March 2009 Archives

Credit Unions Were Well Capitalized Leading Into The Recession

money stack

Arizona credit unions are weathering the rocky economy fairly well, but not without some bumps and bruises along the way. More than 20 of the 55 credit unions in the state have seen their bottom lines slip into the red. Even so, conservative and prudent lending policies that steered them away from the risky subprime… Read More →

Failing To Honor Copyrights On Software Could Cost Company Thousands


If you use software in your business, a little knowledge about an often misunderstood area of the law could save you tens and possibly hundreds of thousands of dollars. The area of the law is copyrights — but don’t stop reading just because you know you would never illegally copyright software. I have had many… Read More →

The Ubiquitous Topic Of Green Is Popular For A Reason — It Works

The Ubiquitous Topic Of Green Is Popular For A Reason — It Works

Lake Superior State University may not be too well-known, but it does generate some publicity each year with the release of its annual List of Words to be Banished from the Queen’s English for Mis-use, Over-use and General Uselessness. Those who tire of hearing or reading certain words and phrases go to the Michigan university’s… Read More →

Hiring The Right People Is More Important Than Ever, But Are You Asking The Right Questions?

Pick the Right Employee

When the economy slows, companies tend to slow their hiring and expect more from their existing employees. It quickly becomes critical that employees perform up to these new, heightened expectations. For those positions that companies do hire for, selecting the right candidate becomes more important than ever. However, many hiring managers tend to ask the… Read More →

Despite Weak Economy, Credit Unions Are Providing Financial Assistance To Small Businesses

Small Businesses getting help in down economy

When talking about credit unions and business loans, the key word is small. The percentage of business loans to credit union assets nationally is about 2 percent; business loans in Arizona average about $240,000, compared to $180,000 nationally. And because the loans are relatively small, the focus is on small businesses. Federal law caps credit… Read More →

Mixed-Use Developers Urged To Plan For Defect Claims Before Signing Contract

Mixed Use Development

Developers of mixed-use projects can reduce the likelihood of costly construction defect litigation by anticipating risk and allocating responsibility at the time of contract. Unfortunately, developers often assume that the standard industry forms provide sufficient protection. These forms, however, rely heavily on good faith for resolution of issues in the future. There are certain approaches… Read More →

Ways To Keep Workers Working In A Troubled Economy

Keep Workers Working

Our current job market is struggling through one of the worst periods of unemployment in memory. The unemployment rate continues to creep toward the unspeakable double digits, a number not reached in Arizona for more than 25 years. Whatever name is attached — downsizing, rightsizing, re-sizing, layoff, offboarding, reduction-in-force, restructuring — the result is the… Read More →

Companies Can Get Better Understanding Of Customer Experiences Through Service Blueprinting

Companies Can Get Better Understanding Of Customer Experiences Through Service Blueprinting

Not too long ago, Mike Tully discovered something important about the perception of time. The AAA Arizona president and others in his organization were not on the same clock as members requesting roadside assistance. AAA Arizona measured effective responses from the point when its personnel dispatched tow trucks until those trucks actually arrived on the… Read More →

Creating More Efficient Workspaces Can Increase Productivity And Reduce Costs

organized desk

Bracing for austere times ahead, office leaders have two obvious places to cut back: payroll and real estate. No one would suggest that cutting staff is an easy or enjoyable thing to do, but it can be an opportunity. Space freed by reductions in payroll can be reorganized to improve workplaces, bolster worker morale and… Read More →

Dependable Solar Products: One Arizona Small Business Going Green

Dependable Solar Products - One Arizona Small Business Going Green

The year was 1976. Before “going green” was the worldwide movement that it is today, Lane Garrett left his job to become an entrepreneur in energy management and conservation. By 1992, he had formed ETA Engineering, a distribution and engineering business specializing in various solar products. After distributors suggested that forming a separate company for… Read More →