customers Archives

Wells Fargo Offers Free Credit Scores to Customers


In an effort to help customers succeed financially, Wells Fargo (NYSE: WFC) is offering its customers their free consumer credit score and complimentary credit report through Nov. 16, 2014. For more information about this limited time promotion, visit “A recent Wells Fargo survey  said 27 percent of Americans are more worried about their financial… Read More →

Circle K Raises $5.3 Million for UCP of Central Arizona

Armando Contreras, CEO of United Cerebral Palsy of Central Arizona
by in Featured | Nonprofit

Through fundraising efforts at local stores and events throughout the State of Arizona and Las Vegas, Nevada, Circle K employees, customers and vendors generously helped raise over $5.3 million for UCP of Central and Southern Arizona, and Opportunity Village in Las Vegas, Nevada.    The funds donated support the organizations’ mission to help children and adults… Read More →

APS, SRP Warn Customers of Fraud Attempts

by in Business News | Energy

APS and SRP want customers to stay safe this holiday season and be aware of potential fraud attempts. Both companies have received reports of individuals falsely claiming to represent APS or SRP to collect payment for electric service. Several customers in the Phoenix metropolitan area have received telephone call from an individual who claims to… Read More →

Is Your Company Naughty or Nice?


Generally, companies try to stay on their best behavior all year long. But during this holiday season—with decked halls, crowded malls, shrinking bank accounts, and frayed nerves—providing great service is even more critical than usual. Much like Santa, customers have their own “naughty or nice list,” and Ron Kaufman says they won’t hesitate to give… Read More →

APS Home Performance Program Provides Loans For Homeowners Energy Efficient Improvements

National Bank of Arizona, APS Energy Efficiency Partnership
by in Business News | Green | Small Biz

National Bank of Arizona has partnered with APS to provide an affordable financial incentive for APS customers to renovate their homes with energy efficient improvements. It’s called the APS Home Performance with ENERGY STAR® program. The program was started more than a year ago and at the time was only available to schools and small… Read More →

10 Great Customer Service Success Stories And Tips

10 Great Customer Service Success Stories - AZ Business Magazine September/October 2011

Troy Hazard, author of the best-selling book “Future-Proofing Your Business”, offers these 10 tips for great customer service: 1. THE ANGRY CUSTOMER: In an argumentative situation, think of how you would feel in your customer’s shoes. Take time to consider his or her personality and position. The faster you start talking in your customer’s language,… Read More →