Tag Archives: Cox Communications

charitable trust

Arizona Gives Day Raises Amost $1.4 million

The Alliance of Arizona Nonprofits and Arizona Grantmakers Forum, along with presenting sponsor FirstBank, announced that the 2014 Arizona Gives Day, a 24-hour online initiative encouraging Arizona residents to recognize and financially support the efforts of various nonprofits, raised $1,392,292 (up from $1,019,650 last year) for the nearly 1,000 registered organizations statewide, a 36% increase. In total, 13,856 unique donors took the time to make 18,080 total donations in support of this statewide initiative.

“Our state rallied again this year and demonstrated what tremendous power individual donors can have for our state’s nonprofit community,” said Patrick McWhortor, president and CEO of the Alliance of Arizona Nonprofits. “Whether they had a favorite cause or not, Arizonans rose up and explored the many missions of our participating nonprofits and helped show our state’s generosity to the world.”

Thanks to a financial commitment FirstBank and other incentive-prize sponsors, Arizona Gives Day encouraged competitions throughout the course of the day that allowed nonprofits, who reached certain milestones – to receive additional funding. Those winning these incentive contests will be gifted prizes from $1,000 to $18,000 in additional funds, which will be verified within the next 60 days.

Arizona Gives Day received additional financial and in-kind support from a variety of organizations throughout the state including:

Arizona Community Foundation
Arizona Republic/AZCentral/12News
AZ Family
BHHS Legacy Foundation
Clear Channel Media Entertainment
Community Foundation for Southern Arizona
CopperPoint Mutual Insurance Company
Cox Communications
Eight – KAET PBS
FirstBank
Flinn Foundation
Freeport-McMoRan Copper & Gold Foundation
HAPI
Hickey Family Foundation
HMA Public Relations
Nina Mason Pulliam Charitable Trust
St. Luke’s Health Initiatives
The Thunderbirds
Virginia G. Piper Charitable Trust

According to Marissa Theisen, president and CEO of the Arizona Grantmakers Forum, “Gives Day initiatives across the country continue to see success and provide much-needed financial support to countless nonprofit organizations. Arizonans have much to be proud of in our second year.”

insight enterprises - cloud messaging solutions

Cox Business Launches New Suite of Cloud Services

Cox Business announced the national availability of Essential Cloud™, a suite of cloud-based business applications that provides small businesses with the solutions they need to increase operational efficiency and improve customer relationships. A Cox Business solution, Essential Cloud is designed to meet the needs of businesses in specific industry verticals.

“Businesses are continuing to embrace the cloud to improve performance, while allowing them to remain customer-focused and revenue driven,” said Asheesh Saksena, executive vice president and chief strategy officer, Cox Communications. “With this as a backdrop, we developed Essential Cloud to include the very best applications to enable customers to run their small and medium businesses as efficiently as a large enterprise.”

Essential Cloud carefully curates business solutions that can be purchased and managed through one portal, similarly to how music files are managed by consumers. It recommends three “Basic Essentials,” which are solutions every business needs, and then tailors solutions by four primary verticals: real estate, restaurant, professional services, and personal services. For instance, Essential Cloud directs those in the professional services industry to a menu of options which includes email marketing, online appointment booking, proposal creation, and secure file sharing – solutions that almost any professional services company would need to run and grow.

“Essential Cloud is another example of our commitment to provide technology solutions that small business need to grow.” added Steve Rowley, senior vice president of Cox Business.

Essential Cloud also features PayLeap, a payments/merchant services platform, as its anchor business solution. Developed by Acculynk, a Cox Business partner, PayLeap provides small and medium-sized businesses with the ability to integrate in-store, online and mobile payment processing in one offering, thereby eliminating many of the steps and costs typically associated with card payment processing.

Customers can access their apps from anywhere, at any time, with continual backup. Essential Cloud also offers personalized service and live consultation via a concierge team to aid users in selecting the best apps for their unique business needs. To learn more about Essential Cloud, visit: www.essentialcloud.com.

Cox Business continues to go deeper in delivering cloud solutions for customers. In 2013, Cox Business launched VoiceManager IP Centrex, a cloud-based voice solution for business designed to increase efficiencies in one reliable communications platform. In addition, Cox Business forged a partnership with ViaWest to offer commercial customers secure fiber network connectivity along with colocation and cloud infrastructure solutions.

Cox Business provides voice, data and video services for more than 300,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations. The organization also serves most of the top tier wireless and wireline telecommunications carriers in the U.S. through its wholesale division. According to Vertical Systems Group, Cox Business is one of the largest providers of business Ethernet services in the U.S. based on customer ports and has been consistently recognized for its leadership among small/midsize business data service providers. Cox is currently the seventh largest voice service provider in the U.S. and supports one million phone lines. For more information about Cox Business, Click Here or call 1-800-396-1609 FREE.

Anable

Leadership spotlight: Susan Anable

Susan Anable
Vice president of public affairs for the Southwest Region
Cox Communications
cox.com

The ASU graduate grew up in Wyoming and worked for the Arizona Senate Research Staff before joining Cox Communications in 2001. She has been instrumental in creating legislation and regulatory policy that enables Cox to fairly compete and succeed, including passage of the Arizona Cable Customer Tax Relief Act and the creation of the Cox Advocacy Network, which has helped Cox engage employees in political advocacy.

Surprising fact: “I worked on a construction crew for a natural gas utility company in college and learned how to operate a bucket truck.”

online

Closing the digital divide for Arizona students

Arizona students are back in class and in addition to notebooks and lunch boxes, some parents are packing smartphones or tablets in their kid’s backpacks. Some school districts are even requesting that kids bring their own technology to school to enhance their learning.

A recent Pew Internet & American Life study found that more than 80 percent of teachers agree that today’s digital technologies are leading to greater disparities between affluent and disadvantaged schools and school districts. When 76 percent of teachers assign online homework, teachers increasingly find themselves in the difficult position of either leaving behind students without Internet at home or holding back the other “connected students.”

What is truly troubling is that many kids throughout Arizona, even those with Internet-enabled smartphones and tablets, have no access to Internet in their homes. While the majority of Arizona homes have access to a broadband connection in their neighborhood, due to cost, some economically challenged families choose not to connect in their homes. Internet access and digital literacy are essential for today’s students to succeed and ensure that they have the tools to compete in our 21st century workforce.

Connect2Compete (C2C) was created by community leaders, the private sector and foundations to bridge the digital divide to ensure affordable access to the Internet for low-income families. As the largest Internet provider in Arizona, and a company that has a strong history of supporting broadband adoption through programs such as the Boys and Girls Clubs technology centers, it was a natural for Cox Communications to be part of this effort to ensure that affordable Internet access is available to those students most at risk of falling through the digital divide.

While the main goal of C2C is to improve student engagement and increase graduation rates, it also benefits other members of the household. Just consider this – in the U.S. today, more than 80 percent of Fortune 500 companies post their job openings online only and require online applications – the same is true at Cox Communications.

So how does it work? Families who have at least one child enrolled in the national free school lunch program are eligible for low-cost access to high-speed Internet through Connect2Compete. A consortium of hardware and software partners provide low-cost computers and digital literacy training, and Cox Communications provides a two-year commitment of Internet service for $9.95 a month, free installation and a free modem rental.

Cox Communications believes that all kids in Arizona deserve to have the same tools for learning and Connect2Compete is one important way we can do our part. For more information, visit connect2compete.org/cox/.

 

Susan Anable is the vice president of public affairs for Cox Communications Arizona and is the mother of two school-aged children.

online

Closing the digital divide for Arizona students

Arizona students are back in class and in addition to notebooks and lunch boxes, some parents are packing smartphones or tablets in their kid’s backpacks. Some school districts are even requesting that kids bring their own technology to school to enhance their learning.

A recent Pew Internet & American Life study found that more than 80 percent of teachers agree that today’s digital technologies are leading to greater disparities between affluent and disadvantaged schools and school districts. When 76 percent of teachers assign online homework, teachers increasingly find themselves in the difficult position of either leaving behind students without Internet at home or holding back the other “connected students.”

What is truly troubling is that many kids throughout Arizona, even those with Internet-enabled smartphones and tablets, have no access to Internet in their homes. While the majority of Arizona homes have access to a broadband connection in their neighborhood, due to cost, some economically challenged families choose not to connect in their homes. Internet access and digital literacy are essential for today’s students to succeed and ensure that they have the tools to compete in our 21st century workforce.

Connect2Compete (C2C) was created by community leaders, the private sector and foundations to bridge the digital divide to ensure affordable access to the Internet for low-income families. As the largest Internet provider in Arizona, and a company that has a strong history of supporting broadband adoption through programs such as the Boys and Girls Clubs technology centers, it was a natural for Cox Communications to be part of this effort to ensure that affordable Internet access is available to those students most at risk of falling through the digital divide.

While the main goal of C2C is to improve student engagement and increase graduation rates, it also benefits other members of the household. Just consider this – in the U.S. today, more than 80 percent of Fortune 500 companies post their job openings online only and require online applications – the same is true at Cox Communications.

So how does it work? Families who have at least one child enrolled in the national free school lunch program are eligible for low-cost access to high-speed Internet through Connect2Compete. A consortium of hardware and software partners provide low-cost computers and digital literacy training, and Cox Communications provides a two-year commitment of Internet service for $9.95 a month, free installation and a free modem rental.

Cox Communications believes that all kids in Arizona deserve to have the same tools for learning and Connect2Compete is one important way we can do our part. For more information, visit connect2compete.org/cox/.

 

Susan Anable is the vice president of public affairs for Cox Communications Arizona and is the mother of two school-aged children.

cox

Cox launches Contour personal TV experience

Cox Communications introduced Contour, a new video experience that could eliminate aimless channel surfing and solve the chronic problem of what to watch.  Contour is the only service on the market that connects viewers to the things they care about by integrating multiple personal recommendations into an intuitive new guide, a tablet app that serves up relevant content to viewers at home or on-the-go. Additionally, Contour offers the only DVR in the country that can record six shows at once and provides two terabytes of storage.

“With Contour we are forging new ground when it comes to delivering a true, personalized TV experience,” said Steve Rizley, general manager & senior vice president of Cox Communications Southwest. “Contour brings to life all the features our customers tell us they want from individual viewing recommendations that are based on their past preferences to a robust library of Video on Demand offerings and enhanced DVR capabilities – all accessible on multiple devices via an effortless guide.”

A recent study of consumer preferences found that Cox video customers spent almost 60 percent of their viewing time on “convenience” television rather than live TV. Over half of respondents said they use streaming video players, and usage is both increasing and extending beyond the primary TV set. Cox provides more than 90 channels available on secondary devices which is greater than any other provider in this market.

Contour provides a video experience that is uniquely relevant to individual consumers, personally shaping to their interests and preferences. Initially available on the iPad, up to eight users are able to create a personal playlist with their favorite shows that they can access whenever they want. In addition to using the interface to discover content, users can set DVR recordings from their iPad as well as start viewing shows on the iPad and continue watching on TV with just a touch. App users will see three panels: “live” featuring more than 90 national cable channels; “on demand” initially featuring tens of thousands of titles, with new titles added each month; “my library” featuring a watch list of selected content and access to individual TV network apps like HBO Go and WatchDisney.

Contour app features:

* A second screen personal video experience with the ability to search for live or on-demand content with a simple, intuitive swipe
* Access to over 90 national cable channels of live TV
* Thousands of video on demand selections

Contour guide features:

* An advanced user guide that recognizes up to eight unique user profiles recommending different shows for each user
* Offers personal recommendations based on specific shows each person watches and likes

Record 6 DVR features:

* The  only DVR in the U.S. that records six shows at once
* Two terabytes of storage with capacity to store up to 300 hours HD shows and 1,000 hours SD shows

Contour is available for no charge in Apple’s App Store starting August 5, 2013.

admin-ajax.php

Finalists Named for Cox Conserves Heroes Program

Cox Communications and The Trust for Public Land announced finalists for Arizona’s 2013 Cox Conserves Heroes program. A total of $15,000 will be donated to local environmental nonprofits on behalf of the winner and finalists.

By being a finalist, each individual has secured a $2,500 donation for his or her nonprofit of choice. The finalists are now competing for an additional $7,500 – bringing the total donation on behalf of the winner to $10,000. The winner will be chosen through an online public vote.

The public is being asked to vote now through August 12, 2013 at www.cox7.com/cox-conserves.

Arizona’s 2013 Cox Conserves Heroes finalists (environmental nonprofit of choice):
> Craig Anderson (Nina Mason Pulliam Rio Salado Audubon Center)
> Diana Hadley (Friends of Tucson’s Birthplace – Mission Garden)
> Brad Lancaster (Desert Harvesters and Green Infrastructure Planning)

Arizona’s 2013 Cox Conserves Hero will be announced in late August.

Melinda Gulick was named Arizona’s 2012 Cox Conserves Hero for her long-standing commitment to and passion for Arizona’s open space. By cultivating donors and working through complex financing models for the McDowell Sonoran Preserve, she built important awareness among both corporations and citizens.

Cox Conserves Heroes takes place in multiple Cox markets across the nation, has donated nearly $300,000 to local environmental nonprofits and recognized more than 100 volunteers.

For more information, visit CoxConservesHeroes.com.

hispanic

Cox honors Latina entrepreneurs

Cox Business announced today a partnership with Prensa Hispana newspaper, Azteca AméricaPhoenix and the Arizona Hispanic Chamber of Commerce (AZHCC) to recognize successful Latina entrepreneurs whose talent and innovation in the businessworld are helping other small businesses grow throughout Arizona.

“According to the 2013 AZ Women-owned Business Enterprise Report we released earlier this year, Latinas make up the single largest minority group among women-owned businesses,” said Mónica Villalobos, Vice President for the AZHCC. “This is a tremendous accomplishment, and our partnership with Cox Business is a great way to show our support to these entrepreneurs that are making a tremendous impact in our community.”

This one-of-a-kind campaign includes a series of 30-second spots produced in English and Spanish, that highlight two outstanding Latina Entrepreneurs in Phoenix. These spots will run across the Cox channel line up throughout the month ofJune. Through the media partnerships, honorees’ stories will also appear on the pages of Prensa Hispana newspaper, Azteca América Phoenix’s newscasts and through communication vehicles of the Arizona Hispanic Chamber of Commerce.

“These women embody a true entrepreneur spirit of creativity, dedication and hard work, that positively impacts our community and state’s economy,” said Steve Rizley, Sr. Vice President and General Manager, Cox Communications.  “We hope that all the efforts these Latina entrepreneurs are doing to contribute to Arizona’s business growth inspires others to do wonderful things for our state.”

The individuals featured in the Phoenix campaign are:

Linda Valenzuela, MIA Cosmetics
LindaValenzuela is a make up artist, master stylist, and owner of Mia Cosmetics, a growing force aimed at satisfying the real and fantasy beauty needs of individuals through quality products and services. A professional stylist for over 10 years, Linda’s work has appeared in fashion magazines, catalogues, and runways, including W Magazine, SkyMall and FIDM Prom Web LA. Linda is a popular guest teacher and lecturer at notable cosmetology and art schools, as well as volunteer instructor for the Fresh Start Women’s Foundation. Her talent is so hard to miss, that she was chosen to apply make up to President Barack Obama and Maria Elena Salinas – one of the most renowned Latina journalist in the U.S. – during their visit to Phoenix last year.

Beatriz Alatorre de Hong, Paletas Betty
Beatriz Alatorre de Hong is the president and owner of Paletas Betty, an ice cream and cream-pops shop in Chandler andTempe. Founded in 2011, Paletas Betty uses simple from scratch recipes that deliver the freshest experience possible. With classic Mexican flavors and newly invented flavors Paletas Betty is Betty’s way of sharing the happiness sheexperienced as a child eating paletas. This year, Betty is focusing on increasing their presence in existing markets by doing more community events and forming strategic partnerships.

sales.tax

Arizona Business Community Supports HB2111

The undersigned organizations and businesses want to express their strong support for the passage of HB2111 with the floor amendment that will be offered by Senator Steve Yarbrough. This final amendment represents major concessions to address concerns that have been expressed by the city representatives.

This final amendment reflects the cities’ request for a separate online portal for the collection of sales taxes in the 18 non-program cities. In addition, the amendment reflects the cities’ demand to maintain the authority to audit single-location businesses in their city. Lastly, the amendment removes all of the changes to prime contracting tax except for the trade and service contractors.

While the Yarbrough amendment reflects major concessions to the cities that undermine some of the important reforms recommended by the Transaction Privilege (Sales) Tax Simplification Task Force, we believe this final proposal still reflects historic progress that deserves final passage.

The Senator Yarbrough floor amendment will provide for the following:

* Single Point of Administration – the Department of Revenue (DOR) will become the single point of administration and collection of TPT. However, at the request of the cities, there will be a separate online portal for the 18 non-program cities. Despite this concession, the cities remain opposed because they want to continue to require businesses making paper sales tax remissions to pay the state and city separately. Their proposal provides most small businesses no administrative relief from making multiple payments to multiple jurisdictions each month.

* Single and Uniform Audit – DOR will administer a standardized state audit program where all state and city auditors are trained and certified by DOR. Despite major concessions from the business community to allow cities to continue to audit local businesses, the cities continue to push for further changes that will undermine much needed reforms to standardize state and local audits.

* Trade/Service Contracting Reform – Service contractors working directly for an owner to maintain, repair, and replace existing property would pay tax on materials at retail and not be subject to the Prime Contracting Tax. During Task Force deliberations, the cities repeatedly conceded that this area of the prime contracting tax was problematic and should be changed. However, after almost a year of study and discussion, they have offered a change to the taxation of service contractors that provides no administrative relief and couples that change with a request that the state give the cities $80 million from use tax collections.

Arizona’s chaotic and dysfunctional sales tax system has been the subject of considerable controversy at the Capitol for over 30 years. The creation of the Task Force, as well as the appearance for the first time that the cities recognized the need for reform, gave Arizona businesses great hope that this system would finally be reformed. We strongly encourage state policymakers to pass a sales tax reform bill that is grounded in sound tax policy and focuses on reducing the extraordinary compliance costs on Arizona businesses.

Kevin McCarthy, President, Arizona Tax Research Association
Michelle Lind, Chief Executive Officer, Arizona Association of REALTORS
Bas Aja, Executive Vice President, Arizona Cattlemen’s Association
Glenn Hamer, President & CEO, Arizona Chamber of Commerce
Steve Macias, Chairman, Arizona Manufacturer’s Council
Francis McAllister, Chairman, Arizona Mining Association
Courtney LeVinus, Arizona Multihousing Association
Michelle Allen Ahlmer, Executive Director, Arizona Retailers Association
Steve Chucri, President/CEO, Arizona Restaurant Association
Rick Murray, Chief Executive Officer, Arizona Small Business Association
Steve Zylstra, President & CEO, Arizona Technology Council
Greg Turner, Vice President, Senior Tax Council, Council On State Taxation (COST)
Lisa Rigler, President, Small Business Alliance AZ
Todd Sanders, President & CEO, Greater Phoenix Chamber of Commerce
Tom Franz, President, Greater Phoenix Leadership
Connie Wilhelm, President, Home Builders Association of Central Arizona
Tim Lawless, Chapter President, NAIOP
Farrell Quinlan, Arizona State Director, NFIB
Ronald E. Shoopman, President, Southern Arizona Leadership Council
Scot Mussi, President, The Arizona Free Enterprise Club
Matt Beckler, Vice President, Treasurer & Chief Tax Officer, Apollo Group, Inc.
Steve Barela, State & Local Tax Manager, Arizona Public Service
Steve Trussell, Executive Director, Arizona Rock Products Association
Michael DiMaria, Director of Legislative Affairs, CenturyLink, Inc.
Gayle Shanks, Owner, Changing Hands Bookstore
Michelle Bolton, Director of Public Affairs, Cox Communications
Nikki Daly, Owner, Flair! Salons
David Karsten, President, Karsten’s Ace Hardware
Reuben Minkus, Minkus Advertising Specialties
PetSmart, Inc.
Tina Danloe, General Manager, Pima Ace Hardware
Molly Greene, Senior Government Relations Representative, Salt River Project
Les Orchekowsky, President & Co-Owner, Sierra Ace Hardware, Inc.
Ann Seiden, Administrator/Corporate Public Affairs, Southwest Gas Corporation
Joseph Hughes, Director of Government Affairs, U.S. Airways
Walgreens Co.

Glenn Hamer is president and CEO of the Arizona Chamber of Commerce and Industry. The Arizona Chamber of Commerce and Industry is committed to advancing Arizona’s competitive position in the global economy by advocating free-market policies that stimulate economic growth and prosperity for all Arizonans.

Red Mountain Hike, Utah, Arizona Getaway Destination

Cox looks to Honor Environmental Volunteers

Cox Communications, in partnership with The Trust for Public Land (TPL), is seeking nominations for Arizona’s second annual Cox Conserves Heroes awards program. Nominations are being accepted at www.cox7.com/cox-conserves for volunteers in Metro Phoenix and Southern Arizona who are creating, preserving or enhancing outdoor spaces.

A total of $15,000 will be donated to local environmental nonprofits on behalf of the winner and two finalists.

A judging panel comprised of civic and environmental leaders will select three finalists who will then compete to be named Arizona’s 2013 Cox Conserves Hero. The winner will be chosen through an online public vote.

A nominee’s activity must be performed on a volunteer basis and may not be part of the individual’s paid job.

Nominations are accepted through May 20 at www.cox7.com/cox-conserves.

Arizona’s Cox Conserves Heroes Timeline:
Nominations:  Through May 20
Voting:  Late June
Winner Announcement: August

Melinda Gulick was named Arizona’s 2012 Cox Conserves Hero for her long-standing commitment to and passion for Arizona’s open space. By cultivating donors and working through complex financing models for the McDowell Sonoran Preserve, she built important awareness among both corporations and citizens.

The program takes place in multiple Cox markets across the nation and has donated more than $280,000 to local environmental nonprofits. Since launching in 2008, the program has recognized 25 Cox Conserves Heroes and 72 finalists. For more information, visit www.CoxConservesHeroes.com or Facebook.

There's more to building an Internet presence than just posting a Web site, 2008

Cox Business unveils faster Internet speeds

Cox Business announced that 150Mbps/20Mbps download/upload speeds are available for small- and medium-sized businesses requiring a super-fast connection to the Internet to serve their customers. In Arizona, this level of connectivity is only available from Cox Business.

“Our business clients want faster, secure Internet access that improves office efficiency and reduces administrative costs. We’re providing more choices to meet their needs,” says Hyman Sukiennik, vice president, Cox Business.

Technology-driven businesses utilize data-intensive applications requiring faster data speeds so they can transfer massive files between locations, share work applications and be able to access critical data on remote servers. Retail stores require significant credit card processing ability and high storage capacity. Health care providers, advertising agencies, banks and law offices move huge amounts of data between employees and among clients.

“Cox Business knows that business isn’t static. Our customers’ need for speed expands and contracts and we’re there, constantly evaluating to make sure we are providing the most efficient Internet experience possible for most budgets,” says Sukiennik.

Cox Business offers an array of speed levels for Arizona businesses depending on their needs. Factors that determine which Internet speed for data transfer is right for a particular business depends on the type of business using the Internet, the number of employees online, their job tasks related to the Internet and how customers interact with Web-based services provided by the business. When choosing Internet speeds, businesses need to think about what information they are sharing and how fast they need to send/receive it. Other determining factors are the number of business locations and what percentage of the business operations requires use of the Internet.

St. Mary's

Cox introduces NCAA March Madness Live App

The NCAA March Madness Live® app now offers Cox Communications’ customers free streaming, live coverage of the 2013 NCAA Division I Men’s Basketball Championship when and where they want it at no additional charge across all tablets, smartphones and desktop computers using a broadband connection. NCAA March Madness Live® features social and interactive components to provide portable access to the tournament and is available via download from Google Play and the Apple App Store.

“We know our customers look forward to exciting basketball in March – whether they watch on their TV, online, mobile or tablet, they won’t miss a minute of coverage! Cox customers who subscribe to the Essential package or higher can experience all of the action wherever they are and at no additional charge,” said Susan Anable, vice president of public affairs for Cox Communications.

The 2013 NCAA Division I Men’s Basketball Championship will be televised by CBS, TBS, TNT and truTV now through the Men’s Final Four® and National Championship Game from Atlanta on April 6 and April 8.

Cox communications will offer a wide array of viewing options so that its customers can enjoy the entire NCAA Championship tournament through their:

· Television: For the third consecutive year, all 67 games will be televised in their entirety across four television networks — TBS, CBS, TNT, and truTV.

· Computer: Cox customers with access to TNT, TBS and truTV on their TV will also be able to watch the games live online by going to www.ncaa.com/march-madness and using their Cox User ID and Password to sign in.  All games broadcast on CBS are available with no registration.

· Tablet/Smart phone: Cox customers with access to TNT, TBS,CBS and truTV on their TV will be able to watch the games live via the March Madness Live ® app.  The app is available on Android or Apple smart phones and tablets.

hispanic

The 25 Most Influential Hispanic Business Leaders

Benito Almanza
Arizona president
Bank of America
Born into a family of migrant workers, Almanza is now responsible for all lines of business efforts, community and civic activities in the state. The graduate of Stanford University and the University of Santa Clara has been with Bank of America for 30 years, working in California before moving to Arizona in 1992.
His hope for his professional legacy: “Hiring top talent and developing them to replace me someday.”
Surprising fact: “Growing up working with my family in the fields helped me better understand agribusiness banking.”

Marty Alvarez
CEO, principal in charge
Sun Eagle Corporation
Alvarez is founder of family-owned and operated Sun Eagle, one of the top minority-owned general contracting and construction management firms in the country. He has been a chair and officer for the Associated Minority Contractors of America since 1993.
His hope for his professional legacy: “That our well-constructed buildings improved the landscape, and our assistance to individuals and families improved lives.”
Surprising fact: “I have been involved with Shotokan Karate continuously for the past 39 years.”

Victor M. Aranda
Area president, Northern Arizona
Wells Fargo Arizona
Aranda manages six Wells Fargo Community Banking markets; Northeast Arizona, Central Arizona, White Mountains, North Phoenix, North Scottsdale and Scottsdale. He is responsible for 816 team members, 69 banking stores, and $4.1 billion in deposits. A 25-year financial services veteran, Aranda presently serves as a board member for Arizona Hispanic Chamber of Commerce and Valley Leadership Arizona.
His hope for his professional legacy: “My passion in life is to add value to those I come in contact with.  What I would like to be remembered for is how I spent my life serving, helping and developing the leaders of tomorrow.”
Surprising fact: “I was involved and directed a church Spanish choir and I have also sang in Las Vegas at the Bellagio Hotel.”

Tony Astorga
Retired CFO
Blue Cross Blue Shield of Arizona
Astorga recently retired from Blue Cross Blue Shield of Arizona where he served as the Senior Vice President, CFO & CBDO since 1988. He currently serves as chairman of the Arizona Hispanic Chamber of Commerce Foundation and is a member of the board of directors for the Arizona Community Foundation, AZHCC, ASU Foundation, CSA General Insurance Agency, Phoenix Art Museum, and US Bank Arizona.
His hope for his professional legacy: “I would like to be remembered in my profession as a CPA and CFO for being a good mentor and for helping develop my staff in their work ethic and level of growth.”
Surprising fact: “I have a sweet tooth for twinkies or that my favorite movie is ‘Planes, Trains and Automobiles’, I still laugh when I think about the movie”.

Miguel Bravo
Senior community development consultant
Arizona Public Service Company
Bravo is responsible for directing community development initiatives statewide to help serve diverse markets for APS. He also collaborates with economic development organizations to attract industry to Arizona. Bravo also serves the boards of Friendly House, Arizona Hispanic Chamber of Commerce, Latino Center at Morrison Institute, Boys Hope Girls Hope and Jobs for Arizona’s Graduates.
His hope for his professional legacy: “For conducting business with integrity, purpose, passion; and for having a conviction for public service.”
Surprising fact: “I became a US Citizen in 2007. Having grown up in Arizona, this was one of my proudest moments.”

José Cárdenas
Senior vice president and general counsel
Arizona State University
Before joining ASU in 2009, Cárdenas was chairman at Lewis & Roca, where he became the first Hispanic to serve as managing partner of a major law firm in Arizona. A Stanford Law School graduate, Cárdenas has served on many boards and commissions and has received various awards.
His hope for his professional legacy: “As a good lawyer who served his clients and community well with the utmost integrity.”
Surprising fact: Cárdenas was involved with death penalty cases for more than 30 years.

America Corrales-Bortin
Co-founder
America’s Taco Shop
Corrales-Bortin grew up Culiacán in Sinaloa, Mexico, watching her mother prepare the dishes that would become the recipes for success at America’s Taco Shop. Founded in 2008, America’s authentic carne asada and al pastor quickly built a following that has led to rapid expansion and a partnership Kahala, a franchise development company. So far in 2013, America’s has already moved into California, Texas and Maryland.
Her hope for her professional legacy: “As someone who has a passion for the food we serve at America’s Taco Shop.”
Surprising fact: “People would be surprised that I am named after a famous soccer team in Mexico.”

Gonzalo de la Melena Jr.
President and CEO
Arizona Hispanic Chamber of Commerce
In addition to leading the Hispanic Chamber, de la Melena Jr. operates the Phoenix Minority Business Development Agency (MBDA), the state’s leading advocate representing more than 100,000 minority business enterprises. De la Melena is also the Founder of edmVentures, LLC a small business investment company with holdings in Phoenix airport concessions at Sky Harbor International.
His hope for his professional legacy: “Helping small businesses succeed.”
Surprising fact: “I had the opportunity to do business in more than 30 countries before the age of 30.”

Robert Espiritu
Acquisition marketing
American Express
Espiritu’s diversified professional experience includes working for small business enterprises as well as corporate 100 businesses in the areas of sales, marketing and financial management. He has also been actively involved with various nonprofit organizations; most recently as the former chairman of the board for the Arizona Hispanic Chamber of Commerce.
His hope for his professional legacy: “Innovative and focused leader who delivers with energy and is known for building successful relationships and high performing teams.”
Surprising fact: “As a first generation American, I am passionate about helping aspiring and under-privileged youth achieve their dreams and advocating for Hispanic career advancement, education and scholarships.”

Dr. Maria Harper-Marinick
Executive vice chancellor and provost
Maricopa Community Colleges
Harper-Marinick oversees all areas of academic and student affairs, workforce development, and strategic planning. She serves on several national and local boards including ABEC and AMEPAC, which she chairs.  Originally from the Dominican Republic, Harper-Marinick came to ASU as a Fulbright Scholar.
Her hope for her professional legacy: “Passion for, and unwavering commitment to, public education as the foundation of a democratic society.”
Surprising fact: “The joy I get from driving fast cars.”

Julio Herrera
National Spanish Sales and Retention Director
Cox Communications
Herrera and his team work across markets and cross-functional departments to drive Spanish language sales and grow Cox’s Hispanic markets nationally. He also helped establish LIDER, a leadership program tailored for Hispanic team members looking for advancement opportunities in Phoenix and Southern Arizona.
His hope for his professional legacy: “Growing and improving the Hispanic customer experience and making a difference our communities.”
Surprising fact: “Spanish was my first language and I started my career in sales leadership at 18 ears old.”

Lori Higuera
Director
Fennemore Craig
Higuera defends, provides counsel and trains employers of all sizes. She’s a Southwest Super Lawyer, an employment law expert for the Arizona Republic/Arizona Business Gazette and is a recent recipient of the High-Level Business Spanish Diploma from the Madrid Chamber of Commerce.
Her hope for her professional legacy: “A skilled lawyer who elevated the practice by integrating the diverse perspectives of our community.”
Surprising fact: “I was fired from my first job as a Santa’s helper for being too social!”

Ana María López, MD, MPH, FACP
Associate dean, outreach and multicultural affairs
Professor of medicine (Tenured) and pathology, College of Medicine
Medical director, Arizona Telemedicine Program
University of Arizona
López has a passion for addressing health inequities and human suffering. From clinical research with molecular targets to health services research, her work focuses on optimizing the health of individuals and communities.
Her hope for her professional legacy: “Life is an opportunity to contribute. I hope to contribute, to make a difference.”
Surprising fact: “I love simple pleasures. Witnessing the daily miracle of the sun rising sustains me.”

Paul Luna
President and CEO
Helios Education Foundation
Luna leads Helios Education Foundation, a philanthropic organization dedicated to creating opportunities for individuals in Arizona and Florida to succeed in postsecondary education. He is the former president of Valley of the Sun United Way and has held positions with Pepsi, IBM and the Office of Governor Bruce Babbitt.
His hope for his professional legacy: “That I cared about our community and helped make it better.”
Surprising fact: “I’m seriously considering getting matching tattoos with my kids in the near future.”

Steve Macias
President and CEO
Pivot Manufacturing
Macias is a co-owner of Pivot Manufacturing, a Phoenix machine shop, chairs the Arizona Manufacturers Council, and is on the boards of the Arizona Commerce Authority and the Arizona Hispanic Chamber. He is an active proponent of manufacturing in Arizona and a proud father of three boys.
His hope for his professional legacy: “Contributed in some small way to the sustainment of manufacturing in Arizona.”
Surprising fact: “In high school, I was the school mascot – a Bronco.”

Mario Martinez II
CEO
360 Vantage
Martinez is responsible for the overall vision, strategy and execution of 360 Vantage, a leader in cloud-based sales and marketing technology solutions designed to solve the unique challenges of the mobile workforce in life sciences, healthcare and other industries.
His hope for his professional legacy: “I would most like to be remembered for truly changing the lives of our clients, employees and our community in great and meaningful ways.”
Surprising fact: “I hosted a radio show during my college years.”

Clarence McCallister
CEO
Fortis Networks, Inc.
McAllister was born in Panama and earned his master’s in electrical engineering from ASU. In 2000, he and his wife started Fortis Networks, Inc., a certified 8a and HUBzone government contractor specializing in engineering, construction and technology services.
His hope for his professional legacy: “Building a world-class organization that always exceeds our customers’ expectations.”
Surprising fact: “I did an emergency landing on a City of Mesa street.”

Rodolfo Parga, Jr.
Managing shareholder
Ryley Carlock & Applewhite
In addition to managing a law firm with 120 attorneys, Parga has been to Best Lawyers in America for the last four years. He also serves as Chairman of the Board of Chicanos Por la Causa, a leading non-profit helping advance and create economic and educational opportunities.
His hope for his professional legacy: “I want to be remembered as always trying to do the right thing and having led with integrity.”
Surprising fact: “I was bullied until age 11, which drove me not only to strengthen my body, but my resolve.”

Hector Peñuñuri
Senior planning analyst
SRP
Peñuñuri is an Arizona native and has spent most of the past 15 years in the Customer Services Division at SRP.  He has served on several boards including the Arizona Hispanic Chamber of Commerce and LISC.  He was raised in the West Valley, and currently resides in Gilbert.
His hope for his professional legacy: “A trusted and valuable team member/leader; a communicator who understands the importance of sharing knowledge to help others.”
Surprising fact: “I’m a jack of all trades – woodworker, photographer, musician, outdoorsman and a decent cook when I put my mind to it.”

Dan Puente
Owner
D.P. Electric
Puente founded D.P. Electric in 1990 out of his garage with one truck. D.P. Electric now has more than 200 employees and generated more than $30 million in revenue in 2012, making it the biggest Hispanic-owned company in Arizona.
His hope for his professional legacy: “A guy that is fair, honest, hard-working and gives back both personally and professionally.”
Surprising fact: “Professionally, that I do not have a college degree and personally, that I am a Bikram Yoga junkie.”

Marie Torres
Founder
MRM Construction Services
Torres is an Arizona native and built her business in the community that she grew up in. With more than 30 years experience in the construction field, she started MRM in 2002 and currently has more than 50 employees. The focus of her company has been in government contracting and has self performed airfield work at Luke AFB, MCAS Yuma and Davis Monthan.
Her hope for her professional legacy: “As being technically competent.”
Surprising fact: “I don’t like to drive and I am happy as a passenger – even in my own car.”

Lisa Urias
President and CEO
Urias Communications
After 15 years in international marketing and communications, Urias founded Urias Communications to address the need for advertising and PR with a uniquely multicultural focus. Now an award-winning advertising, and PR agency, Urias Communications specializes in the multicultural markets of the U.S. Southwest, with concentration on the burgeoning Hispanic market.
Her hope for her professional legacy: “Bridging the divide between corporations and the growing Hispanic community for mutual benefit and respect.”
Surprising fact: “I am a fourth-generation Arizonan whose grandfather was the first Hispanic city councilman.”

Dawn C. Valdivia
Partner, chair of the Labor & Employment Practice Group
Quarles & Brady
Valdivia is the chair of Quarles & Brady’s Labor and Employment Group in Phoenix. She regularly advises clients in all matters of labor and employment law and is skilled in complex litigation matters, including wage and hour class action litigation in Arizona and California.
Her hope for her professional legacy: “A creative problem solver, committed to her clients and to giving back to the community.”
Surprising fact: “I love adventure — sky diving, gliding, scuba diving, helicopters, etc.”

Lorena Valencia
CEO
Reliance Wire
Valencia is the founder and CEO of Reliance Wire Systems, a wire and tubing manufacturing company she founded in 2000. She is also the founder and president of Magin Corporation — an eco-friendly wood pallet alternative company — and the FRDM Foundation.
Her hope for her professional legacy: “Empowering children by building schools and libraries in impoverished countries through my FRDM Foundation.”
Surprising fact: “I put hot peppers on almost everything I eat. The hotter. the better.”

Roberto Yañez
Vice president and GM
Univision Arizona
Yañez is a 27-year broadcast television veteran, who has served 17 of those years with the Univision Television Group (UTG). Yañez has created various opportunities that helped build the station’s relationship with the community: Cadena de Gente Buena, El 34 Esta Aqui and Ya Es Hora.
His hope for his professional legacy: “Someone who used his craft to build bridges between the problem and the solution.”
Surprising fact: “Though Monday through Friday you will never see me without a suit and tie, I am most comfortable in boots, jeans and driving a pick-up truck.”

electricity

SRP Offers Free Electrical Safety Workshop

SRP is sponsoring a free Electric Safety Workshop to educate workers on the potential hazards of working near overhead and underground electrical power lines and other utilities. The workshop will focus on tree workers, landscapers and excavators as well as individuals who work around utility lines.

Instruction will be in English and Spanish.

The event will include safety presentations on overhead and underground electrical, gas and other utilities, OSHA regulations, Blue Stake procedures, trenching and shoring demonstrations, and live electrical demonstrations of what can happen when contact is made with power lines. The event will also feature presentations by the Arizona Division of Occupational Safety and Health, Arizona Public Service, Southwest Gas, Cox Communications, Arizona Blue Stake, Arizona Burn Center, Trench Shore Rentals, Asplundh Tree Expert Company and Liberty Wildlife. There will also be safety presentations including a live tree rescue and hazards involving chain saws and aerial lifts.

Participants must be 18 years or older. The workshop includes lunch and a chance to win raffle prizes. Tree workers can receive 4.5 CEUs (A/U/T/M) from the International Society of Arboriculture.

When: 7 a.m. to 1 p.m. on Saturday, February 23. Registration begins at 6 a.m.

Where: SRP’s PERA Club, 1 East Continental Drive in Tempe.

Where: Every year, professional tree trimmers, landscapers and excavators are killed or seriously injured in electrical contact tree-trimming and excavation accidents.  Workers also operate dangerous equipment and are vulnerable to serious injuries when working near overhead and underground electric lines and other utilities.

For more information or to register, call (602) 236-2995 or email electricsafetywksp@srpnet.com.

Ian Kennedy

D-backs announce 2013 promotional schedule

The Arizona Diamondbacks have announced the 2013 promotional schedule, which includes three bobbleheads, a Wade Miley Garden Gnome and more than a dozen additional promotional items throughout the season. Individual tickets for each of these games, including Opening Day on April 1 vs. the St. Louis Cardinals, will go on sale on Mar. 4. Tickets can be purchased in person at the Chase Field Ticket Office, online at dbacks.com or by calling 602.514.8400. Fans can also access exclusive presale opportunities by becoming a D-backs Insider at dbacks.com.

The first of the three bobbleheads is the Aaron Hill #BiCycle Bobblehead that will honor Hill for his two cycles last season (June 8). The other two bobbleheads will feature fan favorites Paul Goldschmidt (Aug. 10) and Miguel Montero (Sept. 14). The Montero bobblehead will be given away on Hispanic Heritage Day.

New this year, the D-backs will host a street festival prior to three games throughout the season (Apr. 1, Apr. 13, May 11, Sept. 14) that will feature food trucks, D-backs inflatables and several activities before fans enter the stadium.

Also on the promotional schedule are several $5 College Nights, School Family Nights, Choir Nights and Senior Days as well as Stitch & Pitch (April 13), four educational field trip days (April 29-May 2) and events for the Girl Scouts (May 11), a Camp Day (June 19), Cheer Night (August 31) and a Band Night (September 28). Three Mystery Ball events are also planned for April 27, June 8 and August 10. The club will host post-game fireworks shows, presented by Gila River Casinos, following 10 Friday night home games.

The D-backs 2013 promotional dates are available at dbacks.com/giveaways, with highlights below:

· 2013 Magnet Schedule, courtesy of Pepsi (First 50,000 fans on April 1 vs. Cardinals)
· APS Green Series (April 12-14 vs. Dodgers)
· Beat LA T-shirt, courtesy of Gila River Casinos (First 20,000 fans on April 13 vs. Dodgers)
· Jackie Robinson Day (April 25 vs. Rockies)
· D-backs Outdoor Recreation Night (April 27 vs. Rockies)
· Wade Miley Garden Gnome, courtesy of Sanderson Ford (First 20,000 fans on April 27 vs. Rockies)
· Faith & Family Night Concert, presented by Grand Canyon University (May 10 vs. Phillies)
· Mother’s Day Tote Bag, courtesy of Pepsi (First 5,000 moms on May 12 vs. Phillies)
· Boy Scout Night Sleepover (May 24 vs. Padres)
· D. Baxter Fan, courtesy of CenturyLink (First 10,000 fans on May 25 vs. Padres)
· D-backs Memorial Day Doubleheader (May 27 vs. Rangers)
D-backs Snapback Cap, courtesy of Budweiser (First 5,000 fans 21 and older at the 12:40 p.m. game on May 27 vs. Rangers)
· Aaron Hill #BiCycle Bobblehead, courtesy of Arizona Sports 620 (First 20,000 fans on June 8 vs. Giants)
· Bark in the Park, presented by Pet Club (June 9 vs. Giants)
· MLB Network Drawstring Bag (First 20,000 fans June 22 vs. Reds)
· D-backs Stars and Stripes T-shirt, courtesy of Ram Trucks (First 15,000 fans on July 5 vs. Rockies)
· D-backs Playing Cards, courtesy of Gila River Casinos (First 5,000 fans 21 and older on July 12 vs. Brewers)
· Native American Recognition Day (July 13 vs. Brewers)
· D-backs Beach Towel, courtesy of Gila River Casinos (First 20,000 fans on July 13 vs. Brewers)
· Back-To-School Backpack, courtesy of Cox Communications (First 5,000 kids on July 14 vs. Brewers)
· D-backs Luchador Mask (First 20,000 fans on July 27 vs. Padres)
· Paul Goldschmidt Bobblehead (First 20,000 fans on August 10 vs. Mets)
· Miguel Montero Growth Chart, courtesy of Arizona Milk Producers (First 5,000 kids on August 11 vs. Mets)
· D-backs Alumni Night (August 31 vs. Giants)
· Labor Day Game (September 2 vs. Blue Jays)
· Faith & Family Night Concert, presented by Grand Canyon University (September 13 vs. Rockies)
· D-backs Hispanic Heritage Day, presented by Budweiser (September 14 vs. Rockies)
· Miguel Montero Bobblehead, courtesy of Subway (First 20,000 fans on September 14 vs. Rockies)
· D-backs Luchador Cape, courtesy of Circle K (First 5,000 kids on September 15 vs. Rockies)
· Bark in the Park, presented by Pet Club (September 15 vs. Rockies)
· Roberto Clemente Day (September 18 vs. Dodgers)
· D-backs Car Show Street Festival (September 29 vs. Nationals)
· 2014 Magnet Schedule (First 20,000 fans on September 30 vs. Nationals)

The D-backs 4-Pack will be available starting March 4 and will allow fans to choose any four games with affordable seating options in all levels at Chase Field. Also on March 4, the D-backs Value Pack will be available for single-game purchase.  For $21, fans will receive a game ticket in the bleachers, a regular size hot dog, a 24 ounce drink, and a special offer from Subway®. For more information on ticket packages, visit www.dbacks.com/tickets.

7 Marketing Tips & Strategies, Entourage Marketing

Barajas joins Cox Hispanic Marketing team

Cox Communications announced Israel Barajas as the new Phoenix Hispanic Marketing Coordinator, which will support Hispanic marketing initiatives across the country for Cox products and services. Israel will be focused on Advertising and event campaigns to promote Cox’s products and services such as El Mix and Super Mix Hispanic video packages, Cox High Speed Internet, and Digital Telephone as well as unique calling plans to Mexico y Latin America.

“We are thrilled to have Israel’s breath of talents on the team,” said Ixchel Del Castillo, Hispanic Marketing Manager for Cox Communications’ Hispanic Marketing Center of Excellence”. “He brings more than nine years of marketing communications and public relations experience to Cox, and his expertise will help us better serve our Hispanic growing customer base throughout the nation”

Previous to joining Cox, Israel served as Marketing Communications Coordinator for Helios Education Foundation, where he developed, coordinated and made recommendations for the development of marketing, communications, advertising plans and strategies for both Arizona and Florida. His experience also includes serving as Marketing & Business Development Coordinator for Maricopa Integrated Health Systems and Multicultural Account Executive for the Advertising and PR firm Cramer-Krasselt.

Israel holds a Master’s in Business Administration, marketing emphasis from Grand Canyon University and Bachelor of Arts in Communication from Arizona State University. He was recognized in 2009 as one of the 40 Hispanic Leaders Under 40 by the Arizona Hispanic Chamber of Commerce. Israel is originally from Ajo, Arizona and resides in Phoenix.

“We are excited to welcome this multi-talented professional to our Cox family,” said Janet West. “It’s leaders like Israel that bring a variety of talents to the team, so that we can provide our customers the best experience while using their Cox services.”

TREO-Chairmans_Circle_2013

TREO adds to leadership

The TREO Board of Directors announced the following new leadership additions:

> New Vice Chairman of the Board/Chair-Elect: Guy Gunther, Vice President and General Manager, Tucson and Greater Arizona, CenturyLink. The Vice Chairman serves a key leadership role in partnership with the Chairman of the Board, and serves as Chair-Elect for the 2013-2014 Fiscal Year.

New Chairman’s Circle Members:
> Karen D. Mlawsky, CEO, University of Arizona Medical Center
> Sandra Watson, President & CEO, Arizona Commerce Authority

“We’re thrilled to continue adding top business leadership to our ranks,” said Steve Eggen, retired CFO, Raytheon Missile Systems. “We have put together the right critical mass of leaders to accelerate our economic growth.”

As CenturyLink’s Vice President and General Manager, Guy Gunther is responsible for Northern and Southern Arizona markets for voice, data, entertainment and managed services, including P&L, field operations, customer experience, direct and indirect sales channels, network development and community relations. Gunther has over 20 years of senior management experience in telecommunications, consulting firms and finance. “I am honored to become part of the leadership of this effective organization,” said Gunther. “TREO is the connective tissue in the region – promoting our assets and creating value for companies looking to establish or expand operations in Southern Arizona.”

As CEO of the Hospital Division of The University of Arizona Health Network, Karen Mlawsky oversees both The University of Arizona Medical Center – University Campus and The University of Arizona Medical – South Campus, as well as dozens of affiliated clinics and physicians’ offices. She previously served as vice president of oncology services for University Medical Center in Tucson and spent more than 13 years at the Ohio State University Medical Center. “Health care will likely be one of the top job-creating industries, regardless of a slow economic recovery,” said Mlawsky. “There is tremendous opportunity to contribute to our region’s economic development through teaching and training our future health-care workforce.”

Sandra Watson, president and CEO of the Arizona Commerce Authority (ACA), brings more than 20 years of economic development leadership and experience to Arizona. She and her teams have successfully attracted hundreds of companies that have invested billions of dollars in capital and created more than 65,000 quality jobs. With Governor Brewer’s visionary leadership, and a private sector board of directors made up of some of the state’s most successful CEOs, the ACA has established an aggressive five-year plan and is experiencing strong results in strengthening the state’s overall economy. “Partnering with regional groups such as TREO is critical to our overall success. TREO is central to a larger, collaborative movement in the state,” said Watson. “As a result of our strong, long-standing working relationship, we will continue to attract quality companies creating high-wage jobs in the Tucson region, benefitting the statewide economy.”

TREO Officers include:
> Chairman of the Board – Steve Eggen, (ret.) Chief Financial Officer, Raytheon Missile Systems
> Vice Chairman of the Board/Chair-Elect – Guy Gunther, Vice President and General Manager, Tucson and Greater Arizona, CenturyLink
> Immediate Past Chairman – Paul Bonavia, Chairman and CEO, UNS Energy Corp. & Tucson Electric Power Company
>  Secretary/Treasurer – Lisa Lovallo, Market Vice President, Southern Arizona, Cox Communications

TREO is governed by a 16-member Chairman’s Circle, which serves as a key advisory group for business development strategy and represents the Tucson region to national business prospects, and a 46-member Board of Directors.

TREO continues its Chairman’s Circle/Board of Directors expansion efforts begun in 2010. Economic development is a high priority, demanding increased engagement from the key companies, organizations and people that drive the Southern Arizona economy. TREO leadership recognizes the importance of providing strong thought leadership for community development and strengthening the Tucson “product” and positioning as a business center.

The above new members join other leaders providing both private and public sector perspective in accelerating economic development. For a complete listing of the TREO Chairman’s Circle and Board of Directors, visit http://www.treoaz.org/About-TREO-Board-of-Directors.aspx.

customer.service

ASU Center becomes a resource to teach service

Customer service was once viewed as the cost of doing business.

“Across almost every industry, leaders are focusing on service as a way to compete in today’s competitive marketplace,” says Mary Jo Bitner, academic director for the Center for Services Leadership at Arizona State University’s W. P. Carey School of Business.

But times have changed. Companies that are in search of new revenue streams are finding that in addition to providing great customer service, offering value-added services to their product lines are helping their bottom lines. And the help them make the most of the opportunities, many are seeking help from the ASU Center, which focuses on research and executive education in managing and marketing services.

“Customer demand and the competitive challenges posed by the commoditization of many products has pushed many goods-based companies to take another look at services as a source of revenue and profit,” says Stephen Brown, director of the Center for Services Leadership, who has spent the past 20 years tracking the growing importance of services as a product. “Many are following market leaders to become goods-and-services companies.”

For example, Boeing has broadened its offerings by adding the lucrative market of services to its aircraft manufacturing. The Hewlett Packard and Compaq merger created a new company whose major product is services. IBM’s impressive financials over the past decade — in shining contrast to its competitors — were largely the result of its service businesses.

“In 2001, we were launching our first fee-based service business,” says Steve Church, president of Avnet Integrated and chief corporate business development and planning officer. “We wanted to offer more services and solutions. We knew a lot, but there was a lot we didn’t know.”

Church says Avnet’s membership in the center — which concentrates on expanding service innovation by combining the latest scientific insights from the academic world with the best of business strategy in the real world — allowed the company to “build a culture of service excellence that focuses on the customer and gives each a great customer experience.”

The Center, which was created in 1985, remains the only one of its kind in the United States, devoted to research and education in the services field.  Its research findings form the foundation of the Center’s executive education program, attended by managers and executives of leading firms.  Member companies include AT&T, Charles Schwab and Co., Ford Motor Company, IBM, Mayo Clinic and others, who sponsor research, fund scholarships, host MBA student teams and participate in executive education.

Many member companies sponsor research that is published in academic journals, and shared at the Center’s executive education forums. Bitner, for example, has been studying the effects of self-service technologies (SST), working with Ford and a major pharmaceutical benefits management company.

“The Center is really a tremendous resource for any company that has a strategy to to improve customer serve or add services to augment its products,” Church says. “We learned that by getting our employees engaged in customer service, we built customer loyalty, it helped us compete, and it enhanced our financial performance.”

legends

Legends district partners with Southwestern Eye Center

The Legends Entertainment District, a first-of-its-kind joint venture between the Arizona Diamondbacks and Phoenix Suns, announced a new partnership with Southwestern Eye Center that features the District’s first static super graphic with a 3-D embellishment. The announcement was made by Legends Entertainment District General Manager Judd Norris.

“The Legends Entertainment District continues to break the mold of traditional ‘billboard’ advertising by bringing to life its first three-dimensional concept,” said Norris. “Southwestern Eye Centers challenged us to do something unique and memorable. Taking that into account, we were able to bring their already recognizable glasses campaign to life on a 36’ x 42’ super graphic. The glasses are so unique that the creator of the image, BlueMedia, has submitted the design into several marketing concept competitions.”

The first-of-its-kind graphic is located on the Phoenix Convention Center Garage at the corner of 5th Street and Jefferson, across from Chase Field. It is one of 36 static signs in the District that also features four LED signs, six window graphics and five custom signs.

“As a locally based company celebrating 30 years in business, we are excited to be part of something that hasn’t been done before,” said Southwestern Eye Center Vice President and General Counsel Shane Armstrong. “We value the opportunity to work with Legends on this advanced project and to be part of the revitalization efforts downtown.”

Celebrating 30 years in business this year, Southwestern Eye Center, founded in 1982, is dedicated to providing the best possible care for patients seeking or in need of LASIK, cataract surgery, retinal surgery, cosmetic surgery or glaucoma evaluations and treatment throughout the Metro Phoenix area and rural communities of Arizona. With several accomplished specialists in the areas of LASIK, cataracts, retina, glaucoma and cosmetics, Southwestern Eye Center is able to provide patients in Arizona and New Mexico with improved vision by using some of the most advanced and sophisticated techniques and technologies available today. There are 23 Southwestern Eye Center locations in Arizona and three in New Mexico. For more information, visit www.sweye.com.

Southwestern Eye Center joins a growing list of partners for the Legends Entertainment District, including APS, Anheuser-Busch, Chevrolet, Fox Sports Arizona, Fry’s Food Stores, Gila River Casinos, AZ Family, MillerCoors, AZ Pain Centers, Cox Communications, Dodge and the Arizona Rattlers, among others.

The Legends Entertainment District offers customized, larger than life out of home opportunities that run 18 hours a day, 365 days a year. The project was designed to encompass landmark downtown facilities, extending from 1st Avenue to 7th Street and Washington to Jackson Street.

In addition to the corporate partnership signage, the Legends Entertainment District provides digital informational programming in the form of LED news tickers and other relevant content that can change on a moment’s notice.

Nearly two billion individual LED lights are used to illuminate the Legends Entertainment District, which includes 13 screens for a total of 6,819 square feet of LED and over 50,000 square feet of static signage. The fiber optic cable laid end to end is 228 miles in length, which is equal to the distance driving from Phoenix to the Grand Canyon. The Legends Entertainment District includes nearly 100,000 pounds (50 tons) of steel and more than 140,000 feet of electrical wire.

Downtown Phoenix attracts more than eight million visitors annually at over 700 events, while 57,000 office workers are based out of the area. For more information about the Legends Entertainment District, visit www.legendsentertainmentdistrict.com.

Stephanie Healy

Healy joins Cox southwestern leadership team

Cox Communications has announced Stephanie Barat Healy as its new director of public affairs for Southern Arizona.  Healy will be responsible for all Cox Public Affairs and Community Relations activities in Pima and Cochise counties.

“We are honored to have Stephanie heading up our southern Arizona Cox Communications Public Affairs team,” said Lisa Lovallo, Vice President and Market Manger, Southern Arizona.  “Stephanie and her family have been in Tucson for many years.  She cares deeply about our community and has a proven track record of bring diverse groups together to address public policy issues in a collaborative, sensitive and positive way.  She will be a great addition to our team.”

Prior to Cox, Healy held the position of executive vice president for the Southern Arizona Leadership Council (SALC). Her experience directing and implementing public policy and external relations activities for SALC will make for a smooth transition into her new role at Cox.

Healy has also served as president of the Hospital Council of Southern Arizona where she managed all aspects of a not for profit membership organization that included fourteen regional hospitals with a purpose of working collectively to improve the region’s health care climate and system.

Healy also held the position of Director of Economic Development for the Tucson Metropolitan Chamber of Commerce where she oversaw the division’s development of programs that promoted Tucson as a center for global trade and investment.

Healy became a Flinn-Brown Academy Fellow in fall 2011 after being nominated and accepted into the Arizona Center for Civic Leadership; a unique statewide program to nurture and develop leaders. She has also been recognized by Tucson Lifestyle as a key community leader working to build Tucson’s high-tech economy.

After relocating from Chicago nearly seventeen years ago, Healy resides in Tucson and is married to Tim Healy, vice president of Brokerage Services for CB Richard Ellis in Tucson.  The Healys have two children.

running

Cox and Swift Charities maximize community impact

Cox Communications and Swift Charities are using their communications expertise and business relationship to serve local charitable interests. The two companies have put together a creative partnership agreement which utilizes the Cox array of communications tools–Cox Media, Cox Business and Cox Creative Services, to promote Swift Charities’ 2nd Annual 5K FUNRUN and 2.5K Walk. In return, Swift Charities will share a portion of the proceeds from the FunRun/Walk to support Cox Charities grant recipients.

The idea to support each other’s charitable interests came as a result of a thriving business relationship. Cox Business provides Swift Transportation with a 10G Cox Metro Ethernet circuit between Swift’s headquarters and its datacenter and 100M Optical Internet at each location.

“Cox and Swift have a world-class business relationship and similar values. We saw an opportunity to bring our respective families of companies together to help each other give back to the communities we serve,” said Cox Business Vice President, Hyman Sukiennik.

Specifically, on December 8 at Indian Steele Park, Swift Charities will host its 2nd Annual 5K FUNRUN and 2.5K walk benefitting Chances for Children. For more information or to register for the event visit http://swiftcharities.org and stay tuned for promotions produced by Cox to run across the channel lineup.  Cox will also be on hand to film event highlights and promote the 5K FUNRUN/Walk through customer and employee newsletters and the Cox Arizona Facebook page.

“The joint philanthropic venture between Swift Charities and Cox Communications is a win-win situation for both parties and the charities they support.  Swift and Cox Communications are committed to bettering the lives of the children in our communities and helping ensure their future is bright and secure,” said Swift Transportation Director of Marketing, Trent Broberg

Larry Hofer

Cox elevates Arizonan to top HR post

Cox Communications has recently appointed Larry Hofer as vice president of human resources for the Southwest region.  As vice president, Hofer will manage and execute all major HR operations for Cox Communications in Arizona and Nevada.

Hofer, who previously worked as VP of Human Resources for the Oklahoma region, has been with Cox Communications for nearly six years. His leadership qualities and diligent work ethic contributed to Cox Oklahoma’s distinction as one of the Top Ten Best Places to Work, according to Business Journal of Oklahoma

Prior to his time in Oklahoma, Hofer served as VP of Human Resources in San Diego where he earned the reputation as an exceptional business partner and employee. Before joining the Cox Communications team, Hofer held numerous leadership positions with various technology and communication companies like Comcast, AT&T, IBM, Honeywell and Lexmark International.

Hofer graduated from Western Washington University with a B.A. in industrial organizational psychology. He also holds a B.A. in demography/sociology from Western Washington University; a master’s of labor and industrial relations from Michigan State University, a professional certification in Human Resources (SPHR) and is a graduate of NAMIC Executive Program at UCLA Anderson School of Business.

“We are very fortunate to have Larry joining the Southwest Region Senior Leadership team,” said Steve Rizley, senior vice president and region manager of Cox Communications Arizona. “His knowledge in the field of human resources is unsurpassed and with his guidance, our company will attract and develop the best talent in our industry. We look forward to the contributions Larry will undoubtedly make.”

Hofer currently resides in Scottsdale and has been involved with several nonprofit organizations including Habitat for Humanity, Neighborhood House, Asian Business Association and the YMCA.