Tag Archives: Tickets

frequent flier miles - airline tickets to fulfill wishes

Mesa’s TicketForce Celebrates 10 Years in Ticketing Technology

In 10 years of business, Lynne King Smith and Brad Smith, co-founders of TicketForce, have successfully helped thousands of venues and promoters drastically increase ticketing revenues and control their patron data. Since its incorporation in 2003, TicketForce, a leading provider of ticketing solutions in the U.S. and Canada, has serviced over 3,000 venues and promoters in 49 states and Canada.

In 2012 alone, TicketForce clients created more than $20 million in ticketing revenue utilizing the company’s solutions.

Lynne and her husband, Brad’s, passion for the industry and for providing real results to clients has resulted in major growth for their company; in fact, TicketForce has doubled its revenue every year for the first five years with private funding – and has increased revenue ever year since inception. Ticket sales in 2012 totaled $52 million.

“Brad and I both have non-profit experience, and love the live event market,” said Lynne. “As event planners and promoters in the 90’s, we were always streamlining processes and finding creative solutions for our clients. We still love finding solutions today!”

The company started with just two employees, Lynne and Brad, and a single client in their garage office in 2002. Today, the company has employed over 50 people. That first client, Extreme Faith Productions, is still a client today, 10 years later. In fact, the company retains 99 percent of its clients year after year.

TicketForce is known for its scalable, full suite of ticketing solutions, including private label, full-service, social and mobile ticketing options. Featuring a customer-centric buying experience, TicketForce’s ticketing solutions include event/client branding, video clips, social media sharing and more. The company offers its services at a much lower fee per ticket than its publically held competitors and delivers a more personal level of customer service.

“Our clients appreciate that they can pick up the phone and call us at any time,” said Lynne. “What’s more – they have access to myself and Brad, not just our employees. We take pride in that accessibility that clients have to us, and we make it a priority to get to know our clients face-to-face whenever possible. Many of them have become friends.”

The company is widely known as one of the most innovative ticketing solutions across multiple genres including performing arts, universities, arenas, civic venues, concert halls, casinos, racing, fairs, rodeos and festivals. So far in 2013, TicketForce has signed more than $500,000 in new business across many of those sectors.

Lynne says that TicketForce differentiates itself further by offering marketing tools to help its clients sell more tickets – a feature that many other companies promise to deliver but never actually execute.

“We offer free monthly social media webinars, toolkits, LinkedIn discussions, complete analytics and consulting to ensure that our clients have the know-how to utilize the latest marketing tools to truly sell more tickets,” said Lynne. “We have found that our investment in those resources generate real results for our clients, and in turn, for TicketForce.”

The company has become a true family business over the past decade. Brad’s mom was TicketForce’s first call center employee and all three of the pair’s daughters have worked for the company at some point over the past decade. Today, Lynne’s brother, Ron King, is one of TicketForce’s IT specialists and her oldest daughter, Joanna, has returned full-time as a business administrator.

“Our employees are like family – we take trips, have monthly lunches, and have an atmosphere of collaboration and acceptance,” said Lynne. “You’ll never find them throwing each other under the bus – it’s a tight group. And that’s what brings me to work every day. Tickets are secondary to creating a fantastic place to work.”

For more information about TicketForce, visit www.ticketforce.com.

frequent flier miles - airline tickets to fulfill wishes

Mesa's TicketForce Celebrates 10 Years in Ticketing Technology

In 10 years of business, Lynne King Smith and Brad Smith, co-founders of TicketForce, have successfully helped thousands of venues and promoters drastically increase ticketing revenues and control their patron data. Since its incorporation in 2003, TicketForce, a leading provider of ticketing solutions in the U.S. and Canada, has serviced over 3,000 venues and promoters in 49 states and Canada.

In 2012 alone, TicketForce clients created more than $20 million in ticketing revenue utilizing the company’s solutions.

Lynne and her husband, Brad’s, passion for the industry and for providing real results to clients has resulted in major growth for their company; in fact, TicketForce has doubled its revenue every year for the first five years with private funding – and has increased revenue ever year since inception. Ticket sales in 2012 totaled $52 million.

“Brad and I both have non-profit experience, and love the live event market,” said Lynne. “As event planners and promoters in the 90’s, we were always streamlining processes and finding creative solutions for our clients. We still love finding solutions today!”

The company started with just two employees, Lynne and Brad, and a single client in their garage office in 2002. Today, the company has employed over 50 people. That first client, Extreme Faith Productions, is still a client today, 10 years later. In fact, the company retains 99 percent of its clients year after year.

TicketForce is known for its scalable, full suite of ticketing solutions, including private label, full-service, social and mobile ticketing options. Featuring a customer-centric buying experience, TicketForce’s ticketing solutions include event/client branding, video clips, social media sharing and more. The company offers its services at a much lower fee per ticket than its publically held competitors and delivers a more personal level of customer service.

“Our clients appreciate that they can pick up the phone and call us at any time,” said Lynne. “What’s more – they have access to myself and Brad, not just our employees. We take pride in that accessibility that clients have to us, and we make it a priority to get to know our clients face-to-face whenever possible. Many of them have become friends.”

The company is widely known as one of the most innovative ticketing solutions across multiple genres including performing arts, universities, arenas, civic venues, concert halls, casinos, racing, fairs, rodeos and festivals. So far in 2013, TicketForce has signed more than $500,000 in new business across many of those sectors.

Lynne says that TicketForce differentiates itself further by offering marketing tools to help its clients sell more tickets – a feature that many other companies promise to deliver but never actually execute.

“We offer free monthly social media webinars, toolkits, LinkedIn discussions, complete analytics and consulting to ensure that our clients have the know-how to utilize the latest marketing tools to truly sell more tickets,” said Lynne. “We have found that our investment in those resources generate real results for our clients, and in turn, for TicketForce.”

The company has become a true family business over the past decade. Brad’s mom was TicketForce’s first call center employee and all three of the pair’s daughters have worked for the company at some point over the past decade. Today, Lynne’s brother, Ron King, is one of TicketForce’s IT specialists and her oldest daughter, Joanna, has returned full-time as a business administrator.

“Our employees are like family – we take trips, have monthly lunches, and have an atmosphere of collaboration and acceptance,” said Lynne. “You’ll never find them throwing each other under the bus – it’s a tight group. And that’s what brings me to work every day. Tickets are secondary to creating a fantastic place to work.”

For more information about TicketForce, visit www.ticketforce.com.

NCAA March Madness

NCAA March Madness: Get Your Tickets Now

You can watch as much of Joe Lunardi’s Bracketology as possible, study your match-ups and build your Excel spreadsheets, but the office secretary who picked her teams based on mascots will still beat you.

Yes, it is that time of the year again: March Madness.NCAA March Madness Bracket

And luckily for us college hoops fans here in Phoenix, the West Regional will be landing at the US Airways Center March 22 and 24.

Tickets through Ticketmaster already are sold out, but they are currently on sale on StubHub. Get them now before the tournament gets started and before fans make plans to come to Phoenix to support their teams.

If rankings play out, there could be some high-profile programs coming through town.

From Big 10 Tournament champion Michigan State (27-7) to Big East Tournament champion Louisville (26-9), the best of the best have the opportunity to play in the building Barkley built.

That’s only if they can get past some of the dark horses hidden within the West Regional.

And what would March Madness be without some of the tournament-defining upsets?

So here we go. My predictions. Because what kind of March Madness article would this be without them?

While I’ve been doing March Madness brackets for more than 10 years now, I am in no way an expert. Because, truthfully, no one is thanks to past teams like Virginia Commonwealth and George Mason.

I’m going to break this down region by region.

South

In the South Regional, there aren’t too many teams that will get the upper hand in the earlier rounds. And picking VCU in the 5-12 matchup versus Wichita St. is not going to give you the edge on any of your friends or co-workers, as they are likely to pick after the runs they’ve made in the past.

But watch out for Indiana. Even though they are a four seed, they still have a tough road ahead facing the No. 1 overall Kentucky in the Sweet 16 (if both make it there). And don’t forget about Indiana’s year-defining win over Kentucky earlier this season.

I expect to see Indiana taking out Baylor in the Elite 8 and representing the South Region in the Final Four.

West

My end result of the West Regional may be a little conventional, but leading up to that I took some risks with my picks.

And while this may not be a shocker due to their amazing record (30-1), Murray State is going to face Michigan State in the Elite 8.

Also, watch the Lobos from New Mexico as a I predict them taking out Louisville in the round of 32. I don’t see them getting past Michigan State, which will eventually head to the Final Four in New Orleans out of the West.

East

Like the West Regional, my end results here are not very unconventional.

While Syracuse and Ohio State sat in the top 10 rankings all year long, it’s the Florida State Seminoles who you need to watch out for. Coming off their ACC Tournament championship, and beating Duke and UNC both twice this year, they are my pick to come out of the East Regional.

With experienced guards and an athletic inside game, this is the year the usually-disappointing Seminoles make a run in the tournament.

And riding off alumni’s Linsanity, watch Harvard to win the 5-12 matchup against Vanderbilt, and then upset No. 4 seed Wisconsin.

Midwest

And finally, the Midwest.

We’ll start with the upsets. After San Diego State takes out NC State in the first round, look for them to end No. 3 Georgetown’s championship dreams.

Also, Cal., coming off the play-in game vs. South Florida will follow my trend of 5-12 upsets taking out Temple. And if Cal doesn’t beat South Florida in the play-in game, look to see the athletic USF team create the 5-12 upset on their terms.

Every year I seem to end up picking Kansas to make a nice run in the tournament, and it’s the same this year. I don’t know what it is about the Jayhawks and coach Bill Self, but they impress me every year. And this year is no different.

Final Four

On the left bracket we’re going to see Indiana and Michigan State meet in New Orleans. While Michigan State should be the obvious victor in this matchup, Indiana will be riding a string of huge victories that will carry them into the championship.

And on the right, the Seminoles and the Jayhawks will also be meeting in New Orleans. The inside play of Robinson will be too much for the Seminoles to handle, propelling Jayhawks into the NCAA championship tournament for the first time since 2008.

On April 2, Indiana’s amazing tournament run will end. Kansas has too many weapons inside and out and will win the university’s fourth national championship.

To see all my March Madness bracket picks, click here.

IPic Theaters Image

IPic Theater In Scottsdale Quarter To Offer New Movie-Going Experience

A traditional night out at the movies will be redefined in Scottsdale this December after the opening of IPic Theaters.

The new, eight-auditorium cinema will seat between 71 and 91 people per theater featuring plush seats, pillows, blankets and state-of-the art technology.

IPic movie goers will have the option of choosing between two types of seating: premium seats will feature 30-inch leather chairs or Gold Class seats with custom recliners and foot rests that also offer food-and-beverage service during the movie as well as complimentary popcorn and valet parking.

Dining selections will include a seasonal menu, a 60-bottle wine list, cocktails, beer, breads, salads and desserts. Food and beverage service is available before or after the movie. Those items may also be brought directly into the theater.

A smart phone application is in the works that will enable guests to order food from their seat.
“We will give them as little or as much service as they want,” says Mark Mulcahy, Vice President of Marketing for IPic Theaters. “We’re trying to make sure the people who come in have the greatest experience possible.”

The theater’s opening couldn’t have come at a better time. Its Dec. 17 date will allow it to benefit from the holiday season’s offering of such first-run films including Little Fockers, Tron and True Grit. In an effort to promote a more stress-free environment for its viewers, iPic will not show pre-movie advertisements on the screen.

Apart from bringing an upscale form of movie-going to the Scottsdale area, the theater is also a boon the economy by creating 150 new jobs.

Open-call interviews will be held daily from 9 a.m. to 5 p.m. until all positions are filled. Positions include sales and marketing, guest services, and bartending. All new employees will go through a three-week training session.  Training will include educating workers on proper food and wine pairing.
In addition to providing jobs, the theater hopes to further boost the economy by bringing in more business to the surrounding Scottsdale area.

“This is a movie town,” Mulcahy says. “It will be a great asset to Scottsdale’s night life and will increase business for the Scottsdale Quarter as well as driving people over here for movies.”

Until its Dec. 17 opening, IPic is offering a free movie ticket for those who sign up online for its membership services. Members will also receive discounts for online advanced ticket purchases, member-only movie screenings along with weekday promotional events.

“They’re just going to have a better night out,” Mulcahy says. “People like to go out and people like to eat and we’re bringing it all to them.”

For more information on IPic Theaters or to sign up for membership services visit www.ipictheaters.com.