Tag Archives: workplace environment

Courtesy of Luca Bertolli

How to keep employees happy at work

McCarthy Law PLC in Scottsdale has received a 2015 Happiest Company Award and the 2015 Employee Recognition Award from TINYpulse, a company that helps employers to capture workplace feedback from its employees. A law firm specializing in debt settlement and negotiating debt without bankruptcy, McCarthy Law PLC has beat out several hundreds of other companies who use the relatively new software, TINYpulse.

TINYpulse allows employers to capture feedback from employees and gain insight into the company to improve happiness and productivity in the workplace. Through the use of TINYpulse, employees are able to submit their anonymous responses to the company’s questions and express their opinions towards their jobs. While the set of questions are standardized by TINYpulse and companies cannot pose their own questions, the questions used are relative to every company and allow for a fair and standardized review so that TINYpulse users can see how they rank amongst other users. Some examples of questions asked by the device are listed below:

•    On a scale of 1 to 10, how well does your organization support you in exploring your professional interests and goals?

•    If your organization had a theme song, what would it be and, more importantly, why did you choose that song?

•    On a scale of 1 to 10, how happy are you at work?

•    Do you feel comfortable providing upward feedback to your supervisor?

•    If they were making a movie about your organization, which actor or actress should play your CEO and why?

After the responses are submitted, companies are able to revamp and alter their procedures and management to provide a more lively workplace with productive, enthusiastic workers.

Kevin Fallon McCarthy of McCarthy Law PLC in Scottsdale began implementing the software in his company in the summer of 2013. Since then, he has been able to improve the lives of his employees by taking into consideration their requests, suggestions, and solutions to problems within the workplace.

“The weekly survey allows us to improve the culture of our company. It gives our employees an opportunity to express themselves anonymously,” McCarthy says about TINYpulse.

McCarthy went on to give examples of the changes TINYpulse has been able to implement within the workplace ranging from the acquirement of a Keurig Coffee Appliance to revamping management techniques and styles to improve happiness turnout within the law firm. “We added a fun committee to plan events for the firm as the result of a suggestion.  We do bi-monthly potlucks based on a suggestion.  We changed PTO from being taken in one day increments to half days as a result of a suggestion,” McCarthy listed in regards to the changes his company has made. “Our employees have an easy way to propose ideas to make work a better place without worrying about any adverse consequences.”

Numerous studies have been done by various psychologists such as John Helliwell, Richard Reeves, and Sonja Lybomirsky to determine the relationship of happiness and productivity in the workplace. Among all of their findings, similar results were received and common inferences were made that the correlation between a positive well-being at work and productivity, cooperation, and enthusiasm is positive (Psychology Today). “With companies struggling to survive in a competitive economy, and engaged in a war for talent, the problems of recruitment, retention and employee engagement of productive employees are critical. No less critical is the recognition that a happy workplace can have a significant impact on business results and success,” states Ray Williams, author of “How workplace happiness can boost productivity” (July 20, 2010).

TINYpulse, however, is not the only service that can be used by companies to improve employees’ well-being at work. There are several different techniques employers can implement in their daily work lives that will pave the path for a more enthusiastic work environment. Being attentive to the requests of employers, taking into consideration the effects of the company on each individual who is a part of it, and informing the employees of an open door policy are all great ways to improve happiness in the workplace.

Cohesive Workplace

Cohesive Sustainable Workplace Environment

The summer of fun in Arizona has arrived. What are some of the exciting topics around the water cooler this season? Consider these: A splendid May that has seen unseasonably cool temperatures; our Phoenix Suns vying for a championship; environmental disaster in the Gulf of Mexico; this little thing called Senate Bill 1070.

Did you just feel the air go out of the break room? Regardless of personal and political ideology, the recent piece of state legislation (with national implications) brings to light a workplace issue that should be at the forefront of managers minds: How do we build a cohesive and sustainable workplace?

Cohesion in the workplace drives company loyalty, reduces employee churn, increases efficiency and productivity, and creates an environment where people desire to work. What does this mean from a business sustainability standpoint? Better people, better work, and better potential profit. A workplace environment in which employees dread coming to work, do not feel engaged, and are not valued does not equate to a prudent business model. An organization that embodies employee respect and engagement has a framework for success and sustainability.

In the midst of our state’s economic and social uncertainty, here are some ideas to help foster a more cohesive environment in your workplace:

Stakeholder Engagement:
You will be amazed at the innovative ideas and solutions that your employees possess. Provide your employees, at all levels, with the opportunity to “co-create” their future and the future of the organization in concert with you, the manager.  Buy-in, especially by those most closely tied to the organization, is always in style.

Employees as Assets:
Don’t marginalize or alienate the greatest asset in your workplace; employees. Make a concerted effort to develop and advance your employees professional and personal life. You will be amazed how a little development will produce a lifelong raving fan that works harder and better for the organization.

Create a nurturing environment:
Workplace stress can have deleterious effects on employee behavior, health, and family life. Combat this by making the workplace one in which people have fun, interact, and look forward to coming to each day.

Arizona is a beautiful state that is home to a diverse and pluralistic community of individuals that provide us with a rich culture. Naturally, this permeates into our collective workforce. While businesses should always act in a manner that complies with the current legal framework, they should also make a concerted effort to establish a more cohesive environment for its diverse workforce and act in a more sustainable manner.

What are your success stories in creating cohesive and sustainable business environments?