Charles Schwab & Co. Archives

Az Business’ Most Influential Women will be honored Thursday

MIW_CoverPhotoDT

They are innovators, trailblazers and leaders of industry. They are Az Business magazine’s Most Influential Women in Arizona Business for 2016, as selected from a pool of more than 1,000 candidates by the editorial team at Az Business magazine and a panel of industry experts. The Most Influential Women of 2016 will be honored at… Read More →

Jalina Kerr: Most Influential Women in Arizona

Jalina Kerr

Jalina Kerr, vice president of advisor services, Charles Schwab & Co. Kerr, a 25-year financial services professional, has honed her expertise in client experience and service leadership in each of the roles she has held. Advice: “I encourage more women to consider financial services as a viable career choice. Ultimately, the nature of the industry is… Read More →

ASU Center becomes a resource to teach service

customer.service
by in Business News | Education | Workforce

Customer service was once viewed as the cost of doing business. “Across almost every industry, leaders are focusing on service as a way to compete in today’s competitive marketplace,” says Mary Jo Bitner, academic director for the Center for Services Leadership at Arizona State University’s W. P. Carey School of Business. But times have changed.… Read More →