Tag Archives: Lo-Lo’s Chicken & Waffles

11-2014 Food Court-79

Sky Harbor renovations elevate travelers’ experience

Friends embrace. Families explore an art exhibition. Shoppers admire handcrafted wares and hungry travelers survey a myriad of local eateries before settling on a lunch destination.

This is the scene at the newly renovated Terminal 4 at Phoenix Sky Harbor International Airport. It’s where about 85 percent of the airport travelers, more than 100,000 people a day, have their first encounter with Arizona — an encounter that will help shape their impression of the state and the Phoenix metro area.

“For many travelers, Phoenix Sky Harbor International Airport is the first experience they have of the Phoenix area, so our goal is to provide them with a world-class experience,” explains Heather Lissner, acting public information manager for the City of Phoenix Aviation Department.

Impact on tourism

The $590 million facelift is more than strategically placed art displays, designer walkways and vibrant southwest décor. Seamless transportation, sustainable design and streamlined customer service enhance the airport’s reputation and reflect upon the local tourism industry.   

“The recent additions to Phoenix Sky Harbor International Airport, from the Sky Train to public art to the abundance of local restaurant options, have extended the unique qualities of the metro Phoenix area and created an improved visitor experience,” says Toni Smith, director of communications for the Tempe Tourism Office. “We’re lucky to have an airport that travelers want to see, which helps set us apart as a destination and encourages repeat visits.”

If travelers’ destinations are along the Valley Metro light rail line, the PHX Sky Train provides a seamless transition between the terminals and the 44th Street and Washington Street station. From there the light rail transports travelers east through Tempe and Mesa, or west into Phoenix.

Douglas MacKenzie, director of media relations for Visit Phoenix, appreciates the 15-minute trip from the airport to the downtown area. “Phoenix is primarily a fly-in market for both our leisure and meetings visitors so the airport is very important to our convention and leisure business.” Whether travelers are coming for a convention or mega event like the Superbowl, the transition from airport, to PHX Sky Train, to Metro light rail adds great value.

“It’s a wonderful plus for attendees. It’s the ease of convenience for our meeting delegates to get into downtown,” MacKenzie says. “It’s a perfect tourism factor in more people choosing Phoenix as a destination.”

Authentic Arizona dining

MacKenzie says a mix of eateries that includes delicious local choices can also encourage return visitors.

Two companies, HMSHost Corporation and SSP America, have orchestrated a blend of local, regional and national eateries with more than 40 establishments providing dining options from the fast food national brands to locally owned wine bars. Part of the strategy to provide authentic Arizona dining was to offer the best restaurants in the area and keep the street prices.

Among the eateries chosen to enhance Phoenix’s reputation as a foodie destination are Barrio Café, Cowboy Ciao, Sauce Pizza & Wine, Lo-Lo’s Chicken & Waffles and Joe’s Real BBQ.

“What has truly happened is that the culinary offerings at Sky Harbor for the first time ever are probably some of the best in the nation,” says Tad Peelen, operating partner at Joe’s Real BBQ in Gilbert. “I think people who travel a good deal recognize the fact that it is not the preponderance of national chains.

“We are happy to have a Gilbert presence at the airport for the first time,” Peelen says. “We think the brand extension is fantastic. We like the fact that when people get off the airplane they see a logo of a place east of the airport and in many cases more of those people are staying east of the airport.

“They say they are America’s friendliest airport and I think this is an extension of that. It was a very passenger friendly thing to do to give so many independent really tasty options at the airport.”

MacKenzie agrees. “It’s a wonderful culinary entrance into the southwest. If people don’t have a chance to visit all of our local restaurants, it gives them a taste of what they’ve missed,” he says.

Memorable connection

Passengers with connecting flights also benefit from the new design and abundant shopping and dining.

Additional amenities include water bottle filling stations, strategically placed kiosks and a pet park. Airport navigators wearing purple jackets and “Ask Me” buttons answer questions and direct travelers needing assistance.

There is also an indoor walking trail with ample views of the area.  “It’s a little over a mile long,” Lissner says. “You can see Camelback Mountain, the Buttes at Papago Peak, the Sky Train bridge and South Mountain. At Terminal 3, the Phoenix Sky Train station has some very gorgeous views of downtown Phoenix as well as the airfield.”

Sustainably styled

The beauty of the project is supported by an environmentally conscious design. The first phase of the electric-powered PHX Sky Train construction received a Leadership in Energy and Environmental Design (LEED) Gold designation from the U.S. Green Building Council, while the Terminal 3 segment earned a LEED Silver designation.

The PHX Sky Train is part of the overall sustainability management plan that consists of investing in renewable energy, improving air quality, minimizing greenhouse gases, reducing waste and conserving water.

“We do strive for sustainability,” Lissner says, adding that the plan aligns with the City of Phoenix in terms of recycling and sustainability goals. “ We’re doing our part to help the environment.”

Continuing renovations

When renovations are complete, Terminal 3 will have a consolidated security checkpoint, additional ticket counters, new baggage carousels and expanded curb area. More shops and restaurants are included in the plan.

“I think Terminal 3 is going to be stunning,” says MacKenzie, who has seen the plan. “It’s going to be more open, with more windows and more restaurants. It will certainly enhance the service and experience of every traveler.”

Eventually, Terminal 2 will be closed and those airlines will move to Terminal 3, Lissner says. The project is scheduled to be complete by 2020. The approximately $590 million price tag is being paid by airport revenues generated through parking, tenant and concession fees. Local tax dollars are not used to support the airport, which has an annual economic impact reported to be nearly $29 billion.

Lissner says the changes are essential to quality travel.

“We pride ourselves on being America’s friendliest airport,” Lissner says. “We’re really looking to provide travelers with a world-class experience that is more efficient, more pleasant and something they can really enjoy so we can really welcome them to the state of Arizona.”

Lo-Lo's Chicken & Waffles 094_HDR_small

Lo-Lo’s Chicken & Waffles opens at Heritage Marketplace

LGE Design Build has completed construction of Lo-Lo’s Chicken & Waffles at Heritage Marketplace, a family friendly, pedestrian-oriented, mixed-use development in downtown Gilbert.

Lo-Lo’s Chicken & Waffles, 366 N. Gilbert Road, is now open. The 4,300-square-foot restaurant offers a full bar with several large television screens and outdoor seating that draws energy from the street.

 

“Business has been wonderful. The Town of Gilbert has been amazing and very receptive to Lo-Lo’s,” said Rasheedah White, one of the owners and founders of Lo-Lo Chicken & Waffles’ along with husband Larry White. “We will continue to strive to provide fresh, home cooked food and be a good business for Gilbert.”

The Heritage Marketplace location is the third Lo-Lo’s that LGE has constructed in the Valley. Lo-Lo’s also has a location at Phoenix Sky Harbor International Airport’s Terminal 4.

“The Gilbert location of Lo-Lo’s Chicken & Waffles is absolutely beautiful. It is consistent with Lo-Lo’s Chicken & Waffles’ unique brand, blends in well with the Gilbert Heritage District’s history and charm and enhances the excitement on the street with outdoor tables,” said David Sellers, president of LGE Design Build.

Heritage Marketplace, an integral element of Gilbert’s Heritage District, is located on the northwest corner of Gilbert Road and Vaughn Avenue. At build out, Heritage Marketplace will include more than 70,000 square feet of retail, office and restaurant space. Zinburger, Pomo, Barrio Queen and Petersen’s Old-Fashioned Ice Cream also are located at Heritage Marketplace.

 

Chase Field

What’s new at Chase Field in 2015?

Chase Field, considered by many to be the most fan-friendly and affordable ballpark in the country, will host its first game of 2015, an exhibition game against the Chicago Cubs, today at 6:40 p.m.. The Arizona Diamondbacks’ (@Dbacks) home opener for the regular season will take place on Monday, April 6 at 7:10 p.m. against the San Francisco Giants. The D-backs will introduce more additions to the ballpark than ever before in order to enhance the fan experience, highlighted by a new dining and merchandise experience with Levy Restaurants and Levy Retail Group.

New Dining Experience, as previously announced (see here for more details: http://atmlb.com/1GhOfdF), includes:

  • Lo-Lo’s Chicken & Waffles
  • America’s Taco Shop
  • Paradise Valley Burger Co.
  • Zoyo Neighborhood Yogurt
  • Churro Dog
  • Taste of Chase
  • The Draft Room
  • Ball Park Poppers
  • Food Truck Alley
  • Four collector’s edition souvenir cups
  • Digital Menu Boards
  • New credit card readers on all portable concession stands, beer carts and liquor portables

New Merchandise Experience, as previously announced (see here for more details: http://atmlb.com/1EGJjjA), includes:

  • Expanded Team Shop
  • New Era, Nike and ’47 Brand walk-in concepts along main concourse
  • Women’s, Kids and Candy shop
  • D-backs Authentics
  • Mobile Retail Truck
  • Apple Pay accepted at all Team Shop stores and concourse shops

The D-backs have also expanded the suite experience for fans to include a first-of-its kind main concourse suite – Studio @ 122. The suite is located behind home plate offering premium viewing and includes food in the suite package. The suite can be altered to include two groups of 10 or one large group of 20.

Another new addition to Chase Field is the American Airlines Lounge located underground, behind the D-backs dugout, and is an exclusive area available to fans with tickets in the lettered seating sections. The newly branded space features premium lounging, American Airlines and aviation-themed decorations and aircraft model, a private bar and custom dining options.

As previously announced, new security procedures will require all fans to enter via walk through metal detection. For more details, visit dbacks.com/security.

Limited tickets remain for Opening Day and are available by calling 602.462.4600 or online at www.dbacks.com.

baseball

D-backs take ballpark dining to a new level

The Arizona Diamondbacks (@Dbacks) have redefined the dining experience at Chase Field bringing aboard local favorites Lo-Lo’s Chicken & Waffles, America’s Taco Shop, Paradise Valley Burger Co. and Zoyo Neighborhood Yogurt to Chase Field in 2015. In addition to the new restaurant vendors, the D-backs will add a Food Truck Alley, The Draft Room, Taste of Chase and Ball Park Poppers.

“We truly believe we are changing the game when it comes to the dining experience, not only at ballparks, but entertainment venues throughout the Valley,” said D-backs President & CEO Derrick Hall. “Not only are we proud to be adding four new local vendors to our options, but there are so many new offerings for our fans to look forward to – from food trucks and craft beers to digital menu boards and items like the Churro Dog that make Chase Field a destination for those who simply enjoy great food.”

Lo-Lo’s Chicken & Waffles will offer scratch-made fried chicken and waffles with syrup as well as unique sides such as fried green tomatoes, spicy corn fritters and mac & cheese. Lo-Lo’s will be located along the main concourse at section 141.

America’s Taco Shop will feature fresh made-to-order items such as burritos, tacos, nachos and quesadillas. America’s Taco Shop will be located at sections 115 and 314.

Paradise Valley Burger Co., recently featured on Food Network’s “Diners, Drive Ins and Dives,” will offer specialty burgers such as the classic Paradise CHZ, Beach House Burger, and Burger Parmesana. Paradise Valley Burger Co. will be located along the main concourse at section 121.

Zoyo Neighborhood Yogurt will offer fans the opportunity to customize their frozen yogurt with unique toppings ranging from sprinkles to mochi (Japanese rice cake). Zoyo will be located at section 138 and will also be featured on the world-famous Churro Dog.

Earlier this month, the D-backs announced Chase Field’s newest food sensation, the Churro Dog, which trended internationally on social media and was featured on several national television shows. The Churro Dog features a warm cinnamon churro served on a donut bun and topped with Zoyo Neighborhood Yogurt, whipped cream, caramel and chocolate sauces and will be available at two dessert portables (section 114 and 123).

Taste of Chase will offer many of the iconic Chase Field food items such as the D-bat Dog, Sonoran Dog, and the Bisbee Tamale, located at section 130, just outside the Team Shop. Taste of Chase will also feature a footlong dog in which fans can choose from a newly expanded selection of fresh toppings at the Circle K Fresh Toppings Station Cart.

Previously known as Arizona Baseball Club, The Draft Room will serve as the craft beer destination at Chase Field. With more than 20 draft flavors available, fans will be able to enjoy the game with prime views in a casual pub-like atmosphere. Fans can also continue to order from the Chef’s Table as well as choose from an a la carte menu.

Ball Park Poppers will bring State Fair-like food options to Chase Field. Items such as deep-fried cheeseburger poppers, jalapeno poppers, sliders and “Grand Slam Cheese Sticks” will be offered at sections 106 and 312.

With the popularity of food trucks, fans will be able to enjoy Food Truck Alley, located on the plaza just outside Gate A. Working with Best in Show Events, each series will feature different local food trucks offering fans new and fresh options every time they come to the ballpark.

New this season, fans can collect all four Souvenir Cups that will feature various D-backs players throughout the season. The 32 oz. cups will be sold for $6.50 at all concessions stands where fountain drinks are available.

Throughout the ballpark, fans will notice digital menu boards at each dining location that can be rotated each homestand to offer new and exciting menu options.

All food options will be available at the D-backs vs. Cubs exhibition games on April 3 & 4 and Opening Day on April 6 at Chase Field. Tickets are available for Opening Day and the exhibition games by calling 602.492.4600 or online at www.dbacks.com

Lo-Lo's Exterior, LGE, WEB

Lo-Lo’s Chicken & Waffles to open in Gilbert Dec. 1

You will soon be able to toast your friends, family and favorite soul food at the Scottsdale and Gilbert locations of Lo-Lo’s Chicken & Waffles, constructed by LGE Design Build.

Lo-Lo’s Chicken & Waffles in Scottsdale, 3133 N. Scottsdale Road, recently hosted its grand opening. LGE Design Build constructed the 5,400-square-foot location, just a quarter mile north of its former Scottsdale location. The new restaurant includes a full bar.

“Lo-Lo’s Chicken and Waffles has a unique style and feel, which we translated to the new Scottsdale location,” said David Sellers, president of LGE Design Build. “It’s not like other restaurants; there’s a certain vibe at Lo-Lo’s that customers come to expect.  Our design team worked very hard to capture it and by all indications, we have.”

The Lo-Lo’s Chicken & Waffles in Gilbert, 366 N. Gilbert Road, is scheduled to open Dec. 1. The 4,300-square-foot property, which represents a tenant improvement project for LGE, is located within the existing new Heritage Marketplace development in downtown Gilbert.

LGE also built the original Lo-Lo’s, 1220 S. Central Ave. in Phoenix, in 2002. The Phoenix location has been frequented and endorsed by a variety of athletes and celebrities including Charles Barkley, Snoop Dogg, Mary J. Blige and collection of players from the Arizona Cardinals and other local professional teams.

“We are truly blessed to be where we are today, having built our brand over the last 12 years,” said Rasheedah White, one of the owners and founders of Lo-Lo’s along with husband Larry White. “We took my husband’s vision and turned it into a reality.”

Lo-Lo’s also has a location at Phoenix Sky Harbor International Airport’s Terminal 4. Real estate veterans Mike Anderson and Bret Anderson are among Lo-Lo’s partners.

airport

Sky Harbor Named Top Airport for Small Businesses

Phoenix Sky Harbor International is the number one airport in the country for new small businesses, according to a report by the U.S. Department of Transportation’s Office of the Inspector General. The goal of the report was to identify which of the nation’s 64 largest airports have been able to successfully incorporate new DBE (Disadvantaged Business Enterprise) operators. According to the report, airports have several procedures in place to encourage contract awards to new small businesses, including unbundling major contracts and leases, entering into direct contracts or leases with DBE/ACDBE (Airport Concession Disadvantaged Business Enterprise) firms, outreach initiatives and financial incentives.

In fiscal year 2012, Phoenix Sky Harbor International Airport added 14 new small businesses – the most of any airport in the nation.

“Phoenix is a great place for small business, and I could not be more pleased with the results of this audit,” said Phoenix Mayor Greg Stanton. “We are committed to supporting small businesses and building a diverse and sustainable economic future.”

In fact, the city of Phoenix helped secure $4 million in financing for small and disadvantaged business at the Airport. “It is vital that we support and encourage small businesses at Sky Harbor and the city of Phoenix,” said Phoenix Councilman Daniel Valenzuela. “Small businesses create jobs and opportunities.”

In 2011 and 2012, Sky Harbor rebid its food and beverage concession in Terminal 4, which serves more than 80 percent of the Airport’s passengers. The contracts were awarded to HMS Host and SSP America. Both have several local small businesses operating within those contracts and have brought extensive local, regional and national food offerings to the Airport, including Peet’s Coffee & Tea, Press Coffee Food &Wine, Lo-Lo’s Chicken & Waffles, Sir Veza’s Taco Garage, Tammie Coe Cakes, and many more.

“We are honored to be able to provide opportunities to many local, small business owners,” said Aviation Director Danny Murphy. “It is not only good for the local economy; it also provides our visitors with a true taste of Arizona.”

Phoenix Sky Harbor also holds outreach events for companies interested in doing business with the Airport. For additional information, visit skyharbor.com. For the full report from the U.S. Department of Transportation’s Office of the Inspector General, click here.