J.D. Power Archives

SRP ranks highest in West among residential customers

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Salt River Project’s electric customers continue to give SRP higher marks for customer satisfaction, according to a study issued Wednesday by J.D. Power. With a Customer Satisfaction Index score of 730 on a 1,000-point scale in this year’s ranking, SRP ranks highest for residential electric service in the western United States among Large electric utilities for… Read More →

SRP ranked highest by business customers

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In a study issued Wednesday by J.D. Power, Salt River Project ranks highest in customer satisfaction for business electric service among large electricity providers in the West Region for the third consecutive year. This is the sixth time in the last seven years SRP has been ranked highest in the study. SRP’s overall customer satisfaction… Read More →

SRP ranks highest among residential customers

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Salt River Project’s electric customers continue to give SRP higher marks for customer satisfaction, according to a study issued today by J.D. Power. With an increase of 8 index points from a year ago, SRP ranks highest for residential electric service in the western United States among Large electric utilities for the 14th consecutive year. With… Read More →

SRP Ranked No. 1 in Performance by J.D. Power

energy policies

Salt River Project’s electric customers continue to give SRP higher marks for customer satisfaction, according to a report issued today by J.D. Power. With an increase of 21 performance points from a year ago, SRP ranks highest for residential electric service in the western United States among Large electric utilities for the 13th consecutive year.… Read More →