State Farm Insurance Company Archives

Getting Better Customer Service


How can your favorite businesses improve your customer experience and offer better types of service? Business leaders from around the world will gather in Phoenix next week to learn how to gain an advantage and win your loyalty. The 24th annual Compete through Service Symposium will feature speakers from Cisco, Disney Institute, FedEx Services, HP,… Read More →

ASU Center becomes a resource to teach service

by in Business News | Education | Workforce

Customer service was once viewed as the cost of doing business. “Across almost every industry, leaders are focusing on service as a way to compete in today’s competitive marketplace,” says Mary Jo Bitner, academic director for the Center for Services Leadership at Arizona State University’s W. P. Carey School of Business. But times have changed.… Read More →