Tag Archives: Deer Valley Hospital

Griffin Appointed CEO of John C. Lincoln North Mountain

Maggi Griffin, RN, MS, was recently appointed chief executive officer (CEO) of John C. Lincoln North Mountain Hospital. She also serves as the John C. Lincoln Health Network chief nursing officer (CNO).

Griffin joined the John C. Lincoln Health Network four years ago, and has an extensive background in nursing, hospital management and leadership. She first worked at the John C. Lincoln Deer Valley Hospital as a vice president and then served as the CNO.

During Griffin’s time as CNO of the John C. Lincoln North Mountain Hospital, she introduced a daily management system in the inpatient units and the Emergency Department. This system was essential in engaging staff and improving quality, safety and financial performance. In 2013 John C. Lincoln North Mountain hospital received its third Magnet status recognition. Magnet status is based on documented exemplary practice and outcomes for patient care and is considered the nation’s gold standard for nursing quality. It is bestowed upon qualified hospitals by the American Nurses Credentialing Center, an arm of the American Nurses Association – the nation’s foremost authority on the quality of patient care.

“Please join me in congratulating Maggi as she transitions during this period of change and continuous improvement in health care,” said Bruce Pearson, senior vice president of Scottsdale Lincoln Health Network, who holds overall responsibility for North Mountain Hospital and Scottsdale Osborn Medical Center. “Maggi has extensive leadership experience and a strong background of success in providing and improving quality and safety for hospital patients.”

“The four years I have spent at the John C. Lincoln Health Network have been some of the most rewarding years in my career. I am so delighted that I have the opportunity to continue to serve in a different capacity,” Griffin said.

Before joining the John C. Lincoln Health Network, Griffin was the CNO/vice president of Patient Care Services at Advocate Condell Medical Center in Illinois, where she spent part of her tenure as acting president for the hospital. She has had many years’ experience as a senior nursing officer, consultant and staff nurse in Illinois, Rhode Island, Massachusetts, New Mexico, Ohio and England. Her experience includes four years in Beijing, China, where she was president and CEO of the Beijing International Heart Hospital.

JCL Surgery

Partnership Creates New Valley Medical Resources

At a time when healthcare dominates the national news, Midwestern University in Glendale and John C. Lincoln Hospitals, Phoenix, are working together to augment local medical resources by creating a general surgery training program for osteopathic medical school graduates.

The new osteopathic general surgery residency program, accredited by the American Osteopathic Association, was jointly developed by Midwestern and John C. Lincoln. The program was approved for two residents to begin each year, for a total of 10 residents in the program.

Residents will be trained at both John C. Lincoln North Mountain Hospital, 250 East Dunlap, Phoenix, and John C. Lincoln Deer Valley Hospital, 19829 N. 27th Ave., Phoenix. John C. Lincoln Hospitals are not-for-profit acute care community medical centers that have been nationally recognized for their quality of patient care and medical technology.

“Midwestern University is committed to the development of quality postdoctoral residency programs in the State of Arizona and around the country,” said Kathleen H. Goeppinger, Ph.D., President and Chief Executive Officer of Midwestern University. “Our mission is to provide our communities with well-trained physicians and other much-needed healthcare providers both now and in the future.”

“John C. Lincoln brings a vast array of surgical experience to this program,” noted Alicia Mangram, M.D., FACS, Medical Director of the Level 1 Trauma Services program at John C. Lincoln North Mountain Hospital and Program Director of the new General Surgery Residency Program. “We have 20 general surgeons who will be associated with the residency program with experience in trauma surgery, advanced laparoscopic, and robotic procedures.”

Projected physician shortages have made establishing new Arizona-based osteopathic surgical residency opportunities a top priority for Midwestern University’s Arizona College of Osteopathic Medicine (AZCOM) and the University’s Osteopathic Postdoctoral Training Institute (MWU/OPTI). According to Midwestern statistics, 97 percent of Arizona-native AZCOM students who receive postdoctoral training in-state remain in Arizona to practice, reducing the state’s physician shortage.

Any graduate of an accredited osteopathic medical school may apply to participate in the surgical residency program, Dr. Mangram explained. Residents selected to participate in the program will complete training in basic general surgery, advanced laparoscopic, robotic, colorectal, trauma, surgical critical care, endoscopy, vascular, and cardiothoracic procedures. Training in burns and pediatrics will be provided offsite.

deer valley hospital

John C. Lincoln Deer Valley Hospital Earns Revenue Performance Award

The Healthcare Financial Management Association named John C. Lincoln Deer Valley Hospital among nine health care organization winners of the 2012 MAP Award for High Performance in Revenue Cycle. More than 160 organizations from all parts of the nation applied for the award, considered an “Academy Award” by the finance industry.

Deer Valley Hospital was the only Arizona hospital included among the winners.

Hospitals must be in the top 10 percent in Revenue Cycle performance to even submit an application for the award. As a national award winner, the Deer Valley Hospital has met or exceeded stringent evaluation criteria addressing critical performance factors such as revenue cycle processes, financial performance, innovation, adoption of Patient Friendly Billing principles, and patient satisfaction.

The 250-person Revenue Cycle department at John C. Lincoln handles many diverse administrative functions that help to insure the hospital is paid for care provided while also helping patients get the most out of their insurance and manage their financial obligations.

“The Revenue Cycle process is a complex system, but absolutely essential for keeping our doors open and assisting our patients,” said Rhonda Forsyth, president and CEO of the Deer Valley Hospital’s parent organization, John C. Lincoln Health Network.

Revenue Cycle team members, who include registration and admitting staff, are usually the first contacts a patient has with the John C. Lincoln Deer Valley Hospital system. Often Revenue Cycle team members are also the last contact patients have with John C. Lincoln, because they assist people with their insurance plans and provide those without insurance with ways to qualify for assistance.

The Revenue Cycle team are responsible for clinical and account coding, claims and posting account payments. They also manage our government and commercial insurance relationships and audit for compliance.

Winners of HFMA’s MAP award are evaluated with 25 comprehensive, definitive metrics of revenue cycle performance called MAP Keys. MAP stands for measure performance, apply evidence-based strategies for improvement, and perform to the highest standards in today’s challenging healthcare environment.

The MAP Award recognizes health care organizations that demonstrate excellence across all MAP Key categories: patient access, revenue integrity, claims adjudication and management.

“Winners have shown innovative and effective revenue cycle practices that deliver sustainable financial performance, set the bar for the industry and, ultimately, enable better patient care,” said Richard L. Clarke, HFMA president and CEO.

MAP winners were recognized during ANI: The HFMA National Institute, June 24-27, in Las Vegas.

For more information on John C. Lincoln Deer Valley Hospital, visit their website at jcl.com/hospitals/deer-valley.