Tag Archives: Richard A. Rosenbaum

lawyer

Williams named 2014 BTI Client Service All-Star

A shareholder at the international law firm Greenberg Traurig LLP’s Phoenix office has been recognized for his commitment to client service in the BTI Client Service All-Stars 2014 report.

Greenberg Traurig Phoenix shareholder Quinn Williams has represented public and private corporations, entrepreneurs and investment funds for more than 20 years.

“Greenberg Traurig is proud of Quinn’s well-deserved recognition as a ‘client all-star,’” said Phoenix Co-Managing Shareholder John Cummerford. “His commitment to delivering the highest level of client service has been recognized and appreciated by many throughout his outstanding legal career.”

In addition to Williams, Greenberg Traurig shareholders Ernest LaMont Greer and Donald Stein are also listed as BTI Client Service All-Stars:

· Greer is a Vice President of the firm and Co-Managing Shareholder of the Atlanta office. His practice consists of the representation of clients in various complex litigation matters.
· Stein, a Washington D.C. Shareholder, represents clients involved in federal regulatory issues, specifically U.S. Customs law and trade policy.

“Quality legal counsel and client service is at the core of who we are as a firm. We congratulate Ernest, Don and Quinn on their inclusion in BTI’s elite group of Service All-Stars,” said Richard A. Rosenbaum, Greenberg Traurig’s Chief Executive Officer. “We are honored to have Greenberg Traurig attorneys recognized for their diligence in embracing and recognizing client needs and achieving their goals as trusted partners and advisors.”

According to BTI, attorneys cannot lobby to be added to the list, self-submit nominations or provide corporate counsel names to be interviewed. The only way to become a BTI Client Service All-Star is for corporate counsel to single out an attorney for a client service performance exceeding all others. BTI conducted more than 300 individual interviews with corporate counsel at Fortune 1000 and large organizations to complete this report. The report lists 330 attorneys from 187 firms.

legal

Greenberg Traurig Named to ‘The BTI Client Service 30′

Greenberg Traurig Named to ‘The BTI Client Service 30′

PHOENIX (December 3, 2012) – International law firm Greenberg Traurig LLP has announced that the firm has been ranked in the BTI Client Service A-Team 2013 report. The firm joins “The BTI Client Service 30,” a list which makes up the 30 law firms who “perform five to 15 times better” out of the report’s 650 law firms serving large clients, according to its publisher, The BTI Consulting Group (Wellesley, MA).

“Our team in Phoenix prides itself on superior client service and this recognition is proof that our efforts have not gone unnoticed,” said John E. Cummerford, Greenberg Traurig’s managing shareholder in Phoenix. “We are proud to be included in this impressive, unbiased ranking.”

“Excellence in client service is at the core of who we are as a firm. We are humbled by our inclusion in BTI’s elite group of 30 law firms most recognized for such service,” said Richard A. Rosenbaum, Greenberg Traurig’s Chief Executive Officer. “We will continue our commitment to client satisfaction and keeping the Greenberg Traurig name synonymous with unparalleled legal counsel. Our passion for the delivery of high quality legal services and real value has been the root of our ability to grow into a global leader while maintaining our relationships with clients throughout the U.S. A hearty thank you goes to those who believe and trust in us as clients and as legal professionals.”

The report ranks firms solely on objective, unbiased client feedback from more than 300 in-depth interviews with corporate counsel. According to BTI, “no law firms influence the results, submit nominations or provide client names. The research is independent and unbiased. The client—the most important judge of client service—solely decides which law firms are best at the 17 activities driving superior client relationships.”

Published in the report is following commentary from BTI: Greenberg Traurig’s commitment to client service led to honors in all 17 activities driving client relationships. What Corporate Counsel Say: Clients praise the quality of services offered by Greenberg Traurig, along with their focus on “getting to know our business.” Clients appreciate the firm’s “Willingness to partner with them to reduce outside legal cost,” and their “focus on making themselves cost effective.” Greenberg Traurig also receives praise for their global reach, with clients noting, “They can cover unusual physical locations.”

The firm is noted for appearing on the following lists in the report: Honor Roll of the Best; Anticipates the Client’s Needs; Breadth of Services; Brings Together National Resources; Client Focus; Commitment to Help; Deals with Unexpected Changes; Handles Problems; Helps Advise on Business Issues; Innovative Approach; Keeps Clients Informed; Legal Skills; Meets Core Scope; Provides Value for the Dollar; Quality Products; Regional Reputation; Understands the Client’s Business; and Unprompted Communication.