of Management & Executive Officer at the NCI.

Ms. Guerra has received numerous awards for her work, including the Arizona Hispanic Chamber of Commerce 2013 Woman of the Year and Arizona Business Magazine’s 2013 “Fifteen” Women to Watch. Last year BioAccel received the State Science and Technology Institutes’ most Innovative New Initiative Award, a first time national recognition for BioAccel and for the State of Arizona. She has received the Phoenix Business Journal’s “Top 25 Women in Business” award, as well as their “Power People” award, the Girl Scouts “Women of the Future World” award. Ms. Guerra has served on numerous Boards throughout her career. Currently she is a Board member of Planned Parenthood of Arizona and the Mollen Foundation as well as a Commissioner of the Arizona Skill Standard Commission as well as many other board seats. Ms. Guerra holds an undergraduate degree from The Ohio State University and an MBA from George Washington University in Science, Innovation and Commercialization.

Israel G. Torres, Esq. / Entrepreneur of the Year

Israel G. Torres is Managing Partner of Torres Consulting and Law Group, LLC. The firm provides a variety of services, including regulatory compliance, law, and government relations, to clients in the construction trades throughout the United States. His firm has been recognized by the Phoenix Business Journal as one of the Best Places to Work in the Valley in 2011. Torres Consulting and Law Group was also named 2009 Service Firm of Year during the Minority Enterprise Development Week Awards, a program that is part of the U.S. Department of Commerce.

Prior to establishing his firm, Mr. Torres was elected as the Democratic nominee for Arizona Secretary of State in 2006. He was the first Latino candidate in Arizona history to garner more than 600,000 votes statewide.

From 2003 to 2006, Mr. Torres served as Director of the Arizona Registrar of Contractors and as a member of Governor Napolitano’s Cabinet. As the director, Mr. Torres served as the chief regulator of Arizona’s construction industry, regulating the activities of more than 52,000 active commercial and residential construction licenses amidst a time of unparalleled construction activity in Arizona. In that role, he also served as an advisor to the Governor and State Legislature on construction- and development-related issues. Mr. Torres was a national leader in the advancement of regulatory initiatives.

Mr. Torres is a member of the Arizona Bar and is licensed to practice law in Arizona. His educational background includes a Juris Doctorate from the University of New Mexico School of Law and a Bachelor of Arts in Political Science from Arizona State University. He also holds a Construction Management Certificate from the Del E. Webb School of Construction in the Ira A. Fulton School of Engineering at ASU.

Mr. Torres and his wife, Monica, live in Tempe and are raising two children, Cristian and Alysa. He enjoys outdoor sports, including mountain biking, hiking, boating, camping, and skiing.

Blue Cross Blue Shield of Arizona / Corporation of the Year

Blue Cross Blue Shield of Arizona (BCBSAZ), an independent licensee of the Blue Cross and Blue Shield Association, is the largest Arizona-based health insurance company. The not-for-profit company was founded in 1939 and provides health insurance products, services or networks to 1.3 million individuals. With offices in Phoenix, Flagstaff, Tucson and the East Valley, the company employs more than 1,300 Arizonans. Follow BCBSAZ at www.facebook.com/bcbsaz or on Twitter at @bcbsaz to get information on health and wellness, a knowledgeable perspective on health insurance reform, and become a part of what BCBSAZ is doing in your community.

hispanic

The 25 Most Influential Hispanic Business Leaders

Benito Almanza
Arizona president
Bank of America
Born into a family of migrant workers, Almanza is now responsible for all lines of business efforts, community and civic activities in the state. The graduate of Stanford University and the University of Santa Clara has been with Bank of America for 30 years, working in California before moving to Arizona in 1992.
His hope for his professional legacy: “Hiring top talent and developing them to replace me someday.”
Surprising fact: “Growing up working with my family in the fields helped me better understand agribusiness banking.”

Marty Alvarez
CEO, principal in charge
Sun Eagle Corporation
Alvarez is founder of family-owned and operated Sun Eagle, one of the top minority-owned general contracting and construction management firms in the country. He has been a chair and officer for the Associated Minority Contractors of America since 1993.
His hope for his professional legacy: “That our well-constructed buildings improved the landscape, and our assistance to individuals and families improved lives.”
Surprising fact: “I have been involved with Shotokan Karate continuously for the past 39 years.”

Victor M. Aranda
Area president, Northern Arizona
Wells Fargo Arizona
Aranda manages six Wells Fargo Community Banking markets; Northeast Arizona, Central Arizona, White Mountains, North Phoenix, North Scottsdale and Scottsdale. He is responsible for 816 team members, 69 banking stores, and $4.1 billion in deposits. A 25-year financial services veteran, Aranda presently serves as a board member for Arizona Hispanic Chamber of Commerce and Valley Leadership Arizona.
His hope for his professional legacy: “My passion in life is to add value to those I come in contact with.  What I would like to be remembered for is how I spent my life serving, helping and developing the leaders of tomorrow.”
Surprising fact: “I was involved and directed a church Spanish choir and I have also sang in Las Vegas at the Bellagio Hotel.”

Tony Astorga
Retired CFO
Blue Cross Blue Shield of Arizona
Astorga recently retired from Blue Cross Blue Shield of Arizona where he served as the Senior Vice President, CFO & CBDO since 1988. He currently serves as chairman of the Arizona Hispanic Chamber of Commerce Foundation and is a member of the board of directors for the Arizona Community Foundation, AZHCC, ASU Foundation, CSA General Insurance Agency, Phoenix Art Museum, and US Bank Arizona.
His hope for his professional legacy: “I would like to be remembered in my profession as a CPA and CFO for being a good mentor and for helping develop my staff in their work ethic and level of growth.”
Surprising fact: “I have a sweet tooth for twinkies or that my favorite movie is ‘Planes, Trains and Automobiles’, I still laugh when I think about the movie”.

Miguel Bravo
Senior community development consultant
Arizona Public Service Company
Bravo is responsible for directing community development initiatives statewide to help serve diverse markets for APS. He also collaborates with economic development organizations to attract industry to Arizona. Bravo also serves the boards of Friendly House, Arizona Hispanic Chamber of Commerce, Latino Center at Morrison Institute, Boys Hope Girls Hope and Jobs for Arizona’s Graduates.
His hope for his professional legacy: “For conducting business with integrity, purpose, passion; and for having a conviction for public service.”
Surprising fact: “I became a US Citizen in 2007. Having grown up in Arizona, this was one of my proudest moments.”

José Cárdenas
Senior vice president and general counsel
Arizona State University
Before joining ASU in 2009, Cárdenas was chairman at Lewis & Roca, where he became the first Hispanic to serve as managing partner of a major law firm in Arizona. A Stanford Law School graduate, Cárdenas has served on many boards and commissions and has received various awards.
His hope for his professional legacy: “As a good lawyer who served his clients and community well with the utmost integrity.”
Surprising fact: Cárdenas was involved with death penalty cases for more than 30 years.

America Corrales-Bortin
Co-founder
America’s Taco Shop
Corrales-Bortin grew up Culiacán in Sinaloa, Mexico, watching her mother prepare the dishes that would become the recipes for success at America’s Taco Shop. Founded in 2008, America’s authentic carne asada and al pastor quickly built a following that has led to rapid expansion and a partnership Kahala, a franchise development company. So far in 2013, America’s has already moved into California, Texas and Maryland.
Her hope for her professional legacy: “As someone who has a passion for the food we serve at America’s Taco Shop.”
Surprising fact: “People would be surprised that I am named after a famous soccer team in Mexico.”

Gonzalo de la Melena Jr.
President and CEO
Arizona Hispanic Chamber of Commerce
In addition to leading the Hispanic Chamber, de la Melena Jr. operates the Phoenix Minority Business Development Agency (MBDA), the state’s leading advocate representing more than 100,000 minority business enterprises. De la Melena is also the Founder of edmVentures, LLC a small business investment company with holdings in Phoenix airport concessions at Sky Harbor International.
His hope for his professional legacy: “Helping small businesses succeed.”
Surprising fact: “I had the opportunity to do business in more than 30 countries before the age of 30.”

Robert Espiritu
Acquisition marketing
American Express
Espiritu’s diversified professional experience includes working for small business enterprises as well as corporate 100 businesses in the areas of sales, marketing and financial management. He has also been actively involved with various nonprofit organizations; most recently as the former chairman of the board for the Arizona Hispanic Chamber of Commerce.
His hope for his professional legacy: “Innovative and focused leader who delivers with energy and is known for building successful relationships and high performing teams.”
Surprising fact: “As a first generation American, I am passionate about helping aspiring and under-privileged youth achieve their dreams and advocating for Hispanic career advancement, education and scholarships.”

Dr. Maria Harper-Marinick
Executive vice chancellor and provost
Maricopa Community Colleges
Harper-Marinick oversees all areas of academic and student affairs, workforce development, and strategic planning. She serves on several national and local boards including ABEC and AMEPAC, which she chairs.  Originally from the Dominican Republic, Harper-Marinick came to ASU as a Fulbright Scholar.
Her hope for her professional legacy: “Passion for, and unwavering commitment to, public education as the foundation of a democratic society.”
Surprising fact: “The joy I get from driving fast cars.”

Julio Herrera
National Spanish Sales and Retention Director
Cox Communications
Herrera and his team work across markets and cross-functional departments to drive Spanish language sales and grow Cox’s Hispanic markets nationally. He also helped establish LIDER, a leadership program tailored for Hispanic team members looking for advancement opportunities in Phoenix and Southern Arizona.
His hope for his professional legacy: “Growing and improving the Hispanic customer experience and making a difference our communities.”
Surprising fact: “Spanish was my first language and I started my career in sales leadership at 18 ears old.”

Lori Higuera
Director
Fennemore Craig
Higuera defends, provides counsel and trains employers of all sizes. She’s a Southwest Super Lawyer, an employment law expert for the Arizona Republic/Arizona Business Gazette and is a recent recipient of the High-Level Business Spanish Diploma from the Madrid Chamber of Commerce.
Her hope for her professional legacy: “A skilled lawyer who elevated the practice by integrating the diverse perspectives of our community.”
Surprising fact: “I was fired from my first job as a Santa’s helper for being too social!”

Ana María López, MD, MPH, FACP
Associate dean, outreach and multicultural affairs
Professor of medicine (Tenured) and pathology, College of Medicine
Medical director, Arizona Telemedicine Program
University of Arizona
López has a passion for addressing health inequities and human suffering. From clinical research with molecular targets to health services research, her work focuses on optimizing the health of individuals and communities.
Her hope for her professional legacy: “Life is an opportunity to contribute. I hope to contribute, to make a difference.”
Surprising fact: “I love simple pleasures. Witnessing the daily miracle of the sun rising sustains me.”

Paul Luna
President and CEO
Helios Education Foundation
Luna leads Helios Education Foundation, a philanthropic organization dedicated to creating opportunities for individuals in Arizona and Florida to succeed in postsecondary education. He is the former president of Valley of the Sun United Way and has held positions with Pepsi, IBM and the Office of Governor Bruce Babbitt.
His hope for his professional legacy: “That I cared about our community and helped make it better.”
Surprising fact: “I’m seriously considering getting matching tattoos with my kids in the near future.”

Steve Macias
President and CEO
Pivot Manufacturing
Macias is a co-owner of Pivot Manufacturing, a Phoenix machine shop, chairs the Arizona Manufacturers Council, and is on the boards of the Arizona Commerce Authority and the Arizona Hispanic Chamber. He is an active proponent of manufacturing in Arizona and a proud father of three boys.
His hope for his professional legacy: “Contributed in some small way to the sustainment of manufacturing in Arizona.”
Surprising fact: “In high school, I was the school mascot – a Bronco.”

Mario Martinez II
CEO
360 Vantage
Martinez is responsible for the overall vision, strategy and execution of 360 Vantage, a leader in cloud-based sales and marketing technology solutions designed to solve the unique challenges of the mobile workforce in life sciences, healthcare and other industries.
His hope for his professional legacy: “I would most like to be remembered for truly changing the lives of our clients, employees and our community in great and meaningful ways.”
Surprising fact: “I hosted a radio show during my college years.”

Clarence McCallister
CEO
Fortis Networks, Inc.
McAllister was born in Panama and earned his master’s in electrical engineering from ASU. In 2000, he and his wife started Fortis Networks, Inc., a certified 8a and HUBzone government contractor specializing in engineering, construction and technology services.
His hope for his professional legacy: “Building a world-class organization that always exceeds our customers’ expectations.”
Surprising fact: “I did an emergency landing on a City of Mesa street.”

Rodolfo Parga, Jr.
Managing shareholder
Ryley Carlock & Applewhite
In addition to managing a law firm with 120 attorneys, Parga has been to Best Lawyers in America for the last four years. He also serves as Chairman of the Board of Chicanos Por la Causa, a leading non-profit helping advance and create economic and educational opportunities.
His hope for his professional legacy: “I want to be remembered as always trying to do the right thing and having led with integrity.”
Surprising fact: “I was bullied until age 11, which drove me not only to strengthen my body, but my resolve.”

Hector Peñuñuri
Senior planning analyst
SRP
Peñuñuri is an Arizona native and has spent most of the past 15 years in the Customer Services Division at SRP.  He has served on several boards including the Arizona Hispanic Chamber of Commerce and LISC.  He was raised in the West Valley, and currently resides in Gilbert.
His hope for his professional legacy: “A trusted and valuable team member/leader; a communicator who understands the importance of sharing knowledge to help others.”
Surprising fact: “I’m a jack of all trades – woodworker, photographer, musician, outdoorsman and a decent cook when I put my mind to it.”

Dan Puente
Owner
D.P. Electric
Puente founded D.P. Electric in 1990 out of his garage with one truck. D.P. Electric now has more than 200 employees and generated more than $30 million in revenue in 2012, making it the biggest Hispanic-owned company in Arizona.
His hope for his professional legacy: “A guy that is fair, honest, hard-working and gives back both personally and professionally.”
Surprising fact: “Professionally, that I do not have a college degree and personally, that I am a Bikram Yoga junkie.”

Marie Torres
Founder
MRM Construction Services
Torres is an Arizona native and built her business in the community that she grew up in. With more than 30 years experience in the construction field, she started MRM in 2002 and currently has more than 50 employees. The focus of her company has been in government contracting and has self performed airfield work at Luke AFB, MCAS Yuma and Davis Monthan.
Her hope for her professional legacy: “As being technically competent.”
Surprising fact: “I don’t like to drive and I am happy as a passenger – even in my own car.”

Lisa Urias
President and CEO
Urias Communications
After 15 years in international marketing and communications, Urias founded Urias Communications to address the need for advertising and PR with a uniquely multicultural focus. Now an award-winning advertising, and PR agency, Urias Communications specializes in the multicultural markets of the U.S. Southwest, with concentration on the burgeoning Hispanic market.
Her hope for her professional legacy: “Bridging the divide between corporations and the growing Hispanic community for mutual benefit and respect.”
Surprising fact: “I am a fourth-generation Arizonan whose grandfather was the first Hispanic city councilman.”

Dawn C. Valdivia
Partner, chair of the Labor & Employment Practice Group
Quarles & Brady
Valdivia is the chair of Quarles & Brady’s Labor and Employment Group in Phoenix. She regularly advises clients in all matters of labor and employment law and is skilled in complex litigation matters, including wage and hour class action litigation in Arizona and California.
Her hope for her professional legacy: “A creative problem solver, committed to her clients and to giving back to the community.”
Surprising fact: “I love adventure — sky diving, gliding, scuba diving, helicopters, etc.”

Lorena Valencia
CEO
Reliance Wire
Valencia is the founder and CEO of Reliance Wire Systems, a wire and tubing manufacturing company she founded in 2000. She is also the founder and president of Magin Corporation — an eco-friendly wood pallet alternative company — and the FRDM Foundation.
Her hope for her professional legacy: “Empowering children by building schools and libraries in impoverished countries through my FRDM Foundation.”
Surprising fact: “I put hot peppers on almost everything I eat. The hotter. the better.”

Roberto Yañez
Vice president and GM
Univision Arizona
Yañez is a 27-year broadcast television veteran, who has served 17 of those years with the Univision Television Group (UTG). Yañez has created various opportunities that helped build the station’s relationship with the community: Cadena de Gente Buena, El 34 Esta Aqui and Ya Es Hora.
His hope for his professional legacy: “Someone who used his craft to build bridges between the problem and the solution.”
Surprising fact: “Though Monday through Friday you will never see me without a suit and tie, I am most comfortable in boots, jeans and driving a pick-up truck.”

Brossart Diane final 9314 5-29-12

Valley Forward Exands its horizon

Timing is everything, even when it comes to Mother Nature.

“In 2010, we got an $85,000 grant to look at some federal issues on sustainability,” says Diane Brossart, president and CEO of Valley Forward, which brings business and civic leaders together to improve the environment and livability of Valley communities. “We were asked to target Arizona’s Congressional delegation and get them up to speed in regards to understanding a sustainability agenda for Arizona and what that meant.”

What grew from that seed was an initiative that had actually been germinating for more than a decade, Brossart says: taking the successful Marocopa County-centric Valley Forward and giving is a statewide focus. In August, Valley Forward’s board voted unanimously to to move forward with a business plan that will transition Valley Forward into Arizona Forward in January.

Brossart says the state is facing some serious issues related to the environment and the livability and vitality of Arizona’s cities and towns will be impacted by upcoming decisions related to:
* Land use planning and open space,
* A balanced multi-modal transportation system,
* Improving and maintaining healthy air quality,
* Solar and renewable energy technology,
*  Managing our water resources, and
* Protecting wilderness, parks, national monuments and other natural areas for Arizona’s tourism economy.

“As Arizona and the country recover from the Great Recession, a statewide dialogue is more important than ever,” says William F. Allison, a shareholder at Gallagher & Kennedy. “The issues impacting us – water, energy, transportation, land use – involve the entire state rather than only the Valley. Arizona Forward will provide a forum to think outside the box and beyond the Valley.”

To get Arizona Forward to have its greatest statewide impact, Brossart and her staff connected with nine companies that had influence on communities along the Sun Corridor — the stretch of freeway that connects Tucson, Phoenix, Prescott and Flagstaff — to become charter members of Arizona Forward.

“The leaders of those companies have become our tour guides as we go into Pima County and Northern Arizona,” Brossart says. She points to Kurt Wadlington, employee-owner of Sundt Construction in Tucson, for opening doors for Arizona Forward to spread its wings into Southern Arizona.

“Southern Arizona already has a very strong environmental focus, but struggles with areas that are dependent on statewide engagement from both a funding and advocacy perspective,” Wadlington says. “(Valley Forward’s) shift (to a statewide focus) will provide Southern Arizona with added resources to coordinate its future growth in the larger context of the Sun Corridor.”

Experts agree that now is the perfect time for Valley Forward to shift to a statewide focus statewide because Arizona is at a turning point, economically and environmentally.

“There are major issues that affect the state like transportation; managing resources; and protecting the wilderness, parks, and national monuments,” says Alfie Gallegos, area sales manager for Republic Services. “These are not just environmental issues, but are issues that have an effect on Arizona’s economy statewide. I think Arizona is ready to start having more positive statewide conversations about finding ways to grow our economy in a manner that can be sustained and is environmentally friendly.”

Brossart says that while Arizona has had countless groups that have focused on making their communities better, Arizona Forward will be looking to help educate legislators become the glue that brings those regional organizations together in a spirit of cooperation and unity.

“So much of our goal is to drive a political agenda to the middle and bring folks on both sides of the aisle together,” Brossart says. “The issues that we focus on are sustainability and environmental. Everybody needs clean air, clean water, open space and parks. Those are the things that make a community viable, healthy and liveable. We all want that. Those aren’t political issues. But they do fall into a political arena that sometimes clouds the issues. But if we can be a reasoning voice of balance like we have been successfully in Maricopa County, if we can bring that statewide, it will be really good for Arizona — economically and environmentally.”

Valley Forward members expect the transition to Arizona Forward to foster additional collaboration and conversation on statewide issues, bring additional viewpoints on key issues and allow for a more global conversation.

“My hope is that we can, over time, have a collective vision that regardless of our own regional filters, we’re all in this together and need to find ways to move forward as one sustainable, economically successful state,” says Iain Hamp, community affairs representative, Wells Fargo Team Member Philanthropy Group.

Brossart says one of the biggest messages Arizona Forward will be trying to communicate is that making sound decisions about issues surrounding sustainability and the environment are good for business.

“If we make a case that shows the economic impact of parks and open space on the tourism industry, the business community will take notice and they are uniquely poised to deliver of that message and be heard,” Brossart says. “Parks groupies are great and they are important. But when the business community gets involved, people listen.”

Where Arizona Forward could have its biggest economic impact is on growth industries that rely on the state’s amazing natural resources.

“It’s an exciting time to be a part of solar energy, as the clean, renewable energy source is experiencing massive growth and helping the state and country achieve greater energy independence,” says Patricia Browne, director of marketing and communications for SOLON Corporation in Tucson. “And Arizona has been at the center of this growth. This has been made possible not only by the companies developing the solutions, but by the state and local officials, Arizona-based businesses and individual residents who recognize the importance that solar plays in a number of ways such as a cleaner environment, economic development, and energy price stability. However, there are still challenges in making the adoption viable on a large scale, and Arizona Forward helps bring together the right players to help make this happen on a state level.”

Richard Mayol, communications and government relations director for Grand Canyon Trust in Flagstaff, says Arizona Forward will give members in northern Arizona the opportunity to not only have a voice in discussions that affect the state today, but in decisions that impact what Arizona will be like 20 years from now.

“We hope it will help create an economy that provides the opportunity for prosperity without sacrificing the environment,” he says, “and makes northern Arizona an even better place to live, work, and raise a family.”

And that is what Arizona Forward’s mission is all about: bringing business and civic leaders together in order to convene thoughtful public dialogue on statewide issues and to improve the environment and sustainability of Arizona.

“All areas of the state will benefit, from urban to rural and suburban areas in between due to a coordinated and planned strategy for such essential elements as affordable energy, water, transportation, affordable housing, and a wide band of employment opportunities,” says Janice Cervelli, dean of the College of Architecture and Landscape Architecture at the University of Arizona. “All geographic, economic, and environmental sectors of the state will increasingly become part of a larger, interdependent, connected system.”

GOALS OF ARIZONA FORWARD

* Establish cooperative relationships with like-minded Arizona conservation organizations and facilitate collaboration on sustainability initiatives.
* Bring business and civic leaders together to convene thoughtful public dialogue on regional issues and to improve the environment and sustainability of Arizona.
* Increase awareness of and interest in environmental issues initially in the Sun Corridor and then beyond, statewide, building on an agenda of land use and open space planning, transportation, air quality, water, and energy.
* Support efforts to promote the Sun Corridor as an economic development area incorporating sustainability and smart growth principles.
* Serve as a technical resource on environmental issues through Arizona Forward’s and Valley Forward’s diverse membership of large corporations, small businesses, municipal governments, state agencies, educational institutions and nonprofit organizations.

ARIZONA FORWARD CHARTER MEMBERS
Arizona Community Foundation
First Solar
Freeport-McMoRan Copper & Gold
National Bank of Arizona
SOLON Corporation
Sundt Construction
The Nature Conservancy
Total Transit
Wells Fargo

FOUNDING MEMBERS: Access Geographic, LLC; Adolfson & Peterson Construction Company; APS; Arizona Conservation Partnership; Arizona Department of Transportation; Arizona Heritage Alliance; Arizona Investment Council; Arizona State Parks Foundation; Arizona State University, Global Institute of Sustainability; Aubudon Arizona; Blue Cross Blue Shield of Arizona; Breckenridge Group Architects/Planners; Caliber Group; City of Tucson; Environmental Fund of Arizona; Fennemore Craig; Gabor Lorant Architects; Gammage & Burnham; Godec Randall & Associates; Grand Canyon Trust; Guided Therapy Systems; Haley & Aldrich; Intellectual Energy, LLC; John Douglas Architects; Jones Studio; Kinney Construction Services, Inc.; Lewis and Roca LLP; Logan Halperin Landscape Architecture; Pima County; RSP Architects; Southwest Gas Corporation; SRP; University of Phoenix; TEP / UNS Energy Corp.; The Greenleaf Group

customer.service

ASU Center becomes a resource to teach service

Customer service was once viewed as the cost of doing business.

“Across almost every industry, leaders are focusing on service as a way to compete in today’s competitive marketplace,” says Mary Jo Bitner, academic director for the Center for Services Leadership at Arizona State University’s W. P. Carey School of Business.

But times have changed. Companies that are in search of new revenue streams are finding that in addition to providing great customer service, offering value-added services to their product lines are helping their bottom lines. And the help them make the most of the opportunities, many are seeking help from the ASU Center, which focuses on research and executive education in managing and marketing services.

“Customer demand and the competitive challenges posed by the commoditization of many products has pushed many goods-based companies to take another look at services as a source of revenue and profit,” says Stephen Brown, director of the Center for Services Leadership, who has spent the past 20 years tracking the growing importance of services as a product. “Many are following market leaders to become goods-and-services companies.”

For example, Boeing has broadened its offerings by adding the lucrative market of services to its aircraft manufacturing. The Hewlett Packard and Compaq merger created a new company whose major product is services. IBM’s impressive financials over the past decade — in shining contrast to its competitors — were largely the result of its service businesses.

“In 2001, we were launching our first fee-based service business,” says Steve Church, president of Avnet Integrated and chief corporate business development and planning officer. “We wanted to offer more services and solutions. We knew a lot, but there was a lot we didn’t know.”

Church says Avnet’s membership in the center — which concentrates on expanding service innovation by combining the latest scientific insights from the academic world with the best of business strategy in the real world — allowed the company to “build a culture of service excellence that focuses on the customer and gives each a great customer experience.”

The Center, which was created in 1985, remains the only one of its kind in the United States, devoted to research and education in the services field.  Its research findings form the foundation of the Center’s executive education program, attended by managers and executives of leading firms.  Member companies include AT&T, Charles Schwab and Co., Ford Motor Company, IBM, Mayo Clinic and others, who sponsor research, fund scholarships, host MBA student teams and participate in executive education.

Many member companies sponsor research that is published in academic journals, and shared at the Center’s executive education forums. Bitner, for example, has been studying the effects of self-service technologies (SST), working with Ford and a major pharmaceutical benefits management company.

“The Center is really a tremendous resource for any company that has a strategy to to improve customer serve or add services to augment its products,” Church says. “We learned that by getting our employees engaged in customer service, we built customer loyalty, it helped us compete, and it enhanced our financial performance.”

LAWLOGIX GROUP LLC

Spirit of Enterprise winner: LawLogix Group

LawLogix Group earned the Gary L. Trujillo Minority Enterprise Award sponsored by Blue Cross Blue Shield of Arizona this year at the W. P. Carey School of Business at Arizona State University’s prestigious Spirit of Enterprise Awards.

In 2000, LawLogix co-founder Brian Taylor was sitting at a Burger King near the consulate in Nogales, Mexico, waiting for a new U.S. visa to be approved. His own immigration experience was time consuming and frustrating, and he knew there had to be a better way for immigrants to share their case information with attorneys.

So LawLogix – a software company focused on creating the easiest-to-use and most secure immigration case management and I-9 compliance software available – was born. Brian and his co-founder Dan Siciliano, a law professor at Stanford, set out to develop a service that would automate what is otherwise a time-, labor-, and paper-intensive hiring and visa application process.

Today, LawLogix software and services are used by more than 155,000 organizations and 4.2 million foreign nationals worldwide. The company’s success  is based on five core principles:

  1. Empower the client. When developing their first product, LawLogix bucked the trend of client-hosted software, giving clients more freedom with a Software as a Service (SaaS) business model.
  2. Innovate by listening. LawLogix listens to customers to better understand their needs, and then develops software to solve their pain points.
  3. Listen to the marketplace. When the new I-9 and E-Verify laws were introduced, LawLogix developed an entirely new SaaS product to make I-9 compliance easy for companies.
  4. Invest in employees’ career growth. LawLogix provides specialized ongoing education and training for its employees and promotes from within.
  5. Lead the way. Through webinars and speaking engagements, LawLogix offers its lessons learned and expertise to the immigration services community.

Name of business: LawLogix Group, LLC

Nature of business: I-9, E-Verify, and immigration case management software

Address: 3111 N. Central Ave. Phoenix, Arizona 85012

Web: LawLogix.com

Founded: 2000

Number of employees: 52

DAPHENE'S HEAD COVERS

Spirit of Enterprise winner: Daphne’s Headcovers

Daphne’s Headcovers earned the The Spirit of Enterprise Overcoming Adversity Award this year at the W. P. Carey School of Business at Arizona State University’s prestigious Spirit of Enterprise Awards.

When Jane Spicer was 10 years old she told her mother that she wanted a sailboat. Her mother told her she had to earn the money for it. Jane did: she sewed a bagful of stuffed toys to sell to friends and neighbors. At the Park & Swap she made $200, and has been hooked on entrepreneurship ever since.

“When I was 16, a customer suggested that I make animal golf club covers. It was really hard to break into that market, but my mom, Daphne, told me: Be tenacious.” Jane taught herself how to get past the attendants and assistants at golf resorts to get to the buyers. It worked: sales grew 400 percent in one quarter, her animal headcovers becoming the best selling item in golf after Tiger Woods started using one.

Not that it was always easy: When the recession hit in early 2008, Jane said that she was paralyzed with fear. “I stopped taking a salary. I sold everything at home that wasn’t nailed down. But I never missed payroll and I didn’t lay off a single key employee. By 2011 we were profitable again.”

Jane and her company do a lot to give back to the community that, as Jane put it, built Daphne’s Headcovers. The company sells a special Weimaraner headcover and donates a portion of the proceeds to Gabriel’s Angels, which provides pet therapy to abused and at-risk kids. They also partner with charities globally to help make a difference and now Jane allows budding entrepreneurs to use her facility and equipment.

Through all of the ups and downs, Jane has lived out the directive her mother gave her, to be tenacious, and Daphne’s core value as well: to do good while doing well.

Name of business: Daphne’s Headcovers

Nature of business: Manufacturer of animal/novelty golf club covers

Address: 337 W. Melinda Lane Phoenix, Arizona 85027

Web: DaphnesHeadcovers.com

Founded: 1978

Number of employees: 19

Untitled

AWEE presents 2012 Faces of Success

A formerly homeless veteran who lost his hearing from an explosion in Vietnam, an ex-offender who chose drugs over her children and today counsels individuals in similar circumstances, and a Baltimore transplant who had to rely on the financial support of family when she couldn’t find a fulltime job despite a steady work history will tell their turnaround stories and be honored at the 18th annual Faces of Success Luncheon on Thursday, Nov. 15 at The Arizona Biltmore Resort and Spa.

The annual fund-raising luncheon supports Arizona Women’s Education & Employment (AWEE), a workforce development organization using a diverse range of evidence-based training and support services to advance Arizona’s workforce and change the lives of women, men, young adults and special populations through the dignity of work.

Also at the luncheon, Michelle King Robson, who overcame life-threatening health issues to start the widely praised social health website EmpowHER.com for women will receive the Jeanne Lind Herberger Award.

More than 700 people are expected at the luncheon, which is presented by Bank of America.  Registration and reception begin at 11 a.m.   The highly entertaining, rapid-fire program of giveaways, raffles and remarkably moving stories of success will be co-hosted by television personality Tara Hitchcock and Alfredo J. Molina of Molina Fine Jewelers.  Phoenix Mayor Greg Stanton will make brief congratulatory remarks.

Molina also has donated a stunning pair of 18-karat white gold earrings with .39 carats of brilliant diamonds surrounding black onyx for a raffle.  The earrings are valued at $4,990.  Raffle tickets are $25 each or 6 for $100 and can be purchased at the event or online at www.awee.org.

Individual tickets for the Faces of Success Luncheon are $100 each and also can be purchased online or the day of the event.  Sponsorships are still available.

The highlight of the annual luncheon comes midway through the program when the three Faces of Success take the audience through their personal journeys from rock bottom to steady employment and self sufficiency thanks to AWEE programs, services and support.

The 2012 Faces of Success are:

• Craig Leighton, a U.S. Marine Corp photographer whose life fell apart after returning from Vietnam in 1974 deaf and angry.  Leighton eventually found himself battling alcohol and drug addiction, homeless and in jail.  “I needed help,” he said.  “Coming out of prison, you have a choice:  Go back to your old behavior or start over.  AWEE is what saved my life.”

• Vicki Rainey, the mother of two children who grew up in Phoenix living a “wonderful childhood” until the family moved to a new neighborhood.  That’s when she started making a series of bad choices with alcohol, drugs and criminal behavior and wound up homeless and in and out of prison.  Prison let her come out of the meth-induced fog she had lived in for months when she chose the drug over her kids.  She learned about AWEE in prison workshops and classes, rebuilt her self-esteem and her life and is now the marketing manager at Recovery Opportunity Center.  “The simple fact is, I wouldn’t be where I am today without AWEE.”

• Tanya Smith moved to Phoenix from Baltimore after her mother died.  Smith wanted warmth and sunshine.  Unfortunately, she couldn’t find permanent work and ran out of money between assignments through a temporary agency, needing help from family members.  Surgery complicated matters.   After getting on AHCCCS, she was referred to AWEE where resume writing and interview training keyed her turnaround.  Today, she’s working fulltime in the Home Modification Division of the Arizona Department of Economic Security.

Jeanne Lind Herberger honoree Robson combines a successful track record as a businesswoman and entrepreneur with nearly two decades of civic and community leadership to lead one of the fastest-growing social health companies on the Web.  She started EmpowHER following her own personal struggle with a debilitating health issue and the challenges she experienced in finding the health resources she needed.  “I thought ‘If this happened to me, what is happening to women all over the world?’  At that moment, I decided I would dedicate my life to making sure no other woman would suffer as I had by creating the resources I wish I had when I was sick.”

Kathey Wagner, CEO, B-On The Obvious and Nicole Spracale, Senior Vice President, Jobing, are co-chairs of the 2012 Faces of Success Luncheon.  Bank of America is the Presenting Sponsor with additional support from: The Herberger Foundation, Bruce T. Halle Familiy Foundation, APS, B-On The Obvious, Blue Cross Blue Shield of Arizona, Discover Financial Services, Jobing, EmpowHER.com, First Solar, Molina Fine Jewelers, SRP, State Farm, Lewis & Roca, MidFirst Bank, Wells Fargo, Avnet, Comerica Bank and University of Phoenix.

For sponsorship information, contact Chief Development Officer Jamie Craig Dove at jamiecraigdove@awee.org or by calling (602) 223-4333.  For ticket information, visit www.awee.org.

GLOBALMED

Spirit of Enterprise winner: GlobalMed

GlobalMed earned the U.S. Bank Emerging Entrepreneur Award this year at the W. P. Carey School of Business at Arizona State University’s prestigious Spirit of Enterprise Awards.

In 2002, when Joel Barthelemy started the business that would become GlobalMed, he made imaging equipment for quality assurance in the semiconductor industry. “We did about $1 million a year in sales,” Joel recounted. “Just enough to keep the doors open.”

The company’s very fortuitous move into telemedicine came at the suggestion of a Tulane University pathologist. Joel took his advice and in April, 2005, GlobalMed delivered its first system: cameras and software for the first remote pathology consult, at Tulane.

Today, GlobalMed continues to develop the software and manufacture the equipment that makes telemedicine possible. “To date, we have installed well over 2,000 telemedicine systems in 55 countries,” Joel explained. “We provide patients with access to healthcare wherever there’s an internet connection.” He added, “We’re changing the healthcare system in the U.S. and globally.”

A story illustrates that fact quite poignantly: a woman in Minnesota was fishing with her kids and grandkids when she had a stroke. They rushed her to the community hospital, but it didn’t have the resources to meet her needs. So she was taken via air ambulance to the nearest stroke specialist, but by then she already had permanent paralysis and dementia.

In contrast, when the mayor of rural Copper Queen, Arizona had a stroke and was similarly rushed to the community hospital (which also didn’t have an in-house stroke specialist, but did have a GlobalMed system) he was seen within minutes by a specialist at the Mayo Clinic in Scottsdale. The mayor has fully recovered.

Name of business: GlobalMed

Nature of business: Develops and manufactures healthcare IT systems

Address: 15020 N. 74th Street Scottsdale, Arizona 85260

Web: GlobalMed.com

Founded: 2002

Number of employees: 107

TOTAL TRANSIT

Spirit of Enterprise winner: Total Transit

Total Transit earned the The Spirit of Enterprise Innovation in Entrepreneurship Award this year at the W. P. Carey School of Business at Arizona State University’s prestigious Spirit of Enterprise Awards.

When Total Transit CEO Craig Hughes bought a small airport cab company in 1984, he had only ridden in a cab twice, never in Phoenix. Needless to say, he had to learn on his feet, and learn quickly.

He did, and today Total Transit is a cab company unlike any other. For starters, the company manages both public and private transportation services, including Discount Cab, express route and paratransit service for Valley Metro, and service for many of the largest Medicaid and Medicare providers in the region. It’s a model Total Transit hopes to see spread. “We are truly committed to integrating and managing public and private transportation services in a new way. Our goal is to create the most efficient, cost-effective, and environmentally responsible transportation network possible.”

One of Total Transit’s competitive differentiators is its transportation management system. “We have seven IT developers writing the software that keeps us competitive.” In the public arena, where governments are trying to do more with less, “efficient design, effective integration, and responsible management” are critical to maximizing taxpayers’ investments.

In an environment in which many transportation services companies are struggling, Total Transit has flourished, growing 25-35 percent annually over the last few years and set to grow more than 40 percent this year. That growth comes in part from the company’s commitment to its strategic plans, and in part from its stand-out customer service. “Phoenix is a unique market because customers choose who to call. People call us specifically because they know our high standards.”

Name of business: Total Transit, Inc.

Nature of business: Transportation services

Address: 4600 W. Camelback Rd. Glendale, AZ 85301

Web: TotalTransit.com

Founded: 1984

Number of employees: 300

 

180 DEGREES AUOTOMOTIVE

Spirit of Enterprise winner: 180 Degrees Automotive

180 Degrees Automotive earned the Hahnco Companies Special Achievement in Entrepreneurship Award this year at the W. P. Carey School of Business at Arizona State University’s prestigious Spirit of Enterprise Awards.

When Sarah “Bogi” Lateiner decided to open her own auto repair shop, she “had no business plan, no money.” What Bogi did have was a passion and a talent for fixing cars and taking care of people.

With a focus on women and minorities – customers who have traditionally been neglected or exploited by the auto repair industry and feel particularly intimidated by it – 180 Degrees Automotive grew rapidly, doubling each year after the first. “I was booked out two weeks in advance, but I knew that growth was not sustainable, that I was succeeding despite myself,” Bogi explained.

So she decided to learn how to be a business owner. “You name it, I did it – business books, training conferences, success coaches – but I didn’t like what I was learning. It was all about focusing on financials, structure, systems. I was scared that it would take away my passion and creativity.”

Despite her fears, Bogi stuck with it and has discovered that focusing on the numbers and the systems behind her business actually allows her more time to do the things she’s really passionate about. That includes moving 180 Degrees Automotive into a new building, which she owns, teaching car care classes, and co-hosting a national all-women car repair TV show.

The lasting success of 180 Degrees Automotive doesn’t come from the fact that the company focuses on serving women, or the fact that most of its mechanics and service advisors are women. “Being women in this industry may help to bring people in the door, but that’s not what keeps them here,” Bogi explained. “We still have to provide excellent service and go above and beyond to earn, and keep, the trust of our customers.”

Name of business: 180 Degrees Automotive, Inc.

Nature of business: Automotive repair

Address: 545 W. Mariposa St. Phoenix, AZ 85013

Web: 180auto.com

Founded: 2006

Number of employees: 6

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Top Arizona Businesses Win Spirit of Enterprise Awards

As Americans talk about how to improve our economy, we keep hearing how small businesses and entrepreneurs have to lead the way in the recovery. Today, the W. P. Carey School of Business at Arizona State University honored five of the state’s best businesses for creating jobs, contributing to charities and introducing innovation. They’re this year’s winners of the prestigious Spirit of Enterprise Awards.

“What is striking about this year’s group of finalists and winners is that these entrepreneurs have chosen incredibly difficult industries and excelled where others have failed,” says Gary Naumann, director of the Spirit of Enterprise Center at the W. P. Carey School of Business. “They are recognized today because of their hard work, dedication to the community, and great entrepreneurial stories.”

Hundreds of Valley business and community leaders attended today’s awards luncheon at the JW Marriott Desert Ridge Resort & Spa in Phoenix, where the winners were announced. The finalists’ impressive and often emotional stories were shown on video, as the firms were recognized for ethics, energy and excellence in entrepreneurship.

The 16th annual Spirit of Enterprise Award winners are:

180 Degrees Automotive – The Hahnco Companies Special Achievement in Entrepreneurship Award. This woman-owned, full-service auto repair center caters especially to women and minorities. The company has moved to bigger locations four times in six years, provides free car classes to women, hosts an art exhibit, gives free rides home, and leaves a gift in each car with each visit. It also makes a notable commitment to “green” business practices and community causes.

Daphne’s Headcovers – The Spirit of Enterprise Overcoming Adversity Award. This novelty golf-club cover business was started when the owner was just 16 years old, and it had to address major growth issues when business shot up 400 percent in just one quarter. Daphne’s now serves fine resorts and golf shops in 75 countries, despite the recession that’s hit the golf industry hard. The company has covers in the bags of more than 200 touring pro golfers and offers customers a lifetime guarantee to repair or replace its products for free.

GlobalMed – U.S. Bank Emerging Entrepreneur Award. This booming company offers telemedicine solutions like innovative cameras, medical devices and software, so health practitioners can provide care to remote patients via telecommunications or satellite. GlobalMed made Inc. Magazine’s 2012 list of the nation’s 500 fastest-growing private companies. It also made large donations to charity, including the Marine Corps Toys for Tots Program, the Strike Out Child Abuse Walk and the Migrant Clinicians Network.

LawLogix Group – Gary L. Trujillo Minority Enterprise Award sponsored by Blue Cross Blue Shield of Arizona. This fast-growing provider of immigration, I-9 and E-Verify software boasts a 96.9-percent client-retention rate, low 3-percent employee turnover, and more than 155,000 organizations as customers, including Fortune 500 companies. The minority-owned business also has a nonprofit practice that offers tools to hundreds of nonprofit and community-based organizations, so they can provide some of the same information as expensive immigration law firms.

Total Transit – The Spirit of Enterprise Innovation in Entrepreneurship Award. This comprehensive mobility management company runs the Discount Cab brand throughout Arizona. Total Transit has the largest fleet of environmentally friendly Prius cabs in North America and also provides innovative Dial-a-Ride services for Valley Metro and many large Medicaid and Medicare providers. It also introduced a Free Ride Back program to keep drunk drivers off our roads, by offering paying customers a free ride back to their car the next day. The company donates to the community through its charitable Total Transit Foundation.

The other Spirit of Enterprise Award finalists this year were CyberMark International, Hard Dollar, NJOY Electronic Cigarettes, Optimal Performance Training and Real Property Management East Valley.

These awards are just one focus of the Spirit of Enterprise Center, which helps hundreds of businesses each year. The center offers companies the chance to recruit and meet with top student talent, while also allowing students to get hands-on business experience. One key program, Student Teams for Entrepreneurship Projects (STEP), matches teams of W. P. Carey School of Business students with Valley companies to help tackle real-world challenges and opportunities. Companies can also use the center to access other ASU business resources.

The center is self-funded and utilizes community sponsorships and volunteers to sustain its activities. For more information, visit www.spiritofenterprise.org.

running

Phoenix AIDS Walk and 5K raises $327K

More than 6,000 participants walked, ran and strolled with their dogs in downtown Phoenix on Oct. 21 to raise $327,379 for 19 Valley-based HIV/AIDS service providers.  Since 2007, AIDS Walk Phoenix & 5K Run has raised more than $1.6 million, which has been evenly distributed by Aunt Rita’s Foundation, the 501(c)3 nonprofit agency that organizes the event.

“We had more walkers and runners this year than ever before and though we didn’t hit our goal of $500,000, we still raised a significant amount of money that will be put to good use by the agencies Aunt Rita’s Foundation supports,” said Aunt Rita’s Executive Director Kit Kloeckl.  “I’d say that raising nearly $330,000 in a very tough economy makes this event a significant success.”

Walgreen’s was the title sponsor.  Other sponsors were:

• Presenting Sponsors: Sonora Quest Laboratories, Univision Arizona, 100.3FM La Kalle, Echo Magazine

• Platinum Sponsors: After Hours Multicultural, City of Phoenix, PMT Ambulance, Platinum: After Hours Multicultural, City of Phoenix, PMT Ambulance, Southwest Airlines, Carefree Resort & Conference Center and Safeway; Gold: Attentive Home Health, just Wink, ONE Community, SWAY Events, Phoenix Pride, Rainbows Festival, Cardenas Marketing and Catch Creative; Silver: Avella, ASU Wellness, Blue Cross® Blue Shield® of Arizona*, Scottsdale Healthcare’s FitCity Scottsdale, The State Press, WDP Entertainment, Lodestone Systems, Pride Guide Arizona, Arizona Lottery, Bud Light, and Cultural Sponge

Agencies that benefit from the event are: A New Leaf, The Bill Holt Clinic at Phoenix Children’s Hospital, Chicanos Por La Causa, Compassion in Action, Concilio Latino de Salud, Ebony House, Heal International, HIV/AIDS Law Project, HIV Care Directions, Joshua Tree Feeding Program, Inc., Maricopa Interfaith HIV/AIDS Alliance, McDowell Healthcare Center, Native American Health, One n Ten, The Phoenix Shanti Group, Project Hardhat, Southwest Behavioral Health Services, Southwest Center for HIV/AIDS, and Terros

In addition to AIDS Walk Phoenix & 5 Run, Aunt Rita’s signature events include SAVORlife, a month-long event during which individuals across the Valley host dinners for their friends, either at home, at restaurants or even at workplaces.  SAVORlife takes place in March.

For more information about Aunt Rita’s, go to www.auntritas.org.  For more information about SAVORlife and to register as a host, visit www.savorlifephoenix.org or call (602) 882-8675.

Small Business Leadership Academy

Small Business Leadership Academy: Aligning Strategy With Corporate Resources

The 2012 Small Business Leadership Academy (SBLA) kicks off with two nights devoted to strategy, and more specifically, competitive advantage and how to achieve it. Emphasis is put on the importance of aligning a company’s activities to create an advantage over competitors.

The cornerstone of the strategy course is analysis. Any business owner can use analysis to determine what their organization offers to their industry as well as to their customers. Determining whether a business’s organizational strategy fits its resources is the first step towards maximizing competitive advantage.

“(Business owners) need to be honest with themselves about their organization, its resources, and whether their current strategy is in need of updating,” stresses Professor Trevis Certo. “A common strategic mistake that many small businesses make is not understanding how common their product or service is, and how easy it would be for another company to imitate.”

Many companies suffer from being a “jack of all trades, master of none” by trying to be all things to all customers. Once a strategy is decided on, not all customers should be pursued and current customers might even need to be “fired.”

Spend some time over the next week thinking about your company’s value proposition. Take the time to really analyze whether all aspects of your business are aligned with that value proposition. Are you pursuing the right clients? Are your compensation models aligned with your goals? Are there operations that you have undertaken that take up more resources than they are worth?

Next, make necessary changes. While this exercise may not currently be at the top of your priority list, it can mean the difference between growing your business and closing your business.

Next week, we’ll explore how to take what you see as your company’s competitive advantage and making sure it is not easily imitated by your competitors.

The Small Business Leadership Academy (SBLA) is an intensive executive education program designed to strengthen the business acumen of small business leaders in Arizona. The program was jointly developed by the W. P. Carey School of Business and the Salt River Project (SRP), the program’s founding sponsor. Other seat sponsors this year include: Arizona Lottery, Blue Cross Blue Shield of Arizona, Hahnco and U.S. Bank.

Each week we will bring you a few salient points from each class as well as comments from the professors themselves and the impact the information has had on the students.

For more information about the Small Business Leadership Academy, please visit SBLA’s website.