WebPT, developer of cloud-based software that makes clinics more efficient, now offers a Revenue Cycle Management service in addition to its industry-leading EHR system for physical therapists. Leveraging a team of deeply experienced billing specialists, WebPT is now offering a complete, turnkey solution to make billing and collections more efficient.
Electronic documentation of billable services and demographics will flow directly from the WebPT EHR system to a dedicated billing team, which will handle claims processing, reimbursement management and accounts receivable. This enables physical therapists to focus on patient care instead of back office billing. It also improves front office efficiency and saves time with the elimination of data double entry.
“We’re expanding the WebPT solution to help clinic owners become successful in all areas of their practice,” says Paul Winandy, CEO of WebPT. “Faced with declining reimbursements, it’s critical for therapists to get paid promptly and accurately for every service they provide. Our dedicated team of expert billing specialists makes sure that happens with our new ‘white glove’ billing service.”
WebPT has an impressive 95 percent first-pass claim acceptance record, resulting in an accelerated reimbursement process. Supported by the same premium level of customer service that WebPT members are familiar with, all billing and insurance filing needs are handled domestically with no automated phone systems or overseas staff.
Using WebPT’s integrated billing service is like having a dedicated expert employee on staff. Tasks such as posting and reconciling payments, and investigating, correcting and appealing insurance denials are all performed with WebPT’s all-in-one solution. Also available is real-time, 24/7 access to billing and claim information, which can be accessed from any computer, tablet, or Web-ready device. Customers are given access to a robust dashboard that will provide daily, weekly and monthly reports for their review. The dashboard will give insight into account aging, revenue per visit, payer mix and more, to help provide a deeper understanding into the cash flow of their clinic.
“WebPT’s billing experts are so accessible and knowledgeable of my clinic, that I feel like they are part of my staff, I know exactly who is handling my account, and appreciate never being handed off to a third party or offshore team,” says Zach Sutton, DPT, MS, OCS of McMinnville Physical Therapy. “The prompt service and communication WebPT provides has helped my clinic identify small errors that get claims rejected, and they fight for every dollar we can. As an integral part of my clinic’s success, WebPT handles important tasks which allow me the freedom to spend my time on treating my patients and growing my practice.”