commitments Archives

Do Men Care About Work-Life Balance?

Dad working from home

In a word, yes! When it comes to work and family, men and women are more alike than different, according to a new research study of employees around the world. This finding conflicts with a widely held assumption that male identity is rooted in work, whereas women place a higher priority on personal and family… Read More →

“Your Call Is Not That Important To Us”

Your Call IsNot Important

“Please hold — your call is important to us.” If you’ve ever heard that sentence then you know what it’s like to be “on hold” for customer service. Journalist and author Emily Yellin found herself suspended in customer service no-man’s-land when she tried to get her home warranty company to honor their commitments. The experience propelled… Read More →