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Phoenix Children’s Hospital Expands Services in East Valley

Oct. 1 marked the opening of Phoenix Children’s Hospital at Dignity Health Mercy Gilbert Medical Center. The new pediatric inpatient unit features 22 private patient rooms and around the clock coverage by Phoenix Children’s pediatric hospitalists.

“The opening of this unit is an important part of enhancing our geographic footprint and bringing our special brand of pediatric care closer to patients and their families,” said Dr. Katherine McDonnell, medical director for the unit.

The unit, which features 22 private patient rooms, offers around-the-clock pediatric coverage staffed by Phoenix Children’s hospitalists for children requiring observation or inpatient care. Children with more complex conditions requiring advanced care have direct access to Phoenix Children’s main campus where a full array of dedicated subspecialists and additional resources are available.

Serving children from birth to 18, the unit will include:
• 24/7 in-house Phoenix Children’s coverage
• An on-site pediatric inpatient pharmacy
• Clinical support such as respiratory therapy, nutrition, biomedical services, laboratory testing, radiology reads
• Psycho-social services including Child Life, animal assisted therapy, social work, case management, language services
• Admission and registration
• Family Financial Services

Patients can access the unit several ways, including by transfer from the Mercy Gilbert Emergency Department, direct admission from a community primary care provider or a direct admission from an outside urgent care or emergency department. The unit will admit children with numerous diagnoses, including bronchiolitis, pneumonia, asthma, viral illness, fever, and more.

The inpatient unit adds to the presence Arizona’s largest children’s hospital already has in the region, which includes Phoenix Children’s – East Valley Center, which offers specialty, urgent care and outpatient surgery, and a Phoenix Children’s Medical Group specialty care center on the Mercy Gilbert campus.

“We’re thrilled to be opening the new Phoenix Children’s pediatric unit at Mercy Gilbert today,” says Tim Bricker, president and CEO of Chandler Regional and Mercy Gilbert Medical Centers. “Children in our community now have access to a high level of pediatric medical care much closer to home.”

AHCCCS Alternative - AZ Business Magazine July/August 2011

John C. Lincoln’s transition specialist program honored

MGMA-ACMPE, the premier membership association for professional administrators and leaders of medical group practices, has presented its Fred Graham Award to the John C. Lincoln Physician Network for activities and solutions to advance the effectiveness of healthcare delivery and improve community health.

The award was received by Nathan Anspach, FACMPE, FACHE, Senior VP and CEO, John C. Lincoln Physician Network and Accountable Care. Anspach and his administrative team created a program that recruits combat medics and corpsmen returning from Iraq and Afghanistan and trains them as transition specialists to serve the patients of the John C. Lincoln Accountable Care Organization.

“This is a wonderful honor,” Anspach said, “and all of us at John C. Lincoln are grateful to the MGMA-ACMPE for recognizing our efforts.”

Transition specialists work with recently hospitalized frail elderly patients diagnosed with acute myocardial infarction, pneumonia, or heart failure in an effort to improve post-discharge outcomes and reduce unnecessary readmissions.

The Centers for Medicare and Medicaid Services (CMS) mandated hospitals to maintain the health of Medicare hospital patients with those diagnoses, so fewer are readmitted within 30 days after discharge. CMS offers financial incentives for readmission reduction and levies penalties for increases.

National average for designated Medicare readmissions is 20 percent, costing CMS some $17 billion annually. The work of the transition specialists slashed Lincoln’s readmission rates to an astonishing 6 percent.

John C. Lincoln achieved those stunning results by mobilizing their cadre of transition specialists to provide their Medicare patients with a personal touch – treating them like beloved grandparents and helping them with medical instructions, prescriptions, doctor appointments, nutrition, transportation and safety.

The program also encourages and supports transition specialists to return to school to pursue RN, PA, MD, or DO degrees.