Tag Archives: Peter Rice

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Hyatt Regency Scottsdale honored for excellence

Hyatt Regency Scottsdale Resort & Spa announced that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site.

“Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Hyatt Regency Scottsdale Resort & Spa and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Peter Rice, General Manager of Hyatt Regency Scottsdale Resort & Spa. “There is no greater seal of approval than being recognized by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”

“TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence,” said Marc Charron, President of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”

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Hyatt Regency Scottsdale earns honor

Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch received the esteemed AAA Four Diamond Rating. Hyatt Regency Scottsdale has maintained this celebrated rating consecutively since 1988.

Hotels at this level are committed to providing every guest with a personalized experience and attentive service in comfortable, high-quality surroundings, according to AAA. They typically offer an extensive array of amenities and guest services.

Hyatt Regency Scottsdale is part of a select group of establishments within North America. Currently, just 1,535 hotels and 754 restaurants hold the AAA Four Diamond Rating.

“We are honored to be recognized as a AAA Four Diamond hotel,” said Peter Rice, General Manager. “At Hyatt Regency Scottsdale, we are committed to exceeding guest expectations and providing a premier travel experience. This rating acknowledges the hard work and dedication of our staff.”

“AAA is pleased to recognize Hyatt Regency Scottsdale as a Four Diamond hotel,” said Michael Petrone, director of AAA Tourism Information Development. “To maintain the exceptional standards required for this rating on a daily basis is an outstanding achievement. AAA Four Diamond establishments are attentive to guests needs and consistently deliver memorable travel and dining experiences.”