Tag Archives: sky harbor

Phoenix City Councilman Bill Gates, Arizona Organizing Committee Co-Chair Brad Wright, Phoenix City Councilman Michael Nowakowski, Phoenix Mayor Greg Stanton, Tempe Vice Mayor Corey Woods, Mesa Vice Mayor Dennis Kavanaugh, Scottsdale Mayor Jim Lane, Glendale City Councilman Sammy Chavira and Arizona Organizing Committee Co-Chair Win Holden.

Sky Harbor unveils football championship countdown clock

With 195 days and counting until the College Football Playoff National Championship, the Arizona Organizing Committee (AOC) and several Valley mayors and city leaders, unveiled a countdown clock at Phoenix Sky Harbor International Airport. This clock will mark the days, hours and minutes until Arizona shines on center stage with the kick-off of the big game.

“The countdown for the 2016 College Football Playoff National Championship has officially begun. This marks another milestone for the AOC and the community as we prepare for one of the most exciting times in Arizona’s sports history,” said Brad Wright, co-chair of the Arizona Organizing Committee. “Everyone traveling through Phoenix Sky Harbor will see the clock and know that Arizona is the destination for the biggest celebration of college football.”

Located in Terminal 4, which serves 80 percent of Sky Harbor’s passengers, the digital clock is illuminated on a 55 inch high-definition LED screen at the west end of Baggage Claim. An additional countdown clock will soon be illuminated on east end of Baggage Claim.

“The first-ever College Football Playoff National Championship was a major success, and we expect an even bigger and better experience for fans when the Valley hosts the second National Championship in 2016,” said Phoenix Mayor Greg Stanton. “That phenomenal fan experience begins at Phoenix Sky Harbor International Airport, which serves as the gateway to the Valley for the thousands of fans traveling in to attend the game. This clock is our way of showing how much we look forward to welcoming them and providing a world-class experience.”

The second ever College Football Playoff National Championship will be played on January 11, 2016, at the University of Phoenix Stadium in Glendale, Ariz. This will be the Valley’s first time hosting the game which debuted in its new format last year in Arlington, Texas.

More than 85,000 people are expected to visit the Valley of the Sun for the game and surrounding festivities. Phoenix Sky Harbor will serve as the gateway to the events, and provide easy access to Valley-wide activities. The PHX Sky Train® connects with Valley Metro Rail to provide a quick, convenient, and seamless ride from the airport to downtown Phoenix, where a multi-day fan festival called Playoff Fan Central will be held, giving fans the opportunity to be a part of the national championship experience.

Valley leaders in attendance at the countdown clock unveiling included Phoenix Mayor Greg Stanton, Scottsdale Mayor Jim Lane, Mesa Vice Mayor Dennis Kavanaugh, Tempe Vice Mayor Corey Woods, Phoenix City Councilman Bill Gates, Phoenix City Councilman Michael Nowakowski, and Glendale City Councilman Sammy Chavira.

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Sky Harbor Terminal 3 construction will restrict lanes

The modernization of Sky Harbor International Airport’s Terminal 3 continues, with construction work shifting from the north to the south side of Terminal 3 later this week. During the overnight hours of June 4, the north inner curb lanes at Terminal 3, which have been closed to traffic for the past month, will re-open and the south inner curb lanes at Terminal 3 will close. The closure, which will be in effect for at least a month, will impact drivers entering from the east and heading westbound on Sky Harbor Boulevard.

During this time, drivers are encouraged to follow these tips:

·        The westbound outer lanes on the south side of Terminal 3 will be available for picking up and dropping off passengers. The eastbound inner lanes on the north side of the terminal will also be available for pick-ups and drop-offs.

·        All Ground Transportation services will be moved to the north outer curb except for the Rental Car Center Shuttle pick-up, which will remain on the south outer curb.

·        If you plan to pick up a passenger at Terminal 3, use one of the Cell Phone Lots to avoid circling the terminal.

·        Use the PHX Sky Train® Station at 44th and Washington Street for pick-up and drop-off.  The PHX Sky Train® offers a quick ride for free between the 44th Street Station and Terminal 3. Drivers can wait for their party in the free cellphone lot adjacent to the station.

·        Give yourself a little extra time, reduce your speed, watch for detour signs and use caution when driving.

Terminal 3 serves Delta, Frontier, Hawaiian and JetBlue. The modernization of Terminal 3 will result in a more convenient, efficient experience for passengers including a new consolidated security checkpoint, ticket counter improvements, new shops, restaurants and more. For additional information visit skyharbor.com/terminalmodernization.

tucson airport

Sky Harbor offers Memorial Day travel tips

Memorial Day weekend is the start of the busy summer travel season. Phoenix Sky Harbor International Airport anticipates Thursday, Friday and Monday as the busiest travel days with passenger traffic about 15-20 percent higher than an average day. America’s Friendliest Airport® offers you the following tips for your holiday travels:

Use our best kept secret – Pick-up and drop-off at the 44th Street and Washington PHX Sky Train® station.  This convenient option allows you to avoid the busy terminal curbs. The station features Early Bag Check and kiosks where you can print boarding passes. It is only a five-minute ride from the station to Terminal 4 and a seven minute ride to Terminal 3. There is a free cell phone waiting lot at the station and four-hour parking meters for those who would like to ride the train into the Airport to meet their party. To access the 44th Street PHX Sky Train Station from the 202 Red Mountain Freeway, exit at 44th Street and head south. The PHX Sky Train station is on the southwest corner of 44th Street and Washington.

A handy service – Early Bag Check.  Travelers flying American/US Airways, Southwest or United can check their bags before they arrive at the terminals and avoid the ticket counter lines. The Early Bag Check service is available at East Economy Parking, the 44th Street PHX Sky Train Station® and at the Rental Car Center. The service is free, though airline bag fees apply. For hours of operation and more information, visit skyharbor.com/earlybagcheck.

Added convenience at a discounted price – Prepaid Discount Parking is an easy-to-use online reservation system that gives travelers the ability to book and prepay for parking in the Terminal 2, Terminal 3, or Terminal 4 garages. Those using Prepaid Discount Parking should take a ticket when entering the garage, then present the ticket and the prepaid parking confirmation (printed or on a smartphone) to the cashier upon exit. To reserve parking, visit skyharbor.com.

A special note about Terminal 3 Construction is underway on Terminal 3 modernization.  As a reminder, Spirit and Sun Country Airlines relocated earlier this spring to Terminal 2. Additionally, the north inner lanes of Terminal 3 are closed.  This impacts drivers entering Sky Harbor from the West. Drivers can still use the north outer lanes for pick-up and drop-off, but should watch for detour signs, proceed with caution, and give themselves extra time.

More tips:

·        Always give yourself extra time. Arrive at the Airport two hours before your flight departs, especially if you are parking in economy areas or checking bags.

·        Be sure to look through your purse or carry-on bag before you come to the Airport. A forgotten weapon can cause you delays, hassles, and even fines. Visit tsa.gov for information about what can be placed in your carry-on.

·        For updated information on parking lot and garage availability, visit skyharbor.com/FindASpot or call our 24-hour parking hotline at 602-273-4545.

·        Visit skyharbor.com on your smartphone or tablet to access our mobile website to find out which restaurants and shops are near your gate as well as other Airport information.

11-2014 Food Court-79

Sky Harbor renovations elevate travelers’ experience

Friends embrace. Families explore an art exhibition. Shoppers admire handcrafted wares and hungry travelers survey a myriad of local eateries before settling on a lunch destination.

This is the scene at the newly renovated Terminal 4 at Phoenix Sky Harbor International Airport. It’s where about 85 percent of the airport travelers, more than 100,000 people a day, have their first encounter with Arizona — an encounter that will help shape their impression of the state and the Phoenix metro area.

“For many travelers, Phoenix Sky Harbor International Airport is the first experience they have of the Phoenix area, so our goal is to provide them with a world-class experience,” explains Heather Lissner, acting public information manager for the City of Phoenix Aviation Department.

Impact on tourism

The $590 million facelift is more than strategically placed art displays, designer walkways and vibrant southwest décor. Seamless transportation, sustainable design and streamlined customer service enhance the airport’s reputation and reflect upon the local tourism industry.   

“The recent additions to Phoenix Sky Harbor International Airport, from the Sky Train to public art to the abundance of local restaurant options, have extended the unique qualities of the metro Phoenix area and created an improved visitor experience,” says Toni Smith, director of communications for the Tempe Tourism Office. “We’re lucky to have an airport that travelers want to see, which helps set us apart as a destination and encourages repeat visits.”

If travelers’ destinations are along the Valley Metro light rail line, the PHX Sky Train provides a seamless transition between the terminals and the 44th Street and Washington Street station. From there the light rail transports travelers east through Tempe and Mesa, or west into Phoenix.

Douglas MacKenzie, director of media relations for Visit Phoenix, appreciates the 15-minute trip from the airport to the downtown area. “Phoenix is primarily a fly-in market for both our leisure and meetings visitors so the airport is very important to our convention and leisure business.” Whether travelers are coming for a convention or mega event like the Superbowl, the transition from airport, to PHX Sky Train, to Metro light rail adds great value.

“It’s a wonderful plus for attendees. It’s the ease of convenience for our meeting delegates to get into downtown,” MacKenzie says. “It’s a perfect tourism factor in more people choosing Phoenix as a destination.”

Authentic Arizona dining

MacKenzie says a mix of eateries that includes delicious local choices can also encourage return visitors.

Two companies, HMSHost Corporation and SSP America, have orchestrated a blend of local, regional and national eateries with more than 40 establishments providing dining options from the fast food national brands to locally owned wine bars. Part of the strategy to provide authentic Arizona dining was to offer the best restaurants in the area and keep the street prices.

Among the eateries chosen to enhance Phoenix’s reputation as a foodie destination are Barrio Café, Cowboy Ciao, Sauce Pizza & Wine, Lo-Lo’s Chicken & Waffles and Joe’s Real BBQ.

“What has truly happened is that the culinary offerings at Sky Harbor for the first time ever are probably some of the best in the nation,” says Tad Peelen, operating partner at Joe’s Real BBQ in Gilbert. “I think people who travel a good deal recognize the fact that it is not the preponderance of national chains.

“We are happy to have a Gilbert presence at the airport for the first time,” Peelen says. “We think the brand extension is fantastic. We like the fact that when people get off the airplane they see a logo of a place east of the airport and in many cases more of those people are staying east of the airport.

“They say they are America’s friendliest airport and I think this is an extension of that. It was a very passenger friendly thing to do to give so many independent really tasty options at the airport.”

MacKenzie agrees. “It’s a wonderful culinary entrance into the southwest. If people don’t have a chance to visit all of our local restaurants, it gives them a taste of what they’ve missed,” he says.

Memorable connection

Passengers with connecting flights also benefit from the new design and abundant shopping and dining.

Additional amenities include water bottle filling stations, strategically placed kiosks and a pet park. Airport navigators wearing purple jackets and “Ask Me” buttons answer questions and direct travelers needing assistance.

There is also an indoor walking trail with ample views of the area.  “It’s a little over a mile long,” Lissner says. “You can see Camelback Mountain, the Buttes at Papago Peak, the Sky Train bridge and South Mountain. At Terminal 3, the Phoenix Sky Train station has some very gorgeous views of downtown Phoenix as well as the airfield.”

Sustainably styled

The beauty of the project is supported by an environmentally conscious design. The first phase of the electric-powered PHX Sky Train construction received a Leadership in Energy and Environmental Design (LEED) Gold designation from the U.S. Green Building Council, while the Terminal 3 segment earned a LEED Silver designation.

The PHX Sky Train is part of the overall sustainability management plan that consists of investing in renewable energy, improving air quality, minimizing greenhouse gases, reducing waste and conserving water.

“We do strive for sustainability,” Lissner says, adding that the plan aligns with the City of Phoenix in terms of recycling and sustainability goals. “ We’re doing our part to help the environment.”

Continuing renovations

When renovations are complete, Terminal 3 will have a consolidated security checkpoint, additional ticket counters, new baggage carousels and expanded curb area. More shops and restaurants are included in the plan.

“I think Terminal 3 is going to be stunning,” says MacKenzie, who has seen the plan. “It’s going to be more open, with more windows and more restaurants. It will certainly enhance the service and experience of every traveler.”

Eventually, Terminal 2 will be closed and those airlines will move to Terminal 3, Lissner says. The project is scheduled to be complete by 2020. The approximately $590 million price tag is being paid by airport revenues generated through parking, tenant and concession fees. Local tax dollars are not used to support the airport, which has an annual economic impact reported to be nearly $29 billion.

Lissner says the changes are essential to quality travel.

“We pride ourselves on being America’s friendliest airport,” Lissner says. “We’re really looking to provide travelers with a world-class experience that is more efficient, more pleasant and something they can really enjoy so we can really welcome them to the state of Arizona.”

Sky Harbor warehouses sell for $6.3M

ViaWest Group is pleased to announce a new addition to its expanding portfolio, with the recent successful acquisition of the two multi-tenant industrial buildings located at 2950 E. Broadway Road, Phoenix, AZ.. The two buildings, 50,256 SF and 44,838 SF, are part of Broadway Crossing industrial park. The fully leased multi- tenant structures, which sit on 6.47 acres, were built in 2000. Phoenix-based ViaWest Group paid $6.302+M ($66.28 per foot) on the acquisition. The seller was CNA Enterprises of Los Angeles, a real estate investment and advisory firm. Lee & Associates Principal Matt McDougall brokered the transaction.

The buildings are fully leased and were sold on a 7% cap rate with a close date of January 30th. The property is located just south of Phoenix Sky Harbor International Airport in the very active Airport submarket.

ViaWest acquired the buildings through a fund it is managing that is expected to buy $75 million to $100 million worth of industrial buildings in the Southwest U.S. ViaWest industrial fund is interested in buying projects from 75,000 SF to 250,000 SF. In addition to the industrial property fund, ViaWest is looking for office and multi-family assests and land parcels that are ready for development.

airport

Sky Harbor offers incentive to beat holiday traffic

The evening before Thanksgiving is the busiest of the year on Phoenix Sky Harbor International Airport’s roadways, especially for travelers entering from the east.  In an effort to ease roadway congestion, America’s Friendliest Airport® is offering a special incentive for using the 44th Street PHX Sky Train® station for pick-up and drop off.

On November 26, from 2 p.m. – 9 p.m., Airport staff will be outside the 44th Street PHX Sky Train® Station handing out goodies to those using the station to drop off or pick up passengers.  The treats are courtesy of HMSHost and SSP America, Inc., the two operators who manage Sky Harbor’s new restaurants in Terminal 4.

One of the Airport’s best kept secrets, the 44th Street PHX Sky Train® Station offers a quick, five minute ride on the PHX Sky Train® from the station to Terminal 4.  Picking up and dropping off at the 44th Street Station will help travelers avoid traffic tie ups on the busiest night of the year. There is even a cell phone lot where drivers may wait, free of charge, while their loved ones take the PHX Sky Train® from Terminal 4.  Terminal 4 serves 85 percent of Sky Harbor’s passengers on American/US Airways, Air Canada, British Airways, Southwest, Volaris and WestJet.

From the East Valley, drivers have two options to access the Station:
• Take the 202 west to the 44th Street exit and proceed south
• Drive north on State Route 143 to the Washington Street exit, drive west on Washington to 44th Street, then turn south.

Here are some other Thanksgiving travel tips from America’s Friendliest Airport®:

• Arrive at the Airport at least two hours before your flight departs.

• Look through your purse or carry-on bag before you come to the Airport. Visit tsa.gov for information about what can be placed in your carry-on.

• Take advantage of Early Bag Check, a handy service for travelers flying American/US Airways, Southwest or United.  Travelers may check their bags before they arrive at the terminal and avoid the ticket counter lines. The service is available at East Economy Parking, the 44th Street PHX Sky Train Station® and at the Rental Car Center. Early Bag Check is free, though airline bag fees still apply. For additional information, including hours of operation at each location, visit skyharbor.com/earlybagcheck

• Looking for the most convenient parking option?  Reserve your parking in advance at skyharbor.com/prepaidparking to save money on terminal garage parking.  And, for up-to-the-minute parking availability call 602-273-4545 or visit skyharbor.com/FindASpot

• Visit skyharbor.com on your smartphone or tablet to access our mobile website. Check your flight status and find out which shops and restaurants are near your gate.  America’s Friendliest Airport is also America’s Tastiest Airport with a variety of new food options from HMSHost and SSP America.  Options in Terminal 4 include Cowboy Ciao, Four Peaks Brewery, Matt’s Big Breakfast, Chelsea’s Kitchen and much, much more.

• Watch Freeway Signs.  Drivers should watch for freeway signs providing Airport traffic updates and recommending alternate routes.  Drivers are also asked to watch their speed as they enter Sky Harbor and keep an eye out for officers directing traffic. Whether you’re traveling for Thanksgiving or picking up a friend or loved one, give yourself extra time and expect busy roadways. For the latest information on Thanksgiving traffic conditions, follow Phoenix Sky Harbor on Facebook or Twitter @PHXskyharbor.

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Sky Harbor launches enhanced free Wi-Fi

Boingo Wireless, the leading DAS and Wi-Fi provider that serves consumers, carriers and advertisers worldwide, and Phoenix Sky Harbor International Airport announced the launch of the airport’s upgraded Wi-Fi network, offering enhanced Wi-Fi services for travelers.

Phoenix Sky Harbor visitors can enjoy complimentary, ad-supported Wi-Fi access throughout the airport, with improved coverage and capacity courtesy of the new Wi-Fi network featuring advanced 802.11ac technology. The airport will also offer new premium access options for travelers who need additional bandwidth to download high definition video or upload large files.

The upgraded network will also support the new Passpoint wireless industry standard, which was developed to make connecting to Wi-Fi as simple as connecting to cellular. Boingo’s “Passpoint Secure” network provides seamless, instant access to the secure Wi-Fi network using the industry’s latest technologies. Boingo subscribers and roaming partners who have Passpoint-capable devices and have installed a Passpoint profile will automatically be connected to the WPA2-encrypted network.

“The Phoenix Sky Harbor team knows that staying connected is important to our travelers. We’ve been offering complimentary Wi-Fi to our passengers since 2005, and in the last few years we’ve seen usage skyrocket,” said Mike Youngs, Deputy Aviation Director for Technology at Phoenix Sky Harbor International Airport. “Our upgraded Wi-Fi network and services will offer improved free connectivity and new options for power users with heavy data needs, or with multiple devices.”

“The new Boingo Wireless network at Phoenix Sky Harbor takes the airport’s current Wi-Fi services to the next level. This new standalone network was built with state-of-the-art equipment to meet the growing demands of travelers who expect greater coverage, faster speeds, and advanced, seamless Passpoint connectivity,” said Scott Phillips, Boingo Wireless vice president of business development for North American airports. “The new Phoenix airport network is designed to meet both current and future traveler demands, including improved complimentary Wi-Fi and premium access services.”

Boingo is the world’s leading airport Wi-Fi provider, managing services at more than 75 airports, representing more than 40% of the world’s top 50 airports. The company manages Wi-Fi services at five of the top ten highest traffic airports in the United States, including Chicago’s O’Hare International, Los Angeles International, New York’s John F. Kennedy, and Miami International.

AMR-US Airways

Passenger Numbers Increase at Sky Harbor

Passenger traffic numbers at Phoenix Sky Harbor have increased yet again for the eighth month in a row. July numbers were 5.7% higher than last July. Year to date, numbers are up by 4% over 2013. In fact, passenger numbers have been rising every single month this year spanning from 3.0% to 5.7% increases.

“We are so fortunate to live in a community with an airport that offers flights to 100 nonstop cities and to anywhere in the world with direct or easy connecting service,” said Phoenix Mayor Greg Stanton. He added, “This is great news for our local businesses and our partners outside Arizona who want to do business here.”

March 2014 was the busiest month in the history of Phoenix Sky Harbor International Airport when the airport served more than 4 million passengers. The airport’s facilities are being updated as these numbers increase. Terminal 4’s restaurant overhaul is near completion, the new Sky Train station is set to open by Super Bowl and plans to modernize Terminal 3 are underway.

“We operate in a constantly changing environment, ready to adapt to passenger demand,” said Danny Murphy, Phoenix Aviation Director. “We are likely to continue to see the airlines making adjustments to their schedules and cities as they operate flights based on demand,” he said. “The great news is that passengers are flying again and Sky Harbor is ready to meet that demand.”

Unveiling the countdown clock are Phoenix Councilwoman Laura Pastor, CEO of the Arizona Super Bowl Host Committee Jay Parry, Phoenix Councilwoman Kate Gallego, Phoenix Councilman Bill Gates, Phoenix Mayor Greg Stanton and Chairman of the Arizona Super Bowl Host Committee, David Rousseau.

Arizona Super Bowl Countdown Clock Unveiled

With 179 days and counting until Super Bowl XLIX, the Arizona Super Bowl Host Committee and Phoenix Mayor Greg Stanton today unveiled a countdown clock at Phoenix Sky Harbor International Airport which will mark the days, hours and minutes until the opening kick-off of the State’s third Super Bowl since 1996.

“We’re thrilled to have the Super Bowl XLIX countdown clock prominently located at Sky Harbor, the most highly-trafficked point of entry to the state. As we hit the six-month mark, this will help drive awareness and anticipation for the Super Bowl and all the surrounding events,” said David Rousseau, Chairman of the Board of the Arizona Super Bowl Host Committee.

The state-of-the art digital clock located in Terminal 4 at Sky Harbor is illuminated on a 55 inch, high-definition LED screen. After today’s unveiling on the west end of the baggage claim area, an additional countdown clock was illuminated on the east end of baggage claim in Terminal 4. The terminal serves more than 80 percent of Sky Harbor’s passengers.

“The city of Phoenix is ready to host its largest Super Bowl celebration yet,” said Phoenix Mayor Greg Stanton. “Phoenix Sky Harbor will be the gateway to the Valley for tens of thousands of Super Bowl visitors and we are working closely with the Arizona Super Bowl Host Committee to ensure the best fan experience the NFL has ever seen.”

In the month surrounding the big game, Phoenix Sky Harbor will serve an estimated 4 million passengers. The new PHX Sky Train will provide a quick, convenient ride from the airport to the light rail connection, giving football fans an easy way to travel to Super Bowl Central, a festival made up of 12 city blocks that will be the epicenter of free, fan fun, in Downtown Phoenix. Super Bowl Central will be held for four days leading up to the game.

Super Bowl XLIX will be played at University of Phoenix Stadium on February 1, 2015, marking Arizona’s third Super Bowl in 19 years. At Super Bowl XLII in University of Phoenix Stadium on February 3, 2008, The New York Giants beat the New England Patriots 17-14. Arizona’s first big game, Super Bowl XXX, was held at Arizona State University’s Sun Devil Stadium in 1996, with the Dallas Cowboys beating the Pittsburgh Steelers 27-17.

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Sky Harbor Named Top Airport for Small Businesses

Phoenix Sky Harbor International is the number one airport in the country for new small businesses, according to a report by the U.S. Department of Transportation’s Office of the Inspector General. The goal of the report was to identify which of the nation’s 64 largest airports have been able to successfully incorporate new DBE (Disadvantaged Business Enterprise) operators. According to the report, airports have several procedures in place to encourage contract awards to new small businesses, including unbundling major contracts and leases, entering into direct contracts or leases with DBE/ACDBE (Airport Concession Disadvantaged Business Enterprise) firms, outreach initiatives and financial incentives.

In fiscal year 2012, Phoenix Sky Harbor International Airport added 14 new small businesses – the most of any airport in the nation.

“Phoenix is a great place for small business, and I could not be more pleased with the results of this audit,” said Phoenix Mayor Greg Stanton. “We are committed to supporting small businesses and building a diverse and sustainable economic future.”

In fact, the city of Phoenix helped secure $4 million in financing for small and disadvantaged business at the Airport. “It is vital that we support and encourage small businesses at Sky Harbor and the city of Phoenix,” said Phoenix Councilman Daniel Valenzuela. “Small businesses create jobs and opportunities.”

In 2011 and 2012, Sky Harbor rebid its food and beverage concession in Terminal 4, which serves more than 80 percent of the Airport’s passengers. The contracts were awarded to HMS Host and SSP America. Both have several local small businesses operating within those contracts and have brought extensive local, regional and national food offerings to the Airport, including Peet’s Coffee & Tea, Press Coffee Food &Wine, Lo-Lo’s Chicken & Waffles, Sir Veza’s Taco Garage, Tammie Coe Cakes, and many more.

“We are honored to be able to provide opportunities to many local, small business owners,” said Aviation Director Danny Murphy. “It is not only good for the local economy; it also provides our visitors with a true taste of Arizona.”

Phoenix Sky Harbor also holds outreach events for companies interested in doing business with the Airport. For additional information, visit skyharbor.com. For the full report from the U.S. Department of Transportation’s Office of the Inspector General, click here.

airport

Sky Harbor Honored at World Airport Awards

The SkyTrax’s World Airport Awards, a global benchmark of airport excellence, recently named Phoenix Sky Harbor International Airport as one of the World’s Best Airports serving 40-50 million passengers in 2014. Phoenix Sky Harbor ranked seventh in the world and joins the ranks of other international airports such as Incheon International Airport in South Korea and Kuala Lumpur International Airport in Malaysia.

These awards were presented at the Passenger Terminal Expo 2014 in Barcelona, Spain. The annual World Airport Awards are one of the most respected honors in the industry. Honorees are selected by customers in the largest, annual independent global airport customer satisfaction survey. The survey asks customers from more than 160 countries to rank 410 airports based on 39 key indicators such as ease of check-in, terminal comfort and cleanliness, choice of shopping and dining options, and friendliness of airport staff.

“We are honored that Phoenix Sky Harbor International Airport, America’s Friendliest Airport, was named one of the World’s Best,” said Acting Aviation Director Tamie Fisher. “We take pride offering our travelers world-class customer service and access to the services they desire to make their travel experience seamless and enjoyable.”

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Sky Harbor Now Offers Early Bag Check

Phoenix Sky Harbor International Airport is bringing its popular Early Bag Check service to the Rental Car Center. The free service, already available at Sky Harbor’s East Economy Parking and 44th Street PHX Sky Train® station, officially launched this week. Travelers flying American Airlines, Southwest Airlines or US Airways can now check their luggage immediately after returning their rental car, avoiding the hassle of carrying large suitcases onto a shuttle bus and into the airport terminal. Bags must be checked at least 90 minutes before the scheduled flight departure. There is no additional charge for the service, although airline baggage fees apply.

Sky Harbor’s Early Bag Check has already processed more than 100,000 pieces of luggage at East Economy Parking and the 44th Street PHX Sky Train® Station since the service began in late 2012. “We have received tremendous feedback from travelers who have used our Early Bag Check service and we felt it was important to offer this amenity to our rental car customers,” said Steve Grubbs, Acting Deputy Aviation Director for Operations at Phoenix Sky Harbor. “At the end of a vacation or a business trip, we want passengers to have the convenience of checking their luggage early and walking directly to the security checkpoint.”

In addition to checking bags, customers on American, Southwest and US Airways can also have a boarding pass printed at the Early Bag Check Counters. The service is conveniently located near the north and south exits on the customer service level at the Rental Car Center. Customers will walk past the Early Bag Check counters as they exit the Rental Car Center on the way to their shuttles. Early Bag Check in the Sky Harbor Rental Car Center will be open daily from 5 a.m. – 6 p.m.

For additional information visit skyharbor.com/earlybagcheck.

usairways

American, US Airways unite at Sky Harbor

In the next step to co-locate operations across the combined network,
American Airlines Group Inc. today announces that American Airlines will join US Airways’
operation at Phoenix Sky Harbor International Airport’s Terminal 4 on Wednesday, Feb.
26. With its last departure the night of Tuesday, Feb. 25, American will end operations at
Terminal 3. The move will help facilitate a more seamless experience for employees
based in Phoenix and for customers flying in and out of the hub.

All American Airlines ticketing and check-in, gates, baggage services and customer
service operations will begin working out of Terminal 4 the morning of Feb. 26. American’s
ticketing and check-in counters will be located on Level 2, conveniently located next to US
Airways ticketing and check-in location. American’s flights will operate out of gates B7,
B9, B11, B13 and B14, with easy access to connecting flights on US Airways in both the A
and B Concourse of Terminal 4.

With the terminal move, American Airlines Admirals Club members will now have
convenient access to three US Airways Clubs at Sky Harbor Airport without transferring
between terminals. US Airways Clubs can be found at Terminal 4 on Concourse A above
gates A7 and A9, and between gates A19 and A21. The US Airways Club located on
Concourse B above gates B5 and B7, is currently closed for renovation and is scheduled
to re-open in March. For more information about US Airways Clubs, visit
www.usairways.com/club.

Shauna Forsythe

Alliance Airport Advertising lands Sky Harbor contract

Alliance Airport Advertising has been awarded the Phoenix Sky Harbor International Airport Advertising contract as of December 1, 2012 for a seven-year period with a 3-year potential extension.  As a result of the award, Alliance Airport Advertising will be investing approximately $3 million in new, state-of-the-art advertising equipment into Sky Harbor International as part of the award agreement.

“We are delighted to be awarded the Phoenix Sky Harbor International contract,” says Shauna Forsythe, president & CEO of Alliance. “Phoenix is a dynamic, growing market and we’re confident this relationship will have tremendous benefit to both parties.” Alliance opened a fully staffed office in Phoenix last month and has stated its commitment to using local suppliers and contractors for the airport’s advertising program.  “We believe in being a real part of the community, hiring local and supporting local businesses,” continued Forsythe.

Alliance Airport Advertising has airport advertising contracts throughout the nation including Los Angeles-Burbank, Las Vegas, Portland International, and Salt Lake City. The company’s philosophy of customized sales, a strategic marketing plan to increase local advertising opportunities, the minimum annual dollar guarantee offered to the city and the equipment designs were all part of the decision to work with Alliance.

The contract award includes a minimum guaranteed payment to the city of Phoenix of $3.1 million per year, or a percentage of sales revenue, whichever is greater.  “We have significantly increased the advertising sales in all airports under the Alliance program,” says Forsythe.  “We are confident that the same results will be delivered for Sky Harbor.”  The Alliance track record includes turning Las Vegas’ $7 million/year advertising concession into a $15-$17 million/year program.  Similar results were experienced in Burbank where revenues more than doubled.  Portland and Salt Lake City also experienced increases in advertising revenue under Alliance.

The new, state-of-the-art equipment installation for Phoenix Sky Harbor will take place over the first six months of 2013 and will consist of energy efficient LED backlit signs, a digital network throughout the concourses and in Baggage Claim, product and floor displays, a new interactive Courtesy Phone Center with wayfinding and digital screens, banners and much more. Alliance will also offer specialized sponsorship and branding packages as well as convention & event packages for companies interested in targeting the convention business.

Phoenix Airport Museum, Art Gone Wild

Phoenix Airport Museum Celebrates Phoenix Zoo's 50th Anniversary With "Art Gone Wild"

Phoenix Airport Museum, Art Gone WildSky Harbor International Airport is embracing its inner animal by celebrating the Phoenix Zoo’s 50th anniversary with an “Art Gone Wild” exhibit.

The Phoenix Airport Museum’s exhibit features more than 20 ceramic and bronze wildlife sculptures by Heidi Uotila, and more than 70 animal pictures created by local children, says Jeri Walker, a Phoenix Airport Museum information specialist.Phoenix Airport Museum, Art Gone Wild

Uotila’s collection showcases sculptures of zebras, gazelles, tigers, lions and giraffes among other animals.

Phoenix Airport Museum, Art Gone WildHeidi Uotila is nationally syndicated wildlife sculptor, now a high school ceramics teacher, and lent the Phoenix Airport Museum sculptures she had at home.

Uotila says after she has decided what animals she wants to sculpt, she travels to see them in person and studies their movements

“People are pretty easy to do because you can get them to sit and pose for you,” Uotila says. “Animals are much more challenging because they don’t stand still.”

In recent years, Uotila has moved away from working with bronze sculptures due to the cost of bronze, and says she’s found working with clay to be challenging but rewarding.

Each art piece is accompanied by text that includes educational facts about the animals on display — as well as other facts about the animals and their relatives at the Phoenix Zoo.

The exhibit, located at terminal four on level three in Sky Harbor International Airport, runs until March 2013. Visiting the Phoenix Airport Museum is free, and it’s open 24 hours a day. With more than 600 pieces of artwork and 35 exhibitions, Phoenix Airport Museum is one of the largest in the country.

If You Go: “Art Gone Wild” at the Phoenix Airport Museum

 
Sky Harbor International Airport
3400 Sky Harbor Blvd.,
Phoenix, AZ 85034
(602) 273-2105

Phoenix Sky Harbor, Photo: Flickr, flavouz

HMSHost Transforms Dining at Sky Harbor’s Terminal 4

HMSHost, a world leader in travel-venue food, beverage and retail experiences, is currently in the process of updating and renovating Phoenix Sky Harbor International Airport’s Terminal 4 — bringing more than 20 new restaurants to the terminal.

The transformation will include the addition of several popular local restaurants, including NYPD Pizza, Press Coffee, Modern Burger, Blanco Tacos + Tequila and four La Grande Orange brand restaurants.

“This is a busy and exciting time of year for vacations and summer travel, and we are very happy to be able to begin providing a new experience at Sky Harbor Airport that will truly showcase an authentic taste of Phoenix,” says Stephen Douglas, vice president of business development for HMSHost. “Terminal 4 is the busiest spot in one of America’s busiest airports, and we’re bringing out the best-of-the-best to showcase the great dining in the city of Phoenix.”

HMSHost was awarded its current 10-year food and beverage agreement after a 2011 competitive bidding process. The company is thrilled to continue its relationship with Sky Harbor and the City of Phoenix.

“HMSHost has had a presence at Sky Harbor International Airport for more than 40 years,” Douglas says. “We have watched with admiration the growth of the city of Phoenix, and we’ve shared in the expansion and development of Sky Harbor. Continuing our commitment to serve the city and Phoenix travelers was an easy decision, and we are thrilled to have been awarded the opportunity to continue a tradition of excellence at what has been recognized as the world’s friendliest airport.”

HMSHost carefully selected the chosen restaurants in order to best reflect the local flavor of Phoenix.

“We want to show everyone who travels through Terminal 4 the very best of Phoenix, so it’s our privilege to partner with some of the very best chefs and restaurateurs in the city,” Douglas says. “With local restaurants such as Barrio Café and Chelsea’s Kitchen, travelers will now experience a truly authentic taste of Phoenix.”

The Terminal 4 project offers a unique opportunity for the local businesses to offer travelers excellent dining options, increase brand visibility and act as representatives for the community.

“It’s our belief that just because you are traveling, doesn’t mean you shouldn’t be able to enjoy a great meal,” says Sam Fox, CEO and founder of Fox Restaurant Concepts. “We hope that locals will recognize their favorites, and travelers will enjoy a new experience comparable to as if they had stepped into one of our restaurants across the Valley.”

La Grande Orange Hospitality Partner and CFO, Jennifer E. Cole, says La Grande Orange is excited to continue investing in the Phoenix area.

“The airport venture lets us bring local flavors to customers that know us and to customers new to the Valley,” Cole says. “With [HMSHost], we will be able to take the quality of food and service to higher levels.”

NYPD Pizza CEO, Richard Stark, adds that being in such a high-traffic location will have a positive effect on the businesses’ locations outside the airport.

“We are very excited about the Sky Harbor restaurant’s opening as it will introduce the NYPD brand to Valley residents and visitors alike,” Stark says. “We foresee this location serving as a powerful ‘brand builder’ and reaffirming our standing as the Valley’s best, authentic New York pizzeria.”

Press Coffee Roasters’ owner/operator, Steve Kraus, sees the Terminal 4 project as an opportunity to spread his passion for great coffee.

“We are thrilled to be at Sky Harbor Airport, especially in Terminal 4,” Kraus says. “Being at Sky Harbor Airport gives us an opportunity to not only expand and share our love for coffee, but also showcase to the world how great coffee can taste. We are extremely proud of our product and to be representing the best coffee the Valley has to offer.”

Included in the renovations are certain technological advances to improve service, including a mobile app, which can be used to have food delivered to your gate, as well as a tabletop ordering device currently being tested.

Douglas adds that, when the project is completed in early October, Sky Harbor will feature more local restaurants in one terminal than any other airport in the country.

“When travelers come to visit Phoenix or pass through our airport, I want them to know what Phoenix is all about, and soon they’ll be able to taste it,” says Phoenix Mayor Greg Stanton. “They’ll know that our city and our airport support our local businesses, and that Phoenix is an epicenter of high-quality, modern and authentic dining.”

For more information about HMSHost and/or Sky Harbor’s Terminal 4 transformation, including when the local restaurants are expected to open, visit hmshost.com or skyharbor.com, respectively.

phoenix sky train

W.J. Maloney Plumbing, Heating & Cooling Gets Contract For Phoenix Sky Train Project

W.J. Maloney Plumbing, Heating & Cooling has been awarded a contract for plumbing construction in the next component of the Phoenix Sky Train at Phoenix Sky Harbor International Airport.

W.J. Maloney was awarded the contract from the McCarthy Kiewit Joint Venture to install the drainage system for the new elevated guide way connecting Terminal 4 to Terminal 3.

Previously W.J. Maloney had completed the roof drain piping, water piping, waste and vent, grease waste and condensate piping for the 44th Street Station, the Light Rail Terminal, the East Economy Lot and the large bridges spanning over various roads and airplane taxiways and runways.

“Not all plumbing contractors have the resources, track-record and certifications to complete work on such large-scale public sector projects,” said Kathryn “Kitty” Maloney-Langmade, president of W.J. Maloney.  “We have demonstrated our ability to meet the high standards required on projects of this scale.”

Founded in 1964, W.J. Maloney Plumbing, Heating & Cooling has worked with many of the largest general contractors in Arizona. The company has provided exemplary design build plumbing, from tenant improvement to complex multi-story projects that include many of the most prominent buildings in the Valley. Recent projects for W.J. Maloney include the Kimpton Palomar Hotel in downtown Phoenix, the Orthopedic and Spine Inpatient Surgical (OASIS) Hospital in Phoenix, the solar thermal project at the University of Arizona in Tucson and the Mariposa Land Port of Entry expansion near Nogales.

For more information on W.J. Maloney Plumbing, Heating & Cooling and the Phoenix Sky Train, visit the W.J. Maloney Plumbing, Heating & Cooling’s website at wjmaloney.com and visit Sky Harbor’s website at skyharbor.com

Sky Harbor Airport

Sky Harbor Offers Parking Deals, Travel Tips

Traveling for New Year’s? Here are a few things you need to know about traveling from the Phoenix Sky Harbor International Airport.

Sky Harbor is ready for the holidays with extra staff and volunteers to serve customers. Every day from now through January 3 will be busy. Busy days continue as travelers visit the Valley for the New Year, Insight Bowl and Fiesta Bowl. On an average day Sky Harbor serves 90,000-100,000 passengers, but this holiday period will average 130,000.

If you are planning to park at the Airport now through January 4, Sky Harbor is offering a coupon for 40 percent off the terminal garage rate. Download the coupon from skyharbor.com and park in the terminal garage for just $15 per day, compared with the usual rate of $25. This means no waiting for buses ― just drive to your terminal, park, and walk directly to your gate.

Upon exiting the parking garage, use one of the lanes with a parking attendant so they may credit you the coupon amount. You may still pay with a credit card, but the Credit Card Only lanes have no attendant to process the coupon. For parking availability, visit skyharbor.com/FindASpot or call the 24-hour parking information hotline at (602) 273-4545.

Travel tips for the holidays:

  • Get to the airport two hours before your flight departs, especially if you are parking in economy areas or checking bags.
  • Liquids and gels must be in 3 oz containers or less for carry-on bags and placed in a zip top bag. Larger quantities of medically necessary liquids are allowed at the discretion of TSA screeners.
  • Bring a snack or meal for the plane. Food may be carried through security and beverages may be purchased past security and brought onto the aircraft.
  • Visit skyharbor.com on your smart-phone to access our mobile website where you can find out what food and shops are near your gate as well as other Airport information.
  • If you park in the Economy Parking lots, look for a sign to scan a QR Code.  Use your phone to scan it and you will be sent a note reminding you where you parked.
  • Remove large electronics from your carry-on bags and place them in their own TSA bin.
  • Mark your bags and electronics clearly so you recognize them immediately.  Have your claim check or ID ready at baggage claim when you return to Phoenix so that if you are approached by staff, you won’t be delayed looking for this information.
  • Use the free cell phone lots to wait for arriving passengers and avoid circling the terminals.