Tag Archives: Harvard Business School


Innovator’s Accelerator Unveils Expanded Product Suite

Apollo Education Group, Inc. (Nasdaq: APOL) announced the expansion of its critically acclaimed Innovator’s Accelerator® leadership development experience. The learning experience is now available in two formats with several customizable features.

Innovator’s Accelerator is an online learning experience led by the world’s leading experts on business innovation: Clayton Christensen of Harvard Business School, Jeff Dyer of Brigham Young University’s Marriott School of Management and Hal Gregersen of INSEAD. The trio of thought leaders, who also co-authored “The Innovator’s DNA” and consult with businesses around the world on disruptive innovation, bring together research and tools that help business leaders transform into innovators, ready to be the catalyst for change in their organizations.

Now, more than ever, it is imperative that employees continuously innovate for their organizations, despite the increasing time constraints. Innovator’s Accelerator is now available in a condensed 12-hour format, IA, as well as an immersive 30-hour version, IAx.

Launched in January 2013, Innovator’s Accelerator was the first product released by Apollo Lightspeed, a business unit of Apollo Education Group. Led by Rob Wrubel, president of Apollo Lightspeed, and George Lichter, head of innovation programming at Apollo Lightspeed, the team focuses on the development and delivery of innovative educational products, models and services for the non-credit and lifelong learner.

“Learners today expect more than video lectures with general knowledge. They want interesting, engaging and socially interactive educational content that ties directly to skills they can apply to their jobs,” Lichter said. “Employers want learning products that their managers can access 24/7 from multiple devices, and that help them solve the real-world challenges facing their organizations today. We are continually improving our products to provide highly engaging learning experiences, capable of being company-customized, to measure learners’ progress with data analytics tools, and to drive toward the foundational principle underneath IA: that any employee can become an innovator.”

cronkite global initiative

2013 Global Summit on Negotiation and Trust

The only professional conference that directly makes the connection between negotiation, trust and achieving a sustainable outcome is the Global Summit on Negotiation and Trust, a three-day event that will take place November 8, 9 & 10, 2013 at the Thunderbird School of Global Management in Phoenix, Arizona.

This program is designed to help participants become better at forming and sustaining collaborative relationships; increase cross-cultural competence and trust in international negotiation settings; make trust a competitive edge through practical tools and techniques from proven experts; and deploy trust to resolve conflict more effectively and improve negotiation results.

Independent research has established a link between high trust and negotiation results, revealing how these characteristics contribute to improved productivity, higher employee morale, lower organizational conflict, faster decision-making, better teamwork and lower costs of litigation and failed partnerships. The conference will provide a road map for enhancing credibility, improving employee engagement, building commitment, loyalty, and a high performance culture. Additionally, participants will expand their personal and professional network while harnessing the collective wisdom of experienced practitioners, top scholars and executive peers.

Among the speakers will be:  Stephen MR Covey, Author of New York Times and Wall Street Journal #1 bestseller “The Speed of Trust”; Dr. Robert Cialdini, renowned Author of the NY Times Bestseller “Influence: Science & Practice”; Divya Narendra, CEO of SumZero and a co-founder of ConnectU, the predecessor to Facebook; Hon. Hlengiwe Mkhize, Deputy Minister of Economic Development, South Africa; Edgardo Pappacena, Global Business Model Transformation Leader for PriceWaterhouseCoopers; and a number of top scholars, leading practitioners, business leaders and Harvard luminaries.

Conference Chairman and event speaker Andre Bisasor, brings with him a legacy of successful events as the founder of the Negotiation & Leadership Conference. This Global Summit is the next iteration of preeminent conferences produced in the tradition of the previous gatherings held in Cambridge. The following leading authorities on the subject of negotiation in the field are scheduled to speak at the Global Summit.

  • Dr. Robert Cialdini (Renowned Author of the NY Times Bestseller “Influence: Science & Practice”);
  • Michael Wheeler (Harvard Business School Professor);
  • Bruce Hay (Harvard Law School Professor);
  • Divya Narendra (CEO, SumZero and An Originator of the Facebook idea at Harvard College);
  • Chris Voss (Former Head of the FBI International Hostage Negotiation Unit; Former Subject Matter Expert on Hostage Negotiation For G-8 and White House; Former Lecturer at Harvard);
  • Leonard Kopelman (Lecturer on Management & Law at Harvard University; Renowned Expert in international & diplomatic law)
  • Dr. Lakshmi Balachandra (Professor, Babson College; Former Lecturer on Negotiation at Harvard and MIT)
  • Hon. Hlengiwe Mkhize (Deputy Minister of Economic Development, Govt. of South Africa);
  • Dr. Karen Walch (Professor at Thunderbird School of Management);
  • Edgardo Pappacena (Global Business Transformation Leader & Former Chief Strategy Officer, PriceWaterhouseCoopers);
  • Clark Freshman (UCLA Law Professor; Expert in Lie Detection in Negotiation);
  • And many more

Pricing begins at $1,395 USD with an Early Bird registration special of $995 USD for registration before October 15, 2013. Student tickets are deeply discounted at only $150 USD for Early Bird, or $295USD at the regular rate.

To register, go to  http://globalsummitonnegotiation.com/registration-page/

Early registrants, who also follow on twitter at @globalsummitAZ, qualify for giveaways including: one complimentary 8-week, 100% online Executive Certificate course from the Executive Certificate in Global Negotiations, a value of $1,980 USD, as well as one complimentary admission to the on-campus program, Communicating & Negotiating with a Global Mindset, at the Glendale campus with a value of $3,800 USD.

The conference also includes a concurrent youth program that provides a limited number of high school students ( including those from under-resourced communities) the chance to attend the event for free.

Additional information on the Global Summit is available at http://globalsummitonnegotiation.com/

Predictable Time Off Helps Prevent Working Off The Clock

Do You Sleep With Your Smartphone? Give Predictable Time Off A Try

I am always on the lookout for “brain food” — seminars, podcasts or articles on subjects of interest to me. One of my regular haunts is the Harvard Business School (HBS) Working Knowledge blog distributed weekly by HBS. You don’t need to be an HBS alum to subscribe, and I highly recommend it.

A recent Working Knowledge issue highlighted a new book by HBS Professor Leslie Perlow called “Sleeping with Your Smartphone.” In the book, Professor Perlow described an experiment she conducted with the Boston Consulting Group (BCG), an elite professional service firm where the consultants consistently work many hours per week. In developing her baseline, she discovered through a poll of BCG staff that 70 percent admitted checking their smartphone daily right after getting up, and 56 percent did so right before going to sleep. A full 26 percent confessed to sleeping with their smartphone on the pillow next to them. Does any of this sound familiar to you? It did to me.

Professor Perlow described this situation as being caught in the “cycle of responsiveness.” While the pressure to be always available stems from seemingly legitimate reasons, like being responsive to requests from clients or customers in different time zones, people begin adjusting their work and life schedules, their interactions with friends and family, and their own expectations to make this 24/7 availability the new norm. People checked in frequently just in case something urgent came up, not because they knew it would. Then, insidiously, their own expectations for quick response by others moved into these extra hours. Everyone was caught up in the new behavior, and those who didn’t play along risked being branded as less committed to their work. Even as people began resenting how much their work was spilling into their personal lives, they didn’t recognize they were a major part of the problem, their own worst enemy, in the pressure they felt to be connected all the time.

At BCG, Professor Perlow convinced teams to experiment with something she called PTO, Predictable Time Off, a time when team members would not be expected to check email, answer calls, etc. It was hard at first, but as the team embraced a shared goal to allow each team member to have just one night off per week, they developed systems and processes that would facilitate that, while still allowing the overall team to be responsive to client needs. The business results were profound. Over a period of four years, the Predictable Time Off practice grew from a single BCG team to more than 86 percent of BCG’s teams across five continents. The number of staff who stated they were excited to start work in the morning doubled, and the teams’ perceptions of providing significant value to clients increased from 84 percent to 95 percent. Just as important, BCG clients reported a range of experiences with Predictable Time Off teams, from neutral (nothing seemed different) to extremely positive — no client reported a negative experience.

What are the broader lessons from Professor Perlow’s experiment for us as individuals and as owners and employees of small businesses? I see a few:

  • We, rather than our clients or customers, are the primary decision-makers on how connected we need to be. We set the expectations, and as long as the expectations are clear, we don’t need to worry about negative reactions from those with whom we deal.
  • Even a modest amount of disconnection, like one evening a week, can have a profound impact on personal and work productivity and happiness.
  • Setting a group goal to allow everyone some PTO makes it easier for everyone to comply.
  • Even if you can’t resist looking at your email in the evening, you don’t need to respond immediately, in most cases. Holding your response until the next day helps break the “cycle of responsiveness.”
  • Most mail systems like Outlook allow you to set an “out of office” response to any emails with start and stop dates/times. It’s just as easy to set for an evening as it is for a week.

I recognize the smartphone addition habit in me, and I’ve made a resolution to give Predictable Time Off a try. Join me?