Tag Archives: mike youngs

airport

Sky Harbor launches enhanced free Wi-Fi

Boingo Wireless, the leading DAS and Wi-Fi provider that serves consumers, carriers and advertisers worldwide, and Phoenix Sky Harbor International Airport announced the launch of the airport’s upgraded Wi-Fi network, offering enhanced Wi-Fi services for travelers.

Phoenix Sky Harbor visitors can enjoy complimentary, ad-supported Wi-Fi access throughout the airport, with improved coverage and capacity courtesy of the new Wi-Fi network featuring advanced 802.11ac technology. The airport will also offer new premium access options for travelers who need additional bandwidth to download high definition video or upload large files.

The upgraded network will also support the new Passpoint wireless industry standard, which was developed to make connecting to Wi-Fi as simple as connecting to cellular. Boingo’s “Passpoint Secure” network provides seamless, instant access to the secure Wi-Fi network using the industry’s latest technologies. Boingo subscribers and roaming partners who have Passpoint-capable devices and have installed a Passpoint profile will automatically be connected to the WPA2-encrypted network.

“The Phoenix Sky Harbor team knows that staying connected is important to our travelers. We’ve been offering complimentary Wi-Fi to our passengers since 2005, and in the last few years we’ve seen usage skyrocket,” said Mike Youngs, Deputy Aviation Director for Technology at Phoenix Sky Harbor International Airport. “Our upgraded Wi-Fi network and services will offer improved free connectivity and new options for power users with heavy data needs, or with multiple devices.”

“The new Boingo Wireless network at Phoenix Sky Harbor takes the airport’s current Wi-Fi services to the next level. This new standalone network was built with state-of-the-art equipment to meet the growing demands of travelers who expect greater coverage, faster speeds, and advanced, seamless Passpoint connectivity,” said Scott Phillips, Boingo Wireless vice president of business development for North American airports. “The new Phoenix airport network is designed to meet both current and future traveler demands, including improved complimentary Wi-Fi and premium access services.”

Boingo is the world’s leading airport Wi-Fi provider, managing services at more than 75 airports, representing more than 40% of the world’s top 50 airports. The company manages Wi-Fi services at five of the top ten highest traffic airports in the United States, including Chicago’s O’Hare International, Los Angeles International, New York’s John F. Kennedy, and Miami International.

sky harbor's mobile website receives honor

Sky Harbor’s Mobile Website Receives Top Honor

Phoenix Sky Harbor International Airport’s mobile website has been awarded first place in the Airports Council International – North America (ACI-NA) 2012 Excellence in Marketing and Communications contest. Sky Harbor won in the website category, competing with airports from across the United States and Canada. Websites were judged on their design, ease of navigation and overall effectiveness.

“We are very excited to receive this honor,” said Project Manager Mike Youngs, whose team designed the site. “Our mobile website is a crucial amenity that makes it even easier for customers to access the information they need as they travel through the Airport.”

The Phoenix Airport’s mobile website was launched last November and soon after, began receiving 14,000 visits per week. The site, which was developed internally by Sky Harbor’s Technology and Public Relations divisions, gives travelers the opportunity to get the information they need on-the-go. Travelers simply visit skyharbor.com from their mobile device and they are automatically directed to the mobile site. It is easy to read on smartphones and tablets. The site features vital information such as flight status, up-to-date parking information, and listings of services at the Airport. Additionally, travelers will find an interactive tool especially helpful as this feature allows users to search for shops, restaurants, and services near their departure gates. Travelers can even provide Airport feedback through the mobile website.

From a desktop or laptop computer, log onto m.skyharbor.com to see the mobile website.