AT&T has hired 500 employees for a new, state-of-the-art customer call center unveiled today. The 97,000-square-foot call center is located within AT&T’s corporate campus at 1355 W. University Drive in Mesa.
“We’re proud that AT&T continues to grow and invest in Mesa,” said Mesa Mayor John Giles. “This new facility is a great endorsement of Mesa’s thriving economy and business-friendly environment.”
The Mesa call center will support customers with multiple AT&T products and services. It offers the latest technology and a fun, modern interior design with an Arizona theme. New additions to AT&T’s Mesa campus also include an auditorium, fitness center, recreational space and new outdoor landscaping.
“This new call center offers a fantastic work environment equipped with the latest tools designed to allow our people to focus on customers,” said Jamie Barton, AT&T executive vice president of sales and service centers. “The talent we’ve found in Mesa will help ensure customers receive the high level of service they expect.”
The call center is just one part of AT&T’s continued investment in the Greater Phoenix area. After the ribbon cutting, over 150 employees participated in a company volunteer event to pack emergency food bags for United Food Bank. The effort is a part of AT&T’s Believe Phoenix initiative to address hunger and food insecurity in the Valley. To date, AT&T has donated over $300,000 to local nonprofit organizations to fund and expand their food outreach programs.
“We believe in the importance of investing our time and resources to help the communities where our employees live and work,” said Toni Morales Broberg, president of AT&T Arizona. “This call center and Believe Phoenix mark the beginning of a new chapter of our commitment to the Valley. I could not be prouder of our employees here and the work we are doing to make a positive impact.”
AT&T has more than 1,700 employees in Arizona.