Tag Archives: social media marketing

Content Marketing

4 Emerging Trends in Social Media Marketing

When Beyoncé released her self-titled album late last year, she didn’t go through any of the traditional promotional means, which she called boring. Instead, she simply posted a video featuring the new album cover and pictures of her with the caption “Surprise!” on Instagram.

That was enough for Beyoncé, one of the best-selling music artists of all time. Within the two days of that post, more than 430,000 “Beyoncé” albums were sold on iTunes for
$15.99 per download.

Of course, the wildly popular album would have been a hot product no matter how Beyoncé chose to promote it, but the story is yet another testament to the power of social media, says marketing entrepreneur Robert Danard, CEO of Spriza, Inc., www.spriza.com, a global social network for group prizes from major brands.

“It’s no secret that the 18- to 34-year-old demographic is the most coveted one – they are the future of any product, and if you want to reach them, then you have to have a social media strategy,” says Danard, who started his career a decade ago by founding an early social media site.

“Beyoncé saved her record company plenty of money in traditional promotions, which would have been all but useless since her target audience is on social media.”

Danard discusses social media marketing and the trends that are currently unfolding.

• The “attention economy:” This refers to the demand for companies to focus on multiple social media sites, and the underlying human need to be validated through acknowledgement. How do young adults define their worth? Increasingly, it’s through the numbers of “likes,” “re-tweets” and “follows” they get on social media. Companies that acknowledge and engage with individual users in real time help validate their self worth and quickly turn them into brand fans.

• Creating winning circles of friends: Brands increasingly are recognizing the power of social media recommendations from friends. This referral process can be harnessed by offering real value, and incentives, to those who make recommendations. Danard points to his own site, Spriza (as in “surprise”), which encourages sharing by offering a memorable experience to the winner and the friends with whom he or she shared. For instance, a grand prize currently up for grabs will award 10 winners $1,000 cash each. All entrants will also have a chance to participate in the contingent (game of chance) draw to win a condo valued at $150,000.

• The future of customer service: Millennials trust the social media format, despite its potential for fraud and misrepresentation, more than government, businesses or religious institutions, according to a recent report by the global public relations firm Edelman. Many companies, including American Airlines, are focusing more of their customer service resources to answer complaints via social media. This can speed complaint resolution, and it makes businesses and their customer service departments more accountable because users can see when, if and how complaints are resolved.

• Socially enriched sales: People like to be engaged online, and they like to buy things, but they don’t like to be sold products in the traditional way. Companies currently experiencing the most success online are not lazy about it; they don’t buy fake friends and followers. They engage, entertain, nurture relationships and build on shared values with their outreach.

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Tips for better business Tweeting

With more than 500 million Tweets sent daily, it’s likely your next customer is on Twitter. The challenge for companies is making their Tweets stand out and building their business by capturing a greater share of the growing market using Twitter.

“An effective Tweet can boost business by creating the highest engagement with followers, while building a devoted fan base,” says Bernard Perrine CEO of social media marketing company HipLogiq, developer of Twitter marketing application SocialCentiv.

Perrine explains techniques to construct ideal Tweets that are more likely to be heard above the crowd, be retweeted or favorited, and ultimately help drive sales:

• Find your brand voice. Your Tweets should reflect a professional voice. Be positive, engaging and conversational. Offer perspective or insight, even when retweeting to make your post stand out.
• Include multimedia to encourage interaction. Tweets should contain pictures, links or hashtags to catch the reader’s attention and trigger involvement.
• Pin a Tweet to highlight what’s important. Businesses can pin a specific Tweet to the top of their profile to showcase their special offers so that their followers don’t miss out.
• Avoid starting a Tweet with @username. Starting with @username makes that Tweet only visible to the sender and receiver. For greater visibility, try “Hey, @username!…” or insert a period before the username, “.@username….”
• Create exclusive and custom offers. Tweets with exclusive offers can spur interest to try your company’s products or services, can build customer loyalty, and make your Twitter community feel special. HipLogiq’s clients have the most response with 20 percent or more off and buy-one-get-one-free (BOGO) offers.
• Tweet less than six times per day. Followers become annoyed with accounts Tweeting more than five times per day or more than one Tweet per hour. (getspokal.com)
• Increase Tweet visibility. Request a retweet in the Tweet. Tweet 4-5x per day to increase retweets. Join trends by linking a Tweet to a hashtag and a trending word or phrase (#HipLogiq).

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Facebook Is Top Social Media Site for Marketing Spend

What are the hot spots for social media marketing in the coming year?

According to a new survey by The Creative Group, more than six in 10 (62 percent) advertising and marketing executives interviewed said they expect companies to increase their spending on Facebook marketing in the next 12 months. This is up from 53 percent who planned to boost their Facebook budget one year ago. Executives also anticipate companies will channel more marketing dollars toward LinkedIn (51 percent) and Google Plus (50 percent), up from 38 percent and 41 percent of respondents, respectively, last year.

The national survey was developed by The Creative Group, a specialized staffing service for interactive, design, marketing, advertising and public relations professionals. It was conducted by an independent research firm.