rebecca koury Archives

Rebecca Koury: Small Business Leadership Academy Past Participant

Small Business Leadership Academy

Rebecca Koury discusses how her participation in the Small Business Leadership Academy has benefited her and her business, Prudential Cleanroom Services. Small Business Leadership Academy Past Participant: Rebecca Koury Prudential Cleanroom Services Tell us about your business: We are a cleanroom laundry providing uniforms for controlled environments. Year of participation in SBLA: 2011 What was the… Read More →

Small Business Leadership Academy: Competing Through Services (Part II)

Small Business Leadership Academy, W.P. Carey School of Business, ASU
by in Education | Small Biz

Small Business Leadership Academy: Competing Through Services (Part II) Last week, Small Business Leadership Academy students learned how to blueprint processes within their organization that affect customer satisfaction. Their application assignment was to pick an aspect of their organization to blueprint. By detailing the process, including both what happens behind the scenes and in plain… Read More →