southwest airlines Archives

Flyers can pay $40 to board first on Southwest

by in Business News | Travel

Want to board first on a Southwest Airlines flight? Now you can pay $40 for the privilege. Southwest Airlines will let people pay to be part of their first boarding group, group “A.” The airline does not have assigned seating and lets passengers board in three groups, A, B and C. Currently, passengers can ensure… Read More →

ASU Center becomes a resource to teach service

by in Business News | Education | Workforce

Customer service was once viewed as the cost of doing business. “Across almost every industry, leaders are focusing on service as a way to compete in today’s competitive marketplace,” says Mary Jo Bitner, academic director for the Center for Services Leadership at Arizona State University’s W. P. Carey School of Business. But times have changed.… Read More →

Help to ease Holiday Shopping Customer-Service Worries


As we approach holiday shopping time, many of us start thinking about long lines, frayed nerves and dealing with frazzled customer-service representatives. However, some companies are now taking the time to turn customer-service interactions into a strong point of competitive difference that makes consumers want to come back for more, especially when price and other… Read More →

Phoenix AIDS Walk and 5K raises $327K

by in Business News | Events | Healthcare | Sports

More than 6,000 participants walked, ran and strolled with their dogs in downtown Phoenix on Oct. 21 to raise $327,379 for 19 Valley-based HIV/AIDS service providers.  Since 2007, AIDS Walk Phoenix & 5K Run has raised more than $1.6 million, which has been evenly distributed by Aunt Rita’s Foundation, the 501(c)3 nonprofit agency that organizes… Read More →

50 Largest Employers In Arizona

50 Largest Employers in Arizona - AZ Business Magazine January/February 2012

These are the 50 largest employers in Arizona, including public and privately held companies and not-for-profit corporations, ranked by the number of employees based on full-time equivalents of 40 hours per week and based on industry research. 50 Largest Employers in Arizona Walmart Stores Inc. Arizona employees in 2011: 30,634 Employment change since 2010: Added… Read More →

2010 BOB Awards: Tourism

2010 Best of the Best Awards

The following companies won the Gold, Silver and Bronze rankings in the Tourism category of the 2010 BOB Awards. 2010 Best Of The Best Awards: Tourism Phoenix Convention Center Meeting/Convention Centers Year Est.: 1972 Meeting Sq. Ft.: 870,000 Principal(s): John Chan As the cultural heart of downtown, the spectacular Phoenix Convention Center now boasts nearly… Read More →

Best of the Best Awards 2009: Tourism

Tourism Honoree Southwest Airlines Best of the Best 2009
by in Events

Tourism Honoree: Airlines Serving Arizona Southwest Airlines It all began on a cocktail napkin more than 38 years ago. Attorney Herb Kelleher and businessman Rollin King sketched Southwest Airlines’ original route structure connecting Dallas, Houston and San Antonio, which officially created the low-fare category in the airline industry. Today, Southwest has become the nation’s largest… Read More →