customer relationships Archives

Top 3 Evolutionary Trends: Impact Of The Feminine Aspect On Business Industry

feminine aspect
by in Connections

As 2013 approaches and we say goodbye to 2012, I’d like to share some of my thoughts regarding what I view as a huge transformation that is transpiring in the business world. This transformation or shift is the result of entrepreneurs, male and female, embracing their feminine aspect and bringing it into business. The feminine… Read More →

10 Great Customer Service Success Stories And Tips

10 Great Customer Service Success Stories - AZ Business Magazine September/October 2011

Troy Hazard, author of the best-selling book “Future-Proofing Your Business”, offers these 10 tips for great customer service: 1. THE ANGRY CUSTOMER: In an argumentative situation, think of how you would feel in your customer’s shoes. Take time to consider his or her personality and position. The faster you start talking in your customer’s language,… Read More →