The open enrollment period for HealthCare.gov health insurance ends December 15, 2018 for coverage starting on January 1, 2019. Whether you are new to HealthCare.gov or returning, we want to make sure that Arizonans don’t miss the opportunity to sign up for 2019 coverage.
We’ve made important improvements to customer service this year. We streamlined the application to simplify the signup process for consumers, improved content and help information to make it easier for people to understand, and worked to deliver better customer service. The HealthCare.gov website has performed optimally, consumers have been able to easily access enrollment tools to compare plans and prices, and the call center consumer satisfaction rate has remained at 90 percent.
Between November 1, when open enrollment began, and December 1, more than 55,000 Arizona consumers had selected a plan on HealthCare.gov.
Here are three things Arizona consumers need to know:
1. The deadline to sign up for coverage is December 15, 2018.
Arizonans who do not enroll by the December 15 deadline can’t get 2019 coverage unless they qualify for a Special Enrollment Period. Consumers can visit HealthCare.gov and CuidadodeSalud.gov to preview 2019 plans and prices, and sign up for coverage today.
• Annual checkups at no extra cost; and
• Coverage of doctor visits, prescription drugs, and certain preventive care with no out-of-pocket costs.
3. Average premiums have decreased in Arizona and other states.
For the first time since HealthCare.gov started offering coverage, average premium rates for a benchmark silver plan in 2019 have gone down across the 39 states that use the federal website. In Arizona, premiums have dropped 10 percent for a 27-year-old consumer who buys the second lowest priced Silver plan. Consumers should compare plans and prices on HealthCare.gov; they may be able to find a plan that saves them money and better meets their health needs. More than 80 percent of Arizona consumers qualify for federal subsidies that will reduce the cost of their insurance even further.
Help is available! Arizona consumers can get help filling out their application in three ways:
• By phone. Consumers can call the Marketplace Call Center at 1-800-318-2596 (TTY: 1-855-889-4325). Customer service representatives are available every day, except certain holidays.
• In-person help. Conumers can use the Find Local Help tool on HealthCare.gov to see if they can get in-person help in their community.
• Health insurance agents and brokers. Agents and brokers can help consumers enroll with HealthCare.gov or handle the entire enrollment process. You can search for agents and brokers by using the Find Local Help tool on HealthCare.gov.
Greg Dill is Medicare’s regional administrator for Arizona.