Tag Archives: Greater Phoenix CVB


Greater Phoenix CVB Wins 2012 Gold Service Award

Readers of Meetings & Conventions magazine have bestowed the prestigious Gold Service Award on the Greater Phoenix Convention & Visitors Bureau for the 22nd consecutive year.

Meetings & Conventions magazine is a leading publication among meeting professionals, and 50,000-plus subscribers each plan a minimum of three off-site meetings, conventions and/or trade shows per year. The Gold Service award honors convention and visitors bureaus (CVBs) that excel in professionalism and dedication in their service to meeting professionals.

The magazine’s readers were asked to make the 2012 Gold Service Award selections based on criteria that included professionalism of staff, support on hotels and site inspections, assistance with ground-transportation planning, guidance on local attractions, and liaison with local venders and services.

Readers voted for the top CVBs throughout North America, and the Greater Phoenix CVB’s Convention Services team was rated among the best for the 26th time.

“To be consistently recognized by meeting planners for the service we provide them is a testament to the hard work, thoughtfulness and professionalism of our staff,” said Jan Thomas, director of convention services and housing at the Greater Phoenix CVB. “Downtown Phoenix is blessed with one of the best convention centers in the nation, and we benefit from having several beautiful and unique off-site meeting venues. But buildings and meeting space are only part of the equation. Dedicated, personal service is essential to creating a truly memorable meeting experience, and that’s what we strive for.”

The Greater Phoenix CVB will be featured in Meetings & Conventions’ special “Gold Awards” issue in November.


Greater Phoenix CVB Names New Director Of National Accounts

Greater Phoenix CVB Names New Director Of National Accounts

The Greater Phoenix Convention & Visitors Bureau increases its sales staff with the addition of Lynn Whitehead.

Lynn Whitehead is the new Director of National Accounts. Based in Baltimore, Whitehead will spearhead the Greater Phoenix CVB’s citywide accounts with 1,001+ rooms on peak night originating in the Washington DC, Virginia, and Maryland region.

Whitehead previously served as the Director of National Accounts with the San Diego Convention Center, where she was responsible for the sales of more than 11,000 downtown hotel rooms and 2.6 million square feet of convention space for primary association accounts in Washington D.C., Maryland and Virginia. Her professional career includes her SDCC tenure of 17 years as well as experience with Carlson, a global hospitality and travel company. She also directed the national sales effort for Radisson Hotels and Resorts Worldwide in the Washington, D.C. area.

Whitehead began her career in hotel sales in Atlanta after graduating from Randolph-Macon Woman’s College in Lynchburg, Va.

Whitehead is a member of ASAE, IAEE, and PCMA, and currently serves as Co-Chair for the Capital Chapter of PCMA’s Emerging Professionals Committee and on the PCMA’s Faculty Task Force at a national level.

For more information about Greater Phoenix CVB, visit Greater Phoenix CVB’s website at visitphoenix.com

Lorne Edwards - Greater Phoenix CVB

Greater Phoenix CVB Hires Hyatt Veteran As Director Of Sales

The Greater Phoenix Convention & Visitors Bureau has hired Lorne Edwards as its new director of sales.

Edwards joins the Greater Phoenix CVB after a 16-year sales career at Hyatt Hotels Corporation, where he most recently served as director of sales and marketing at two Boston-area hotels.

Edwards also spent three years as associate director of sales at the Hyatt Regency Denver at Colorado Convention Center. There, he was responsible for pre-opening sales operations, and he coordinated sales and marketing efforts with the convention center and Denver Metro CVB.

A native of Antigua in the West Indies, Edwards began his career with Hyatt in Orlando before being elevated to a senior sales position at one of Hyatt’s iconic flagship convention hotels in Atlanta.

Edwards will oversee the Greater Phoenix CVB’s 11-member sales team and report directly to Senior Vice President of Sales James Jessie. He will be assisted by Donn Oswald, who has been promoted to director of Midwest sales and West Coast resort sales at the CVB.

“Lorne brings a wealth of convention-center and in-house sales experience,” Jessie said. “And his experience comes from a hotelier’s perspective, which I think will be an asset not just to our sales efforts but to our symbiotic relationships with CVB-member hotels and resorts.”

Edwards received a Bachelor of Science in Business Administration in Hospitality Management from the University of Central Florida in Orlando, Fla. His industry memberships and affiliations include Meeting Professionals International and the American Society of Association Executives.