Running a business certainly isn’t for the faint of heart. There are several factors that go into making sure your workforce is comfortable and has everything to do their job accordingly.
While many people may not realize it, your company’s plumbing situation is of vital importance. Not having it up to speed can mean things like stoppage in work, leaks, slippery spots, and even flooding.
None of those results are ideal, so you want to make sure to have a trusted plumber ready to repair any obstacles.
Here’s a guide to hiring plumbing repair services in order to find the best fit for your organization’s needs.
1. Do They Have Proper Licensure?
Many people may not realize that several states, if not most of them, require professional plumbers to be licensed in order to legally perform a service.
Simply put, if they aren’t properly licensed, but are required to by your state, then you should show them the door. Using a plumbing repair service that doesn’t have a license will result in serious consequences.
However, if your state doesn’t require them to be licensed, you should still do a fair amount of research before hiring them.
The first thing you should do is familiarize yourself with the state requirements, then start your search based on what you find.
2. Check the Reviews
You can learn a lot about any business that your company hires by simply checking the online reviews on each service. Finding a professional plumbing repair service is no exception.
If you find any formal complaints on a plumbing company, you should pull them from the list of considerations.
Granted, you should take most online reviews with a grain of salt (as some customers can be nitpicky). But that doesn’t mean that the review doesn’t hold a bit of truth that you should be wary of.
Instead, look at the reviews as a whole. Are they relatively positive and satisfied? Are there any complaints that are consistent and repetitive? These answers should all be considered.
3. Do They Have Experience with Corporate Customers?
While you’re checking the online reviews, you should ask this question: are there any corporate customers singing their praises or are they purely residential plumbers?
Contrary to popular belief, there’s a big difference between residential needs and corporate office needs. The plumbing repair service you hire needs to have experience with the latter.
Don’t worry though, that information won’t be hard to find. If a plumber has experience with corporate offices, they’ll proudly display it on their site and company description.
So… why does that experience matter? They will have know-how on common office issues such as sewer backup dilemmas. Be sure to read up on more information on how to prevent that problem in the first place.
4. How Long Have They Been In Business?
Experience is great, it’s important, but it isn’t the only significant factor of the service you want to partner up with. It’s just as important to find out how long they’ve been in business.
Knowing how long that business has been running will speak to the quality of service you can expect.
For example, you might run across a company that’s just started up, but the owner has over 25 years of plumbing experience. While he/she may know everything there is to plumbing solutions, their business is still in its infancy.
paying for the company’s services may lead to a lack of communication, less-than-ideal service times, invoice dilemmas, or other setbacks to you as the customer.
Also, the longer a company has been in business translates to how satisfied its current and previous customers are with how it conducts business.
5. Do They Have Proper Insurance?
Even the most experienced and savvy of plumbers can be susceptible to an injury, mistake, or incident while on the job.
If they aren’t properly insured, it could lead to a financial burden on your company, their company, or both. Not a situation that you’ll want your small or large business to get caught in.
That’s why it’s important to make sure the plumbing repair service you use has insurance for both you and their plumbers. It will protect you from unforeseen accidents.
6. What Does Their Pricing Look Like?
The plumbing industry is among the most competitive in terms of pricing. Each company is willing to perform a service for as friendly a price as possible. Because, quite frankly, if they don’t… another plumbing service will.
Because of that, you should ask for an estimate on any service you need.
While it may simply be a ballpark figure, a repairman with experience will have estimates that you can trust.
Anytime you need a plumbing repair done, get at least 2 to 3 quotes on the service(s) you need. From there, weigh out the costs with the level of service, then decide on the one you want to invest in.
7. Do They Offer Warranties?
If you stumble upon a plumbing service that doesn’t have warranties for their work, don’t use them.
Not only should they offer warranties on their work, but also the parts that they use in repairing your plumbing system.
Many plumbers will offer at least a year on most of the services they provide, so you can trust the quality behind their work.
Use These Tips When Hiring Plumbing Repair Services
The best thing about hiring plumbing repair services is that it won’t take a long time to find one that you can trust.
Most plumbers take pride in the work they provide and making sure their clients are safe and satisfied. As long as you find that level of a service, it will be worth every penny!
Be sure to read our other articles that pertain to both this topic and other topics that are just like it.