Tag Archives: Cigna Medical Group

Cigna Medical Group

Cigna Medical Group: New Phoenix Facility

Rising from the site of a demolished building in Central Phoenix is CIGNA Medical Group’s new facility, which officially broke ground in late 2011 at 3003 N. 3rd St. and within a five-mile radius of five major hospitals.

The new medical office building will replace CIGNA’s Clyde Wright Center, which opened in 1982. CIGNA Medical Group has 23 additional medical offices, three in Urgent Care Centers and two others with CMG CareToday convenience care clinics.

The new facility is a three-story, 93,500 SF building. Its central location makes is easily accessible to Downtown Phoenix, SkyHarbor International Airport, the light rail system and Phoenix’s major freeways. The location was chosen so that it is most convenient for CIGNA Medical Group customers.

At the groundbreaking ceremony, Edward Kim, president and general manager of CIGNA Medical Group, spoke about the project and its emphasis on sustainability measures. These measures may qualify it for LEED Silver or Gold certification by the U.S. Green Building Council.

Former Phoenix Mayor Phil Gordon also spoke at the ceremony and welcomed CIGNA to the neighborhood. The facility was built on land that has been idle since 2009 and was covered with debris. With the help of both Mayor Gordon and Councilman Tom Simplot, Clarius Partners LLC acquired the land out of bankruptcy in August 2011 and immediately began work.

Orcutt|Winslow is providing the design services; Kimley-Horn is providing the civil engineering design for the new development; and Layton Construction is the project’s general contractor.

The facility’s scheduled completion is set for 4Q 2012.

For more information regarding Clarius Partners, LLC, please visit www.clariuspartners.com.

CMG CareToday, Food City Clinic, Phoenix, Ariz.

CMG CareToday Reflects, Respects Hispanic Culture With Food City Clinic

After opening 10 convenience care clinics within four years throughout the Valley, Cigna Medical Group (CMG) is locating its 11th clinic away from its usual, suburban retail setting and into a supermarket — Food City.

Partnering with Food City, CMG, the physician practice unit of Cigna HealthCare of Arizona, opened its no-appointment, no-insurance clinic within the supermarket on West Thomas Road in an effort to make care more accessible as well as continue to serve the diverse Phoenix community, specifically the Hispanic community.

“We felt it was very important for us to find new and innovative ways to really connect with that population,” says Henri Cournand, vice president of business development, CIGNA. “Through our research, we found that the Hispanic community is very loyal, and it’s a community that really has a trust in brand.”

This is where Food City comes into play, which, according to Cournand, is a trusted brand within the Arizona marketplace that has existing credibility with a targeted population.

In order to connect with the community and cater to its needs, both physically and culturally, CMG CareToday packaged its marketing around the Hispanic population and found areas that resonate with them — including nursery rhymes.

“One of our awareness strategies circles around a Spanish nursery rhyme called “Sana, Sana,” Cournand says, “and it’s sung to kids in Mexico when something hurts.”

CMG CareToday is also equipped with a bilingual staff. While it has been a challenge to find bilingual board certified nurse practitioners and physician assistants, at least one of the two staff members at the clinic at any time is bilingual, adding to the patient’s experience.

“We’ve really tried to make sure that when patients comes in and they’re engaged by our clinical staff, they feel safe,” Cournand says. “We try to connect with them not only around the medicine but also around things that are going to be relevant to them in a cultural perspective. And a lot of that speaks to how we communicate with the patients as well as the medical advice we give the patient.”

The clinic offers care for minor, low-acuity ailments and injuries, including coughs, cold, flu, ear aches, strep throat and conjunctivitis as well as sports physicals, immunizations and pregnancy tests. But what sets the CareToday clinics apart from the rest — aside from its bilingual staff and culturally-specific marketing — are its hours of operation and low costs.

CMG CareToday is open every day, except Thanksgiving and Christmas, until 7 p.m. weekdays and 5:30 p.m. on weekends. And the prices are lower than those of its primary competitors, too. Most regular visits are $59; competitors are priced closer to $75 a visit. Common lab services are $10.

Cournand says while the low-cost, no-appointment, no-insurance clinic industry had exponential growth at one point, it’s leveling off, and with the shortage of primary care physicians, CareToday is where people can go to “engage and get the care they need in the time and place that they need it.”

So far, response to the CMG CareToday in Food City has been positive with more than 70 percent of patients returning to the clinic. Cournand says word of mouth has helped gain visibility in the community.

“The summer months are the slowest months with less volume,” Cournand says. “But we’re really looking forward to the fall time period with the flu season and large volumes as a good indictor with regards to how well it’s being accepted into the local community.”

For more information about the CMG CareToday clinics, visit www.caretoday.com.

 

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If You Go

CMG CareToday
9020 W. Thomas Rd.
Phoenix, AZ 85037
623-772-1379
www.caretoday.com

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Health Care Leadership Awards 2011

Health Care Leadership Awards Ceremony 2011

Congratulations to all winners and finalists of the Health Care Leadership Awards 2011!

The Health Care Leadership Awards ceremony took place March 8, 2011 at The Ritz Carlton in Phoenix, Ariz. and had quite the turnout.

Guests included those within the health care community — all committed to bringing quality health care to the Valley.

This year we had a special keynote speaker Dr. Peter Rhee, Medical Director of University Medical Center – who gave a moving presentation.

Arizona Business Magazine presented a special Award of Merit to the University Medical Center Trauma Unit for its outstanding and heroic work.

 


News Coverage of HCLA 2011

3TV
ABC 15
CBS 5

 


Complete Photo Album
from the 2011 Award ceremony

Congratulations to the 2011 Health Care Leadership Award Honorees and Finalists!

Community Outreach

Winner:

Molly Stockley, Cancer Treatment Centers of America

Finalists:

Center Against Family Violence, Maricopa Integrated Health System

Jean Revard, Paradise Valley Hospital

Community Outreach winner Molly Stockley, director of marketing, Center Treatment Centers of America

Hospital Executive

Winner:

David Veillette, Cancer Treatment Centers of America

Finalists:

Jo Adkins, West Valley Hospital

Ruth W. Brinkley, Carondelet Health Network

Hospital or Medical Center Executive winner David Veillette, president and CEO, Cancer Treatment Centers of AmericaHospital or Medical Center Executive winner David Veillette, president and CEO, Cancer Treatment Centers of America

Institution or Education

Winner:

Home-Based Care Team, Cigna Medical Group

Finalists:

Dr. Mark Smith, Banner Health

Water Watchers Program, Phoenix Children’s Hospital

Institutional or Educational Program winner Home-Based Care Program, Cigna Medical Group

Insurance/Insurance Executive

Winner:

David J. McIntyre Jr., TriWest Healthcare Alliance

Finalists:

Blue Cross Blue Shield of Arizona

Benton Davis, UnitedHealthcare of Arizona

Insurance/Insurance Executive winner David J. McIntyre Jr., president and CEO of TriWest Healthcare Alliance

Manager

Winner:

Martha Martinez, Maricopa Integrated Health System

Finalists:

Nathan Lewis, Banner Health

Jean Revard, Paradise Valley Hospital

Health Care Manager winner Martha Martinez, manager of interpreters program, Maricopa Integrated Health System

Nurse or Nursing Advocate

Winner:

Stacy Danahy, Laser Spine Institute

Finalists:

Diane Drexler, Cancer Treatment Centers of America

Virginia Prendergast, Barrow Neurological Institute

Nurse or Nursing Advocate winner Stacy Danahy, director of medical operations, Arizona, Laser Spine Institute

Physician

Winner:

Dr. John Post, Maricopa Integrated Health System

Finalists:

Dr. Bentley Bobrow, Maricopa Integrated Health System

Dr. Andrew Garff, Paradise Valley Hospital

Physician winner Dr. John "Papa" Post, MD, medical director, McDowell Healthcare, Maricopa Integrated Health System

Researcher

Winner:

Dr. Eric Reiman, Banner Alzheimer’s Institute

Finalist:

Dr. David Adelson, Phoenix Children’s Hospital

Researcher winner Eric Reiman, MD, executive director, Banner Alzheimer's Institute

Surgeon

Winner:

Dr. David Adelson, Phoenix Children’s Hospital

Finalist:

Dr. Scott Peterson, St. Joseph’s Hospital and Medical Center

Surgeon winner David Adelson, MD, FACS, FAAP, medical director, Children's Neuroscience Institute, Phoenix Children's Hospital

Special Recognitions:

Behavioral Health Care Award

Richard Clarke, Magellan Health Services of Arizona

Behavioral Health Care Award winner Richard Clarke, PH.D., chief executive officer, Magellan Health Services of Arizona

Neonatal Care Award

Dr. Cristina Carballo, Phoenix Children’s Hospital

Neonatal Care Merit Award to Cristina Carballo, MD, medical director of neuro/NICU, Phoenix Children's Hospital

Hospital & Medical Center, Merit Award

St. Joseph’s Hospital and Medical Center

St. Joseph's Hospital and Medical Center, HCLA 2010; Flickr: AzNow.Biz


Complete Photo Album
from the 2011 Award ceremony

View all of the bios in the March/April issue of Arizona Business Magazine.


health care leadership awards - AZ Business Magazine Mar/Apr 2011

HCLA 2011- Institutional Or Education Program

Honoree: Home-Based Care Program, Cigna Medical Group

IHome-based Care Program, CIGNA Medical Group, 2011 Health Care Leadership Awardsn response to investigations concerning why some patients under a Medicare Advantage plan weren’t returning to their doctors, Cigna Medical Group established the Home-Based Care Program in 2004.

The program was created to assist these home-bound patients and to treat those who had recently experienced a severe health event and were about to face gaps in care.

The program has a team of physicians, physician assistants, registered nurses, practical nurses and social workers who visit patients in their homes to provide medical care. They monitor vital signs, provide treatment, review prescriptions, help patients take medications correctly, evaluate nutritional needs and coordinate with others to arrange community services.These interactions are recorded in an electronic health record and are shared with the patient’s primary care physician.

Patients in the program are maintaining, and in some cases improving, their health. There has been a 30 percent decrease in acute hospital admissions since the program began, due in large part to an improved ability to prevent life-threatening or severe changes in home-bound patients’ conditions.

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Mark Smith, System Director of Simulation/Innovation, Banner HealthFinalist: Mark Smith, M.D., System Director of Simulation/Innovation, Banner Health

In 2005, Dr. Mark Smith conceptualized and developed the first of Banner Health’s simulation centers at Banner Good Samaritan Medical Center. He currently serves as the system director of simulation and innovation for Banner.

Banner Health, one of the nation’s largest not-for-profit health systems, hopes to reduce medical errors and improve patient care by using high-tech mannequins that help simulate a variety of medical conditions and emergencies in its educational training centers. In 2009, Banner opened a second medical simulation training center in Mesa with more than 70 mannequins and a full-size emergency department, intensive care unit, pediatric/neonatal ICU and operating room.

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Finalist: Water Watchers Program, Phoenix Children’s Hospital

Water Watchers Program, Phoenix Children's HospitalArizona has the country’s second-highest number of child drownings. This devastating statistic is why the Injury Prevention Center at Phoenix Children’s Hospital created the Water Watchers program.
Water Watchers raises awareness about water safety, provides information about child drowning risks and teaches drowning prevention through a variety of outreach events throughout the year.

Water Watchers was co-founded by Druann Letter and Carol Achs, the mother and grandmother of Weston Letter, who drowned in 1998 at the age of three. The program has been recognized by the National Drowning Prevention Alliance, as well as the National Water Safety Congress.

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2010 Health Care Leadership Awards

2010 HCLA – Researcher

Honoree: Nabil Dib, Medical Director

Nabil Dib, MD, M.SC., FACC
Director, Cardiovascular Research
Mercy Gilbert Medical Center

A highly respected interventional cardiologist, Dr. Nabil Dib, director of cardiovascular research for Chandler Regional and Mercy Gilbert Medical centers, serves as principal investigator for a variety of cardiovascular clinical trials, including cardiac regeneration involving cell and gene transplant, new pharmaceuticals and genomics.

Nabil Dib, MD, M.SC., FACC Director, Cardiovascular Research Mercy Gilbert Medical Center, 2010 Health Care Leadership Awards

With a support team of 10, Dib treats patients with advanced cardiac disease and provides expert consultation to referring physicians from all specialties. His clinical services include assessment and diagnosis of cardiac diseases, angina, heart failure, arrhythmias, and vascular disorders, as well as pre-operative cardiac surgical evaluations.

In addition, Dib performs more than 330 non-surgical procedures annually, such as cardiac catheterization, balloon angioplasty, coronary artery stenting, intravascular ultrasound, percutaneous left ventricular assist devices, and peripheral vascular interventions.

A tireless scientist, Dib is committed to improving the lives of people suffering from heart disease by developing innovative treatment methods. One of his current areas of focus involves cardiac adult stem cell transplantation to determine if heart tissue damaged by a heart attack can, in fact, be regenerated. His research is also exploring the regeneration of blood vessels through gene therapy. To date, he has completed two leading-edge research projects in translational adult stem cell research, which led to FDA clearance for both projects to begin Phase I clinical trials.

Dib is the founding member and president of the International Society for Cardiovascular Translational Research, a nonprofit organization whose purpose is to bring innovations tested and proven through research into mainstream medical practice for the benefit of patients.

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Finalist: Mitchell Shub, MD

Mitchell Shub, MD
Medical Director/Research
Phoenix Children’s Hospital

Dr. Mitchell Shub, medical director of research at Phoenix Children’s Medical Group, has been in a leadership position at the hospital for 25 years. While he still sees patients on a daily basis, most of his time is spent overseeing research operations on campus. Mitchell Shub, Medical Director at Phoenix Children's Hospital, 2010 Health Care Leadership Awards

Additionally, he is co-chair of the Institutional Review Board, and chair of the Scientific Review Committee that reviews all investigator-initiated research studies and fosters collaborations with the University of Arizona Medical School, Arizona State University, T-Gen and Mayo Clinic.

Shub is involved in three research projects of his own and is developing two others, funded by grants from the National Institute of Health, UA and pharmaceutical companies.

In the health care industry for 28 years, Shub serves as professor of clinical pediatrics/associate head of the department of pediatrics at the UA. In this capacity, he oversees all pediatric training for medical students, and with the dean makes decisions on appointments, academic promotions and academic program development.

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David Winston, MD, FACP, AGAF
Director, Gastroenterology & Hepatology
Cigna Medical Group

Dr. David Winston has a long-standing commitment to medical research, and throughout his 35 years in medicine he has worked to develop a deeper understanding of the treatment and prevention of colon cancer and Hepatitis C.
Winston has been director of gastroenterology and hepatology at Cigna Medial Group in Sun City for nearly 20 years, and is a clinical investigator for the University of Arizona College of Medicine.

David Winston, MD, FACP, AGAF Director, Gastroenterology & Hepatology Cigna Medical Group, 2010 Health Care Leadership Awards

He has participated in 33 research studies, 18 of which he served as principal investigator. He has published 33 papers and lectured in 25 cities and five countries around the world about new advancements in GI treatment and research.

As a practicing physician, Winston treats patients daily for a wide variety of gastro and digestive needs, such as stomach pain, frequent indigestion, and chronic GI problems, and encourages patients to participate in clinical trials so science can progress in the areas of early cancer detection.


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