Tag Archives: Mesa Airlines


Mesa Airlines tops $1M in employee performance bonuses

Mesa Airlines, Inc. has announced that it has exceeded $1 million paid in monthly incentive bonuses to employees since the inception of the program in May 2014. The monthly bonus program rewards Mesa employees for outstanding operational performance and top customer service scores from passengers.

Since Mesa’s monthly employee incentive program began, the airline has also added 30 new E175 aircraft to its United Express operation and 13 CRJ900s to its fleet operating for American. In addition, during this time, hundreds of Mesa employees transitioned from Charlotte to Dallas/Fort Worth for American and from Chicago to Washington Dulles for United.

“We are extremely proud of the exceptional performance achieved as a result of the hard work of our people,” said Chairman and CEO Jonathan Ornstein. “Despite the huge move from Charlotte to Dallas for American, transitioning our Chicago-based United fleet to Dulles and adding 43 aircraft, our people have continued to provide industry-leading service in terms of on-time performance and on-board customer service.  We are pleased to have paid our employees more than $1 million for their performance through this period of transition and exceptional growth. Not only does this level of performance ensure our existing operations, it is a real ‘selling point’ when we are competing for new business.”

Paul Foley, Mesa’s Chief Operating Officer, added, “What makes this achievement even more remarkable is the fact that we added so many aircraft to our fleet and all were in service on or ahead of schedule. Working together with our frontline employees, we believe Mesa is incredibly well positioned to take advantage of future growth opportunities.”

Mesa currently operates a fleet of 113 regional jets under the American Eagle, US Airways Express and United Express brands. With current scheduled deliveries, Mesa’s fleet will grow to 115 by the end of this month. In addition, for the third consecutive year, Mesa Airlines’ Maintenance and Engineering Department was awarded the FAA’s prestigious Diamond Award of Excellence.


Mesa Airlines CEO helps company grow after a rough ride

One of the longest serving CEOs in the airline industry, Jonathan Ornstein returned for his second tour with Phoenix-based Mesa Airlines in 1998 as president and CEO and was named chairman of the board in 1999.

In March 2011, Ornstein helped Mesa emerge from Chapter 11 bankruptcy in one of the shortest time periods in aviation history. With hubs in Phoenix, Dallas, Washington Dulles and Houston, Mesa operates more than 400 daily system departures to 92 cities.

How’s business?

I am nothing, if not stunned, at how well things are going after a very difficult period. We were in bankruptcy and things have changed dramatically. Two years ago, I would never have believed we’d be in the position we are today. I always felt that we’d make it through because our core business was always good. We just had too many of these small 50-seat aircraft. Now, the way the stars are aligning, we’re literally the only carrier who has no 50-seaters and has the ability to attract the labor pool required  because of our growth plan.

Why are you so effective at attracting talent?

The pilot pay structure is such that when you’re a captain, you literally make twice as much money. The ability to upgrade is very critical to them. You could be a really high-paid first office and still make half what a low-paid captain makes. We have a growth plan that is real and pilots see that coming to Mesa gives them a path forward. The growth plan also helps attract flight attendants and mechanics because everyone wants to be in an environment where there are growth opportunities.

What did you do to turn Mesa around?

In the bankruptcy, we were very direct with our creditors, lenders and with our people. We said, “Our problem is we have all these 50-seat aircraft that no one wants and we’ve got to get ride of them.” In this situation, the manufacturers made guarantees to the finance parties that if Mesa defaults, we will pay you a minimum amount of money. So when we went to the creditors, they told us they’d rather have us default so they could get their money and the only way we could default was by declaring bankruptcy.

What did that mean to the company?

Our bankruptcy was what I call a “technical bankruptcy.” All we were doing was getting rid of aircraft. If they had just said, “Give us back our planes,” nothing would have happened. We are the only airline in history that didn’t file an 1113, which would have allowed us to tear up all our union contracts. We didn’t. We honored all our agreements with our people. That played a big part because it didn’t leave a bad taste in anyone’s mouth. Everyone said, “Let’s work together and make this happen.”

How have you put the company on track for such rapid growth?

Nobody in this business in massively profitable. We are happy when we make a five percent margin in the airline business. We downsized the company and got our costs structure to fit that sized company and growing became easy. Growing is easy in this business. Shrinking is hard.


Mesa Airlines celebrates company’s 100th regional jet

Employees of Phoenix-based Mesa Airlines celebrated the arrival of the company’s 100th regional jet at its Phoenix hangar. The 76-seat E175, new from the Embraer factory in Brazil, was greeted by hundreds of Mesa employees, who enjoyed lunch and tours of the new aircraft.

“Taking delivery of our 100th jet is truly a great moment for our company,” said Chairman and CEO Jonathan Ornstein. “I would like to thank all of our dedicated employees, our longtime partners at American and United, and my friends and co-workers, including President Mike Lotz, COO Paul Foley, and EVP and Captain Mike Ferverda, among many others. We have a lot to be thankful for, and I truly believe there has never been a better time for Mesa Airlines.”

Mesa Airlines is currently the fastest growing airline in the country, with long-term partnership agreements with American Airlines and United Airlines. Mesa operates under the American Eagle and US Airways Express brands from hubs in Phoenix and Dallas/Fort Worth and as United Express from Washington Dulles and Houston George Bush Intercontinental Airport. Mesa’s previously announced aircraft deliveries will bring the fleet total to 115 by the end of 2015. The company is hiring all positions, including pilots, flight attendants and mechanics in locations across the country including Phoenix, Dallas/Fort Worth, Washington Dulles, Houston and El Paso.

“Our continued success goes back to the principles established by our founders Janie and Larry Risley back in 1982 in Farmington, New Mexico,” said Ornstein. “We do our best each day to provide outstanding customer service to our passengers, opportunities and job security for our employees, and industry-leading performance and efficiency for our airline partners.”

Mesa currently operates 78 Bombardier regional jets and recently announced the purchase of seven factory-new Bombardier CRJ900 NextGEN aircraft it will operate for American. In addition, Mesa currently operates 22 Embraer E175s for United, with eight more entering service this year.


Mesa Airlines earns 3rd straight Diamond Award

For the third consecutive year, Mesa Airlines’ Maintenance and Engineering Department has been awarded the Federal Aviation Administration’s prestigious Employer’s Diamond Award of Excellence. The Diamond Award is based on 100 percent participation of the company’s eligible aviation maintenance technicians (AMTs) proactively completing a designated amount of initial and recurrent training during 2014.

“We are delighted our maintenance people are being recognized by the FAA for their commitment to safety and training excellence,” said Chairman and CEO Jonathan Ornstein. “A lot of hard work goes into receiving this award and we truly appreciate the dedication and professionalism of our maintenance training department. I’d like to thank everyone for their outstanding contribution to our company and maintenance excellence.”

The program provides incentives for maintenance technicians who work to improve safety by actively participating in training programs both independently and in programs offered by their employers.

“We are extremely proud to be one of just two U.S. passenger carriers to receive the FAA Diamond Award of Excellence for 2014,” said Senior Vice President of Maintenance and Engineering Gary Appling. “It reflects our ongoing commitment to a Safety First Culture and dedication to the highest standards of aircraft maintenance training.”

A multiple-time recipient of Air Transport World’s Regional Airline of the Year Award and ranked No. 1 Regional Airline three consecutive years by the DOT Air Travel Consumer Report, Phoenix-based Mesa Airlines operates as American Eagle and US Airways Express from hubs in Phoenix, Dallas/Ft. Worth and Charlotte (through May 2015) and as United Express from Washington Dulles and Houston.


Mesa Airlines strikes deal with Bombardier

Mesa Airlines, Inc. announced that it has reached an agreement in principle, subject to definitive documentation, with Montreal-based Bombardier Inc. for the purchase of seven new CRJ900 NextGen aircraft to operate under a long-term capacity purchase agreement with a major U.S. airline. The aircraft will be purchased new from Bombardier and will bring the total number of CRJ900 aircraft operated by the Company to 64. The Company expects delivery of the seven additional aircraft in 2015. The agreement also includes an undisclosed number of options to purchase additional CRJ-900 aircraft.

Mesa was the launch customer for the CRJ900 aircraft in 2001 and is one of the largest operators of CRJ900 aircraft in the world.

“The CRJ NextGen aircraft is the quietest, most fuel efficient regional jet available today. We are delighted to have the opportunity to order brand new aircraft from Bombardier and place them into service under a long-term capacity purchase agreement,” said Chairman and CEO Jonathan Ornstein. “Building on our core business with American and United, Mesa is now the fastest growing regional airline in the country, creating thousands of new jobs and new opportunities for our people.”

Mike Lotz, President and CFO, added, “We would also like to thank our business partners at Bombardier who have supported us for over 20 years. Ordering these new aircraft will further strengthen the strong bond that exists between our two companies.”

The addition of these seven aircraft and 11 new E-175s scheduled for delivery later this year will bring Mesa’s fleet total to 115 aircraft by October of 2015.

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Sports Commission names new leader

The Phoenix Regional Sports Commission (PRSC) has named Katie Brown as its new president and executive director.

Brown joins PRSC after serving as secretary, general counsel and a member of the PRSC Executive Board for the last six months, and serving as a board member for the past two years. She is a licensed attorney with more than a decade of diverse experience in athletic administration, with expertise in sports law, operations, fundraising and NCAA compliance.

“We are pleased to name Katie to this position,” said PRSC Board Chairman Garry Hays.  “Her experience and passion for sports will help her lead the Commission and its mission: grassroots sports tourism, youth athletic development and driving economic impact into the Phoenix community.”

Prior to joining PRSC, Brown served as an associate attorney for Polsinelli Shughart, PC in Phoenix, representing both individuals and companies in complex commercial litigation, contract negotiations and business transactions.  During her tenure, Brown was recognized by Super Lawyers as a “Rising Star” in 2012 and 2013.  Before that, she worked in the legal department at Mesa Airlines, Inc.  Her sports career includes ties to the athletic departments at both Arizona State University and the University of Arizona, for which she served as the Director of Women’s Basketball Operations and Camp Director.  She was also previously the Assistant Director of Football Operations at the University of North Carolina at Chapel Hill.

Brown earned her juris doctorate in 2008 from the Sandra Day O’Connor College of Law at Arizona State University in Tempe.  While pursuing her degree, Brown served as president and Symposium chairman of the Sports and Entertainment Law Student Association, for which she organized various events discussing the legal issues that arise in sports, including an annual symposium that featured prominent sports executives from around the Valley.  She is a 2000 graduate of Trinity University in San Antonio, where she earned a bachelor’s degree in business administration with an emphasis in finance.  She was also a track and field athlete, and earned All-Conference honors both on the track and in the classroom.  She earned a master’s degree in Exercise and Sports Science with an emphasis in Sport Administration in 2003 from the University of North Carolina at

Chapel Hill.  While at the University of North Carolina, Brown received a research grant from the National Association of Basketball Coaches to complete her thesis, titled “An Analysis of the 2002 NCAA Men’s Basketball Championship Bracketing Procedures.” For this research she was awarded the 2003 John E. Billing Outstanding Graduate Student Research Award, and the research was discussed in Athletic Business magazine.

A native of Tucson, Brown was a three-sport varsity athlete at Catalina Foothills High School in track and field, basketball and tennis.  She currently resides in Phoenix.

The Phoenix Regional Sports Commission is a non-profit organization created in 1988 to “Enrich Our Community Through Sports.”  The Commission currently collaborates with hundreds of partners to help fulfill this mission, bringing national and international sporting events to the state, assisting in the promotion of existing events and Arizona sports teams, and developing youth sports programs throughout the Phoenix metropolitan area.  In 1999, it assumed oversight of the Arizona Sports Hall of Fame, and in 2012, the Grand Canyon State Games.

For more information about the Phoenix Regional Sports Commission call (602) 258-6272 or visit www.phoenixsports.org.

Mesa Airlines

Mesa Airlines Begins 3rd Consecutive Year As No. 1 On-Time Regional Airline

Mesa Airlines (Mesa Air Group, Inc.), the No. 1 On-Time Regional Airline in 2010 and 2011, is pleased to announce its No. 1 rank among U.S. regional airlines for on-time arrivals in January 2012, according to the U.S. Department of Transportation Air Travel Consumer Report, the industry recognized measure of performance. In addition to being ranked first among regional airlines for on-time arrivals, Mesa was ranked first among regional airlines for fewest mishandled bags and first among all air carriers for fewest complaints per 100,000 passengers – the “Triple Crown” of operational performance. This recognition and the Company’s strong operational performance reflect Mesa’s continued commitment to its Code Share Partners and Passengers.

Mesa Chairman and Chief Executive Officer Jonathan Ornstein noted, “Our on-time performance for January continues the high on-time standard we have maintained throughout 2010 and 2011, and we are proud of DOT’s recognition. I would like to thank our people for their unified effort to provide the best regional airline experience, and I thank our customers for their continued patronage.”

Mesa Airlines currently operates 77 aircraft with over 395 daily system departures to 87 cities, 33 states, Mexico and the District of Columbia. Mesa operates as US Airways Express and United Express under contractual agreements with US Airways and United Airlines, respectively, and independently as go!. In June 2006, Mesa launched inter-island Hawai’i service as go! and in October 2009 formed a joint-venture with Mokulele Airlines. The go! Mokulele operation links Honolulu to the neighbor island airports of Hilo, Kona, Kahului, Ho’olehua, Lana’i and Lihu’e. Mesa Airlines, founded by Larry and Janie Risley in New Mexico in 1982, has approximately 1,850 employees.