Royal Palms Resort and Spa announced today that it has achieved Global Biorisk Advisory Council (GBAC) STAR accreditation – the gold standard for prepared facilities. Guided by Hyatt’s purpose, to care for people so they can be their best, Royal Palms’ top priority for welcoming guests and colleagues is doing so with their health and well-being in mind. Under the guidance of GBAC, a Division of ISSA, the worldwide cleaning industry association, Royal Palms has been recognized for implementing stringent protocols for cleaning, disinfection and infectious disease prevention on property.

GBAC STAR accreditation is part of Hyatt’s Global Care & Cleanliness Commitment, which builds on Hyatt’s existing rigorous safety and cleanliness protocols and includes requiring a GBAC STAR cleanliness and training accreditation at each Hyatt hotel globally, a trained Hygiene & Wellbeing Leader or team at all hotels, and a cross-functional panel of trusted medical and industry advisors—including experts from Cleveland Clinic—to help Hyatt fine-tune safety protocols and consider various aspects of the entire hotel experience.

“Hyatt was the first hospitality brand to commit to GBAC STAR accreditation earlier this year and Royal Palms Resort is proud to earn this recognition,” said Carlos Morales, general manager, Royal Palms Resort and Spa “Our team members received training as part of this process. In addition, Hyatt’s multi-layered Global Care and Cleanliness Commitment further enhances operational guidance and provides resources around colleague and guest safety and peace of mind.”

GBAC STAR offered Royal Palms expert-led training and assessed its readiness for bio-risk situations. GBAC STAR validates that Royal Palms implements best practices to prepare for, respond to and recover from outbreaks and pandemics.

To achieve GBAC STAR™ accreditation, Royal Palms was required to demonstrate compliance with the program’s 20 core elements, which range from standard operating procedures and risk assessment strategies to personal protective equipment and emergency preparedness and response measures. Accreditation will be complemented with regular internal and third-party auditing. Learn more about GBAC STAR accreditation at

For more information or to reserve a stay at Royal Palms Resort and Spa please visit or call 602-283-1234. More information on Hyatt’s Global Care and Cleanliness Commitment can be found here: