This falls marks the 10th anniversary of the three Mastro’s Restaurants here in the Valley. Mastro’s City Hall and Mastro’s Ocean Club opened in 2002 while the Original Mastro’s Steakhouse opened in 1999.
To celebrate, all three locations will sell select signature cocktails at a discounted price of $10 starting in September. In addition, for one night only on Wednesday, October 10, the three restaurants will serve their Signature Warm Butter Cake dessert free of charge.
Senior Vice President of Operations for Mastro’s Restaurants, Jason Miranda, says that since the new ownership in 2007, focus has been on “creating a guest for life.”
“This means putting the guest first at all times and profit will follow,” Miranda says.
Miranda contends that three main factors have contributed to the success of the Mastro’s brand over the past decade: quality of food, quality of service, and ambiance.
“We use only the finest ingredients for all of our dishes, and in 2010 we went through all of our recipes and remade them with an emphasis on healthier methods, which include items like less salt and spices, with the consultation of a James Beard award-winning chef,” Miranda says. “Employees are empowered to make decisions which ensure guest needs.
“We reimburse all servers and managers who want to get become certified sommeliers and more. Live entertainment seven days a week gives a lively feel to our establishment. Many diners choose to stay after to enjoy the sounds and excitement in our lounge.”
As Mastro’s Restaurants continues to grow, Miranda assures that focus will remain on the three aforementioned core values.
“At Mastro’s Restaurants, we believe in genuine guest service and hospitality,” Miranda says. “We refuse to accept mediocrity or resting on our laurels when it comes to our guests expectations. You will be seeing us soon in major markets at our own pace.”