Desert Schools Federal Credit Union, Arizona’s largest credit union with $4 billion in assets, has partnered with Alkami Technology to provide its ORB digital banking platform to its more than 220,000 online banking users. Alkami’s platform will integrate with Desert Schools’ Corelation core platform.
With Alkami’s ORB, Desert Schools’ members will have access to a modern, unified digital banking platform that is consistent across all devices and functions including retail, business, mobile, bill pay, personal finance management (PFM), Person-to-Person payments, marketing and more. Providing a convenient way for members to manage their finances, ORB gives Desert Schools the ability to build their own apps, add product extensions and integrate new features and functions as needed to offer a highly customized digital banking experience.
“At Desert Schools, we’re committed to helping our members achieve their financial goals by providing the latest innovative tools,” said Tim Lipsky, SVP of Digital Strategy at Desert Schools Federal Credit Union. “We selected Alkami for their modern and engaging user experience, as well as their flexible and extensible platform, which aligns with our vision to strengthen our digital capabilities to meet our members’ needs. Alkami enables us to foster a digital relationship that is just as relevant and timely as conversations we’re currently having with members in our branches.”
ORB’s highly scalable architecture easily supports large and quickly-growing user bases. Additionally, it features an integrated content management system that delivers dynamic, real-time, one-to-one product marketing and educational content with visibility into cross selling opportunities. With ORB, Desert Schools can successfully promote products and services to its members that are tailored, relevant and timely.
“According to J.D. Power’s 2016 U.S. Retail Banking Satisfaction Study, there is an immediate lift in overall satisfaction when financial institutions offer mobile banking, and even more of a lift when the mobile banking experience is satisfying,” said Stephen Bohanon, founder, chief strategy and sales officer of Alkami Technology. “Financial institutions like Desert Schools are embracing this shift in consumer expectations by investing in digital technology that delivers a superior, engaging experience. We’re thrilled to be partnering with Desert Schools to help them maximize their digital offering, helping them continue to build long-term relationships with both current and prospective members.”