customer satisfaction Archives

Five simple strategies for promoting customer satisfaction

by in AZ Business Magazine | Marketing

Everyone knows poor customer experiences can negatively affect a brand, especially with the impact of online reviews like Google and Yelp. And although providing quality customer service is a given in every brand’s marketing strategy, it can be easy to overlook the core values of satisfaction. As competition between brands increases, perfecting customer service and… Read More →

SRP ranked highest by business customers

solar panels, renewable energy

In a study issued Wednesday by J.D. Power, Salt River Project ranks highest in customer satisfaction for business electric service among large electricity providers in the West Region for the third consecutive year. This is the sixth time in the last seven years SRP has been ranked highest in the study. SRP’s overall customer satisfaction… Read More →

SRP Ranked No. 1 in Performance by J.D. Power

energy policies

Salt River Project’s electric customers continue to give SRP higher marks for customer satisfaction, according to a report issued today by J.D. Power. With an increase of 21 performance points from a year ago, SRP ranks highest for residential electric service in the western United States among Large electric utilities for the 13th consecutive year.… Read More →

Customers Rank SRP Highest in West, U.S.

by in Business News | Energy

Salt River Project’s electric customers continue to give SRP high marks for customer satisfaction.  In a report issued today by J.D. Power and Associates, SRP received the top score for residential electric service in the Large Utilities segment in the western United States for the 12th consecutive year and the highest total among the nation’s… Read More →