Tag Archives: Cox

internet

Cox launches Phoenix WiFi hotspots

At today’s city of Phoenix Technology Summit, Councilman Bill Gates shared that Cox Communications has activated more than 500 city-wide Cox WiFi hotspots in the valley for Cox High Speed Internet customers and visitors to the valley who are cable internet customers in other areas of the country. The Cox WiFi hotspots are located in Phoenix’s City Council District 3 at locations such as the Phoenix Workforce Connection (7th St. and Mountain View), Sunnyslope Community Center (802 E. Vogel Ave.), and Palma Park (8940 N. 12’h St.), just to name a few. Cox will deploy more than 1,200 hotspots in communities valley wide by the end of the year, with a goal of more than 2,500 hot spots in metro Phoenix by the end of 2015.

“As users’ needs and behaviors continue to change over time, especially with the explosive growth of smart phones, tablets and other connected devices, Cox’s launch of a WiFi network, makes Phoenix a more attractive, livable, high-tech city,” said Councilman Bill Gates, Chair of the City’s Finance, Efficiency, Economy, and Sustainability Subcommittee. The Cox WiFi launch comes on the heels of the company’s announcement that residential gigabit internet speeds are now available in the Phoenix Metropolitan area,-Cox first market in the country to offer residential Gig service — offering consumers speeds 100 times faster than the average speed in the market today.

“In addition to the incredible speeds Cox offers in the home, our customers want access to reliable high speed Internet wherever they are,” said Susan Anable, VP of Public Affairs, Cox Southwest Region. “Cox has invested more than $3 billion in Arizona communities through infrastructure upgrades since 1996. This investment has readied us to take the step of offering hotspots all over the Valley, so our customers can access the Internet not just within the walls of their home, but to the corners of their community.”

In addition, Cox customers also have free access to the nation’s largest WiFi network of more than 300,000 cable Wifi hotspots across the country made possible by a collaboration of cable companies across the country, called Cable WiFi, launched in 2013.

“The addition of Cox WiFi hotspots throughout the Phoenix Metro area that link us to this nationwide network of Internet accessibility, is great not only for our residents, but for economic development and tourism,” said Gates.

Cox customers who are looking for WiFi access can go to www.cox.com/hotspots and enter their current location to find nearby hotspots. Users can also click on a WiFi icon on the map or download the Cox Connect app for iPhone and Android devices and immediately access directions to or from the specific WiFi hotspot address. Once a user has logged into a Cox WiFi or CableWiFi hotspot, his or her wireless device will automatically recognize and logon to other Cox WiFi and CableWiFi hotspots for up to two years. For more information, visit the Cox WiFi homepage at www.cox.com/wifi.

From left: Steve Atlas, Alice Atlas, Cox President Pat Esser, Allison Atlas and Jenna Atlas. The Atlas family is the first to sign up for the company’s coming gigabit Internet service.

Valley’s 1st Gigabit Internet home revealed

Cox Communications senior executives visited the first Arizona home to sign up for gigabit Internet service. Cox Communications President Pat Esser, Cox Communications Senior Vice President and Southwest Region Manager John Wolfe and Cox Enterprises (parent company of Cox Communications) CEO John Dyer met the Atlas family and thanked them for signing up for Cox’s new gigabit Internet, the first single family home in the state to embrace the nation’s fastest speed.

We’ve committed to rolling out gigabit speeds in all our markets as a broadband choice for all customers. The Atlas family is the first of many homes to embrace this ultra-fast Internet and the ‘Gig Life’ it brings,” said Pat Esser, president, Cox Communications. “Our pace of investment and innovation will only increase to continue to help business and residential customers connect to the things they care about most.”

Later this month, Cox Communications will activate its new ultra-fast gigabit Internet (100 times faster than the average speed today), known as G1GABLASTSM, to the first single family homes in Arizona, part of its plan to provide gigabit speed options to all its customers nationwide. The Atlas family was the first to sign up for the ultra-fast broadband service and will begin enjoying the new speeds by the end of October.

Cox has been delivering gigabit speeds to business customers for more than 10 years. In April this year, the company announced plans to deliver gigabit Internet speeds to all residential customers, starting with new residential developments this year. In Phoenix, Las Vegas and Omaha, Cox will also begin to deploy gigabit service to existing neighborhoods, starting with Phoenix in October.

In all Cox locations, the company will begin market deployment of gigabit speeds by end of 2016 to give more customers the choice of the ultra-fast service.

G1GABLAST from Cox – offering speeds as fast as 1,000 megabits per second – will deliver more speed, a powerful home network and rich broadband enabled services to customers. The service also includes the latest high-speed Wi-Fi router, one terabyte of cloud storage, Cox Security Suite and Family Protection and 10 email boxes each with 15 gigabytes of storage. G1GABLAST is available in the Phoenix market for $69.99 per month when combined with Cox’s most popular service bundles.

Cox has consistently and aggressively increased broadband speeds for years – 1000% over the last 13 years alone – boosted by network investments of $15 billion in the last decade. This year the company has doubled speeds in its most popular tiers (25 Mbps increasing to 50 Mbps; 50 Mbps increasing to 100 Mbps).

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Cox begins offering residential Gigabit Service

Cox Communications today announced that its gigabit internet service for residential customers will be available in customer homes starting later this month. Marketed under the brand name “G1GABLASTSM,” Cox will offer speeds 100 times faster than the average speed in the U.S. today.

The service will be first available in parts of the Phoenix Metropolitan area, and will continue to expand there as well as in Las Vegas and Omaha, and in new developments in all Cox markets nationwide. In all Cox locations, the company will begin market-wide deployment of gigabit speeds to residential customers by the end of 2016. The company has been deploying gigabit speeds to businesses for more than 10 years.

“We are excited to deliver the choice of gigabit speeds to our customers,” said Cox Communications President Pat Esser. “Coupled with our 2,300 employees in the Valley and more than 20,000 nationwide, our latest investments and the deployment of the fastest speeds available are powering economic growth and development for businesses and residents of the communities we serve.”

G1GABLAST will be available in the Phoenix market for $69.99 per month when combined with Cox’s most popular service bundles, and will deliver more speed, a powerful home network and rich broadband enabled services to customers.  The service offers speeds as fast as 1 gigabit per second – will deliver more speed, a powerful home network and rich broadband enabled services to customers. G1GABLAST also includes the latest high-speed Wi-Fi router, one terabyte of cloud storage, Cox Security Suite and Family Protection and 10 email boxes each with 15 gigabytes of storage.

“Starting today, trained teams of Cox sales representatives will be personally reaching out, door to door, into the neighborhoods that will be the first to have 1G speed available.  Cox will continue outreach into neighborhoods as gig service becomes available, said John Wolfe, Senior Vice President of the Southwest region-Cox Communications.

Marketing and sales promotions will include broad digital advertising and social media, direct mail and print and outdoor advertising. Cox will be demonstrating the service at community events throughout the region and at its retail Cox Solutions Stores. Consumers also can sign-up at www.cox.com/giglife.

While focused on bringing gigabit speeds to its customers, Cox doubled the speeds of its most popular tiers of service this past summer. Cox High Speed Internet Preferred has increased from 25 megabits per second to 50 megabits per second. Cox High Speed Internet Premier has increased from 50 megabits per second to 100 megabits per second. These tiers represent more than 70 percent of Cox’s high-speed internet customers. Committed to offering access and choice, Cox has increased broadband speeds more than 1,000 percent over the past 13 years.

In the last 10 years, Cox has invested more than $15 billion in its communities through infrastructure upgrades to deliver video, phone and high-speed Internet and home security and automation service to homes and businesses in the company’s service area. Additionally, the company gives tens of millions of dollars annually in cash and in-kind contributions to support the communities in which it operates.

internet

Cox names new Southwest Region manager

John WolfeCox Communications announced today that John Wolfe will take the reins as senior vice president and southwest region manager, effective immediately. The region is Cox’s largest nationwide and includes Las Vegas, Phoenix and Tucson metropolitan areas. Wolfe comes to the Southwest from Cox’s Northeast region, where he served as the senior vice president and region manager.

A nearly 30-year cable industry veteran, Wolfe has a demonstrated track record of success. After joining Cox in 1995 as part of the Times Mirror acquisition, he led the development of Cox’s government affairs, internal and external communications and corporate philanthropy strategies in New England, before being promoted to general manager, Northeast region in 2012. During his tenure as Cox’s Northeast region leader, Wolfe guided the company’s operations in Rhode Island, Connecticut and Ohio during a time of intense industry competition and company transformation.

Well-known in the communications industry for leading teams and working effectively with people, Wolfe’s abilities contributed to the Northeast’s company-leading customer satisfaction scores in 2012 and 2013. Prior to Cox, he served as director of public information for the National Cable and Telecommunications Association and managing editor for Cablevision magazine.

Wolfe’s appointment follows company veteran Steve Rizley’s recent retirement announcement.

“With his tremendous leadership abilities, combined with a strong sense for what it takes to compete in our industry, I am confident that John will ensure the Southwest region remains a focal point for aggressive investment, growth and innovation, starting with Cox’s Gigabit Internet deployments this year,” said Paul Cronin, senior vice president of customer experience for Cox. “Under John’s direction, Cox will continue to lead Arizona and Nevada as a significant employer, community contributor and technology enabler.”

Cox recently announced plans to offer Gigabit Internet speeds, 100 times faster than the average Internet speed in homes today, starting later this year with new developments nationwide. In addition, the company is aggressively upgrading existing neighborhoods in Phoenix and Las Vegas metro areas in the Southwest region. The first customers are expected to come online in Phoenix in October.

Wolfe will relocate to Phoenix, the company’s Southwest region headquarters, and site of a recently created national call center of excellence.

kids.online

Mesa Schools, Cox Begin Pilot Program

Cox has announced the continuation of its participation in Connect2Compete for two more years and pledged $15 million in support of broadband adoption initiatives through 2016. The broadband adoption program offers discounted high speed Internet service to low-income families with children who qualify for the National School Lunch Program.

Locally, Cox Arizona also announced a partnership with Mesa Public Schools to help connect low-income families who qualify for Connect2Compete with the tools needed to bridge the digital divide for school-aged children.

Today, more than 15,000 families have enrolled in Cox’s Connect2Competeprogram, bringing broadband service to their homes and helping close the digital divide for some of America’s most vulnerable residents. Since 2012, Cox has actively promoted the Connect2Compete program in partnership with dozens of community organizations, agencies and officials to help spread the word about the program. Across its 18 state footprint, more than 500,000 flyers have been distributed to families in 6,500 schools, and nearly 200,000 public service announcements have aired on its cross-channel cable network lineup.

“Connecting youth to technology is a core value of Cox Communications, and has guided our community investment initiative for decades. But in today’s digital economy, the Internet is a critical educational resource for America’s youth and their families,” said Pat Esser, Cox President, when he announced Cox’s renewed commitment to Connect2Compete. “Together with Connect2Compete, we are making great progress in bringing Internet service to more low-income families in the communities we serve.”
The partnership with Mesa Public Schools is a pilot program in which a $10,000 grant to Good Tech America, underwritten by Cox Arizona, is offering 100 refurbished computers to Mesa families for just $10 when they sign up for Connect2Compete.

“Cox’s involvement in Connect2Compete has demonstrated the powerful impact a company can have on its local school districts and their students,” said Dr. Michael B. Cowan, superintendent of Mesa Public Schools. “We applaud Cox’s is commitment to closing the digital divide for our families and their willingness to expand Internet access to low-income households in Arizona.”

Cox has made the Connect2Compete program enrollment easier for families by expanding low-income eligibility programs from beyond just the National School Lunch Program. Other legibility programs include Temporary Assistance for Needy Families (TANF) and the Supplemental Nutrition Assistance Program (SNAP).

For more information on Cox’s Connect2Compete program, visit www.connect2compete.org/Cox.

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Cox Arizona hiring more than 150

Cox Communications is recruiting for multiple full time sales and customer care positions as well as part time collections positions for its Phoenix locations. Additionally, Cox is hiring several bilingual sales and retention employees for the Phoenix area’s national Cox Spanish Center of Excellence.

Interested candidates can apply online now at the Cox website’s Careers page found at www.Cox.com.

Cox employees receive competitive benefits and perks such as:
• Medical and dental insurance on day #1
• Vision insurance
• Discounted Cox TV, Internet and phone services
• Tuition reimbursement
• Pension
• 401 (k) plan

Cox Arizona prides itself in its exciting and fast-paced work environment that strives to engage employees through community involvement and personal growth. In addition to topping numerous J.D. Power and Associates’ lists, Cox has been named one of Top Best 25 Places for Women to Work, and Cox employees give back to the communities through the more than 39,000 hours of volunteer services logged by employees last year.

cox-hires-stephen-rizley

Long-time Cox leader Rizley announces retirement

Cox Communications Senior Vice President and General Manager Steve Rizley will retire at the end of the year. During his 34-year career at Cox in Phoenix, Rizley motivated and galvanized those around him, and created unique relationships with his employees, customers and the Southwest community through his many years of service to area non-profits. Rizley announced his retirement to employees last month.

In announcing Rizley’s decision to retire, Paul Cronin, Sr. Vice President of Operations, Cox Communications said “It’s never easy to say good-bye to a friend and colleague, especially one that has been a part of the Cox Family and the cable industry for more than 30 years. As general manager, Steve worked tirelessly on his employees’ behalf each day, and made sure Arizona was at the forefront of new product launches for our customers, including brining the company’s first gigabit residential product offering to the Valley and the latest Internet speed increases to customers statewide.”

Rizley has long been a community advocate for organizations including the American Red Cross, Greater Phoenix Leadership, Arizona Historical Advisory Commission, and Cox Charities to name a few, and is a past-chair of the Greater Phoenix Chamber of Commerce and campaign cabinet co-chair for the Banner/M.D. Anderson Cancer Center capital campaign. He has also received several prestigious business and industry awards and honors including the National Cable & Telecommunications Vanguard Award and the “Man of the Year” from the American Cancer Society, as well as the Cable Television Advertising Bureau’s President’s Award.

“Steve’s well-deserved reputation was built on much more than his professional excellence serving Cox’s Southwest Region. During his time as Chairman of our Board of Directors, he left his mark on our Chamber and the business community with strong, visionary servant leadership that has helped shape our organization and our state. We are all indebted to Steve for his dedication and service, and I, personally, am proud to call him my friend.” said Todd Sanders, president and CEO of the Greater Phoenix Chamber of
Commerce.

”It has been a great pleasure and inspiration having a leader like Steve at the helm for Cox for so many years. While the company has enjoyed great success in Arizona and Nevada under Steve’s leadership, he has also made our communities stronger with his commitment to local service and business leadership,” said Susan Anable, Vice President of Public Affairs, Cox Communications Southwest Region.

The company said it plans to announce Rizley’s replacement in the coming weeks.

internet

Cox Brings Gigabit Speeds to Arizona

Joined by government and community leaders at the site of the new Mark Taylor San Travesia Luxury Apartments in Scottsdale, Cox Communications President Pat Esser announced the company’s plans to roll out gigabit Internet speeds across its markets. The company will start with new residential construction projects nationwide. In Phoenix, Las Vegas and Omaha, Cox will begin to deploy technology to enable both new and existing neighborhoods to have gigabit speeds. In all Cox locations, the company will begin marketwide deployment of gigabit speeds by the end of 2016.

“We are excited about our road map to offer gigabit speeds to all of our residential customers,” said Esser. “Starting today, we will begin deploying new technology and infrastructure that will give customers the choice of gigabit speeds in all markets we serve.”

Attended by representatives from cities across the Valley, county and state, the event was held at the site of the new Mark Taylor San Travesia Luxury Apartments in Scottsdale where Cox has partnered with Mark Taylor to begin offering gigabit services to residents of the complex, in addition to providing Cox Metro Wi-Fi service to the common areas such as the community pool and community center.

“We are thrilled to be the first community in the Valley to partner with Cox to offer gigabit speeds this fall. Offering the fastest Internet speeds and Wi-Fi access where our residents live and play, makes it essential to connecting our tech- savvy residents,” said Dale Phillips, president of Mark-Taylor Residential.

The company announced that Cox’s metropolitan Wi-Fi service will launch later this year. The service will be available in high-traffic areas such as restaurants, malls, parks and sports arenas. Additionally, through the company’s partnerships with other cable companies, Cox customers can access 250,000 Wi-Fi hotspots across the country as they travel.

The company also said it will double Internet speeds for existing customers in its most popular tiers this year. Cox High-Speed Internet Preferred tier customer speeds will increase from 25 megabits per second to 50 megabits per second and Premier tier customer speeds will increase from 50 megabits per second to 100 megabits per second. These tiers represent more than 70 percent of Cox Internet customers in Valley. Over the last 12 years, Cox has increased broadband speeds 800 percent.

“Arizonans have made Cox the largest ISP in the state for over 15 years. Millions of customers rely on us each day for personal communications, commerce, education and entertainment,” said Steve Rizley, senior vice president and general manager in the Southwest region. “Cox takes their trust seriously, and we will continue our investment and delivery of the fastest Internet speeds in the market.”

“Cox has consistently and aggressively increased its investment in its broadband network, powering economic growth and development for businesses, residents and our state overall. It is not a surprise to see that they are continuing this commitment to Arizona by expanding gigabit services to our residents,” said Todd Sanders, president and CEO of the Greater Phoenix Chamber of
Commerce. “Arizona is fortunate to have a committed partner like Cox to help us continue to grow and prosper.”

In the last 10 years, Cox has invested more than $15 billion in its communities through infrastructure upgrades to deliver video, phone and high-speed Internet service to homes and businesses in the company’s service area. In Arizona, Cox has created more than 2,900 jobs and is responsible for a combined payroll of nearly $195 million.
Additionally, this year, the company gave more than $17 million in cash and in-kind support to partners in the cities and towns served in Arizona.

tucson

Get Started Tucson announces finalists

Cox Business and Inc. magazine have announced the finalists of Get Started Tucson (#GetStartedTucson) taking place on Wednesday, May 14, 2014 at the Tucson Scottish Rite, 160 South Scott Avenue, Tucson, Arizona.

The prize package has also doubled including $5,000 cash, one free year of Cox Business service*, a robust marketing package from Cox Media, and Involta’s compliant cloud VM Ware virtual server for one year all valued at nearly $11,000.  The networking kicks off at 5:30 p.m. and spots are still available to attend the live, free event.  Registration is available at www.coxblue.com/getstartedtucson.

Over 20 businesses applied to present at Get Started Tucson. The businesses selected to pitch at the live event were selected based on innovation, ease of implementation and benefit to the community.  The five finalists are:

  • Darling Geomatics is a 3D scanning and modeling services for aerospace, defense, civil engineering, architecture, archaeology and entertainment industries.
  • Southwest Spirits is Tucson’s first Sonoran based distillery creating premium, local and organic vodka, gin and tequila.
  • Outski combines travel planning, booking tools, social collaboration and a built-in savings account in one online tool making planning for travel easy and accessible to anyone.
  • SmartStar provides digital educational games to empower young people by teaching practical real-life skills in a fun, engaging, and interactive experience.  SmartStar’s objective is to equip children with the critical-thinking and problem-solving skills needed for life.
  • Scraps on Scraps is a residential food waste/compostable material pick up company with a goal to help individual households reduce the amount of compostable materials in our landfills.

A representative from each of these companies will pitch their idea in 2.5 minutes to a distinguished panel of experts.  One winner will be named to receive a prize package valued at nearly $11,000 which includes:

  • $5,000 cash
  • Cox Business service for one year valued at $1,000
  • Cox Media marketing package valued at $3,300 including digital creative consultation, Google analytics consultation, web ads and Cox.com webmail campaign.
  • Involta’s compliant cloud IaaS  free VM Ware virtual server for one year valued at $1,500. Package includes:  Single Processor Power, 512 MB RAM, 5 GB Storage, 50 GB Metered Bandwidth, CentOS, Apache, Perl, PhP, MySql.

Local partners helping to make Get Started Tucson possible include Inside Tucson Business and Involta.

Local businesses not competing are encouraged to attend this free event for networking and learning opportunities from accomplished leaders in digital marketing, funding and business growth strategy.

The event will begin at 5:30 p.m. with networking and will include food and drinks.

hispanic

Cox honors Latina entrepreneurs

Cox Business announced today a partnership with Prensa Hispana newspaper, Azteca AméricaPhoenix and the Arizona Hispanic Chamber of Commerce (AZHCC) to recognize successful Latina entrepreneurs whose talent and innovation in the businessworld are helping other small businesses grow throughout Arizona.

“According to the 2013 AZ Women-owned Business Enterprise Report we released earlier this year, Latinas make up the single largest minority group among women-owned businesses,” said Mónica Villalobos, Vice President for the AZHCC. “This is a tremendous accomplishment, and our partnership with Cox Business is a great way to show our support to these entrepreneurs that are making a tremendous impact in our community.”

This one-of-a-kind campaign includes a series of 30-second spots produced in English and Spanish, that highlight two outstanding Latina Entrepreneurs in Phoenix. These spots will run across the Cox channel line up throughout the month ofJune. Through the media partnerships, honorees’ stories will also appear on the pages of Prensa Hispana newspaper, Azteca América Phoenix’s newscasts and through communication vehicles of the Arizona Hispanic Chamber of Commerce.

“These women embody a true entrepreneur spirit of creativity, dedication and hard work, that positively impacts our community and state’s economy,” said Steve Rizley, Sr. Vice President and General Manager, Cox Communications.  “We hope that all the efforts these Latina entrepreneurs are doing to contribute to Arizona’s business growth inspires others to do wonderful things for our state.”

The individuals featured in the Phoenix campaign are:

Linda Valenzuela, MIA Cosmetics
LindaValenzuela is a make up artist, master stylist, and owner of Mia Cosmetics, a growing force aimed at satisfying the real and fantasy beauty needs of individuals through quality products and services. A professional stylist for over 10 years, Linda’s work has appeared in fashion magazines, catalogues, and runways, including W Magazine, SkyMall and FIDM Prom Web LA. Linda is a popular guest teacher and lecturer at notable cosmetology and art schools, as well as volunteer instructor for the Fresh Start Women’s Foundation. Her talent is so hard to miss, that she was chosen to apply make up to President Barack Obama and Maria Elena Salinas – one of the most renowned Latina journalist in the U.S. – during their visit to Phoenix last year.

Beatriz Alatorre de Hong, Paletas Betty
Beatriz Alatorre de Hong is the president and owner of Paletas Betty, an ice cream and cream-pops shop in Chandler andTempe. Founded in 2011, Paletas Betty uses simple from scratch recipes that deliver the freshest experience possible. With classic Mexican flavors and newly invented flavors Paletas Betty is Betty’s way of sharing the happiness sheexperienced as a child eating paletas. This year, Betty is focusing on increasing their presence in existing markets by doing more community events and forming strategic partnerships.

There's more to building an Internet presence than just posting a Web site, 2008

Cox Business unveils faster Internet speeds

Cox Business announced that 150Mbps/20Mbps download/upload speeds are available for small- and medium-sized businesses requiring a super-fast connection to the Internet to serve their customers. In Arizona, this level of connectivity is only available from Cox Business.

“Our business clients want faster, secure Internet access that improves office efficiency and reduces administrative costs. We’re providing more choices to meet their needs,” says Hyman Sukiennik, vice president, Cox Business.

Technology-driven businesses utilize data-intensive applications requiring faster data speeds so they can transfer massive files between locations, share work applications and be able to access critical data on remote servers. Retail stores require significant credit card processing ability and high storage capacity. Health care providers, advertising agencies, banks and law offices move huge amounts of data between employees and among clients.

“Cox Business knows that business isn’t static. Our customers’ need for speed expands and contracts and we’re there, constantly evaluating to make sure we are providing the most efficient Internet experience possible for most budgets,” says Sukiennik.

Cox Business offers an array of speed levels for Arizona businesses depending on their needs. Factors that determine which Internet speed for data transfer is right for a particular business depends on the type of business using the Internet, the number of employees online, their job tasks related to the Internet and how customers interact with Web-based services provided by the business. When choosing Internet speeds, businesses need to think about what information they are sharing and how fast they need to send/receive it. Other determining factors are the number of business locations and what percentage of the business operations requires use of the Internet.

7 Marketing Tips & Strategies, Entourage Marketing

Barajas joins Cox Hispanic Marketing team

Cox Communications announced Israel Barajas as the new Phoenix Hispanic Marketing Coordinator, which will support Hispanic marketing initiatives across the country for Cox products and services. Israel will be focused on Advertising and event campaigns to promote Cox’s products and services such as El Mix and Super Mix Hispanic video packages, Cox High Speed Internet, and Digital Telephone as well as unique calling plans to Mexico y Latin America.

“We are thrilled to have Israel’s breath of talents on the team,” said Ixchel Del Castillo, Hispanic Marketing Manager for Cox Communications’ Hispanic Marketing Center of Excellence”. “He brings more than nine years of marketing communications and public relations experience to Cox, and his expertise will help us better serve our Hispanic growing customer base throughout the nation”

Previous to joining Cox, Israel served as Marketing Communications Coordinator for Helios Education Foundation, where he developed, coordinated and made recommendations for the development of marketing, communications, advertising plans and strategies for both Arizona and Florida. His experience also includes serving as Marketing & Business Development Coordinator for Maricopa Integrated Health Systems and Multicultural Account Executive for the Advertising and PR firm Cramer-Krasselt.

Israel holds a Master’s in Business Administration, marketing emphasis from Grand Canyon University and Bachelor of Arts in Communication from Arizona State University. He was recognized in 2009 as one of the 40 Hispanic Leaders Under 40 by the Arizona Hispanic Chamber of Commerce. Israel is originally from Ajo, Arizona and resides in Phoenix.

“We are excited to welcome this multi-talented professional to our Cox family,” said Janet West. “It’s leaders like Israel that bring a variety of talents to the team, so that we can provide our customers the best experience while using their Cox services.”

Cox Home Security

Home Safe Home: Cox Home Security System Review

Home safe home: Home security companies use latest innovations — including the Cox Home Security system — to introduce next generation in protection.


When I was growing up watching “The Jetsons,” I always wondered if I would live long enough to have some of George Jetson’s cool gadgets.

I don’t know if it’s that I’m getting old or if technology has caught up and exceeded our imagination, but I have lived long enough to see some of George Jetson’s gadgets come to life. I FaceTime with my family in New York. Every airport has moving floors and sidewalks. And now I’m using Jetsons-esque gadgets and technology in a home that was built before television — home to “The Jetsons” — was even invented.

My Cox Home Security system has turned my downtown Phoenix historic home — built in 1918 — into a 21st-century Smart Home. Using an app on my smartphone, the system gives me the ability to adjust thermostats, turn lights on and off, arm an disarm the security system, and monitor the house using four surveillance cameras. I can do that from anywhere in the world.

While it’s really cool to have the ability to crank up the heat before I leave work so the house will be nice and toasty when I get home, and it’s really funny to use the surveillance cameras to watch my dog get on the bed the moment I leave for work, it’s the practicality of knowing my home is safe that is the biggest benefit of a home security system.

The Department of Justice says if robber is worried that he’s going to set off an alarm when he kicks in your door, he is less likely to break into your home. So just having the home security sign in my front yard is a deterrent.

But 21st-century home security systems offer more than more than just a sign in your front yard and a loud alarm that goes off to scare off would-be robbers. Companies like Cox, ADT, FrontPoint, Titan Alarm, and Integrated Protective Systems are using the latest technology to keep homes out of harm’s way.

Cox Arizona is the latest company to enter the protection business after in unveiled Cox Home Security in April. Cox’s new service allows its customers to both monitor their homes and keep their loved ones safe.

“The new Cox Home Security system uses advanced technology to connect customers at the level of their choice with options that bring home security right to their fingertips,” said Steve Rizley, senior vice president and general manager for Cox Arizona.

In addition to safety, the home security system acts as a remote personal assistant, connecting Cox customers to their home appliances and thermostats, enabling customers to save on energy bills through programming while monitoring the use of energy throughout the entire home. Cox Home Security also monitors carbon monoxide and home smoke detectors, alerting homeowners via email or text when levels are unsafe. The system also automatically dispatches fire emergency officials to the scene.

The 24/7 secure monitoring systems feature:

  • Intrusion and home safety monitoring (includes fire, gas and flood)
  • Remote access so the system can be controlled away from home
  • Email/text alerts to notify customers of occurrences at the home
  • Safety sensors to detect hazardous conditions such as carbon monoxide and smoke
  • Secure video surveillance available via smartphone or computer
  • Control of home functions such as lighting and temperature

To give you a sense of what the peace of mind of having a high-tech home security system will cost you, Cox’s system is free with a $99 installation and three-year contract with service plans starting at $29.99 for existing Cox customers.

While I have used security system’s cameras to mostly watch my dog do nothing while I am at work all day, the benefits have been immeasurable:

  • I avoided a possible disaster when I left for a trip to New York and saw that I’d left my back door cracked open. I was able to make a quick call to a friend who was able to go over and get the house locked up.
  • Having the ability to remotely control the thermometers in my house has lowered my heating and cooling bills by more that 20 percent.
  • The value of the security system illustrated itself when I got an email alert that someone had unexpectedly entered the house while I was gone. I was able to view the surveillance camera and see that it was my pest control guy who had come for an unscheduled treatment, but if it had been a would-be robber, he would have been caught red-handed.

I love my neighborhood, but in the year preceding the installation of my Cox Home Security system, I had three bikes stolen and another attempted break-in. In the six months since the system has been installed, there have been no incidents. And it’s saved me money on my utility bills.

Now THAT’S a Smart Home.

For more information about the Cox Home Security system, visit ww2.cox.com.

Scottsdale Living Magazine Winter 2013

Larry Hofer

Cox elevates Arizonan to top HR post

Cox Communications has recently appointed Larry Hofer as vice president of human resources for the Southwest region.  As vice president, Hofer will manage and execute all major HR operations for Cox Communications in Arizona and Nevada.

Hofer, who previously worked as VP of Human Resources for the Oklahoma region, has been with Cox Communications for nearly six years. His leadership qualities and diligent work ethic contributed to Cox Oklahoma’s distinction as one of the Top Ten Best Places to Work, according to Business Journal of Oklahoma

Prior to his time in Oklahoma, Hofer served as VP of Human Resources in San Diego where he earned the reputation as an exceptional business partner and employee. Before joining the Cox Communications team, Hofer held numerous leadership positions with various technology and communication companies like Comcast, AT&T, IBM, Honeywell and Lexmark International.

Hofer graduated from Western Washington University with a B.A. in industrial organizational psychology. He also holds a B.A. in demography/sociology from Western Washington University; a master’s of labor and industrial relations from Michigan State University, a professional certification in Human Resources (SPHR) and is a graduate of NAMIC Executive Program at UCLA Anderson School of Business.

“We are very fortunate to have Larry joining the Southwest Region Senior Leadership team,” said Steve Rizley, senior vice president and region manager of Cox Communications Arizona. “His knowledge in the field of human resources is unsurpassed and with his guidance, our company will attract and develop the best talent in our industry. We look forward to the contributions Larry will undoubtedly make.”

Hofer currently resides in Scottsdale and has been involved with several nonprofit organizations including Habitat for Humanity, Neighborhood House, Asian Business Association and the YMCA.

internet

Cox Delivers Better Internet To Scottsdale Teachers, Students

Cox Business and the Scottsdale Unified School District (SUSD) have formally agreed to elevate the Internet experience for the District’s 26,000 students and 3,000 employees. Installation is nearly complete on an upgrade that will increase bandwidth and speed to 1G at each of SUSD’s 33 schools through a Cox Metro Ethernet network so that students and teachers can all use their own “smart devices” in the classroom at the same time.

With these Cox Business upgrades, SUSD can complete plans to fully activate its “Bring Your Own Technology” (BYOT) program across all of its schools. The District has embraced the proliferation of mobile technology and wants students to appropriately use their devices at the direction of teachers for research, to engage in class discussions and to stream educational videos. Cox Business is providing a network fast enough and reliable enough to consistently manage this new level of usage.

“Every SUSD school will have wireless access so students and teachers can bring their smartphones, iPods, iPads and Android devices to school and fluidly engage with technology,” explains Tom Clark, chief technology officer for  SUSD.  He adds, “Already, SUSD is offering professional development through a mobile learning lab, eCoach, that travels throughout the District carrying its own portable technology. Now, the eCoach will have seamless wireless access at SUSD campuses to the robust Cox Business network established for the District.”

“Cox Business believes deeply in developing and providing connectivity that allows our partners, like SUSD, to heighten the learning experience,” said Hyman Sukiennik, Cox Business vice president. Cox Business connects 29 school districts in Metro Phoenix with Internet, data networks and telephone networks.