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Staying Innovative as a One Man Operation

Spirit of Enterprise Award Finalists named

Arizona is still recovering from the Great Recession, and many local businesses are playing a key role in the comeback. Today, some of the state’s best companies are being recognized as finalists for the 18th annual Spirit of Enterprise Awards from the W. P. Carey School of Business at Arizona State University.

The prestigious awards recognize firms for creating jobs, boosting our economy and delivering great customer service. Past winners include well-known names like Cold Stone Creamery, Ollie the Trolley and Total Transit (Discount Cab), as well as fast-growing businesses, such as Infusionsoft.

“We look for Arizona businesses that demonstrate ethics, energy and excellence in entrepreneurship,” explains Sidnee Peck, director of the Center for Entrepreneurship at the W. P. Carey School of Business. “We also want to see innovation, a positive internal culture, and an impact on both our economy and our local community.”

The 18th annual Spirit of Enterprise Award finalists are:

• Clean Air Cab (Mesa) – a family-owned, eco-friendly cab fleet with consistent 100-percent annual growth and a Happy Ride consumer guarantee, sourcing more than 83 percent of its business needs from local providers and donating to local charities, including the ONE Community Foundation for advancing the rights of the LGBT community.
• Endless Entertainment (Tempe) – an events production and consulting company started by a college entrepreneur at ASU that has been lauded by Inc. magazine, has a strong customer-service focus, and has worked with a range of clients from San Diego Comic-Con and the X Games to the American Cancer Society, Autism Speaks, Target and Zappos.
• Ersland Touch Landscape (Phoenix) – a state-of-the-art landscape maintenance company with more than 30 years of experience, a complete customer “feedback log,” an Adopt a Highway commitment, work with nonprofits, and more than 400 residences and 20 homeowner associations as clients.
• India Plaza/The Dhaba (Tempe) – a small, minority-owned one-stop shop for all things Indian, including an award-winning restaurant, a marketplace and an education center, with a low staff turnover rate, a no-questions-asked return policy, and vegetarian, gluten-free and environmental initiatives.
• IO (Phoenix) – a firm focused on data-center technology, services and solutions that are defined by software, instead of physical locations, with more than 650 global clients, including Goldman Sachs and LexisNexis, as well as two patents and a focus on energy efficiency.
• I-ology (Scottsdale) – a woman-owned technology company offering Web design and related services that features close client relationships, heavy community involvement, and no management hierarchy, where all employees have the chance to participate in revenue sharing, stock options, flexible schedules and industry events.
• The James Agency (Scottsdale) – a boutique, full-service advertising and public relations agency specializing in high-end brands, which was started by a 25 year old and now boasts flexible work schedules, no outsourcing, annual pro bono clients and last year’s revenue of more than $2 million.
• Kitchell (Phoenix) – a 100-percent employee-owned commercial builder, developer and program manager launched 65 years ago, which now has more than 850 employees, international operations, innovations like virtual construction, an internal leadership program, significant charitable contributions, and a focus on safety, work quality and customer satisfaction.
• Melrose Pharmacy (Phoenix) – an independent pharmacy that offers fast, personalized service, contributions to the March of Dimes and other charities, and involvement in community issues, as well as achieving business goals of $2.7 million in sales by its third year in business and a 119-percent increase in net income so far this year.
• Potter’s House Apothecary (Peoria) – a pharmacy specializing in compounding, with its own continuous-quality-improvement program and patient seminars, which reached its three-year business plan projections in just 18 months and became one of fewer than 15 Arizona pharmacies with accreditation from the Pharmacy Compounding Accreditation Board.

The finalists from the W. P. Carey School for the Student Entrepreneurship Award are:

• Anthony Gonzales/Force Impact Technologies – Gonzales, who just graduated with his MBA, has made headlines as a finalist in Entrepreneur magazine’s College Entrepreneur of the Year competition with his grant-winning, ongoing development of FITGuard, a mouthguard designed to indicate when an athlete should be removed from a game for possible head injuries/concussions, as well as a matching smartphone application that can provide results to a diagnosing physician.
• Paige Corbett/PetSitnStay – Corbett was working as a kennel assistant and attending business school, when she came up with the idea to start an online service to connect pet owners with pet sitters and in-home care options as an alternative to less personal commercial boarding facilities.

Winners will be announced at a luncheon Friday, Nov. 21 at the JW Marriott Desert Ridge Resort & Spa in Phoenix. Hundreds of business and community leaders attend the annual event. Also, new this year, an entrepreneurship workshop will be held right before the awards luncheon. There, top W. P. Carey School faculty members will talk about what tools and techniques you can use to advance your business.

For more information on sponsorship opportunities or to attend, call (480) 965-0474, e-mail wpcentrepreneurship@asu.edu, or visit www.wpcarey.asu.edu/spirit.

The Spirit of Enterprise Awards are just one focus of the Center for Entrepreneurship, which helps hundreds of businesses each year. The center recently introduced the Sun Devil Select competition to honor ASU alum-owned or alum-led businesses, as well as the Sun Devil Igniter Challenge to help fund student businesses. The center also offers companies a chance to recruit and meet with top student talent, while allowing students to get hands-on business experience. It is a gateway to access other ASU business resources. The center is self-funded and utilizes community sponsorships and volunteers to sustain its activities.

Westgate Entertainment District

Spring Training Deals at Westgate District

It’s time to play ball! There is no better time to enjoy a spring afternoon, the smell of freshly cut grass and the thrill of cheering on your favorite baseball team than during Spring Training in Arizona.

Baseball reigns supreme in Glendale and the West Valley from February 26 to March 29 where five ballparks host more than half of the MLB teams in the Cactus League.

With over 20 restaurants, retailers and entertainment venues, Westgate Entertainment District is the hub of activity for baseball fans looking to grab a bite, a few beers and sweet treats or enjoy live music and a little shopping before or after the game.

Westgate has partnered with Camelback Ranch-Glendale, home of the Los Angeles Dodgers and Chicago White Sox, to offer a flat Discount Cab rate from Westgate to the ballpark for only $15.

All season long, fans are encouraged to show their ticket stub to take advantage of the many deals offered by Westgate tenants including:

Kabuki Japanese Restaurant
Show your same-day ticket stub to receive 20 percent off your bill. Not valid during happy hour and reverse happy hour. Excludes alcohol, tax, gratuity and the purchase of gift cards. One offer per party, per table, per visit. Cannot be combined with other offers or rewards. For dine-in only.
http://www.kabukirestaurants.com , 623-772-9832

McFadden’s
Enjoy 15 percent off your total bill when you show your ticket stub. The discount does not apply on event and game days.
http://www.mcfaddensglendale.com , 623-872-0010

Just Sports
Receive 20 percent off one regular-priced item when you show your ticket stub.
www.justsportsaz.com , 623-872-9490

The Shout! House
Show your ticket stub to receive a $1 well drink or $1 domestic draft.
http://www.theshouthouse.com/az , 623-772-1500

Cold Stone Creamery
Cool down with a sweet treat and receive 10 percent off any order with a same-day ticket stub (excluding gift card purchases).
www.coldstonecreamery.com , 623-877-1580

Saddle Ranch Chop House
Guests will receive 20 percent off their total bill when they show their same-day ticket stub.
http://www.srrestaurants.com/glendale , 623-889-7770

IT’SUGAR
Enjoy 20 percent off bulk candy with your spring training ticket stub. Promote code: ST14.
www.itsugar.com , 623-877-8124

Razzleberriez Frozen Yogurt
Buy one yogurt, get the second one 50 percent off when you show your same-day ticket stub. Additionally, receive $5 off when you purchase $25 or more. Discounted yogurt of equal of lesser value; offer cannot be combined with other offers.
www.razzleberriezyogurt.com , 623-877-3542

Which Wich
Receive free chips or a cookie with every wich purchase when you show your ticket stub.
www.whichwich.com , 623-977-9424

M.U.G. Men’s Ultimate Grooming
Enjoy 20 percent off the Ultimate Haircut or Ultimate Shave when you show your ticket stub.
www.mugonline.co , 623-772-7279

la Lady Boutique
Enjoy 20 percent off anything in the boutique when you show your ticket stub.
www.facebook.com/laLadyDesigns , 623-872-9677

For more information about Spring Training deals, visit www.westgateaz.com/springtraining. For information on Westgate Entertainment District, a retailer directory or to see what’s happening today, visit www.westgateaz.com.

Westgate Entertainment District

Coyotes Season Kicks off at Westgate District

The Phoenix Coyotes are back in action starting Thursday, Oct. 3 for the home opener against the Rangers and fans can expect special offers and discounts all season long.

Westgate Entertainment District is the perfect place to grab a bite, sweet treat or refreshing beer or cocktail before or after the game and tenants are pulling out all the stops when fans show their ticket stub on home game days. Coyotes discounts and specials at Westgate include:

McFadden’s
15 percent off your total bill after any Coyotes with a game-day ticket stub.
http://www.mcfaddensglendale.com, 623-872-0022

Whiskey Rose
15 percent off your total bill after any Coyotes with a game-day ticket stub.
www.whiskeyrosewestgate.com , 623-877-7673

Calico Jack’s
Receive a complimentary House Margarita or Domestic Draft with the purchase of any entrée with a game-day ticket stub.
www.calicojacksglendale.com, 623-877-5225

Just Sports
20 percent off one regular-priced item with a game-day ticket stub.
www.justsportsaz.com , 623-872-9490

Which Wich
FREE house chips or a cookie with the purchase of any Wich and $10 off any catering tray. Offer valid any day of the week with a Coyotes ticket stub.
www.whichwich.com , 623-977-9424

Shane’s Rib Shack
FREE 10-piece traditional chicken wings with the purchase of 20-piece traditional wings and 15 percent discount on all catering orders with a game-day ticket stub.
www.shanesribshack.com , 623-877-7427

Hell’s Half Acre
Coyotes fans who show their ticket game-day ticket stub will receive their first drink on the house.
https://www.facebook.com/pages/Hells-Half-Acre/103233899752665, 623-877-8447

Razzleberriez Frozen Yogurt
Buy one yogurt, get one 50 percent off of equal or lesser value with a game-day ticket stub.
facebook.com/RazzleItUpWestgate, 623-877-3542

The Shout! House
Free cover for you and a guest with a game-day ticket stub.. Must be 21 or older.
http://www.theshouthouse.com/az , 623-772-1500

Cold Stone Creamery
10 percent discount to those who present their game-day ticket stub.
www.coldstonecreamery.com , 623-877-1580

IT’SUGAR
15 percent off bulk candy purchases with a game-day ticket stub.
www.itsugar.com, 623-877-8124

Johnny Rockets
10 percent off your entire bill when you present a Coyotes ticket stub any day of the week, except game days.
www.johnnyrockets.com , 623-877-2977

Mama Gina’s
10 percent off your entire bill (excludes personal pizza and liquor) with a game-day ticket stub.
http://mamaginaspizzeria.com, 623-872-0300

la Lady Boutique
FREE hair accessory (up to a $10 value) with your next handbag, jewelry, or hat purchase over $25 with a game-day ticket stub.
www.facebook.com/laladydesigns , 623-872-9677

M.U.G.
20 percent off the Ultimate Haircut or shave with a game-day ticket stub.
www.mugonline.com , 623-772-7279

Samira’s Accessories
15 percent off your next purchase with a game-day ticket stub. One coupon per day, per purchase.
http://www.samirasaccessories.webs.com/

So-Oh! Fashion
$10 off any purchase of $30 or more with a game-day ticket stub.
623-877-8546

For more information, visit www.westgateaz.com.

Chandler Innovation Center

Nominate Your Favorite for a Spirit of Enterprise Award

Want to help honor your favorite Arizona company? Nominate it for a 2013 Spirit of Enterprise Award.

The awards from the W. P. Carey School of Business at Arizona State University recognize some of Arizona’s best businesses for creating jobs, boosting our economy and treating customers right. Past winners include well-known names like Cold Stone Creamery, China Mist, Ollie the Trolley and Total Transit (Discount Cab), as well as rapidly growing businesses, such as GlobalMed and WebPT.

“We’re looking for firms that demonstrate ethics, energy and excellence in entrepreneurship,” says Gary Naumann, director of the Spirit of Enterprise Center at the W. P. Carey School of Business. “They should have a great story and a positive culture internally, and be exemplary community partners in terms of how they give back.”

You can nominate any company that is:

* A for-profit enterprise in business for at least four years;
* Incorporated, headquartered or having a majority of its business operations in Arizona;
* Employing at least three or more full-time workers;
* Able to demonstrate profitability over the last three years combined.

In addition, one minority-owned business will receive the Gary L. Trujillo Minority Enterprise Award sponsored by Blue Cross Blue Shield of Arizona.

Once a company is nominated, it will have until July 31 to complete an awards application.

The winners of the 17th annual Spirit of Enterprise Awards will be announced at a luncheon at the JW Marriott Desert Ridge Resort & Spa in Phoenix on Nov. 22. Hundreds of Arizona business and community leaders attend this annual event.

For more information on nominating a company, applying for the awards, or attending the luncheon, call (480) 965-0474 or visit spiritofenterprise.org.

These awards are just one focus of the Spirit of Enterprise Center, which helps hundreds of businesses each year. The center offers companies the chance to recruit and meet with top student talent, while also allowing students to get hands-on business experience. In addition, companies can use the center to access other ASU business resources. The center is self-funded and utilizes community sponsorships and volunteers to sustain its activities.

cold stone creamery

Cold Stone Creamery Expands Into Egypt and Africa

The year 2012 is shaping up to be an exciting one for Scottsdale-based Cold Stone Creamery’s international growth with a recent franchise agreement signed for development within Egypt. As Cold Stone Creamery gains a presence in its 19th country, it more momentously is entering Africa, the second largest continent in the world. Kahala, Cold Stone Creamery’s parent company, has signed a 10-year Master Franchise agreement with Squadra to bring the Ultimate Ice Cream Experience to Egypt with a goal of eight stores in the first four years alone.

Squadra is the collaboration of three organizations that together bring over 50 years of experience in the fields of trade and industry in different segments including automotive, leisure, fashion and garments in general trading and retailing. Together, these three companies formed Squadra to become Egypt’s premiere fashion leader in the food and beverage sector through creativity, quality, differentiation and innovation.

“Cold Stone Creamery has successfully managed to preserve the warm feeling of stepping into a traditional creamery with fresh and rich aromas, while also utilizing the advances of the millennium to continue growing into a cutting-edge brand that is recognized and embraced throughout the world,” said Hany Tanyous, CEO of Squadra. “It is the perfect fit for Egyptian consumers who value high quality products and appreciate the tradition behind it. We anticipate great success and rapid growth for Cold Stone Creamery in our local market.”

Squadra has a strong retail presence which will enhance its ability to secure premier locations throughout the market. The first store will open in June 2012, followed by the second store shortly after. A third location is also planned for the fourth quarter of 2012.

“We are pleased to continue to strengthen our international presence by entering an entirely new continent. Squadra is the perfect partner for this important milestone with their great reputation, incredible knowledge of the market and a very successful track record,” said Dan Beem, Cold Stone Creamery’s President of International. “We have great expectations for Cold Stone Creamery to flourish within Egypt, as well as future plans to continue expanding throughout the continent of Africa.”

Cold Stone Creamery’s explosive international growth began in November 2005 when the company opened its first international store in Tokyo, Japan. Today, Cold Stone Creamery stores are operating in more than 380 international locations in 19 countries including China, South Korea, Canada, Denmark and the United Arab Emirates.

For more information on Cold Stone Creamery, visit Cold Stone Creamery’s website at coldstonecreamery.com.

man eating ice cream

First Job: Dan Beem, President of Cold Stone Creamery and Kahala International

Dan Beem
President, Cold Stone Creamery/Kahala International

Describe your very first job and what lessons you learned from it.
My first job was as a bartender at TGI Fridays when I went away to college. It was such a great experience and taught me how to multitask and handle stressful situations calmly. It also helped me develop an intuition on reading people, which is still invaluable today.

Describe your first job in your industry and what you learned from it.
My first management job was running the Planet Hollywood restaurant in Las Vegas. The place was crazy, where a slow day was $28,000 in sales and a busy day was $125,000. It gave me a great foundation for time management, profit and loss, and public relations skills. The team we worked with there was one of the best.

What were your salaries at both of these jobs?

As a bartender I made $2.13 an hour plus tips, and as a manager for Planet Hollywood I made $32,000 per year.

Who is your biggest mentor and what role did they play?

My biggest mentor has been my father. He is an incredible human being who has the strongest work ethic out of anyone I have ever met. He is one of those people that is knowledgeable on so many different things and just loves to teach. I remember in junior high thinking how I did not want to be like him when I grew up, and then waking up one day in my early 20s striving to be more like him everyday. I am so blessed to have him in my life.

What advice would you give to a person just entering your industry?
My advice would be two-fold: First, as you get comfortable start meeting with people in other departments on a regular basis. This will allow you to be able to better understand the different disciplines involved in your business and enable you to talk knowledgeably on a number of different things, which will get noticed. Secondly, I would make sure you volunteer to take on any project you can. You will learn more from leading a project than any other way and will truly become the subject matter expert. This usually transitions to people coming to you for answers and opens up additional opportunities along the way.

If you weren’t doing this, what would you be doing instead?

If I wasn’t doing this now I think I would own a little beach bar in Mexico. Warm weather and beautiful sunsets always sound good.

www.coldstonecreamery.com
www.kahalacorp.com