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refund

Creating A Small Business Refund Policy

Did you know that businesses incur up to $14.8 billion per year in fraudulent returns? Or that 91% of customers say that a store’s return policy greatly influences their purchasing decisions? In a competitive market, a smart refund policy can keep your small business from being in the red. Here is advice on how to construct an effective policy on refunds and returns:

Creating a Small Business Refund Policy infographic
Via: BOLT Insurance