Tag Archives: Steve Rowley

technology

Cox Business wins technology leadership award

Cox Business recently won the Best Application of the Year from the Metro Ethernet Forum, a global alliance comprising more than 220 organizations including telecommunications service providers, cable companies and others for the company’s Mesa (AZ) Public School District implementation.

Ethernet is the preferred data networking technology among businesses and non-profit organizations that require efficient, reliable and secure routing of information.

The award, announced at the MEF Gen14 conference recognized the Mesa Public Schools’ recent Ethernet network implementation – a move necessary to support the school district’s real-time applications such as VoIP and video, as well as provide a technology platform on which to build education-enhancing applications.

Mesa Public Schools, Arizona’s largest district, includes approximately 80 schools ranging from Pre-K to 12th grades and nearly 64,000 students. The district has future plans to supply each student with a handheld device, enabling them to access assignments, communicate with teachers and receive a more personalized learning experience. In addition, the district needed a new technology infrastructure to address “bring your own device” demands for a trial program at selected high schools.

“Being able to execute these goals required a significant upgrade to our existing infrastructure and the need for faster speeds, manageable bandwidth and a scalable solution beyond what we had in place,” said David Sanders, Director of Information Systems for Mesa Public Schools. “With Cox Business’ Ethernet solution we have greater technology capabilities and our district has saved more than $1 million, which means more of our funds can go to back to supporting and growing other student programs.”

Another benefit was the fast implementation time – something Cox Business was able to accomplish in less than four months. This, in turn, meant Mesa Public Schools could focus on necessary software upgrades and deploy 3,600 laptops to its teachers.

Mesa’s middle and elementary schools’ remote locations, (including material distribution centers and non-educational facilities), are serviced by a 1 gigabit  Ethernet access ring with a UNI utilizing a 1000Base-SX port. Six high school locations are serviced by a 10 gigabit access ring. The administration building, which houses the district’s application servers, has a 20 gigabit handoff and diverse fiber paths for maximum resiliency.

“Cox Business takes the extra steps necessary to ensure we exceed customers’ expectations,” said Senior Vice President of Cox Business Steve Rowley. “More Mesa Public School District students now have the critical technology they need to excel at their fingertips, while teachers have the technological support and tools to improve collaboration and better engage with students.”

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Cox Business Launches New Suite of Cloud Services

Cox Business announced the national availability of Essential Cloud™, a suite of cloud-based business applications that provides small businesses with the solutions they need to increase operational efficiency and improve customer relationships. A Cox Business solution, Essential Cloud is designed to meet the needs of businesses in specific industry verticals.

“Businesses are continuing to embrace the cloud to improve performance, while allowing them to remain customer-focused and revenue driven,” said Asheesh Saksena, executive vice president and chief strategy officer, Cox Communications. “With this as a backdrop, we developed Essential Cloud to include the very best applications to enable customers to run their small and medium businesses as efficiently as a large enterprise.”

Essential Cloud carefully curates business solutions that can be purchased and managed through one portal, similarly to how music files are managed by consumers. It recommends three “Basic Essentials,” which are solutions every business needs, and then tailors solutions by four primary verticals: real estate, restaurant, professional services, and personal services. For instance, Essential Cloud directs those in the professional services industry to a menu of options which includes email marketing, online appointment booking, proposal creation, and secure file sharing – solutions that almost any professional services company would need to run and grow.

“Essential Cloud is another example of our commitment to provide technology solutions that small business need to grow.” added Steve Rowley, senior vice president of Cox Business.

Essential Cloud also features PayLeap, a payments/merchant services platform, as its anchor business solution. Developed by Acculynk, a Cox Business partner, PayLeap provides small and medium-sized businesses with the ability to integrate in-store, online and mobile payment processing in one offering, thereby eliminating many of the steps and costs typically associated with card payment processing.

Customers can access their apps from anywhere, at any time, with continual backup. Essential Cloud also offers personalized service and live consultation via a concierge team to aid users in selecting the best apps for their unique business needs. To learn more about Essential Cloud, visit: www.essentialcloud.com.

Cox Business continues to go deeper in delivering cloud solutions for customers. In 2013, Cox Business launched VoiceManager IP Centrex, a cloud-based voice solution for business designed to increase efficiencies in one reliable communications platform. In addition, Cox Business forged a partnership with ViaWest to offer commercial customers secure fiber network connectivity along with colocation and cloud infrastructure solutions.

Cox Business provides voice, data and video services for more than 300,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations. The organization also serves most of the top tier wireless and wireline telecommunications carriers in the U.S. through its wholesale division. According to Vertical Systems Group, Cox Business is one of the largest providers of business Ethernet services in the U.S. based on customer ports and has been consistently recognized for its leadership among small/midsize business data service providers. Cox is currently the seventh largest voice service provider in the U.S. and supports one million phone lines. For more information about Cox Business, Click Here or call 1-800-396-1609 FREE.